#AskAvaility Transcript

Healthcare social media transcript of the #AskAvaility hashtag.
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See #AskAvaility Influencers/Analytics.

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Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Chuck, 3, 2, 1... #AskAvaility https://t.co/6famh86tfY
Don Lee @dflee30
Hi all. Don in Buffalo. Software background. Now lots of biz dev & strategy in HC (with data focus of course). Also @The_HCBiz #askavaility
Availity @Availity
It’s Friday the 13th and a few weeks ‘til Halloween! Thanks for joining us for our #AskAvaility chat on #credentialing! https://t.co/utVKCGV6Ju
Availity @Availity
Our spooky-smart hosts today are @dflee30, @cmichellebarry, and @ShahidNShah, here to share their decades of experience #AskAvaility https://t.co/Qff8ce7lgU
Don Lee @dflee30
We're talking credentialing on #AskAvaility for the next 60 minutes. Join us! #HCBiz #HCLDR #HITSM
ExpressCredentialing @ExpressCred
RT @dflee30: We're talking credentialing on #AskAvaility for the next 60 minutes. Join us! #HCBiz #HCLDR #HITSM
Availity @Availity
We’ll be using T1:A1 format for this chat and don’t forget to include your #AskAvaility hashtag! https://t.co/n6bgo7bSZ9
Shahid Shah @ShahidNShah
Shahid has joined from @washingtondc, one of the most beautiful cities in the world. Ready to geek out about Credentialing. #AskAvaility
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
Well "shade-throwing" aside, thanks @techguy This was a great chat. I'm headed to #askavaility Have a great weekend everyone #hitsm https://t.co/hhobhE2ZG0
Availity @Availity
Let’s take a few minutes to introduce ourselves and then we’ll get started #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Chuck, here, in glorious downtown #Cbus (no really, love it here, & I've lived in some gr8 cities!), obsessing re workflow 24/7 #AskAvaility https://t.co/mghyMToFOj
Don Lee @dflee30
@ShahidNShah @washingtondc Hey Shahid! #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@Availity @dflee30 @ShahidNShah Hello, thanks for joining #AskAvaility
ExpressCredentialing @ExpressCred
Rob Arturi, Ex. Dir of Express Credentialing, a national credentialing management and consulting firm based in FL #askavaility
Don Lee @dflee30
@wareFLO Welcome Chuck. Always a pleasure! #askavaility
Jennifer Tapp @jenntapp
Hello! Jennifer here from Availity Dallas! Looking forward to chatting about Credentialing today! #askavaility
Availity @Availity
@ShereesePubHlth @techguy yayy! Welcome, Shereese! #AskAvaility
Don Lee @dflee30
@ExpressCred Hi Rob. Glad you could make it. #askavaility
John Weidner @johncanmarket
It's time to party...and talk Credentialing!!!! John from Availity checking in. #askavaility https://t.co/MNH41V7gVb
George Walters @geo_walters
RT @dflee30: Hi all. Don in Buffalo. Software background. Now lots of biz dev & strategy in HC (with data focus of course). Also @The_HCBiz #askavaility
George Walters @geo_walters
RT @dflee30: We're talking credentialing on #AskAvaility for the next 60 minutes. Join us! #HCBiz #HCLDR #HITSM
Availity @Availity
@wareFLO Hey, Chuck! Thanks for joining! are you on another adventure?? #AskAvaility
Availity @Availity
@ShahidNShah @washingtondc Thanks for being here, Shahid! #AskAvaility
Availity @Availity
@dflee30 Glad to have you, Don! #AskAvaility
Don Lee @dflee30
@rongse Howdy Ron! Glad you could join! #AskAvaility
Availity @Availity
@JohnCanMarket Oh John. Ohhhh John. #AskAvaility 😂
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Chicago (Lncln Park). Manhattan (upper east side). Seattle (Queen Anne), Atlanta, Pittsburgh, DC (Chinatown!), #Columbus #Ohio! #AskAvaility https://t.co/vIJrwSAglF
Availity @Availity
@ExpressCred Hi Rob! welcome to the chat! #AskAvaility
Availity @Availity
@JennTapp Hi Jenn!! Thanks for joining! #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
I have fond memory of our frequent #Blabs together (including demoing credentials SW!) Have to get you on #Firetalk sometime! #AskAvaility https://t.co/XotoWMUrif
Availity @Availity
Get ready for Topic 1 coming up in one minute! #AskAvaility https://t.co/ESFdBgwxD9
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Always! #AskAvaility. (But this one is secret...) https://t.co/nsag3WfL6J
Antoinette Cummins @betterhlthcare
Here for the good stuff. #askavaility
Availity @Availity
T1: How is #healthcare credentialing currently done? How do you wish it was done? #AskAvaility https://t.co/bDv97x9MK8
Michelle Barry, BSBM, MBA @CMichelleBarry
@wareFLO Today most #credentialing consists of completing a PDF, paper application, or some means of electronic application process #AskAvaility
Availity @Availity
@acummins_health Hi Antoinette! Welcome! #AskAvaility
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
Hi guys. Shereese here. #AskAvaility https://t.co/HFIPtDiJ8T
Don Lee @dflee30
@wareFLO Those were good times indeed. I'm happy to do a firetalk with you. We'll have to pick a topic... #AskAvaility
ExpressCredentialing @ExpressCred
A1: Small practice- office admin, Large practice- dedicated staff, efficient office- outsourced it #askavaility
Shahid Shah @ShahidNShah
A1: Healthcare credentialing is alot of manual checking duplicated across institutions. It should be a shared activity. #askavaility
Don Lee @dflee30
@ShereesePubHlth Hey Shereese. Thanks for coming with your cool pictures. #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
@dflee30 Hmm. Hmm. Hmm. Topic. Topic. Topic. Seem like an insurmountable obstacle.. NOT! #AskAvaility
Don Lee @dflee30
A1: Blood. Sweat. Tears. #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Today most #credentialing consists of completing a PDF, paper application, or some means of electronic application process #AskAvaility
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@Availity T1 Outsourced or fragmented, but never comprehensive or compliant IMHO #AskAvaility
Availity @Availity
@ShereesePubHlth Glad you're here! #AskAvaility
Availity @Availity
@dflee30 @ShereesePubHlth Doesn't she always have the best bitmojis? Honestly #AskAvaility
John Weidner @johncanmarket
A1: It's currently done in ways that take wayyyy too much time. The future needs to use more connected processes. #askavaility https://t.co/VBxHhVT9Gz
Shahid Shah @ShahidNShah
A1: When healthcare thinks of automation in credentialing it's old style paper done in digital form but keeps legacy workflow #askavaility
ExpressCredentialing @ExpressCred
@shereesePubHlth, from the payer side you are absolutely correct, very disjointed processes #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Ideal credentialing would be inputting provider data once into a single database, then confirming/updating data as needed #AskAvaility
Don Lee @dflee30
A1: There's a lot of institutional knowledge involved. Who to call. Who to trust. How to get them to give you things. Etc. #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
@CMichelleBarry See some interesting credentialing systems based on business process management #BPM platforms. Great for complex workflows! #AskAvaility
Availity @Availity
@dflee30 We agree. Seems that way! #AskAvaility
Ashleigh Eisinger @aneisinger
Painfully, it seems. Super inefficient. #askavaility
The Healthcare Guys @HealthcareGuys
Good point @CMichelleBarry, if central database was used & properly trusted/shared across institutions that would be ideal #askavaility
Don Lee @dflee30
@ShereesePubHlth @Availity How is it not compliant? Are there common examples? #askavaility
Jeff Brozena @brozena
RT @ShahidNShah: A1: A1: Healthcare credentialing is alot of manual checking duplicated across institutions. It should be a shared activity. #askavaility
Availity @Availity
Yes, one of the biggest issues -- keeping inefficient processes #AskAvaility https://t.co/qaVq1jCJUm
Jennifer Tapp @jenntapp
@JohnCanMarket Definitely agree with you, John! #askavaility https://t.co/D9hkdgSfkj
Don Lee @dflee30
@CMichelleBarry Yup. And it should make it's way to other departments too. For provider directory, billing, etc. #askavaility
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@dflee30 @Availity Most providers, if they don't outsource, don't follow their own policies for credentialing, let alone state-imposed #AskAvaility
Availity @Availity
Yes! Lots of moveable parts! #AskAvaility https://t.co/gLeF9RDKyd
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
True. True. #AskAvaility https://t.co/QqbMRnhrZY
Don Lee @dflee30
@ShimCode Hey Steve. It's been a while. I hope all is well. #askavaility
Don Lee @dflee30
RT @HealthcareGuys: Good point @CMichelleBarry, if central database was used & properly trusted/shared across institutions that would be ideal #askavaility
Availity @Availity
@ShimCode @dflee30 Lurk away, Steve! Glad you can be with us! #AskAvaility
ExpressCredentialing @ExpressCred
A1 Problem goes beyond verification workflow, regs and accreditation requirements are antiquated. Think Ferrari on a dirt road #askavaility
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@dflee30 @Availity And we don't see the problem until an issue arises that could have been mitigated by having a credentialing strategy #AskAvaility
Don Lee @dflee30
@ExpressCred If you could get rid of 1 requirement, what would it be? #askavaility
Availity @Availity
Get ready for Topic 2 coming up in one minute! #AskAvaility https://t.co/gijK8t2aSb
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@dflee30 @ExpressCred Multiple oversight. We need tech that embraces idea of trust contracts (ex. Blockchain). #AskAvaility
Don Lee @dflee30
Why does everyone always think they should go it alone??? #AskAvaility https://t.co/VeRPJR74RV
The Healthcare Guys @HealthcareGuys
A1: Biggest issue might look like workflow or compliance but I think it's lack of trust in a unified network of credentialiers #askavaility
Availity @Availity
T2: What are some common obstacles encountered in #healthcare credentialing? #AskAvaility https://t.co/66Dheeibx5
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Connected processes. AKA workflow interoperability. Separate but complementary 2 data interoperability. Just starting 2 tackle. #AskAvaility https://t.co/QqbMRnhrZY
Don Lee @dflee30
A1: Exactly :) #AskAvaility https://t.co/Rct5VMmLw6
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
3. 2. 1... #AskAvaility https://t.co/UdrhH1KqN4
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred - variation in verification requirements, some paper, some digital - all manual. #askavaility
The Healthcare Guys @HealthcareGuys
A1: If health systems/institutions trusted each others' credentialing data there might be a blockchain-style integrity network #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Data kept in paper form and/or stored in multiple databases (some of which are inaccessible to credentialing profs) #AskAvaility
Don Lee @dflee30
@ShereesePubHlth @ExpressCred Credentialing is a great use case for #Blockchain. Is anyone working on that @Shahidnshah? #askavaility
ExpressCredentialing @ExpressCred
@HealthcareGuys Not about trust, regulations and accreditation require "primary" source verification in most cases. #askavaility
The Healthcare Guys @HealthcareGuys
A2: The biggest obstacle I see in credentialing is there no "source of truth" which means everyone duplicates work #askavaility
John Weidner @johncanmarket
Well...it's not like it's a complex process with a lot of deadlines and changes...ya know? #AskAvaility https://t.co/IJWBUG31BM
Don Lee @dflee30
@ExpressCred I'm with you on that.... #askavaility
Don Lee @dflee30
RT @HealthcareGuys: A1: A1: If health systems/institutions trusted each others' credentialing data there might be a blockchain-style integrity network #askavaility
Availity @Availity
So standardization? Who should set the standard? #AskAvaility https://t.co/NzLcLwE6xr
Antoinette Cummins @betterhlthcare
@Availity Credentialing = patient safety. Time consuming but critical. Preference for the one and done approach. #askavaility
Don Lee @dflee30
@CMichelleBarry I've heard this a lot. IIt's bonkers that someone else in your organization has the data and you can't have it! #askavaility
John Weidner @johncanmarket
A2: Well it's not like it's a complex process with lots of deadlines and changes...ya know? #askavaility https://t.co/YrY7TgRjTQ
James Leatherwood @HealthITJames
A2: Multiple sources of data in different formats: paper diplomas, electronic databases, proprietary storage schemas. 1/2 #askavaility
The Healthcare Guys @HealthcareGuys
#blockchain will work for credentialing (something I'm doing) but needs trust network @dflee30 @ShereesePubHlth @ExpressCred #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Trust = Rationality (+ ROI?) + Repetition (u delivered b4) + Reflexivity (trust u if you trust me) All addressed by WF tech! #AskAvaility https://t.co/HNLr6s7whY
Antoinette Cummins @betterhlthcare
@HealthcareGuys A2: Who is everyone? #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Being unable to obtain specific data from the provider to complete their application #AskAvaility
Availity @Availity
@HealthITJames We knew you couldn't stay away :) Thanks for being here! #AskAvaility
James Leatherwood @HealthITJames
A2 (2/2) It seems like the most of the job is translating all the disparate data sources into one format to fax in. #askavaility
Don Lee @dflee30
@ShimCode Right! Everybody thinks there a special little snowflake. Truth is that everyone is trying to do the exact same thing #askavaility
Don Lee @dflee30
@ExpressCred @HealthcareGuys Primary source verification means straight from the doctor? #askavaility
Availity @Availity
@acummins_health This is a great point! What do you think about the current process? #AskAvaility
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred @HealthcareGuys PSV means verifying from the issuing source: License verified by state, diploma by univ #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
In fact, think #Blockchain may b even more relevant propagating workflow state across orgs, than actual data: have post on this #AskAvaility https://t.co/k04pIMbrkQ
Michelle Barry, BSBM, MBA @CMichelleBarry
Length of time starting the application process to determination; net new physicians, facilities, and re-credentialing #AskAvaility
The Healthcare Guys @HealthcareGuys
A2: Whether #blockchain or REST / #GraphQL subscriptions for data exchange, companies like @Availity do good job on tech. #askavaility
The Healthcare Guys @HealthcareGuys
A2: But tech alone will not solve the issue, what's required is a network of health systems willing to trust each others' work #askavaility
Don Lee @dflee30
@Availity Smart industry collaborators who are sick of losing money on this should do it together. #askavaility
Antoinette Cummins @betterhlthcare
A2: Provider uses a comprehensive e-app and plan comes back for more information. #askavaility https://t.co/Rx3dfcIJ9S
Michelle Barry, BSBM, MBA @CMichelleBarry
Too many credentialing, re-cred applications; Medicaid, Medicare, Commercial #AskAvaility
Mark Martin @HIT_MMartin
@HealthcareGuys do you think #blockchain and it’s built in security is vital to credentialing process? #AskAvaility https://t.co/5inAfykfxj
ExpressCredentialing @ExpressCred
Not to grab the mic from @Availity but is it possible the process is intentionally complicated and not unified via tech? #askavaility
Availity @Availity
@HealthcareGuys Thanks, Shahid! We're trying to make it better for everyone! #AskAvaility
Don Lee @dflee30
@acummins_health @Availity Many docs question validity of certs. They say more about money grab than patient safety. Thoughts? #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
#Blockchain, Pragmatic Interoperability & the Workflow-ization of #HealthIT https://t.co/QMopIyJxKA #AskAvaility #PragmaticInteroperability https://t.co/Sk2ZSqbNna
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
This #AskAvaility https://t.co/cTb48Nlm6S
Michelle Barry, BSBM, MBA @CMichelleBarry
Not to mention multiple credentialing requests for the same health plan #AskAvaility
Availity @Availity
Get ready for Topic 3 coming up in one minute! #AskAvaility https://t.co/HTUJMjBooS
The Healthcare Guys @HealthcareGuys
A2: The credentialers, credentialed, & credential seekers (gov't, payers, etc.) don't trust each other so hurt each other #askavaility
Don Lee @dflee30
RT @HealthITJames: A2 (2/2) It seems like the most of the job is translating all the disparate data sources into one format to fax in. #askavaility
Don Lee @dflee30
@HealthITJames And that is crazy.... #askavaility
John Weidner @johncanmarket
@ExpressCred @Availity So there's things going on we can't see? #askavaility https://t.co/hhmh7MUzH9
Availity @Availity
T3: How can practices and plans streamline #healthcare credentialing processes right now? #AskAvaility https://t.co/SC9ZXqfkb9
The Healthcare Guys @HealthcareGuys
A2: @Availity can lead the way in building an integrity network to encourage trust across participants and re-use of data #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
1. Rationally designed workflow model 2. WF analytics 3. Trust "direction" designed/enforced into model, executed by engine #AskAvaility https://t.co/zPSxlRUJN8
ExpressCredentialing @ExpressCred
Accreditiation biz is lucrative, make credentialing shared and it eliminates the need. #askavaility
James Leatherwood @HealthITJames
A2: Who makes it complicated? Plans? States? Surely the providers aren't looking for more complexity.1/2 #AskAvaility https://t.co/yvIQ1pfXq1
The Healthcare Guys @HealthcareGuys
A3: Use electronic credentialing management tools but band together to demand their credential seekers use common data #askavaility
Availity @Availity
@HealthcareGuys And that does nothing but make more work for providers and that takes time away from patients! #AskAvaility
James Leatherwood @HealthITJames
A2: 2/2 "Never attribute to malice that which is adequately explained by stupidity" #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Health plans can start by having one uniform process and application for credentialing and re-cred #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Necessary, but not sufficient (as is usually the case). Need some kind of workflow "governance" to drive/leverage #BlockChain #AskAvaility https://t.co/6JNZf9OSQD
ExpressCredentialing @ExpressCred
A3: Practices- do it right the first time. Payers- consistency, support and a simple process. #askavaility
Don Lee @dflee30
@ExpressCred @Availity Lot of folks who make money along the way who probably would rather their piece doesn't go away #askavaility
Don Lee @dflee30
RT @HealthcareGuys: A2: A2: The credentialers, credentialed, & credential seekers (gov't, payers, etc.) don't trust each other so hurt each other #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Practices can start requesting that their health plans develop one uniform electronic capability for all provider types #AskAvaility
The Healthcare Guys @HealthcareGuys
A3: Just like health systems use GPOs and IPAs to create purchasing leverage, do same with credentialing requirements #askavaility
Availity @Availity
@ExpressCred By all means, question this! #AskAvaility
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred @Availity Exactly. #askavaility
Don Lee @dflee30
A3: First, tap the data that already exists within your organization. For large orgs this is an internal failing b4 external #askavaility
John Weidner @johncanmarket
A3: Better streamlined processes and lines of communications #askavaility https://t.co/7QLBI7Idsw
ExpressCredentialing @ExpressCred
@HealthcareGuys Third party cred org would need multiple accreditations to make that work on a large scale #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Demanding consistency will drive efficiency (via quicker process) to lead to greater outcomes #AskAvaility https://t.co/lH165BIKet
Don Lee @dflee30
@Availity @HealthcareGuys And contributes to our $3+ Trillion healthcare spend... #askavaility
Don Lee @dflee30
RT @HealthITJames: A2: A2: 2/2 "Never attribute to malice that which is adequately explained by stupidity" #AskAvaility
Don Lee @dflee30
@HealthITJames I never assume malice in this business. And its ussually not stupidity either. Just blinders and no one checks. #askavaility
Availity @Availity
@ExpressCred Does simple = unified? #AskAvaility
The Healthcare Guys @HealthcareGuys
You're so right @dflee30 -- extracting data from current systems and sharing with credentialers seems to missing today #askavaility
Availity @Availity
Get ready for Topic 4 coming up in one minute! #AskAvaility https://t.co/UPCEJkmjWC
ExpressCredentialing @ExpressCred
@Availity @ExpressCred Yes, and that partly happens now, but there are still peripheral processes that are even more complex #askavaility
Availity @Availity
@ShimCode Thanks for being here, Steve! Have good meetings!! #AskAvaility
Availity @Availity
@dflee30 @HealthITJames And building on antiquated processes lots of times #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Precisely why whole #infoblocking #datablocking issue is basically made up. Requires willful ("malicious") intention. Missing! #AskAvaility https://t.co/OUP9x0H6zl
Availity @Availity
T4: How do some of the larger problems of #healthcare (lack of #interoperability, siloes, etc.) affect #credentialing? #AskAvaility https://t.co/0edgLGo1HZ
Don Lee @dflee30
RT @wareFLO: Precisely why whole #infoblocking #datablocking issue is basically made up. Requires willful ("malicious") intention. Missing! #AskAvaility https://t.co/OUP9x0H6zl
Michelle Barry, BSBM, MBA @CMichelleBarry
Medicare, State Medicaid, and commercial LOBs all require different credentialing data from providers #AskAvaility
Mark Martin @HIT_MMartin
RT @Availity: T4: T4: How do some of the larger problems of #healthcare (lack of #interoperability, siloes, etc.) affect #credentialing? #AskAvaility https://t.co/0edgLGo1HZ
ExpressCredentialing @ExpressCred
@CMichelleBarry Correct! But no standard process because no standard policy exists #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
The amount of paperwork to complete an initial credentialing application is overwhelming, delays the process #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Think SW #architecture. Most Health IT is basically networked databases. Structured data. Credentials needs structured workflow #AskAvaility https://t.co/lMngKaWibY
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@CMichelleBarry How great would standardization in this area be? All entities requiring same data. #askavaility
ExpressCredentialing @ExpressCred
@CMichelleBarry The paperwork is the easy part, making sure the payer processes correctly is even harder. #askavaility
Don Lee @dflee30
@ShereesePubHlth @CMichelleBarry At least regionally I think that should be doable. Crossing state lines would have to be later #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred Let us be the change in healthcare #credentialing #AskAvaility
Availity @Availity
Say it loud, say it proud! We need better #credentialing #workflow. #AskAvaility https://t.co/vRfdvCNoS1
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
One can, indeed, "layer" workflow platforms on networked data platforms. But would have been sooo.... much better if reversed! #AskAvaility https://t.co/sKuzCU1hYF
ExpressCredentialing @ExpressCred
@dflee30 @ShereesePubHlth @CMichelleBarry State regs not the main issue, accreditation org standards are the lynch pin #askavaility
Don Lee @dflee30
@ExpressCred @dflee30 @ShereesePubHlth @CMichelleBarry Got it. And those are ussually national, correct? #askavaility
ExpressCredentialing @ExpressCred
@CMichelleBarry @ExpressCred We're with you 100%! We see these issues from both sides in our business. #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
In-network, participating providers are critical in patient quality outcomes; obtaining #credentialing accurately is ideal #AskAvaility
Antoinette Cummins @betterhlthcare
@ShimCode @CMichelleBarry @HealthITJames Practice managers say their IT, & ltd. resources, require the heavy use of fax. How do we support adoption of electronic? #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
@Availity #AskAvaility #HIMSSworkflow #WorkflowBear https://t.co/NXvDyOJJL1
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred @ShereesePubHlth @CMichelleBarry Correct, national... and expensive #askavaility
Don Lee @dflee30
T4: Lack of #ProviderData Management in general affects almsot everything in HC in some way. Certainly true in credentialing. #askavaility
John Weidner @johncanmarket
A4: The answer is in the question..."lack of interoperability and silos". I smell a lack of unification in credentialing! #askavaility https://t.co/jxv5knAHMp
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred Once again I agree with your comment; we can work directly with #health plans to determine the appropriate processes #AskAvaility
Don Lee @dflee30
@ExpressCred @dflee30 @ShereesePubHlth @CMichelleBarry Right. And the $ they pull from it cloud the issues and objectives. #askavaility
Availity @Availity
@acummins_health @ShimCode @CMichelleBarry @HealthITJames This is a GREAT question that #healthIT is constantly trying to answer. #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@ShereesePubHlth Oh-it would be ideal for everyone including the patients, quality outcomes while reducing medical costs and FWA #AskAvaility
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred @ShereesePubHlth @CMichelleBarry Yes, money that is not spent on patient care or research #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Imagine. Lay out your workflows. Then determine data needed. Could have avoided our current boil-the-data-ocean approach... #AskAvaility https://t.co/MPvw3WV0y8
Don Lee @dflee30
@acummins_health @ShimCode @CMichelleBarry @HealthITJames I actually know someone who is expanding their fax servers as we speak to deal with an INCREASE IN VOLUME!!! #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@wareFLO @Availity Spot on #AskAvaility
Availity @Availity
Get ready for Topic 5 coming up in one minute! #AskAvaility https://t.co/GGXQLZhCJf
Availity @Availity
@wareFLO But what fun would that be? #AskAvaility
Don Lee @dflee30
@ExpressCred @ShereesePubHlth @CMichelleBarry Or roads, schools, etc.... HC waste is a universal black hole. #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Lots! #AskAvaility https://t.co/i6omaePdYL
Availity @Availity
T5: How can #HealthIT improve the #credentialing process? #AskAvaility https://t.co/OrkL0zuv6K
Don Lee @dflee30
@wareFLO Yes! Questions first! #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@dflee30 @acummins_health @ShimCode @HealthITJames No FAX :-) It costs everyone to fax #AskAvaility
ExpressCredentialing @ExpressCred
A5: Unified application processes, reliable and user friendly web interfaces and adequate instructions and support #askavaility
Don Lee @dflee30
A5: HealthIT should only be applied toi good processes. IT makes bad processes much, much worse. #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
#HealthIT can offer solutions like pre-populated applications to foster efficient, effective credentialing processes #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
@dflee30 Workflow: Goal, subgoals, task(s), required resources (including data) NOT Data, Data, Data, Data, what do we do w/the data? #AskAvaility
Antoinette Cummins @betterhlthcare
RT @dflee30: @acummins_health @ShimCode @CMichelleBarry @HealthITJames I actually know someone who is expanding their fax servers as we speak to deal with an INCREASE IN VOLUME!!! #AskAvaility
Don Lee @dflee30
@CMichelleBarry @acummins_health @ShimCode @HealthITJames Plus all the papercuts!!! #AskAvaility
John Weidner @johncanmarket
@ExpressCred #askavaility https://t.co/gNG7xqx0oS
Don Lee @dflee30
RT @wareFLO: @dflee30 Workflow: @dflee30 Workflow: Goal, subgoals, task(s), required resources (including data) NOT Data, Data, Data, Data, what do we do w/the data? #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred We so agree; uniformity is the key to success with #crendentialing #AskAvaility
Availity @Availity
Great (and vital) point! #AskAvaility https://t.co/oqZ5SM5T9Y
ExpressCredentialing @ExpressCred
@dflee30 and processes should be built upon the user's perspective not the payer's #askavaility
Availity @Availity
@dflee30 @CMichelleBarry @acummins_health @ShimCode @HealthITJames It's a dangerous job! #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@wareFLO @dflee30 #Accurate #Data please :-) #AskAvaility
Don Lee @dflee30
@ExpressCred I think payers should have a say too, but it needs to work for both sides. #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
We need #HealthIT developments that allow health plans and CMS to pivot based on State and Fed regs #AskAvaility
Availity @Availity
@dflee30 @ExpressCred Yes, all parties need to come to the table and agree on standards/requirements that meet all needs #AskAvaility
ExpressCredentialing @ExpressCred
@dflee30 @ExpressCred agreed, but web apps shouldn't include terminology used by payers but foreign to providers. #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
And what is the best way to get accurate data? Great data collection & cleaning & quality assurance .... Workflow. #AskAvaility https://t.co/E1uaH4vVzU
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred @dflee30 Health Plans, MCOs, MAOs, CMS, States and CVOs should agree to the process utilized; everyone should have a voice #AskAvaility
ExpressCredentialing @ExpressCred
@Availity @dflee30 @ExpressCred Would be great! Collaboration is seriously lacking and contributes to inefficiency & problems #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
#HealthIT can create electronic capabilities to decrease application turn-around time and reduce admin costs #AskAvaility
Availity @Availity
Get ready for Topic 6 coming up in one minute! #AskAvaility https://t.co/odOUVE1GdC
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Why folks are wrong when they think workflow comes after data. Workflow (and therefore workflow tech) is key getting gr8 data! #AskAvaility https://t.co/RgVjYDIPfI
Michelle Barry, BSBM, MBA @CMichelleBarry
In a perfect world, what should the #healthcare credentialing process look like? How do we make this a reality? #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
Realistically, #healthcare credentialing, re-cred should take <45 minutes per application, per provider #AskAvaility
Availity @Availity
T6: In a perfect world, what should the #healthcare credentialing process look like? How do we make this a reality? #AskAvaility https://t.co/dOdXpeUBJW
Michelle Barry, BSBM, MBA @CMichelleBarry
HealthIT companies should produce solutions that create uniform application for credentialing, re-cred for all parties #AskAvaility
Availity @Availity
@ExpressCred @dflee30 This is a major issue throughout #healthcare. Absolutely. #AskAvaility
Don Lee @dflee30
@wareFLO Yup. And easier to clan the small amount of data that you actually need rather than have to clean everything. #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@wareFLO #Accurate #Data, not just #Data #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
And the same workflow tech can be used to both management the data and then manage use of data to drive action (workflow!) #AskAvaility https://t.co/Jf00FIsBG8
John Weidner @johncanmarket
A6: Credentialing SHOULD be a magical world where providers are rewarded for their efforts...maybe with tacos? #askavaility https://t.co/t1AD7vLfpV
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred @Availity @dflee30 Let us #collaborate and resolve the problems in the healthcare industry #AskAvaility
Availity @Availity
Yes! It was like it was perfectly planned! #HITsm #AskAvaility https://t.co/bqBr58hGxL
Don Lee @dflee30
@JohnCanMarket I like tacos. #askavaility
ExpressCredentialing @ExpressCred
@CMichelleBarry @ExpressCred @Availity @dflee30 - We're in! Serious change is long overdue. #askavaility
Antoinette Cummins @betterhlthcare
@CMichelleBarry Does that take into document collection & approvals? #askavaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
#AskAvaility https://t.co/TXh6ZGCqKR
ExpressCredentialing @ExpressCred
RT @CMichelleBarry: @wareFLO #Accurate #Data, not just #Data #AskAvaility 100% correct, credentialing is garbage in - garbage out
Michelle Barry, BSBM, MBA @CMichelleBarry
@dflee30 @JohnCanMarket Yum #AskAvaility
Availity @Availity
@dflee30 @JohnCanMarket Who doesn't? This is a great incentive plan. #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@acummins_health Yes, most definitely #AskAvaility
Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO
Great #AskAvaility tweetchat all! https://t.co/jBYWDrFeMv
Don Lee @dflee30
Well that was fun. Thanks everyone! Keep up the good work! #askavaility
Michelle Barry, BSBM, MBA @CMichelleBarry
@ExpressCred @Availity @dflee30 Let's do it together and make change the reality #AskAvaility
Availity @Availity
@ExpressCred @CMichelleBarry @wareFLO All #healthcare data works this way! Minimize errors by automating correct data input #AskAvaility
Availity @Availity
Our recent study shows the average time to collect necessary credentialing information is 8 hours https://t.co/yQ5k97SoGR #AskAvaility https://t.co/NBclRybwzd
ExpressCredentialing @ExpressCred
Great chat @availity, glad to hear so many others are looking at these challenges. #askavaility
Availity @Availity
That’s a wrap, guys and ghouls! Stay safe out there and we’ll see you 11/10 for our #AskAvaility #compliance chat with @Matt_R_Fisher
Availity @Availity
@wareFLO Thanks for being here, Chuck! Always a pleasure! #AskAvaility
Don Lee @dflee30
RT @Availity: Our recent study shows the average time to collect necessary credentialing information is 8 hours https://t.co/yQ5k97SoGR #AskAvaility https://t.co/NBclRybwzd
Michelle Barry, BSBM, MBA @CMichelleBarry
Thanks for joining, everyone!! If you want to know how Availity is addressing #credentialing processes, reach out to me at #AskAvaility
Availity @Availity
@dflee30 Thanks so much for your input, Don! Great insights! #AskAvaility
Don Lee @dflee30
RT @Availity: That’s a wrap, guys and ghouls! Stay safe out there and we’ll see you 11/10 for our #AskAvaility #compliance chat with @Matt_R_Fisher
John Weidner @johncanmarket
I've never had more fun talking about Credentialing! What a TweetChat eh? #AskAvaility https://t.co/N7ianp0z0D
Availity @Availity
@ExpressCred Thanks for being here! Us too! #AskAvaility
Availity @Availity
@JohnCanMarket You're welcome ;) #AskAvaility
Michelle Barry, BSBM, MBA @CMichelleBarry
reach out to me at michelle.barry@availity.com #AskAvaility https://t.co/ZVyE6qCyYH
#AskAvaility content from Twitter.