#HCLDR Transcript
Healthcare social media transcript of the #HCLDR hashtag.
– ().
See #HCLDR Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | HCLDR Moderator @hcldr Behind this blue box is @JoeBabaian – your #hcldr chat moderator tonight calling in from Houston. |
| HCLDR Moderator @hcldr Hello and welcome everyone to the weekly Healthcare Leadership Tweet Chat #hcldr |
 | Joe Babaian 🇺🇦 @JoeBabaian @susanwoolner Welcome Susan! #hcldr |
 | Dan Dunlop @dandunlop I’m looking forward to tonight’s #hcldr Twitter chat! I’ll be here live with @Colin_Hung @Meg_Lugo and others. Attending #hmps18 in Salt Lake City. #pinksocks |
 | Enlightening Results 💡 @GraceCordovano Hi @JoeBabaian! Topic is on point tonight. #hcldr never disappoints |
| Joe Babaian 🇺🇦 @JoeBabaian @dandunlop @Colin_Hung @Meg_Lugo Sounds great Dan! Woo! #hcldr |
 | Amanda G @LAlupusLady RT @hcldr: Hello and welcome everyone to the weekly Healthcare Leadership Tweet Chat #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @GraceCordovano Grace, thank you! We're excited and I am happy to see you! :) #hcldr |
 | Susan Woolner, CPXP @susanwoolner @JoeBabaian Thank you so much Joe! Another great topic tonight #hcldr |
| HCLDR Moderator @hcldr Tonight Colin will my amazing wingman @colin_hung #hcldr |
| HCLDR Moderator @hcldr For the next hour we’ll be discussing: Authentic Listening in Healthcare. #hcldr blog has more - https://t.co/kq13XcYgiw |
| Amanda G @LAlupusLady Healthy and Happy #LupusAwarenessMonth to the #hcldr community. 🦋 |
| Enlightening Results 💡 @GraceCordovano Hello #hcldr friends! Grace, board certified patient advocate & #PtExp enhancer, joining from beautiful NJ. |
 | Jon McBride 🌴 @jamcbride Hello from the West Coast #hcldr! I am *listening* and may contribute if I can. |
| Joe Babaian 🇺🇦 @JoeBabaian @LAlupusLady Welcome Amanda! #hcldr |
| Amanda G @LAlupusLady RT @hcldr: For the next hour we’ll be discussing: For the next hour we’ll be discussing: Authentic Listening in Healthcare. #hcldr blog has more - https://t.co/kq13XcYgiw |
| Susan Woolner, CPXP @susanwoolner RT @dandunlop: I’m looking forward to tonight’s #hcldr Twitter chat! I’ll be here live with @Colin_Hung @Meg_Lugo and others. Attending #hmps18 in Salt Lake City. #pinksocks |
 | Laura Appel @lauradianeappel It is 79f and still sunny here in East Lansing for #hcldr tweetchat. |
| Joe Babaian 🇺🇦 @JoeBabaian @jamcbride Hi there Jon! Doing ok? :) #hcldr |
| Dan Dunlop @dandunlop Hi @JoeBabaian and the rest of the #hcldr community. This is Dan Dunlop joining you from #hmps18 in Salt Lake City. |
| HCLDR Moderator @hcldr Let’s start off with some introductions! #hcldr |
| HCLDR Moderator @hcldr For those new to #hcldr - every week we gather at 8:30pm ET to discuss interesting & relevant healthcare topics |
| Joe Babaian 🇺🇦 @JoeBabaian @2healthguru Welcome Gregg! #hcldr |
 | Larry Gioia 🔠 @LGin412 Hey all! #LG2 here from trivia night @newampgh 🙋🏻♂️ Excited to be back for tonight’s tweet chat! Luca and I have been out of the flow for a few weeks, but we’re back! Flipping between #Pens Game 3 and yinz! Looking forward! #LG2 #hcldr #ABCD #pinksocks https://t.co/n536AwFUlT |
 | Colin Hung @Colin_Hung Running to join @dandunlop to participate in #hcldr in-person! #HMPS18 |
| Enlightening Results 💡 @GraceCordovano @dandunlop @Colin_Hung @Meg_Lugo Hi Dan! Sounds like a wonderful time! #hcldr |
| Susan Woolner, CPXP @susanwoolner @K_SalemOaks @JoeBabaian @savvy_coop @gnayyar @Jk_Jeffery @dandunlop @RasuShrestha @RBlount @nickisnpdx @natarpr @andrewintech @2healthguru @GraceCordovano Take care Kevin, your job tonight sounds like a very important one. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @lauradianeappel Sounds good Laura! Michigan peeps! #hcldr |
| Enlightening Results 💡 @GraceCordovano @lauradianeappel Hi Laura! It's so great when it's finally beautiful out. #hcldr |
| Dan Dunlop @dandunlop RT @hcldr: Tonight Colin will my amazing wingman @colin_hung #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @LGin412: Hey all! #LG2 here from trivia night @newampgh 🙋🏻♂️ Excited to be back for tonight’s tweet chat! Luca and I have been out of the flow for a few weeks, but we’re back! Flipping between #Pens Game 3 and yinz! Looking forward! #LG2 #hcldr #ABCD #pinksocks https://t.co/n536AwFUlT |
| HCLDR Moderator @hcldr We usually have 4 topics/questions that we discuss together as a community. #hcldr |
| HCLDR Moderator @hcldr The #hcldr chat lasts 1hr and is designed to educate and promote professional development in healthcare. |
| Susan Woolner, CPXP @susanwoolner RT @Science37x: In "Nothing About Me Without Me — 20 Years Later," @MightyCasey looks at patient-centered care, shared decision making, and other catchphrases to see if we've made any headway in the past 20 years. #hcldr https://t.co/699AR58nkx |
| Joe Babaian 🇺🇦 @JoeBabaian @LGin412 @newampgh Definitely happy to see you Larry! #hcldr |
| Jon McBride 🌴 @jamcbride @JoeBabaian Yes! Staying super busy like everyone, but happy to be able to join tonight! Hope you are well!!! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @Colin_Hung @dandunlop Super! #hcldr |
 | Kate Gillmer @kate_gillmer Hey everyone! Kate from @JenningsHealth here. Looking forward to tonight's discussion. #hcldr |
| Enlightening Results 💡 @GraceCordovano Hi @Colin_Hung! Hope Salt Lake is treating you well. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @kate_gillmer @jenningshealth Hi Kate! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @2healthguru @WrldHealthcare @fsgoldstein @eFuturist Sounds like you are pretty busy! #hcldr |
| Enlightening Results 💡 @GraceCordovano @jamcbride @JoeBabaian Great to see you John! #hcldr |
| HCLDR Moderator @hcldr While intros continue, I’ll go over some #hcldr tweetchat guidelines. |
| HCLDR Moderator @hcldr You can read more about each week’s topic on the #hcldr blog https://t.co/ZgftfgtJ6c |
 | Nathan Grunewald MD MBA FACS @NathanGrunewald Finally able to enjoy a #hcldr tweetchat sitting outside in the nice weather of #Wisconsin. |
 | CJ @calisaac RT @LGin412: Hey all! #LG2 here from trivia night @newampgh 🙋🏻♂️ Excited to be back for tonight’s tweet chat! Luca and I have been out of the flow for a few weeks, but we’re back! Flipping between #Pens Game 3 and yinz! Looking forward! #LG2 #hcldr #ABCD #pinksocks https://t.co/n536AwFUlT |
 | Sally James @jamesian Hello #hcldr, I'm joining from #seattle where I write about research, mostly. |
| Joe Babaian 🇺🇦 @JoeBabaian @NathanGrunewald Hello Nathan! Great! #hcldr |
 | Monica Stout, She/Her/Hers @MI_turnaround Hello #HCLDR! It's been awhile! I planned to be 100% present tonight, but my dog decided to jump on a table and eat a box of raisins while we were outside, so I had to rush to the vet with a doggy and toddler in tow. This is probably my dog's 7th or 8th brush with death. Pets! 😩 |
| Jon McBride 🌴 @jamcbride @2healthguru @WrldHealthcare @fsgoldstein @eFuturist Hello Gregg! You have been busy busy! #hcldr |
 | Meghan Lugo @Meg_Lugo RT @dandunlop: I’m looking forward to tonight’s #hcldr Twitter chat! I’ll be here live with @Colin_Hung @Meg_Lugo and others. Attending #hmps18 in Salt Lake City. #pinksocks |
| Susan Woolner, CPXP @susanwoolner RT @Colin_Hung: Welcome to the #pinksocks tribe @ciaogalchicago Love your energy and drive to improve healthcare. #HITMC #hcldr #HITsm #HMPS18 https://t.co/6roU4o78al |
| Joe Babaian 🇺🇦 @JoeBabaian @jamesian Welcome Sally, happy to see you! #hcldr |
 | Stacey Tinianov (she/her) MPH, BCPA @coffeemommy Popping in to say "howdy" to the #hcldr crew. Love & light all around. 💖 And, pertinent to tonight's topic, listening is critical... for all parties involved. |
| Enlightening Results 💡 @GraceCordovano @LGin412 @newampgh Great to see you Larry! Hope the little guy is doing well. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @MI_turnaround Hey Monica! Sorry to hear that, hope he gets well. #hcldr |
| HCLDR Moderator @hcldr We assume all tweets during #hcldr are your own & not those of your employer (unless specifically expressed) |
 | Savvy Puppets @savvypuppets Hello #hcldr friends! We would love to join the convo, but we are filling our little heads with talks of #blockchain at #MIGlobal. Puppets gotta learn to get ahead! Have a great discussion! https://t.co/D5MtsuG6vi |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @quickmuse Agree! #HCLDR |
| Jon McBride 🌴 @jamcbride @GraceCordovano @JoeBabaian You as well!! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @coffeemommy Great seeing you Stacey, as always :) #hcldr |
| Enlightening Results 💡 @GraceCordovano @coffeemommy Hi Stacey! Great to see you tonight! #hcldr |
 | Bingle @TheBingle It's great when "the professionals" listen. Finally Mr G listened and we had Sunny Warm NY Day! Bingle joining in tonight w/PtExp. #hcldr |
| Sally James @jamesian @JoeBabaian Glad to be here, in digital space. Using the word "here" loosely. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @quickmuse Ken, wow, we appreciate that so much. Thank you doesn't even cover it. :) #hcldr |
 | Mariah Obiedzinski @MariahWrites Mariah from @MedTouch here! Living the #healthcare #content dream. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @savvypuppets You'll be missed!! :) #hcldr |
| HCLDR Moderator @hcldr We have 4 questions tonight labeled T1, T2, T3, & T4. Watch this blue circle to know which question we are on #hcldr |
| Enlightening Results 💡 @GraceCordovano @MI_turnaround Oh dear lord! Never a dull moment. I hope the pup is going to be ok, #hcldr |
| Susan Woolner, CPXP @susanwoolner @nicole_bohr welcome Nicole! Glad you could join us tonight #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @TheBingle Hi Bingle! #hcldr |
 | Sandra Woods, CIPP/C; she/her @SandraWoodsMtl @JoeBabaian @TomVargheseJr @ProfAmyE @TextraHealth @mkatewarnock @LorriThanos @EMRAnswers @pfanderson @choo_ek @jamcbride #hcldr Grrrrreart topic tonight, but I'll miss the chat! Just heading out... https://t.co/zCvgrwbmZU |
| Joe Babaian 🇺🇦 @JoeBabaian @MariahWrites @MedTouch Sounds wonderful Mariah! Happy to see you my friend! #hcldr |
| Susan Woolner, CPXP @susanwoolner @lauradianeappel It was a gorgeous day today without a doubt. #hcldr |
 | Inspire @InspireIsHealth Hello #HCLDR, John Novack from Inspire checking in. |
| Enlightening Results 💡 @GraceCordovano @TheBingle Hey neighbor! Spectacular weather today ☀️ #hcldr |
 | Benjamin Isgur @bisgur Thanks @LGin412 for the reminder #hcldr. Happy to be here. |
 | John Lynn @techguy @BeckyGoplin @jenningshealth @healthmktr @dandunlop @Colin_Hung Totally #jelly #HMPS18 #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @SandraWoodsMtl @TomVargheseJr @ProfAmyE @TextraHealth @mkatewarnock @LorriThanos @EMRAnswers @pfanderson @choo_ek @jamcbride Ahh, too bad Sandra! Hope to see you back soon! #hcldr |
| HCLDR Moderator @hcldr Please label your answers with the appropriate T1, T2, T3, or T4 label. This will make our transcript easier to read #hcldr |
| HCLDR Moderator @hcldr We have a lot of remarkable folks on tonight & lots of ideas will be shared – please try to stay on topic. #hcldr |
 | Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO Chuck, workflow, 3D printing, virtual reality, here for #hcldr! BTW today's 2nd #socialVR series of #HealthSystemsChat was well received (w/participants from our #hcldr #hitsm community!) Now that cheap #VR headsets are available, hope to see more of you! https://t.co/H8eqqFqrNA |
| Mariah Obiedzinski @MariahWrites @JoeBabaian @MedTouch Bonjour, Joe! #hcldr |
 | Heather McCullen @H_SalemOaks Hi #hcldr, joining from Ann Arbor, MI. I represent @SalemOaks, we improve communication between patients and researchers by giving patients the tools they need. I'm very interested in insights from tonights topic. |
| Bingle @TheBingle @JoeBabaian Hi JB, Colin & all! #hcldr |
 | Rasu Shrestha MD MBA @RasuShrestha Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| Joe Babaian 🇺🇦 @JoeBabaian @H_SalemOaks @SalemOaks Hi there Heather! #hcldr |
 | Christina Lizaso @btrfly12 RT @hcldr: For the next hour we’ll be discussing: For the next hour we’ll be discussing: Authentic Listening in Healthcare. #hcldr blog has more - https://t.co/kq13XcYgiw |
 | Alexis Todd-Dinac @AlexisToddNY Excited to jump in tonight's #hcldr chat. |
| Monica Stout, She/Her/Hers @MI_turnaround @GraceCordovano We are having a bad week for pets. Really sick elderly cat and now a doggy with a death wish. #HCLDR |
 | Lisa Davis Budzinski @lisadbudzinski Hi everyone! Lisa here from Florida. Co-founder of @Cpnervecenter , #stroke & #cancer survivor Advocating from #PatientPerspective. Expert by Experience over 30+yrs #hcldr |
 | Sean Erreger, LCSW @StuckonSW RT @jameyedwards: #Telemedicine 3.0 is here. At ATA18, Telemedicine Moves From a Possibility to a Necessity https://t.co/aL5MTF1cmD @mHealthIntel @eriwick #HumanizeHealthcare #hcldr #pinksocks #Telehealth #mHealth #DigitalHealth #ATA18 #HLTH2018 @amazon @Walmart @Walgreens @CVSHealth https://t.co/y6rHw66C2H |
| Inspire @InspireIsHealth RT @hcldr: For the next hour we’ll be discussing: For the next hour we’ll be discussing: Authentic Listening in Healthcare. #hcldr blog has more - https://t.co/kq13XcYgiw |
| Joe Babaian 🇺🇦 @JoeBabaian @bisgur @LGin412 Welcome Benjamin, great having you. #hcldr |
| Amanda G @LAlupusLady RT @RasuShrestha: Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| Dan Dunlop @dandunlop @teaminspire Hi John. Good to see you. #hcldr |
 | Health Equity and Community Engagement Research @mayoclinic_cenr #HCLDR https://t.co/i7s4deqftd |
 | Sunnie Southern @SunnieSouthern Hello #HCLDR community! Checking in from #Cleveland after an informative and fun 2 days #Dev4Health w/ @boltyboy & many other #healthIT rockstars! |
 | Patient Critical Co-op @PatientCritical PJ Mierau here for PatientCritical healthcare advocacy & education co-op. Ready to hashtag & RT with you #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @mayoclinic_cenr Why, HELLO back! :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @SunnieSouthern @boltyboy Sunnie, thanks for joining us! :) #hcldr |
| Bingle @TheBingle @GraceCordovano It's about time! Jersey Shore Weather !!!!!! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @lisadbudzinski @Cpnervecenter Hello Lisa! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| Colin Hung @Colin_Hung Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
| Colin Hung @Colin_Hung @EMRAnswers @JoeBabaian Hello Linda! #hcldr |
| Enlightening Results 💡 @GraceCordovano @MI_turnaround I'm so so sorry. Good luck with the pup and kitty. Sending love #hcldr |
| HCLDR Moderator @hcldr Let’s get ready for T1 in just 1 minute #hcldr |
| Colin Hung @Colin_Hung @mayoclinic_cenr Hello! Always great to see you on #hcldr |
 | Erin Moriarty Wade @EMoriartyWade Hello #hcldr. I'm a freelance writer specializing in healthcare. I have lots of personal experience with this topic because we have a child who became sick with a rare disease a few years ago. |
| Joe Babaian 🇺🇦 @JoeBabaian @RasuShrestha @Colin_Hung @nickisnpdx @LGin412 @andrewintech @AllisonMassari @wareFLO @ahier @daniel_kraft @innonurse Rasu! Is that you?? Mug in hand! :) Thank you for taking some time and making it here! Happy dance! #hcldr |
| Enlightening Results 💡 @GraceCordovano @PatientCritical Hi PJ! Great to see you here #hcldr |
| Amanda G @LAlupusLady RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
| Joe Babaian 🇺🇦 @JoeBabaian @EMRAnswers @Colin_Hung Hi Linda! #hcldr |
| Colin Hung @Colin_Hung @SunnieSouthern @boltyboy Hello Sunnie! Can't wait to see you in CLE and perhaps #cinderblocks5 #hcldr |
| Enlightening Results 💡 @GraceCordovano @choo_ek Nice to see you Esther! #hcldr |
 | Kate Warnock @mkatewarnock Jumping in late! Hello everyone from north FL :) #hcldr |
| HCLDR Moderator @hcldr Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Lisa Davis Budzinski @lisadbudzinski @JoeBabaian @Cpnervecenter #hcldr https://t.co/RUXx2OHh9k |
 | Jeremy Coleman @jeremycoleman #hcldr howdy from sunny, or at least was, south Alabama. |
| Joe Babaian 🇺🇦 @JoeBabaian @Colin_Hung @dandunlop @GraceCordovano @MI_turnaround @kate_gillmer @SunnieSouthern Sounds good Colin! Doesn't look like a bad cave at all! #hcldr #thankful |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
| Larry Gioia 🔠 @LGin412 @GraceCordovano @newampgh We make #hcldr a family affair! ... from the bar none-the-less, during trivia, and a Pens game. We love you our tweeps! ❤️ #hcldr https://t.co/PwmmCDH31L |
 | Virginia @PracticalHIT #hcldr @PracticalHIT present |
| Sally James @jamesian @choo_ek Just north of you 180 miles. (grew up in PDX. Still sentimental) #hcldr |
| Enlightening Results 💡 @GraceCordovano @EMoriartyWade Nice to see you tonight Erin. Perfect topic #hcldr |
 | .health (dotHealth) @dot_health We’re ready for you #HMPS18 #HITMC #pinksocks #HCLDR! Join us on the 3rd floor in the Vienna Room starting at 6:45! https://t.co/DnwnEpUvl4 |
| Colin Hung @Colin_Hung @EMoriartyWade Hello Erin! #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @GraceCordovano Thanks, friend! It's been a long week already and it's only Tuesday! #HCLDR |
| Colin Hung @Colin_Hung RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
 | Janae Sharp @CoherenceMed RT @dot_health: We’re ready for you #HMPS18 #HITMC #pinksocks #HCLDR! Join us on the 3rd floor in the Vienna Room starting at 6:45! https://t.co/DnwnEpUvl4 |
| Joe Babaian 🇺🇦 @JoeBabaian @choo_ek Esther! Woo! I don't pretend to know your schedule, so I'm pleased to say the least! Welcome! :) #hcldr |
| Sunnie Southern @SunnieSouthern @JoeBabaian @boltyboy Joe, Always a pleasure to be among some of the smartest kindest people in healthcare! #hcldr |
| Amanda G @LAlupusLady RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Sean Erreger, LCSW @StuckonSW RT @RasuShrestha: Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| Joe Babaian 🇺🇦 @JoeBabaian @EMoriartyWade Hello Erin! Really happy to see you. #hcldr |
| Dan Dunlop @dandunlop RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
 | Bonnie C. Sheeren, BCPA @bonniesheeren Catch up with everyone next week! Fighting a bad allergy day! #HCLDR https://t.co/wAaycZtaOL |
| Larry Gioia 🔠 @LGin412 @bisgur So glad you’re here @bisgur - welcome to my Twitter fam #hcldr ✨🔠 |
| Joe Babaian 🇺🇦 @JoeBabaian @ritze Welcome Elisabeth! :) #hcldr |
| Mariah Obiedzinski @MariahWrites RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Lisa Davis Budzinski @lisadbudzinski T1 Very important: Listening can save lives #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @JoeBabaian @Colin_Hung @dandunlop @GraceCordovano @kate_gillmer @SunnieSouthern Looks like the perfect place to tweet to me! #HCLDR #TweetingWithFriends |
 | Jennings @jenningshealth RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/AN4kdLkgwt #hmps18 |
| Enlightening Results 💡 @GraceCordovano @LGin412 @newampgh Beautiful family! Bonus points for being together watching the game, at the bar, and a peaceful baby! #winning #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @mkatewarnock Hi Kate, means a lot, thanks for coming! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Larry Gioia 🔠 @LGin412 T1: We have two ears and one mouth. Therefore, one would suggest, and I would support, that we should be listening twice as much as we talk. #hcldr #pinksocks #ABCD https://t.co/YpDomK97l1 |
| Joe Babaian 🇺🇦 @JoeBabaian @jeremycoleman Welcome Jeremy! #hcldr |
 | Citizen Health @CitizenHealthio Hi! Megan jumping in! #hcldr |
| Jeremy Coleman @jeremycoleman T1: how can you build a relationship without listening? How can you hear what's NOT being said without listening? #hcldr https://t.co/FgopIiAHbc |
| Joe Babaian 🇺🇦 @JoeBabaian @LGin412 @GraceCordovano @newampgh Perfect! #hcldr |
 | Loren Academic Services, Inc. (LAS) @LAS_Inc_ So sad to be busy during this #hcldr but we’ll be reading the recap & thinking about all the wisdom that emerges! |
| Susan Woolner, CPXP @susanwoolner RT @RasuShrestha: Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| Lisa Davis Budzinski @lisadbudzinski T1 Doctors whose communication fosters #patientengagement has been linked to a wide range of benefits, from increased patient satisfaction, trust and higher quality of care #hcldr |
 | Jamie Roger @JamieRoger8 Hey, Jamie here from CT, representing @salemoaks, so glad im not too late! #HCLDR |
| Mariah Obiedzinski @MariahWrites RT @jenningshealth: RT @Colin_Hung: RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/AN4kdLkgwt #hmps18 |
| Enlightening Results 💡 @GraceCordovano @bonniesheeren Bless you Bonnie! Feel better soon. #hcldr |
| Mariah Obiedzinski @MariahWrites RT @lisadbudzinski: T1 Very important: T1 Very important: Listening can save lives #hcldr |
| Colin Hung @Colin_Hung T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
 | Alzheimer's Los Angeles @AlzheimersLA Joining #hcldr chat like... https://t.co/S7RvQ1DK7B |
 | FollowHeidi @FollowHeidi Observing tonight :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @quickmuse @hcldr ;) #hcldr |
| Colin Hung @Colin_Hung RT @lisadbudzinski: T1 Doctors whose communication fosters #patientengagement has been linked to a wide range of benefits, from increased patient satisfaction, trust and higher quality of care #hcldr |
| Enlightening Results 💡 @GraceCordovano @CitizenHealthio Hi Megan! So great to see you! #hcldr |
| Lisa Davis Budzinski @lisadbudzinski T1 Doctor shortage: there are equal articles for both sides while doing research. The @AAMC has a report that states there will be a shortage: https://t.co/5WOSPsAb9f #hcldr |
| Heather McCullen @H_SalemOaks Authentic listening is important for any communication to be successful. If patients and healthcare professionals don’t listen authentically they might miss important information. #hcldr |
| Mariah Obiedzinski @MariahWrites RT @jeremycoleman: T1: T1: how can you build a relationship without listening? How can you hear what's NOT being said without listening? #hcldr https://t.co/FgopIiAHbc |
| Susan Woolner, CPXP @susanwoolner @AlexisToddNY Hi Alexis - welcome! #hcldr |
| Kate Warnock @mkatewarnock T1 100% yes - as in any good relationship, it's what's not communicated or observed that is often the most important. Trust is born from mutual understanding which requires authentic listening #hcldr https://t.co/TFEcO6fwqA |
| Amanda G @LAlupusLady A1 the need for authentic listening is vital bc patients often doesn’t know the medical terminology to describe a symptom, so yes the HCPs must “stop, look and LIsten” #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @jeremycoleman: T1: T1: how can you build a relationship without listening? How can you hear what's NOT being said without listening? #hcldr https://t.co/FgopIiAHbc |
| Inspire @InspireIsHealth RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Enlightening Results 💡 @GraceCordovano Enough said. Topic 2 please. #hcldr https://t.co/Z4vLNTgyw8 |
| Lisa Davis Budzinski @lisadbudzinski T1: Doctor Shortage: But others believe it’s more about trends challenging traditional approaches to physician supply and demand and disruptors who bring new approaches unconstrained by convention. https://t.co/OcpEeRJH9t #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Colin_Hung: T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
| Colin Hung @Colin_Hung @jeremycoleman T1 Excellent questions Jeremy...and that's a sign of active/authentic listening. Asking questions that encourages the story to come out #hcldr |
| Susan Woolner, CPXP @susanwoolner @lisadbudzinski @Cpnervecenter Hi Lisa! #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald T1: Listening to #patients cannot be emphasized enough. Immense pressure is placed on quantity of patients seen rather than quality of the visits. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Jeremy Coleman @jeremycoleman @Colin_Hung Then it falls to the nurses or techs. Somebody has to make the time. #hcldr |
| Patient Critical Co-op @PatientCritical A1 While “shortage” manifests itself in difficulty getting an appointment I'm not sure not a 'shortage' if the provider can't bridge the communication gap...it's a pitfall and a shortcoming. It's not necessarily #careprovider's fault- they are what they're trained to be. #hcldr |
| Kate Warnock @mkatewarnock @JoeBabaian Hope you're doing well, Joe - #HLTH2018 next week? did I already ask you this? #hcldr |
| Erin Moriarty Wade @EMoriartyWade @hcldr T1 It’s critical for doctors to listen to their patients because patients can tell when they don’t listen. Even if that patient is a small child like my daughter...she once told her specialist “you don’t listen to me, and you don’t care about my opinion.” #hcldr, #PtExp, #MedEd |
 | PF Anderson @pfanderson@disabled.social @pfanderson RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Amanda G @LAlupusLady RT @LGin412: T1: T1: We have two ears and one mouth. Therefore, one would suggest, and I would support, that we should be listening twice as much as we talk. #hcldr #pinksocks #ABCD https://t.co/YpDomK97l1 |
 | Stephanie Crabb @stephaniecrabb Joining in from the northeast tonight where things are finally green and not blanketed in snow! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @Colin_Hung And yet the ROI of authentic listening exceeds the time saved by rushing through things. #hcldr |
| Amanda G @LAlupusLady RT @Colin_Hung: T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA In interpersonal situations, the first step towards healing and reconciliation is authentic listening and acknowledgement. Same goes for healthcare. People want to feel seen & heard. #hcldr https://t.co/0uY2ddp7eo |
| Joe Babaian 🇺🇦 @JoeBabaian @CitizenHealthio Hi Megan! #hcldr |
| Kate Warnock @mkatewarnock RT @GraceCordovano: Enough said. Topic 2 please. #hcldr https://t.co/Z4vLNTgyw8 |
| Lisa Davis Budzinski @lisadbudzinski @susanwoolner @Cpnervecenter Hi Susan! #hcldr https://t.co/g7Thqd0H7j |
| Larry Gioia 🔠 @LGin412 T1: Under most of the scenarios projected, the demand for physicians exceeds total supply. Looking at the 25th-75th % projections, demand will continue to grow faster than supply, leading to a projected shortfall of 42k-121k physicians by 2030 via @AAMCtoday #hcldr #pinksocks https://t.co/BlmlcIXw2J |
| Erin Moriarty Wade @EMoriartyWade RT @lisadbudzinski: T1 Doctors whose communication fosters #patientengagement has been linked to a wide range of benefits, from increased patient satisfaction, trust and higher quality of care #hcldr |
| Jon McBride 🌴 @jamcbride RT @lisadbudzinski: T1 Doctor shortage: T1 Doctor shortage: there are equal articles for both sides while doing research. The @AAMC has a report that states there will be a shortage: https://t.co/5WOSPsAb9f #hcldr |
| Susan Woolner, CPXP @susanwoolner Oh no! That sounds very stressful #hcldr https://t.co/VvGd3GItUh |
| Heather McCullen @H_SalemOaks @2healthguru I agree. Authentic listening also needs to include going into the conversation without preconceptions. You can be attentive to every word someone says, and still not be an authentic listener. #hcldr |
| Colin Hung @Colin_Hung RT @dot_health: We’re ready for you #HMPS18 #HITMC #pinksocks #HCLDR! Join us on the 3rd floor in the Vienna Room starting at 6:45! https://t.co/DnwnEpUvl4 |
| Enlightening Results 💡 @GraceCordovano @lisadbudzinski That human connection is important to doctors & nurses too. That's why they got into medicine. Active listening brings joy to medicine. #hcldr |
| Jamie Roger @JamieRoger8 The need for AUTHENTIC listening is critical in all aspects of life. We are losing sight of the importance of communication and relationships If we aren't listening we can't truly understand what a person is saying to us or the effect that the situation is having on them #hcldr https://t.co/XEpZQrAm1h |
| Alzheimer's Los Angeles @AlzheimersLA Being seen and heard - the results of authentic listening - tell patients that they are valued, that they matter. That's important for trust and wellness. #hcldr |
| Sally James @jamesian T1 - Believe pts will only share #sdoh and reasons 4 problems if they perceive the atmosphere of listening is right. #hcldr Much wasted $ in chronic disease - repeating msg - but msg isn't getting through. #HCP needs to know why. |
| PF Anderson @pfanderson@disabled.social @pfanderson @hcldr I suspect that the doctor shortage is related to trying to do business as usual, cheaper, faster, without sufficient workflow & process changes to adapt to the rest of the world. Communication breakdown is part of that #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA RT @lisadbudzinski: T1 Doctors whose communication fosters #patientengagement has been linked to a wide range of benefits, from increased patient satisfaction, trust and higher quality of care #hcldr |
| Benjamin Isgur @bisgur T1: don't see a big connection with doctor "shortage" - that is mainly driven by maldistribution. Good listening is key for all clinicians. Might miss the most important clues otherwise. #hcldr |
| Sunnie Southern @SunnieSouthern T1: Authentic listening should be a fundamental part of any real conversation. When time is short, let's make the time count even more. #hcldr |
| Heather McCullen @H_SalemOaks RT @JamieRoger8: The need for AUTHENTIC listening is critical in all aspects of life. We are losing sight of the importance of communication and relationships If we aren't listening we can't truly understand what a person is saying to us or the effect that the situation is having on them #hcldr https://t.co/XEpZQrAm1h |
| Colin Hung @Colin_Hung @dot_health @CoherenceMed @InfluenceHlth @wynn_atwork @HCStrategists @IBHealth @MarTechHealth @SidoniaRose @HITMarketingPR @LionShareInc We are just in a conference room down the hall participating in #hcldr chat. Will join you guys in a bit! #HMPS18 #pinksocks |
| Alzheimer's Los Angeles @AlzheimersLA RT @jeremycoleman: T1: T1: how can you build a relationship without listening? How can you hear what's NOT being said without listening? #hcldr https://t.co/FgopIiAHbc |
| Rasu Shrestha MD MBA @RasuShrestha T1: Today, physicians are being compelled to "do more with less". 🔥This is also MORE harmful to patients, 🔥and LESS satisfactory to physicians. Authentic listening is a key tool in our toolbox to counter this. #HCLDR https://t.co/B5c8kvrquP |
| Mariah Obiedzinski @MariahWrites RT @H_SalemOaks: @2healthguru I agree. Authentic listening also needs to include going into the conversation without preconceptions. You can be attentive to every word someone says, and still not be an authentic listener. #hcldr |
| Colin Hung @Colin_Hung RT @EMRAnswers: T1: |
| Joe Babaian 🇺🇦 @JoeBabaian Outstanding chart on physician demand and supply going forward. HT @LGin412 #hcldr https://t.co/Y5LXYBK90f |
| Kate Warnock @mkatewarnock @susanwoolner @AlexisToddNY Susan, hello! hope things are all great with you :) #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
| Colin Hung @Colin_Hung RT @pfanderson: @hcldr I suspect that the doctor shortage is related to trying to do business as usual, cheaper, faster, without sufficient workflow & process changes to adapt to the rest of the world. Communication breakdown is part of that #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround T1: So critical! Think of how many times you've sat in an appointment & felt like the other person loved the sound of their own voice more than listening to what you had to say. We should all aim to listen and truly hear more than we talk. Make eye contact. Show you care. #HCLDR |
| Colin Hung @Colin_Hung RT @jamesian: T1 - Believe pts will only share #sdoh and reasons 4 problems if they perceive the atmosphere of listening is right. #hcldr Much wasted $ in chronic disease - repeating msg - but msg isn't getting through. #HCP needs to know why. |
| FollowHeidi @FollowHeidi T1 - it goes beyond just listening to the words; also what is often unsaid when we patients are too afraid. Hesitation in answering or simple, quick answers shouldn’t suffice. Patients need to speak louder. :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @MI_turnaround: T1: T1: So critical! Think of how many times you've sat in an appointment & felt like the other person loved the sound of their own voice more than listening to what you had to say. We should all aim to listen and truly hear more than we talk. Make eye contact. Show you care. #HCLDR |
 | Nirav J. Modi @NiravJModi Hi everyone.. Nirav @cariumcares from Chicago. #hcldr great topic! #hcldr |
| Colin Hung @Colin_Hung RT @MI_turnaround: T1: T1: So critical! Think of how many times you've sat in an appointment & felt like the other person loved the sound of their own voice more than listening to what you had to say. We should all aim to listen and truly hear more than we talk. Make eye contact. Show you care. #HCLDR |
| Joe Babaian 🇺🇦 @JoeBabaian @NiravJModi @cariumcares Welcome Nirav! #hcldr |
 | Kistein Monkhouse, MPA @KisteinM @hcldr Kistein Monkhouse from @PatientOrator ☺️Hi #hcldr friends |
| Kate Gillmer @kate_gillmer T1 In healthcare, we are literally talking about life and death, and the factors that influence where we are on that spectrum. I can’t think of a situation more in need of active listening. #hcldr |
 | Heidi Grabenstatter @PatientIntv Hi #hcldr friends, Heidi from CO, sorry to be late. |
| Mariah Obiedzinski @MariahWrites RT @ALZGLA: Being seen and heard - the results of authentic listening - tell patients that they are valued, that they matter. That's important for trust and wellness. #hcldr |
| Enlightening Results 💡 @GraceCordovano @JoeBabaian @Colin_Hung Poorly prioritized & aligned financial incentives & bottom lines have poisoned the entire #healthcare ecosystem. #hcldr |
| Nirav J. Modi @NiravJModi RT @LGin412: T1: T1: We have two ears and one mouth. Therefore, one would suggest, and I would support, that we should be listening twice as much as we talk. #hcldr #pinksocks #ABCD https://t.co/YpDomK97l1 |
| Amanda G @LAlupusLady RT @FollowHeidi: T1 - it goes beyond just listening to the words; also what is often unsaid when we patients are too afraid. Hesitation in answering or simple, quick answers shouldn’t suffice. Patients need to speak louder. :) #hcldr |
| Nirav J. Modi @NiravJModi RT @GraceCordovano: Enough said. Topic 2 please. #hcldr https://t.co/Z4vLNTgyw8 |
| Dan Dunlop @dandunlop T1: frankly, authentic listening is in short supply in all industries and all aspects of life today. It is just damned important in healthcare. #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald T1: I resist the pressure to increase #patient throughput and instead require 30 or 60 minute appts...as a surgeon. The needs of the patient comes first and those needs require listening, a lot. I mean it. I require it. #hcldr |
| Jeremy Coleman @jeremycoleman How can providers expect engagement or even compliance when they won't meet the patient halfway? #hcldr https://t.co/BKn62iIslQ |
| Amanda G @LAlupusLady RT @kate_gillmer: T1 In healthcare, we are literally talking about life and death, and the factors that influence where we are on that spectrum. I can’t think of a situation more in need of active listening. #hcldr |
| Colin Hung @Colin_Hung @quickmuse T1 Well said Ken. A lot of issues stem from the fact we don't want to or can't bring ourselves to listen to someone else. We just make an assumption and go with it #hcldr More listening needed. |
| Rasu Shrestha MD MBA @RasuShrestha @JoeBabaian @Colin_Hung @nickisnpdx @LGin412 @andrewintech @AllisonMassari @wareFLO @ahier @daniel_kraft @innonurse Great to be able to join #HCLDR tonight!! |
| Patient Critical Co-op @PatientCritical #hcldr |
| Benjamin Isgur @bisgur @LGin412 @AAMCtoday @RasuShrestha @danmunro @JoeBabaian @Colin_Hung @TextraHealth @GraceCordovano @jameyedwards @mikebiselli @andrewintech @EMRAnswers T1: #hcldr the big question on projections is how do they account for technology and care delivery changes over time |
| Bingle @TheBingle @hcldr T1 It's extremely critical. This non-listening/not paying attention has been ongoing for years. Not bc of Dr. shortage. It's imperative bc patients are paying STEEP PRICE (not talking money). And it's pathetic 4 professionals to not care to listen #hcldr |
| Enlightening Results 💡 @GraceCordovano RT @RasuShrestha: T1: T1: Today, physicians are being compelled to "do more with less". 🔥This is also MORE harmful to patients, 🔥and LESS satisfactory to physicians. Authentic listening is a key tool in our toolbox to counter this. #HCLDR https://t.co/B5c8kvrquP |
| Susan Woolner, CPXP @susanwoolner @EMoriartyWade Hi Erin! #hcldr |
| Sally James @jamesian T1 - 2 docs wrote book "Listening for What Matters." https://t.co/VaE1dPMkr1 #hcldr Part of point - effective caring requires effective listening. |
| Lisa Davis Budzinski @lisadbudzinski @GraceCordovano Agreed✨ unfortunately over-worked, over-burdened from rules & policies has become a bit much in #healthcare #hcldr |
| Nirav J. Modi @NiravJModi @JoeBabaian @cariumcares Thanks Joe. Glad to be here as always! #hcldr |
| Lisa Davis Budzinski @lisadbudzinski RT @jamesian: T1 - 2 docs wrote book "Listening for What Matters." https://t.co/VaE1dPMkr1 #hcldr Part of point - effective caring requires effective listening. |
| Jeremy Coleman @jeremycoleman Absolutely HIT vendors need to practice authentic listening with their customers. #hcldr https://t.co/F9S5EbUcgU |
| Dan Dunlop @dandunlop T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian Rasu @RasuShrestha nails it! The return is there for authentic listening, but we keep sabotaging ourselves when we rush & rush those we work with. Impacts to clinicians and patients - both way - are real. #hcldr https://t.co/EWmJCa1cBi |
| Joe Babaian 🇺🇦 @JoeBabaian RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| Colin Hung @Colin_Hung RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @jeremycoleman: Absolutely HIT vendors need to practice authentic listening with their customers. #hcldr https://t.co/F9S5EbUcgU |
| Erin Moriarty Wade @EMoriartyWade @hcldr T1 It’s even more critical to listen when it’s something they might not want to hear (e.g this medicine is having a side effect even though it wasn’t supposed to) instead of argue that statistically it’s unlikely. #hcldr, #PtExp, #MedEd |
| Kate Warnock @mkatewarnock T1 +1 #hcldr https://t.co/YzbclcTsNj |
| Enlightening Results 💡 @GraceCordovano T1: Read an article recently about how active listening was the new paradigm changing innovation. Frustrated to think how we've fallen this far? #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @dandunlop: T1: T1: frankly, authentic listening is in short supply in all industries and all aspects of life today. It is just damned important in healthcare. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @Colin_Hung I can't really fault doctors when they just don't have enough time. If I were that pressed in every single encounter I had with another person, I would probably be terrible at listening, too. What can we do to give docs more time? #HCLDR |
| Kate Gillmer @kate_gillmer T1 I think active listening is especially important in primary care. What good is it to recommend healthy eating to a patient who lives in a food desert? Or prescribe medications that a patient can’t afford? #hcldr |
 | MeganJanas🔗 @megan_janas RT @LGin412: T1: T1: Under most of the scenarios projected, the demand for physicians exceeds total supply. Looking at the 25th-75th % projections, demand will continue to grow faster than supply, leading to a projected shortfall of 42k-121k physicians by 2030 via @AAMCtoday #hcldr #pinksocks https://t.co/BlmlcIXw2J |
| Bingle @TheBingle @jeremycoleman Great point! #hcldr |
| Heidi Grabenstatter @PatientIntv Listen sincerely, and when it is within your realm of expertise. . . facilitate and act. That you heard and acted speaks loudly. #hcldr https://t.co/h1oh5cqkJf |
| Alzheimer's Los Angeles @AlzheimersLA Its sad how often care partners for people with newly diagnosed cases of dementia tell us a variation of "I'm not sure. The doctor didn't really explain." Checking for understanding is an important part of listening. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @jamesian: T1 - 2 docs wrote book "Listening for What Matters." https://t.co/VaE1dPMkr1 #hcldr Part of point - effective caring requires effective listening. |
| Jamie Roger @JamieRoger8 @NathanGrunewald Yet the ability to authentically #listen to those #patients may in turn decrease the number of times they need to return or the correct treatment #hcldr |
| Kate Gillmer @kate_gillmer RT @jeremycoleman: How can providers expect engagement or even compliance when they won't meet the patient halfway? #hcldr https://t.co/BKn62iIslQ |
| Stephanie Crabb @stephaniecrabb T1: It’s at the core of every healthcare relationship...patient/physician, care team peers, care team/caregivers...shouldn’t we be authentically listening all the time? #hcldr https://t.co/n5qUI45jpd |
| Laura Appel @lauradianeappel T1 Listening is the crux of #designthinking and we need so much improvement in #healthcare design! #hcldr https://t.co/RkLIJYyhbu |
| Stacey Tinianov (she/her) MPH, BCPA @coffeemommy Notable that the value of authentic listening in healthcare is actually the same as in the real world - it is the best bridge to understand a WHOLE person including priorities & values as opposed to a single dimension of an individual. So much nuance in conversation. #hcldr T1 |
| Erin Moriarty Wade @EMoriartyWade RT @dandunlop: T1: T1: frankly, authentic listening is in short supply in all industries and all aspects of life today. It is just damned important in healthcare. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian Grace calls this out - we need to look at basics - active listening is an essential part of your success (or failure). #hcldr https://t.co/8Gfgakr8Tw |
| Virginia @PracticalHIT #hcldr T1 good doc experience - doc knows me, remembers me, listens, does not rush me. Bad doc experience Doctor is busy I don't want to bother them distracted by computer telling at staff condescending I don't feel safe sharing and feel rushed forget what I was going to ask. |
| Lisa Davis Budzinski @lisadbudzinski @NathanGrunewald Truly exceptional ✨👏👏👏👏#hcldr |
| Mariah Obiedzinski @MariahWrites RT @GraceCordovano: T1: T1: Read an article recently about how active listening was the new paradigm changing innovation. Frustrated to think how we've fallen this far? #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @GraceCordovano Grace, can you find that source to share? :) #hcldr |
| Amanda G @LAlupusLady RT @coffeemommy: Notable that the value of authentic listening in healthcare is actually the same as in the real world - it is the best bridge to understand a WHOLE person including priorities & values as opposed to a single dimension of an individual. So much nuance in conversation. #hcldr T1 |
| Jamie Roger @JamieRoger8 @jeremycoleman @Colin_Hung YES @jeremycoleman so correct! #hcldr |
 | John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan #hcldr |
| Bingle @TheBingle @NathanGrunewald T1 You are one of the good ones. #hcldr |
| Mariah Obiedzinski @MariahWrites RT @JoeBabaian: Rasu @RasuShrestha nails it! The return is there for authentic listening, but we keep sabotaging ourselves when we rush & rush those we work with. Impacts to clinicians and patients - both way - are real. #hcldr https://t.co/EWmJCa1cBi |
| Lisa Davis Budzinski @lisadbudzinski This as well✨👇 #hcldr https://t.co/WC0IUdOOQI |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO I look forward the virtual #WTFix viewing party! Don a #VR headset (or not!, via free 2D PC/Mac clients), indicate interest here! 👉 https://t.co/HnYdKkxsot #socialVR #hcldr https://t.co/J2pYUFHPJf |
| Enlightening Results 💡 @GraceCordovano T1: Physicians aren't the only ones that need to be held accountable for active listening. #Payers, #Pharma, #HIT, #meded, @FDA, are you all listening? #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @AllisonMassari @RasuShrestha @Colin_Hung @nickisnpdx @LGin412 @andrewintech @wareFLO @ahier @daniel_kraft @innonurse Great to see you Allison! I knew you'd like our topic tonight :) #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha RT @JoeBabaian: Rasu @RasuShrestha nails it! The return is there for authentic listening, but we keep sabotaging ourselves when we rush & rush those we work with. Impacts to clinicians and patients - both way - are real. #hcldr https://t.co/EWmJCa1cBi |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan Hey y'all, I'm so far behind! I don't even know what question we're on. #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA Its our hierarchical way of thinking. Doctors as "experts" and patients as totally uninformed. With so much access to tech and information, that's simply not true anymore. Plus, patients are experts in their own lives. #hcldr https://t.co/LjBlh1Xakb |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @NathanGrunewald: T1: T1: I resist the pressure to increase #patient throughput and instead require 30 or 60 minute appts...as a surgeon. The needs of the patient comes first and those needs require listening, a lot. I mean it. I require it. #hcldr |
| Patient Critical Co-op @PatientCritical A1: Active Listening is a skill not often taught in medical schools. Where the work on patient communication is being done, there's often telegraphing of tolerating it by specialists who don't always truly buy in. #hcldr Should we train Dr's for #Empathy? https://t.co/3VGXWshkDi |
| Monica Stout, She/Her/Hers @MI_turnaround @dandunlop Well said! How authentic are we when we're half paying attention, buried in our devices, and not even looking at other people? #HCLDR |
| Joe Babaian 🇺🇦 @JoeBabaian @johncloonan Hi John! Are you jumping in? :) #hcldr |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan @JoeBabaian Trying to! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @PracticalHIT: #hcldr T1 good doc experience - doc knows me, remembers me, listens, does not rush me. Bad doc experience Doctor is busy I don't want to bother them distracted by computer telling at staff condescending I don't feel safe sharing and feel rushed forget what I was going to ask. |
| Bingle @TheBingle @dandunlop Very true. Short attention spans but busy hands on Smartphones. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @coffeemommy: Notable that the value of authentic listening in healthcare is actually the same as in the real world - it is the best bridge to understand a WHOLE person including priorities & values as opposed to a single dimension of an individual. So much nuance in conversation. #hcldr T1 |
| Kate Gillmer @kate_gillmer @johncloonan Still on T1! #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @JoeBabaian: @Colin_Hung And yet the ROI of authentic listening exceeds the time saved by rushing through things. #hcldr |
| Virginia @PracticalHIT #hcldr t1 oh and doctor listens like they think I'm somebody savvy |
| Joe Babaian 🇺🇦 @JoeBabaian @johncloonan Outstanding! We have missed you! #hcldr |
| Kate Warnock @mkatewarnock RT @ALZGLA: Its our hierarchical way of thinking. Doctors as "experts" and patients as totally uninformed. With so much access to tech and information, that's simply not true anymore. Plus, patients are experts in their own lives. #hcldr https://t.co/LjBlh1Xakb |
| Erin Moriarty Wade @EMoriartyWade RT @PatientIntv: Listen sincerely, and when it is within your realm of expertise. . . facilitate and act. That you heard and acted speaks loudly. #hcldr https://t.co/h1oh5cqkJf |
| Monica Stout, She/Her/Hers @MI_turnaround RT @RasuShrestha: T1: T1: Today, physicians are being compelled to "do more with less". 🔥This is also MORE harmful to patients, 🔥and LESS satisfactory to physicians. Authentic listening is a key tool in our toolbox to counter this. #HCLDR https://t.co/B5c8kvrquP |
 | Melanie Lybarger @MelanieLybarger RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| HCLDR Moderator @hcldr Just 1 minute until T2! #hcldr |
| Sally James @jamesian @JamieRoger8 @NathanGrunewald Exactly. Listening may save $ and time in the system. Hard to prove? #hcldr |
| Sunnie Southern @SunnieSouthern RT @LGin412: T1: T1: We have two ears and one mouth. Therefore, one would suggest, and I would support, that we should be listening twice as much as we talk. #hcldr #pinksocks #ABCD https://t.co/YpDomK97l1 |
| Heidi Grabenstatter @PatientIntv @EMoriartyWade @hcldr Being open to constructive criticism is key to growth regardless of where that input is coming from. The best ideas come from unlikely sources. #hcldr |
| Heather McCullen @H_SalemOaks @JamieRoger8 @NathanGrunewald So true. There example everywhere of how "doing more with less" results in "rework". In healthcare that "rework" could mean a significant decrease in the quality of life of patients. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @kate_gillmer @johncloonan Kate, you're awesome! #hcldr |
| Jon McBride 🌴 @jamcbride T1 May also be related to T3 experiences, but my family has had to return to the doc because of a lack of listening. A concrete example of an avoidable misuse of time - could have seen another patient instead. #hcldr |
| Jennings @jenningshealth RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| Laura Appel @lauradianeappel T1 In terms of physician shortage, its hard to be listening if you are racing through required questions during time-constrained appointment. Hard to see how that feels good for any profession. #hcldr https://t.co/RkLIJYyhbu |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan @JoeBabaian I've missed y'all, too. #hcldr |
 | Physicians In Focus @PhysicianFocus RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @EMRAnswers: T1: |
| Enlightening Results 💡 @GraceCordovano @EMRAnswers Great point! It's true, the speaker can tell the other party is not interested/attentive & it changes the conversation. #hcldr |
| Kate Warnock @mkatewarnock @johncloonan Still just T1 I believe...is there a need for authentic listening, is it possibly related to the physician shortage #hcldr |
| Patient Critical Co-op @PatientCritical Nailed it! The golden rule is getting pretty tarnished. #hcldr https://t.co/IAaW93dOqa |
| Joe Babaian 🇺🇦 @JoeBabaian RT @lauradianeappel: T1 Listening is the crux of #designthinking and we need so much improvement in #healthcare design! #hcldr https://t.co/RkLIJYyhbu |
| Joe Babaian 🇺🇦 @JoeBabaian RT @stephaniecrabb: T1: T1: It’s at the core of every healthcare relationship...patient/physician, care team peers, care team/caregivers...shouldn’t we be authentically listening all the time? #hcldr https://t.co/n5qUI45jpd |
 | butterflylinds @butterflylinds RT @Colin_Hung: T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
| Colin Hung @Colin_Hung @MI_turnaround T1 That's the sad part. We don't give people the time and space to do the right thing. They so want to, but just too time pressed to do it. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @EMoriartyWade: @hcldr T1 It’s even more critical to listen when it’s something they might not want to hear (e.g this medicine is having a side effect even though it wasn’t supposed to) instead of argue that statistically it’s unlikely. #hcldr, #PtExp, #MedEd |
| HCLDR Moderator @hcldr Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
| Lisa Davis Budzinski @lisadbudzinski RT @jamcbride: T1 May also be related to T3 experiences, but my family has had to return to the doc because of a lack of listening. A concrete example of an avoidable misuse of time - could have seen another patient instead. #hcldr |
| Colin Hung @Colin_Hung RT @EMRAnswers: T1: |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO #WorkflowSighting! #hcldr https://t.co/94xC3pnSnk |
| Mariah Obiedzinski @MariahWrites RT @hcldr: Time for T2: Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
 | Danielle Siarri @innonurse RT @RasuShrestha: Hi #HCLDR family. What an awesome topic of our chat tonight. https://t.co/Gxh4T9CwxI #empathy #pinksocks https://t.co/1mXTpXlALA |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan @mkatewarnock Thanks, Kate! #hcldr |
| Colin Hung @Colin_Hung RT @hcldr: Time for T2: Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
| Larry Gioia 🔠 @LGin412 T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| Jon McBride 🌴 @jamcbride RT @GraceCordovano: T1: T1: Physicians aren't the only ones that need to be held accountable for active listening. #Payers, #Pharma, #HIT, #meded, @FDA, are you all listening? #hcldr |
| Heather McCullen @H_SalemOaks @ALZGLA Not that healthcare could ever be detached from education, but I've always felt that being significantly more educated than most of their patients creates an almost insurmountable sense of superiority. #hcldr |
| Nirav J. Modi @NiravJModi T1: Listening requires time. Creating time requires realigning incentives. Adding more docs is not the fix. #hcldr |
| Bingle @TheBingle @GraceCordovano @JoeBabaian @Colin_Hung Like that term.... #healthcare ecosystem ! Need to get back to the garden! #hcldr |
| Jamie Roger @JamieRoger8 @jamesian @NathanGrunewald maybe, but it shouldn't be. My doctor is incredible... not only does she listen to me in her office BEFORE the actual exam but she also asks for my input and what additional tests I would like completed. This prevents me from having to return for anything extra #hcldr |
| Jon McBride 🌴 @jamcbride RT @dandunlop: T1: T1: frankly, authentic listening is in short supply in all industries and all aspects of life today. It is just damned important in healthcare. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @GraceCordovano @FdA 🙌🙌🙌 This! So much this! Everyone needs to take note and lean in. #HCLDR |
| Enlightening Results 💡 @GraceCordovano @jamesian @JamieRoger8 @NathanGrunewald Hard to prove? No. But with proof many stakeholders will have their bottom-lines impacted significantly. That is the problem. #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha I wrote about the "illusion of communication" in healthcare, in this article here: “The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw https://t.co/AcjwKakA1y #HCLDR @Applied_Rad |
| Monica Stout, She/Her/Hers @MI_turnaround RT @LGin412: T2: T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| MeganJanas🔗 @megan_janas T1: Listening is key to making sure patients do not “doctor hop”... How many times has this happened to you? A relative? When all you want is someone who will listen and HELP rather than push pills, and get to the bottom of the problem, costs begin to add up in the system #hcldr |
| Lisa Davis Budzinski @lisadbudzinski This! truly happens a lot in appts 👇✨ #hcldr https://t.co/LykFzOYwPY |
| Erin Moriarty Wade @EMoriartyWade RT @EMRAnswers: T1: |
| Joe Babaian 🇺🇦 @JoeBabaian Esther @choo_ek gets it right: "Listening isn’t just for the patient, and not just about quality of care. It’s the most fulfilling part of being a physician. As time for listening erodes, so does interest in & energy for the job" Mike drop. #hcldr / T1 https://t.co/P6jDPEtWAK |
| Monica Stout, She/Her/Hers @MI_turnaround RT @hcldr: Time for T2: Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan T1: Yes, there is a need for authentic listening. Related to the physician shortage? Possibly. If there's not enough to serve, there's not listening time. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @2healthguru Exactly the sort of process change I was thinking of. Also, group patient visits, and related innovations. Shifts to accommodate our shifting world, matching need to access. #hcldr |
| Colin Hung @Colin_Hung @hcldr T2 I think patients are patients. the difference is that many more are becoming more and more informed. Which can be a problem but it's a problem I'd love to see more of! #hcldr |
| Kistein Monkhouse, MPA @KisteinM T1: Listening is crucial in healthcare! not only can providers gain valuable information from patients to deploy better diagnoses and treatment but it is also important in demonstrating empathy to #patients #hcldr https://t.co/4xO0J7oOtB |
 | kathy kastner @KathyKastner Late to the party T1 question for an answer: Does authentic listening come naturally/require 'training' of some sort #hcldr |
| Colin Hung @Colin_Hung RT @JoeBabaian: Esther @choo_ek gets it right: Esther @choo_ek gets it right: "Listening isn’t just for the patient, and not just about quality of care. It’s the most fulfilling part of being a physician. As time for listening erodes, so does interest in & energy for the job" Mike drop. #hcldr / T1 https://t.co/P6jDPEtWAK |
| Jon McBride 🌴 @jamcbride RT @lauradianeappel: T1 In terms of physician shortage, its hard to be listening if you are racing through required questions during time-constrained appointment. Hard to see how that feels good for any profession. #hcldr https://t.co/RkLIJYyhbu |
| Sunnie Southern @SunnieSouthern @GraceCordovano @FdA Great point Grace! Thank you for bringing the rest of the stakeholders into the conversation. We all need to be accountable for active listening. #hcldr |
 | Sandi Oelhaupl @sandioelhaupl RT @JoeBabaian: Grace calls this out - we need to look at basics - active listening is an essential part of your success (or failure). #hcldr https://t.co/8Gfgakr8Tw |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @GraceCordovano: T1: T1: Physicians aren't the only ones that need to be held accountable for active listening. #Payers, #Pharma, #HIT, #meded, @FDA, are you all listening? #hcldr |
| Bingle @TheBingle @kate_gillmer T1 You just nailed it on The "Why Listen" to patients.... #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @pfanderson @2healthguru Hi Patricia! #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA @Colin_Hung @MI_turnaround What would happen if doctors didn't give into the time pressure? Could we create a collective shift? #thinkingoutloud #hcldr |
| Patient Critical Co-op @PatientCritical A1: Without very clear and careful messaging and culture, 'doing more with less' too often gets boiled down to 'do less'. Quality of patient interaction is often the first to go in a profit and time crunch. #hcldr https://t.co/CYzC9QvFHZ |
| MeganJanas🔗 @megan_janas RT @JoeBabaian: Esther @choo_ek gets it right: Esther @choo_ek gets it right: "Listening isn’t just for the patient, and not just about quality of care. It’s the most fulfilling part of being a physician. As time for listening erodes, so does interest in & energy for the job" Mike drop. #hcldr / T1 https://t.co/P6jDPEtWAK |
| Dan Dunlop @dandunlop RT @kate_gillmer: T1 I think active listening is especially important in primary care. What good is it to recommend healthy eating to a patient who lives in a food desert? Or prescribe medications that a patient can’t afford? #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @JamieRoger8: @jamesian @NathanGrunewald maybe, but it shouldn't be. My doctor is incredible... not only does she listen to me in her office BEFORE the actual exam but she also asks for my input and what additional tests I would like completed. This prevents me from having to return for anything extra #hcldr |
| Colin Hung @Colin_Hung RT @LGin412: T2: T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @EMRAnswers: |
 | Lisa Morrise @LisaMorrise RT @GraceCordovano: @lisadbudzinski That human connection is important to doctors & nurses too. That's why they got into medicine. Active listening brings joy to medicine. #hcldr |
| Lisa Davis Budzinski @lisadbudzinski RT @LGin412: T2: T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @LGin412: T2: T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan @KathyKastner While there are natural listeners, it's a skill that can be taught like any other. #hcldr |
| Amanda G @LAlupusLady Some basic communication (Listening 101 and active Listening 2.0) and empathy skills should be taught in Med School. #hcldr https://t.co/bjgEG6Q31a |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @hcldr: Time for T2: Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
| Heather McCullen @H_SalemOaks @PatientCritical Or, do more but we're only going to count your quantity not look at the quality. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @Colin_Hung Exactly. So what can we as non-clinicians do to create an environment where all the payers and players can have higher quality interactions and better care? #HCLDR |
| Bingle @TheBingle @KisteinM T1 That's a mouthful of Correct! #hcldr |
| Nirav J. Modi @NiravJModi T2: Patients are people qnd individuals. That is the only definition we need. Let's find a waay to get individuals the care they need. #hcldr |
| Colin Hung @Colin_Hung @KathyKastner Hello Kathy. A wizard is never late! #hcldr |
| Colin Hung @Colin_Hung RT @TextraHealth: T1: T1: Listening is key to making sure patients do not “doctor hop”... How many times has this happened to you? A relative? When all you want is someone who will listen and HELP rather than push pills, and get to the bottom of the problem, costs begin to add up in the system #hcldr |
| kathy kastner @KathyKastner TY and well said @johncloonan #hcldr https://t.co/oB1CUNnHpu |
| Susan Woolner, CPXP @susanwoolner This is so accurate. We hear from so many people in our dementia caregiver group as well. #hcldr https://t.co/h3ctiMnhA9 |
| Joe Babaian 🇺🇦 @JoeBabaian @KathyKastner Kathy! No worries! Just so happy to see you here with us :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @susanwoolner: This is so accurate. We hear from so many people in our dementia caregiver group as well. #hcldr https://t.co/h3ctiMnhA9 |
| Lisa Davis Budzinski @lisadbudzinski @GraceCordovano @JoeBabaian @Colin_Hung Nicely stated Grace ✨ #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @PatientIntv: @EMoriartyWade @hcldr Being open to constructive criticism is key to growth regardless of where that input is coming from. The best ideas come from unlikely sources. #hcldr |
| Bingle @TheBingle @KisteinM T1 Like to add .... Truly Listening by Drs./HCP's = RESPECT! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @GraceCordovano: @JoeBabaian @Colin_Hung Poorly prioritized & aligned financial incentives & bottom lines have poisoned the entire #healthcare ecosystem. #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald T2: We continue to engage technology as the answer to all barriers in healthcare. I believe it is part of the solution, but not the holy grail of all things healthcare related. Accurate data still needs to be input to allow #AI #VR, etc. #hcldr |
| Meghan Lugo @Meg_Lugo RT @kate_gillmer: T1 In healthcare, we are literally talking about life and death, and the factors that influence where we are on that spectrum. I can’t think of a situation more in need of active listening. #hcldr |
| Nirav J. Modi @NiravJModi T2: Patients are people and individuals. That is the only definition we need. Let's find a way to get individuals the care they need. #hcldr |
| Patient Critical Co-op @PatientCritical #hcldr |
| Enlightening Results 💡 @GraceCordovano @TextraHealth T1: There is also the faux listening & discrediting what's being told. For example, many patients tell their stories & are told "it's in their head", they are stressed, should exercise/sleep more. Happens to pediatric patients too. Very damaging. #hcldr |
| kathy kastner @KathyKastner Hello, Wizardly Wonder @Colin_Hung #hcldr https://t.co/kfAlBEHPvp |
| Joe Babaian 🇺🇦 @JoeBabaian @Justinrt4444 No worries Justin! Welcome! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @NathanGrunewald: T2: T2: We continue to engage technology as the answer to all barriers in healthcare. I believe it is part of the solution, but not the holy grail of all things healthcare related. Accurate data still needs to be input to allow #AI #VR, etc. #hcldr |
| Laura Appel @lauradianeappel T2 I've had the chance to see Dr. Verghese speak about this more than once. He makes a powerful case for human touch and interaction as part of the physician-patient encounter. IPatient may be necessary, but it is not a sufficient condition for true #healthcare. #hcldr https://t.co/WOxNwXhUCn |
| Joe Babaian 🇺🇦 @JoeBabaian RT @lauradianeappel: T2 I've had the chance to see Dr. Verghese speak about this more than once. He makes a powerful case for human touch and interaction as part of the physician-patient encounter. IPatient may be necessary, but it is not a sufficient condition for true #healthcare. #hcldr https://t.co/WOxNwXhUCn |
| Enlightening Results 💡 @GraceCordovano RT @RasuShrestha: I wrote about the "illusion of communication" in healthcare, in this article here: “The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw https://t.co/AcjwKakA1y #HCLDR @Applied_Rad |
| Jon McBride 🌴 @jamcbride T2 Absolutely. Businesses need to make money and the way to do that is: patient volume and capturing the right data on them to get paid. It is a tightly constrained box we've collectively created. #hcldr https://t.co/OLvGm2NiRJ |
| Joe Babaian 🇺🇦 @JoeBabaian @lauradianeappel Laura, I am glad! He's amazing and this is a powerfully important subject. #hcldr |
| Erin Moriarty Wade @EMoriartyWade @hcldr T2 I agree with his characterization, but I have been fortunate to not experience this...perhaps pediatric specialists are more focused on their patients or perhaps it’s the nature of my daughter’s condition. #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Stacey Tinianov (she/her) MPH, BCPA @coffeemommy Time to take kiddo #2 to swim practice... enjoy the engaging #hcldr conversation and authentic virtual listening (yes, I do believe that is a thing). While ridiculous, listening may just be the newest innovation in healthcare. Kind of depressing but let's make the most of it! |
| Joe Babaian 🇺🇦 @JoeBabaian RT @hcldr: Time for T2: Time for T2: Do you agree with Dr. Verghese’s characterization of the healthcare treating “iPatients” vs. “real” patients? #hcldr https://t.co/5n0ZPLlJz0 |
| PF Anderson @pfanderson@disabled.social @pfanderson @hcldr On the origins of the iPatient concept: Culture Shock — Patient as Icon, Icon as Patient https://t.co/CrKcaD2kn3 | https://t.co/4uz8TIMjnB Treat the Patient, Not the CT Scan https://t.co/ldrblu2krJ Don't let 'iPatient' detract from hands-on medicine https://t.co/EyhebWpq5Y #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @jamcbride: T2 Absolutely. Businesses need to make money and the way to do that is: T2 Absolutely. Businesses need to make money and the way to do that is: patient volume and capturing the right data on them to get paid. It is a tightly constrained box we've collectively created. #hcldr https://t.co/OLvGm2NiRJ |
| Joe Babaian 🇺🇦 @JoeBabaian RT @EMoriartyWade: @hcldr T2 I agree with his characterization, but I have been fortunate to not experience this...perhaps pediatric specialists are more focused on their patients or perhaps it’s the nature of my daughter’s condition. #hcldr |
| Jon McBride 🌴 @jamcbride RT @NiravJModi: T1: T1: Listening requires time. Creating time requires realigning incentives. Adding more docs is not the fix. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @hcldr And Dr. Verghese's TED talk on this https://t.co/4MjfhjaFiV #hcldr |
| Colin Hung @Colin_Hung @coffeemommy Have a great night Stacey! #hcldr |
| Lisa Davis Budzinski @lisadbudzinski #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Patient Critical Co-op @PatientCritical A1: I'm not sure the term 'iPatient' is a good shorthand for what Verghese is getting at here: I agree with his message, which is 'Doctors, listen to your patients' don't get lost in the tech & boil a patient down to a placeholder, an 'ipatient'. #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA RT @H_SalemOaks: @ALZGLA Not that healthcare could ever be detached from education, but I've always felt that being significantly more educated than most of their patients creates an almost insurmountable sense of superiority. #hcldr |
| MeganJanas🔗 @megan_janas @GraceCordovano No wonder so many patients/caregivers have PTSD- many times you go looking for help and when you receive none, knowing something is wrong- that damage is deep. #hcldr |
| Patient Critical Co-op @PatientCritical #hcldr |
| Enlightening Results 💡 @GraceCordovano @RasuShrestha @Applied_Rad This was a great piece. Too many boxes being checked, clicks being made which are mistaken for #PtEng & dr-pt encounter. #hcldr |
| Benjamin Isgur @bisgur T2: technology for those that want it as the interface but it is not for everyone. The health system needs to approach and interact with people as individuals #hcldr |
| Lisa Davis Budzinski @lisadbudzinski T2 I like his saying “ paid to do to people, rather than for people” #hcldr “For people” would include better listening skills by all parties involved; doctor, patient, caregiver, advocates etc. #hcldr |
| Jon McBride 🌴 @jamcbride RT @RasuShrestha: I wrote about the "illusion of communication" in healthcare, in this article here: “The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw https://t.co/AcjwKakA1y #HCLDR @Applied_Rad |
| Meghan Lugo @Meg_Lugo RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Joe Babaian 🇺🇦 @JoeBabaian And this is the core of true #empathy and intelligence that must lead all we do in healthcare. #hcldr https://t.co/VUBwgJLynG |
| Monica Stout, She/Her/Hers @MI_turnaround RT @lauradianeappel: T2 I've had the chance to see Dr. Verghese speak about this more than once. He makes a powerful case for human touch and interaction as part of the physician-patient encounter. IPatient may be necessary, but it is not a sufficient condition for true #healthcare. #hcldr https://t.co/WOxNwXhUCn |
| Colin Hung @Colin_Hung @jamcbride T2 Think we are changing that a little bit with the value-based incentives? I'm hoping so.Volume was 60s thinking. We need an update #hcldr |
| Dan Dunlop @dandunlop RT @clayforsberg: |
| Kate Warnock @mkatewarnock T1 I can appreciate how much harder it is to understand when a Dx is particularly traumatic. We need room for follow-ups convos to truly impart all that needs to be known. #hcldr https://t.co/vEMzlto82Q |
| Jamie Roger @JamieRoger8 @bisgur Agreed, and therefor all treatment should be specific to the individual involved. #hcldr |
| Colin Hung @Colin_Hung RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Kistein Monkhouse, MPA @KisteinM RT @TheBingle: @KisteinM T1 That's a mouthful of Correct! #hcldr |
| Nirav J. Modi @NiravJModi RT @GraceCordovano: @RasuShrestha @Applied_Rad This was a great piece. Too many boxes being checked, clicks being made which are mistaken for #PtEng & dr-pt encounter. #hcldr |
| Nirav J. Modi @NiravJModi RT @RasuShrestha: I wrote about the "illusion of communication" in healthcare, in this article here: “The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw https://t.co/AcjwKakA1y #HCLDR @Applied_Rad |
| Bingle @TheBingle @johncloonan @KathyKastner Not Really IMHO. Some can learn. However, some are beyond learning. Just a couple months ago I tried to bring up legitimate concerns which was ignored by older Dr. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 That reminds me of "they should see with their eyes, and hear with their ears, and should understand with their heart, ... and I should heal them" https://t.co/3rwYQqfpcE #hcldr |
| MeganJanas🔗 @megan_janas RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Rasu Shrestha MD MBA @RasuShrestha RT @pfanderson: @hcldr On the origins of the iPatient concept: @hcldr On the origins of the iPatient concept: Culture Shock — Patient as Icon, Icon as Patient https://t.co/CrKcaD2kn3 | https://t.co/4uz8TIMjnB Treat the Patient, Not the CT Scan https://t.co/ldrblu2krJ Don't let 'iPatient' detract from hands-on medicine https://t.co/EyhebWpq5Y #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @coffeemommy Thanks Stacey! I rushed home from our swim practices to get here, so I feel your pain :) :) #hcldr |
| Amanda G @LAlupusLady A2 Patients are people first, every Doctor was a person long before the got the MD / treat me right. How would you like to be treated? #hcldr https://t.co/YIQT1YfC7T |
| Patient Critical Co-op @PatientCritical A2: I also think Verghese is right about Dr training moving away from considering the patient as focus. He speaks eloquently about taking in the sight, sound and unspoken pauses which require knowing your patient to translate. #hcldr |
 | Comport Consulting @ComportConsult RT @Colin_Hung: T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @PatientCritical: A1: I'm not sure the term 'iPatient' is a good shorthand for what Verghese is getting at here: A1: I'm not sure the term 'iPatient' is a good shorthand for what Verghese is getting at here: I agree with his message, which is 'Doctors, listen to your patients' don't get lost in the tech & boil a patient down to a placeholder, an 'ipatient'. #hcldr |
| Colin Hung @Colin_Hung RT @mkatewarnock: T1 I can appreciate how much harder it is to understand when a Dx is particularly traumatic. We need room for follow-ups convos to truly impart all that needs to be known. #hcldr https://t.co/vEMzlto82Q |
| Joe Babaian 🇺🇦 @JoeBabaian RT @PatientCritical: A2: A2: I also think Verghese is right about Dr training moving away from considering the patient as focus. He speaks eloquently about taking in the sight, sound and unspoken pauses which require knowing your patient to translate. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @TextraHealth: @GraceCordovano No wonder so many patients/caregivers have PTSD- many times you go looking for help and when you receive none, knowing something is wrong- that damage is deep. #hcldr |
| Kate Gillmer @kate_gillmer Authentic listening requires generosity. Rather than focusing on MY response, I'm going to focus on what YOU need me to hear. It's a skill that requires practice. #hcldr https://t.co/8WnADDBTYx |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mkatewarnock: T1 I can appreciate how much harder it is to understand when a Dx is particularly traumatic. We need room for follow-ups convos to truly impart all that needs to be known. #hcldr https://t.co/vEMzlto82Q |
| Colin Hung @Colin_Hung RT @LAlupusLady: A2 Patients are people first, every Doctor was a person long before the got the MD / treat me right. How would you like to be treated? #hcldr https://t.co/YIQT1YfC7T |
| Nirav J. Modi @NiravJModi RT @LAlupusLady: A2 Patients are people first, every Doctor was a person long before the got the MD / treat me right. How would you like to be treated? #hcldr https://t.co/YIQT1YfC7T |
| Sally James @jamesian T2 - Listening to hear the social values, fears, and emotions behind the patient question? This goes beyond active listening, and is truly and art. #hcldr https://t.co/1gzhU59dbd |
| Alzheimer's Los Angeles @AlzheimersLA RT @susanwoolner: This is so accurate. We hear from so many people in our dementia caregiver group as well. #hcldr https://t.co/h3ctiMnhA9 |
| Meghan Lugo @Meg_Lugo RT @Colin_Hung: @jamcbride T2 Think we are changing that a little bit with the value-based incentives? I'm hoping so.Volume was 60s thinking. We need an update #hcldr |
| Laura Appel @lauradianeappel @JoeBabaian Encourage everyone on this chat, if you have the chance to be in the room with Dr. Abraham Verghese do not miss it. Whatever you were doing, cancel it and go see him. #hcldr |
| Enlightening Results 💡 @GraceCordovano @jamcbride SO incredibly true John. Many drs are restricted in the manner in which they practice medicine due to payers jurisdictions & denials. Who went to medical school here? #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @TextraHealth So many times! When you find a provider who really listens to you and tries to help, you remember. It creates loyalty and trust. #HCLDR |
| Patient Critical Co-op @PatientCritical A1: Changing from what is, essentially, a bulk service model to a results-based compensation model would be a fine way to encourage listening to all possible symptoms and patient experience. #hcldr https://t.co/bE1A5u187g |
| Sunnie Southern @SunnieSouthern @pfanderson @hcldr Thanks for sharing this. I needed carification of what an "iPatient" is. I agree that we should treat people as individuals whether they are in the midst of a care episode or not. #hcldr |
| Erin Moriarty Wade @EMoriartyWade Exactly @GraceCordovano! One of our doctors insisted this medicine should not cause vomiting and accused her of “making it up.” Ironically they offer you Zofran with it though. #hcldr https://t.co/JiRPVepFc1 |
| Nirav J. Modi @NiravJModi @LAlupusLady Well stated. No need to label further. Let's strive to keep it human. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @lauradianeappel: @JoeBabaian Encourage everyone on this chat, if you have the chance to be in the room with Dr. Abraham Verghese do not miss it. Whatever you were doing, cancel it and go see him. #hcldr |
 | Lorri Thanos @LorriThanos An inspirational truth about vulnerability being strength and allowing yourself to be real and human. That’s leadership! #hcldr,#TelehealthForward, #Pinksocks,#bossbabe https://t.co/rm52QZsi4i |
| MeganJanas🔗 @megan_janas @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 I have heard too, doctors get really good at pattern recognition, that’s great for when patients fit the pattern. But it’s the anomalies that Docs really need to double down on their listening skills. #hcldr |
| Meghan Lugo @Meg_Lugo RT @kate_gillmer: Authentic listening requires generosity. Rather than focusing on MY response, I'm going to focus on what YOU need me to hear. It's a skill that requires practice. #hcldr https://t.co/8WnADDBTYx |
| Nirav J. Modi @NiravJModi RT @SunnieSouthern: @pfanderson @hcldr Thanks for sharing this. I needed carification of what an "iPatient" is. I agree that we should treat people as individuals whether they are in the midst of a care episode or not. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @TextraHealth @GraceCordovano You go into each visit on the defensive, assuming the care provider won't care, won't listen, will judge you, and you have to prove yourself. From POV of many patients, healthcare is a war, the dr is on other side, and pts are outgunned. #hcldr |
| Dan Dunlop @dandunlop @clayforsberg @JoeBabaian I hear you. But even with EHRs, physicians can still listen and engage. We can’t let technology take the humanity out of healthcare. #hcldr #pinksocks |
| Amanda G @LAlupusLady RT @NiravJModi: @LAlupusLady Well stated. No need to label further. Let's strive to keep it human. #hcldr |
| Nirav J. Modi @NiravJModi RT @lauradianeappel: @JoeBabaian Encourage everyone on this chat, if you have the chance to be in the room with Dr. Abraham Verghese do not miss it. Whatever you were doing, cancel it and go see him. #hcldr |
| Colin Hung @Colin_Hung @bisgur T2 Tech is not necessarily the answer for everything. Treating patients as individuals is key #hcldr |
| Dan Dunlop @dandunlop RT @Colin_Hung: @hcldr T2 I think patients are patients. the difference is that many more are becoming more and more informed. Which can be a problem but it's a problem I'd love to see more of! #hcldr |
| kathy kastner @KathyKastner 👏 Couldn't agree more @kate_gillmer love how you put it; requires generosity and practice #hcldr https://t.co/JejV4Ror0S |
| Erin Moriarty Wade @EMoriartyWade RT @coffeemommy: Time to take kiddo #2 to swim practice... enjoy the engaging #hcldr conversation and authentic virtual listening (yes, I do believe that is a thing). While ridiculous, listening may just be the newest innovation in healthcare. Kind of depressing but let's make the most of it! |
| Joe Babaian 🇺🇦 @JoeBabaian @LorriThanos Hi Lorri! You're doing it right! Happy dance and welcome to our newest #Texas guest! :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @LorriThanos: An inspirational truth about vulnerability being strength and allowing yourself to be real and human. That’s leadership! #hcldr,#TelehealthForward, #Pinksocks,#bossbabe https://t.co/rm52QZsi4i |
| Larry Gioia 🔠 @LGin412 @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru Hey @RasuShrestha I see you brother ... we are SO in the same wavelength. We tweeted at the same time. ✨🔠 #hcldr #ABCD #pinksocks https://t.co/0iu9mASQho |
| Bingle @TheBingle @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 One reason some do not listen..... They can believe the patient has no knowledge to bring to their arrogant table. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @kate_gillmer And hopefully like a muscle it can grow stronger with repeated use. #HCLDR |
| Dan Dunlop @dandunlop RT @dandunlop: @clayforsberg @JoeBabaian I hear you. But even with EHRs, physicians can still listen and engage. We can’t let technology take the humanity out of healthcare. #hcldr #pinksocks |
| Amanda G @LAlupusLady RT @Colin_Hung: @bisgur T2 Tech is not necessarily the answer for everything. Treating patients as individuals is key #hcldr |
| kathy kastner @KathyKastner RT @Colin_Hung: @bisgur T2 Tech is not necessarily the answer for everything. Treating patients as individuals is key #hcldr |
| Colin Hung @Colin_Hung RT @TheBingle: @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 One reason some do not listen..... They can believe the patient has no knowledge to bring to their arrogant table. #hcldr |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO Irony is that the very best physicians, w/the most loyal patients, are often the same physicians who can (bother to) bend tech 2 their will, making it equally serve their patients & their collective interest. Unfortunately other forces often intercede & make this difficult #hcldr https://t.co/xND1aP9Ptc |
| Kistein Monkhouse, MPA @KisteinM 😃Just finished talking to @helpeachout about this exact topic #hcldr https://t.co/5XBQSWFR1m |
| MeganJanas🔗 @megan_janas RT @pfanderson: @hcldr And Dr. Verghese's TED talk on this https://t.co/4MjfhjaFiV #hcldr |
| Bingle @TheBingle RT @Colin_Hung: @bisgur T2 Tech is not necessarily the answer for everything. Treating patients as individuals is key #hcldr |
| Colin Hung @Colin_Hung RT @SunnieSouthern: @pfanderson @hcldr Thanks for sharing this. I needed carification of what an "iPatient" is. I agree that we should treat people as individuals whether they are in the midst of a care episode or not. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @LorriThanos We are on Topic 2 just about to begin Topic 3 for the night. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @LGin412: @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru Hey @RasuShrestha I see you brother ... we are SO in the same wavelength. We tweeted at the same time. ✨🔠 #hcldr #ABCD #pinksocks https://t.co/0iu9mASQho |
| MeganJanas🔗 @megan_janas RT @PatientCritical: A1: I'm not sure the term 'iPatient' is a good shorthand for what Verghese is getting at here: A1: I'm not sure the term 'iPatient' is a good shorthand for what Verghese is getting at here: I agree with his message, which is 'Doctors, listen to your patients' don't get lost in the tech & boil a patient down to a placeholder, an 'ipatient'. #hcldr |
| Enlightening Results 💡 @GraceCordovano @EMoriartyWade So very sorry to hear that. It's very sad. #hcldr |
 | Jandis Price @jandis_price RT @RasuShrestha: T1: T1: Today, physicians are being compelled to "do more with less". 🔥This is also MORE harmful to patients, 🔥and LESS satisfactory to physicians. Authentic listening is a key tool in our toolbox to counter this. #HCLDR https://t.co/B5c8kvrquP |
| Joe Babaian 🇺🇦 @JoeBabaian RT @LGin412: T2: T2: If we’re really going to live up to the ‘volume to value’ we have to start listening with our hearts 👂🏼❤️ PS - The patient will see you now. #hcldr #pinksocks #ABCD https://t.co/vb0m2FmwBq |
| PF Anderson @pfanderson@disabled.social @pfanderson @TextraHealth @GraceCordovano "Trauma experienced as a result of medical procedures, illnesses, and hospital stays can have lasting effects. Those who experience medical trauma can develop clinically significant reactions such as PTSD" https://t.co/YdOUAJAVeW #hcldr |
| Jandis Price @jandis_price RT @dandunlop: T1: T1: Healthcare has always had a narcissistic bent where the thoughts and opinions of patients and family members were simply a hassle or inconvenience. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @lisadbudzinski: T2 I like his saying “ paid to do to people, rather than for people” #hcldr “For people” would include better listening skills by all parties involved; doctor, patient, caregiver, advocates etc. #hcldr |
| HCLDR Moderator @hcldr Just 1 minute until T3! #hcldr |
| Jandis Price @jandis_price RT @JoeBabaian: Grace calls this out - we need to look at basics - active listening is an essential part of your success (or failure). #hcldr https://t.co/8Gfgakr8Tw |
| Joe Babaian 🇺🇦 @JoeBabaian RT @hcldr: Just 1 minute until T3! #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha T2: Physicians today have been conditioned to practice medicine by virture of ICD9/ ICD10, and CPT codes. The inordinate level of focus on billing & documentation is, well, unhealthy. #HCLDR https://t.co/mxyLfyiYDf |
| Patient Critical Co-op @PatientCritical A2: To bang a drum I freguently bring out at #hcldr, this discussion is about two things: improving profit margins and staffing issues (as well as intangibles like PR, prestige and wooing donors)...and it's also about moving from tickbox med to #patientcentric, #codesign #hcldr |
| Jandis Price @jandis_price RT @GraceCordovano: T1: T1: Physicians aren't the only ones that need to be held accountable for active listening. #Payers, #Pharma, #HIT, #meded, @FDA, are you all listening? #hcldr |
| Kistein Monkhouse, MPA @KisteinM My exact thoughts 🤷♀️ #hcldr https://t.co/6M3yMBRg7w |
| Colin Hung @Colin_Hung RT @RasuShrestha: T2: T2: Physicians today have been conditioned to practice medicine by virture of ICD9/ ICD10, and CPT codes. The inordinate level of focus on billing & documentation is, well, unhealthy. #HCLDR https://t.co/mxyLfyiYDf |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: T2: T2: Physicians today have been conditioned to practice medicine by virture of ICD9/ ICD10, and CPT codes. The inordinate level of focus on billing & documentation is, well, unhealthy. #HCLDR https://t.co/mxyLfyiYDf |
| Amanda G @LAlupusLady Thinking of 80s music with “Treat Me Right” and “People Are People” playing during #hcldr chat on Active Listening |
| Jandis Price @jandis_price RT @LGin412: T1: T1: We have two ears and one mouth. Therefore, one would suggest, and I would support, that we should be listening twice as much as we talk. #hcldr #pinksocks #ABCD https://t.co/YpDomK97l1 |
| Kate Gillmer @kate_gillmer RT @lisadbudzinski: T2 I like his saying “ paid to do to people, rather than for people” #hcldr “For people” would include better listening skills by all parties involved; doctor, patient, caregiver, advocates etc. #hcldr |
| HCLDR Moderator @hcldr Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Jandis Price @jandis_price RT @JoeBabaian: Rasu @RasuShrestha nails it! The return is there for authentic listening, but we keep sabotaging ourselves when we rush & rush those we work with. Impacts to clinicians and patients - both way - are real. #hcldr https://t.co/EWmJCa1cBi |
| Joe Babaian 🇺🇦 @JoeBabaian RT @KisteinM: My exact thoughts 🤷♀️ #hcldr https://t.co/6M3yMBRg7w |
| PF Anderson @pfanderson@disabled.social @pfanderson @2healthguru What we really need is flexibility. #hcldr |
| Jon McBride 🌴 @jamcbride @Colin_Hung Yes, though it seems to be moving very slowly because of the Rube Goldberg designed Gordian knot we call the fee-for-service system. AKA get paid for doing stuff, not solving stuff or listening. Change will come, but so many moving parts. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
 | Michael Joseph, PMP @HealthData4All RT @LGin412: @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru Hey @RasuShrestha I see you brother ... we are SO in the same wavelength. We tweeted at the same time. ✨🔠 #hcldr #ABCD #pinksocks https://t.co/0iu9mASQho |
| Bingle @TheBingle Many times that is the way it can be. Very true. #hcldr https://t.co/4tLOJCTMT6 |
| Dan Dunlop @dandunlop Tweeting with @Colin_Hung and @Meg_Lugo from #hmps18. #hcldr https://t.co/nRV5XseOGl |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @RasuShrestha So many of us spend our time documenting>>>listening. #hcldr |
| Colin Hung @Colin_Hung RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Jandis Price @jandis_price RT @EMRAnswers: T1: |
| Michael Joseph, PMP @HealthData4All RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Amanda G @LAlupusLady RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| MeganJanas🔗 @megan_janas @MI_turnaround And that’s all you really want! And that trust is almost “grouped”. When one medical professional breaks it, it can extend to others. Building trust after it is broken, is so hard. Can I trust you? Becomes critical. #hcldr |
| Jon McBride 🌴 @jamcbride RT @wareFLO: Irony is that the very best physicians, w/the most loyal patients, are often the same physicians who can (bother to) bend tech 2 their will, making it equally serve their patients & their collective interest. Unfortunately other forces often intercede & make this difficult #hcldr https://t.co/xND1aP9Ptc |
| Jandis Price @jandis_price RT @RasuShrestha: I wrote about the "illusion of communication" in healthcare, in this article here: “The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw https://t.co/AcjwKakA1y #HCLDR @Applied_Rad |
| Rasu Shrestha MD MBA @RasuShrestha @KisteinM Empathy is the key to better care, and the way to get there is through effective communication and efficient collaboration that is woven into the fabric of our care delivery workflows. https://t.co/AcjwKakA1y #HCLDR |
| PF Anderson @pfanderson@disabled.social @pfanderson @2healthguru I'm just the one here. :) #hcldr |
| kathy kastner @KathyKastner ooo interesting RT @onegrenouille: @quickmuse @choo_ek Is there negative listening because I think that happened too? #hcldr |
| Kate Warnock @mkatewarnock RT @RasuShrestha: T2: T2: Physicians today have been conditioned to practice medicine by virture of ICD9/ ICD10, and CPT codes. The inordinate level of focus on billing & documentation is, well, unhealthy. #HCLDR https://t.co/mxyLfyiYDf |
| Alzheimer's Los Angeles @AlzheimersLA Reading all these tweets about arrogant doctors and #thinkingoutloud about what we can do to prevent that? How do we teach self-reflection and ego-checking? #hcldr https://t.co/CnVCgyv9sI |
| Jon McBride 🌴 @jamcbride RT @JoeBabaian: Esther @choo_ek gets it right: Esther @choo_ek gets it right: "Listening isn’t just for the patient, and not just about quality of care. It’s the most fulfilling part of being a physician. As time for listening erodes, so does interest in & energy for the job" Mike drop. #hcldr / T1 https://t.co/P6jDPEtWAK |
| Enlightening Results 💡 @GraceCordovano T2: It's incredible that after all of the schooling, studying, residency, & hours, upon hours, upon years of dedication that drs spend, they are not paid to share their wisdom with patients. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: @KisteinM Empathy is the key to better care, and the way to get there is through effective communication and efficient collaboration that is woven into the fabric of our care delivery workflows. https://t.co/AcjwKakA1y #HCLDR |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Jon McBride 🌴 @jamcbride RT @KisteinM: T1: T1: Listening is crucial in healthcare! not only can providers gain valuable information from patients to deploy better diagnoses and treatment but it is also important in demonstrating empathy to #patients #hcldr https://t.co/4xO0J7oOtB |
| Patient Critical Co-op @PatientCritical A2: healthcare providers so often are challenged to listen to concerns of patients because for a multiltude of reasons they simply do not. Studies show Dr burnout is a direct result of feeling like a commodity, and feeling they have to treat patients the same way. #hcldr |
| Colin Hung @Colin_Hung T3 When my dad was in hospital there were times when we were not being informed of his treatment. Dealt with it by being nice and simply asking to be informed. Worked! Hope that would work most of the time #hcldr |
| Heather McCullen @H_SalemOaks I had a lot of bad communication experiences with my doctor in middle school-high school .... I "overcame" it by not going to a doctor for a decade. #hcldr (don't be like me) |
| Erin Moriarty Wade @EMoriartyWade @dandunlop @clayforsberg @JoeBabaian Very true!!! We have an incredibly talented and wonderfully kind specialist @HackensackUMC who does this EVERY single time for my daughter! She always listens and truly cares...and still types away in the #EHR. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @dandunlop @Colin_Hung @Meg_Lugo Dan, stay on top of Colin! :) Hugs all around and even some #pinksocks to make things right :) #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @dandunlop: Tweeting with @Colin_Hung and @Meg_Lugo from #hmps18. #hcldr https://t.co/nRV5XseOGl |
 | Eve Bloomgarden MD 🟦 🎗️ @evebmd @choo_ek @hcldr T1 absolutely this. I can’t do my job if i’m not listening but my appointment slots are getting shorter and shorter as decided by someone I’ve never met. I love my job but this is huge stressor for me. #hcldr |
| Mariah Obiedzinski @MariahWrites RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Dan Dunlop @dandunlop T3: I’ve had an appointment with my primary care doc where she spent most of the time sitting with her back to me as she entered data in the EMR. She was not present! #hcldr |
| Stephanie Crabb @stephaniecrabb T2: I’m still the same patient. The EHR has not made me an iPatient. I have encountered physicians who still interact “old school” - they conduct the visit and document after. Others chart throughout the visit. I’m really okay with either as long as I feel heard. #hcldr https://t.co/Rb0hvLU4iz |
| Amanda G @LAlupusLady A3 if a doctor doesn’t look 👀 at me how can they “treat” me and to me active listening includes looking at me. I have changed MDs, treat me right or I will find someone who will/ no an option for many though. #hcldr |
| Laura Appel @lauradianeappel T3 Lucky enough to have limited experience with poor communication. Used persistence to resolve issues. #shepersisted #hcldr https://t.co/jGdZsPEoGW |
| Bingle @TheBingle And that is exactly why we need This Conversation. How many times Drs. get Dx's wrong. And how many find later (sometimes years later) the right Dx ...perhaps very rare? #hcldr https://t.co/ZWo9RkpDkO |
 | Matthew Katz, MD 🟦 @subatomicdoc RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Monica Stout, She/Her/Hers @MI_turnaround RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Kate Gillmer @kate_gillmer @Colin_Hung @bisgur Treating patients as people should be a foundation to everything else we do in #healthcare. #hcldr |
| Bingle @TheBingle RT @LorriThanos: An inspirational truth about vulnerability being strength and allowing yourself to be real and human. That’s leadership! #hcldr,#TelehealthForward, #Pinksocks,#bossbabe https://t.co/rm52QZsi4i |
| Dan Dunlop @dandunlop RT @JoeBabaian: @dandunlop @Colin_Hung @Meg_Lugo Dan, stay on top of Colin! :) Hugs all around and even some #pinksocks to make things right :) #hcldr |
| Colin Hung @Colin_Hung @TeamMDrs @RasuShrestha @JoeBabaian @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 So right Rahul! Too often we are listening only for the opportunity to speak! #hcldr Lovely to see you Rahul. How have you been! |
| Amanda G @LAlupusLady RT @Colin_Hung: T3 When my dad was in hospital there were times when we were not being informed of his treatment. Dealt with it by being nice and simply asking to be informed. Worked! Hope that would work most of the time #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @Colin_Hung And when that doesn't work, which it doesn't always, be persistent, don't give up, stay the course until the information flows! #hcldr |
| Mariah Obiedzinski @MariahWrites T3: Patients have to be their own best advocates. Don't be afraid to speak up and speak out. #HCLDR |
| Kistein Monkhouse, MPA @KisteinM T3: Witnessed care providers faced with language barriers and not being able to articulate their plan of treatment to patients #hcldr https://t.co/JeOdv3qmsz |
| Jon McBride 🌴 @jamcbride @KathyKastner For me? It was training and learning. Some people may be naturals, but it'd be nice to have some pointers at a younger age, IMHO. Great question. #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha RT @TextraHealth: @RasuShrestha @JoeBabaian @Colin_Hung @AllisonMassari @EMRAnswers @jameyedwards @HealthData4All @2healthguru @LGin412 I have heard too, doctors get really good at pattern recognition, that’s great for when patients fit the pattern. But it’s the anomalies that Docs really need to double down on their listening skills. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @KisteinM: T3: T3: Witnessed care providers faced with language barriers and not being able to articulate their plan of treatment to patients #hcldr https://t.co/JeOdv3qmsz |
| Joe Babaian 🇺🇦 @JoeBabaian RT @EMRAnswers: T3: |
| PF Anderson @pfanderson@disabled.social @pfanderson @hcldr T3/ Worst time was when I was desperately ill w/ what turned out to be CO poisoning. PA referred me to psych. I went to a diff dr. Ask for DiffDx for CFS. He went down the hall to the PA. Said no. Referred me to psych. 1/2 #hcldr |
| Sunnie Southern @SunnieSouthern RT @TheBingle: And that is exactly why we need This Conversation. How many times Drs. get Dx's wrong. And how many find later (sometimes years later) the right Dx ...perhaps very rare? #hcldr https://t.co/ZWo9RkpDkO |
| Bingle @TheBingle RT @LAlupusLady: A3 if a doctor doesn’t look 👀 at me how can they “treat” me and to me active listening includes looking at me. I have changed MDs, treat me right or I will find someone who will/ no an option for many though. #hcldr |
| Amanda G @LAlupusLady RT @KisteinM: T3: T3: Witnessed care providers faced with language barriers and not being able to articulate their plan of treatment to patients #hcldr https://t.co/JeOdv3qmsz |
| Rasu Shrestha MD MBA @RasuShrestha @2healthguru @pfanderson is simply BRILLIANT!!!! #HCLDR |
| Health Equity and Community Engagement Research @mayoclinic_cenr T2 #hcldr Making Decisions With, Not for, Patients https://t.co/mOnR0ER4BA via @YouTube |
| Erin Moriarty Wade @EMoriartyWade #T3 A (female) pediatric specialist who knew my daughter was scared, in pain and couldn’t move very easily, said “Hurry, get up on the table, I’m not going to chop you up, I just want to look at you!” Verbatim. WTF?! #hcldr, #PtExp, #MedEd |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @ALZGLA I think most doctors really want to listen and heal patients. #empathy for #doctors #providers is also needed to help us improve a system that tries to force us into quantity instead of quality for #patients. #hcldr |
| Colin Hung @Colin_Hung RT @pfanderson: @hcldr T3/ Worst time was when I was desperately ill w/ what turned out to be CO poisoning. PA referred me to psych. I went to a diff dr. Ask for DiffDx for CFS. He went down the hall to the PA. Said no. Referred me to psych. 1/2 #hcldr |
| Dan Dunlop @dandunlop @JoeBabaian @Colin_Hung @Meg_Lugo Will do! #hcldr |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan T3: During cancer diagnosis, I was scheduled for a biopsy surgery, and nobody thought to inform me until I got the pre-op phone call the day before. I canceled, yelled, screamed, hollered, carried on, and then went to a doc I trusted. I also dragged his name across #some #hcldr |
| Susan Woolner, CPXP @susanwoolner T3: I do service recovery for our neuroscience center. Many of my jobs are fixing communication issues. Perceptions ect. #hcldr |
| Michael Joseph, PMP @HealthData4All RT @hcldr: Time for T1: Time for T1: How critical is the need for authentic listening in healthcare and why? Is this related to the “doctor shortage?” #hcldr https://t.co/iTZGjQ2Ddz |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO Canadians! #hcldr 🇨🇦 https://t.co/CaRU61pZlx |
| Kate Warnock @mkatewarnock T3 Totally admire that you took the high road, @Colin_Hung - and glad you were rewarded with the info you needed. #hcldr https://t.co/mTXGqr5DwG |
| Bingle @TheBingle RT @evebmd: @choo_ek @hcldr T1 absolutely this. I can’t do my job if i’m not listening but my appointment slots are getting shorter and shorter as decided by someone I’ve never met. I love my job but this is huge stressor for me. #hcldr |
| Michael Joseph, PMP @HealthData4All RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| Joe Babaian 🇺🇦 @JoeBabaian So Mariah @MariahWrites correctly calls out the power of the patient! Yes! >> "Patients have to be their own best advocates. Don't be afraid to speak up and speak out." #HCLDR https://t.co/XcDFFlUo3c |
| Meghan Lugo @Meg_Lugo Great point @kate_gillmer. Such a simple principle but something so frequently put into practice. #hcldr https://t.co/zoIxtuYGjf |
| Amanda G @LAlupusLady T3 After struggling for too long - now I have a megaphone. #hcldr https://t.co/2PESBTJRmg |
| Monica Stout, She/Her/Hers @MI_turnaround T3: As a patient, I knew something was wrong. I needed an MRI. My PCP wasn't listening. Then it reached critical mass when I was out of state and fell. The ER doc listened to me. I asked her if she's write a note to my PCP saying I needed an MRI. She did. It worked. #HCLDR |
| Erin Moriarty Wade @EMoriartyWade RT @KisteinM: T3: T3: Witnessed care providers faced with language barriers and not being able to articulate their plan of treatment to patients #hcldr https://t.co/JeOdv3qmsz |
| Nathan Grunewald MD MBA FACS @NathanGrunewald T3 Sadly, too many. So much data exists yet #interoperability limits so much of the needed communication in healthcare. If only I could easily read what the consultant said, or the see the imaging done somewhere else…#hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @hcldr T3/ I went looking for a different dr. Took me 6 months to get an appointment. He immediately did the DiffDx for CFS, without my even having to ask. And found that I had life threatening anemia (11/100 serum ferritin). Probably saved my life. 2/2 #hcldr |
| Mariah Obiedzinski @MariahWrites RT @LAlupusLady: T3 After struggling for too long - now I have a megaphone. #hcldr https://t.co/2PESBTJRmg |
| Amanda G @LAlupusLady RT @wareFLO: Canadians! #hcldr 🇨🇦 https://t.co/CaRU61pZlx |
| Susan Woolner, CPXP @susanwoolner RT @ProfessorMac: @hcldr #hcldr T4 We must expand #goodsamaritan laws to apply to #patients access to affordable #DRUGS #MedicalDevices - #patent #laws should NOT be used to put people in harms way. #FairPricing |
| Jamie Roger @JamieRoger8 I went to my neurologist and was supposed to discontinue my meds after that appointment, my doctor (who is otherwise amazing) never discussed my meds with me before concluding the appointment. He just said to continue life as I was. #hcldr https://t.co/bdvnk2T4gz |
| Larry Gioia 🔠 @LGin412 T3: Sorry Tweeps, @keenzai just surprised us and showed up - #heartspeak overload. 💥 (and our food’s here!) Much ❤️ to all - love this topic! Last comment - listen to your heart, it knows the way. Always. ✨🔠❤️ #hcldr #pinksocks #ABCD https://t.co/6w8SNm14LM |
| Colin Hung @Colin_Hung @mkatewarnock T3 Thanks Kate. I just think it should be step 1. If that doesn't work then escalate a little but no need to go DEFCON 3 right at the start #hcldr Everyone deserves respect. |
| Dan Dunlop @dandunlop @Meg_Lugo is wearing her new #pinksocks tonight as she participates in her first #hcldr chat. Woohoo! https://t.co/SlUPQl1vrW |
| Kistein Monkhouse, MPA @KisteinM T3: When one department is unfamiliar with treatment pertaining to a patient seen within the same healthcare organization = poor communication #hcldr https://t.co/JeOdv3qmsz |
| Colin Hung @Colin_Hung @LGin412 @keenzai @JoeBabaian @mikebiselli @andrewintech @RasuShrestha @nickisnpdx @bisgur @jameyedwards @HealthData4All Enjoy guys! Hope to see you soon in PGH and #Cinderblocks5 #hcldr |
| Enlightening Results 💡 @GraceCordovano T3: Communication is a delicate art. Barriers include: ✔️language ✔️health literacy ✔️health experience literacy ✔️cultural/spiritual ✔️paternalism ✔️SDoH ✔️ableism ✔️mental health #hcldr https://t.co/14b9KidItA |
| Benjamin Isgur @bisgur T3: I learned to write my questions down before the visit. I used to walk out regretting the conversation I didn't have. It can spark better communication sometimes. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @2healthguru You should see us when we all get together. Mad tweeters at #medlibs confs compete to see who can tweet the cite first. ;) Trust me, there are a LOT of librarians who can do this! #hcldr |
| Colin Hung @Colin_Hung RT @GraceCordovano: T3: T3: Communication is a delicate art. Barriers include: ✔️language ✔️health literacy ✔️health experience literacy ✔️cultural/spiritual ✔️paternalism ✔️SDoH ✔️ableism ✔️mental health #hcldr https://t.co/14b9KidItA |
| Susan Woolner, CPXP @susanwoolner RT @EMoriartyWade: @hcldr T1 It’s critical for doctors to listen to their patients because patients can tell when they don’t listen. Even if that patient is a small child like my daughter...she once told her specialist “you don’t listen to me, and you don’t care about my opinion.” #hcldr, #PtExp, #MedEd |
| Sally James @jamesian T3 - Recommend listening to #doctor story - she got lesson when she was caregiver to child with #raredisease https://t.co/VporMEDHaY #hcldr |
| FollowHeidi @FollowHeidi T3 common tale w/many cancer patients. Us:”i know i dont fit the mold, but i really think that there is something seriously wrong” Provider:”oh honey dont worry, you are far too young to have cancer” #hcldr |
| Jamie Roger @JamieRoger8 RT @RasuShrestha: @KisteinM Empathy is the key to better care, and the way to get there is through effective communication and efficient collaboration that is woven into the fabric of our care delivery workflows. https://t.co/AcjwKakA1y #HCLDR |
| Amanda G @LAlupusLady RT @JoeBabaian: And this is the core of true #empathy and intelligence that must lead all we do in healthcare. #hcldr https://t.co/VUBwgJLynG |
| Heather McCullen @H_SalemOaks T3: I guess this is communication. My husband was misdiagnosed as a T2 diabetic for years. He continued to be misdiagnosed through a very bad case of "bronchitis". They finally believed he wasn't just being non-compliant with his metformin when he was in the ICU with DKA #hcldr |
| kathy kastner @KathyKastner F'n Eh! 😉 RT @wareFLO: Canadians! #hcldr 🇨🇦 https://t.co/aG8ICbmR0z |
| PF Anderson @pfanderson@disabled.social @pfanderson @RasuShrestha @2healthguru OK, you two, I'm going to screenshot these and send them to my boss. ;) #hcldr |
| Dan Dunlop @dandunlop RT @MI_turnaround: @dandunlop Well said! How authentic are we when we're half paying attention, buried in our devices, and not even looking at other people? #HCLDR |
| FollowHeidi @FollowHeidi T3 common tale w/many cancer patients. Us:”please trust me, my veins are very hard to find. Lots of scar tissue from chemo”. Provider:”oh honey dont worry, ive been doing this for years” 40 minutes and 5 blown veins later... #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround My thought process in asking for that was, ok, my doc isn't listening to me. Maybe my doc will listen to another doc. And it turned out I was right, there were a whole lot of things going on in my spine that needed treatment. It wasn't "in my head." #HCLDR |
| Enlightening Results 💡 @GraceCordovano @dandunlop @Meg_Lugo That makes the whole experience so much better! Welcome to the #pinksocks tribe Meg! #hcldr |
| Dan Dunlop @dandunlop RT @jenningshealth: RT @Colin_Hung: RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/AN4kdLkgwt #hmps18 |
| John Cloonan | Audacity Marketing | FIWOP Racing @johncloonan T3: Also, during radiation treatment, I was essentially told I wouldn't see any significant side effects. Let's just say that was bullshit. I was pissed, but I was stuck. #hcldr |
| Colin Hung @Colin_Hung RT @johncloonan: T3: T3: Also, during radiation treatment, I was essentially told I wouldn't see any significant side effects. Let's just say that was bullshit. I was pissed, but I was stuck. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @bisgur: T3: T3: I learned to write my questions down before the visit. I used to walk out regretting the conversation I didn't have. It can spark better communication sometimes. #hcldr |
| Laura Appel @lauradianeappel What is #Cinderblocks? #hcldr |
| Kate Gillmer @kate_gillmer @dandunlop @Colin_Hung @Meg_Lugo #FOMO! Hope you guys are having fun! #hcldr |
| Bingle @TheBingle @hcldr T3 Years ago an infection occurred which should not have happened. After getting mobile 1st thing I read in book at nurses station... Prevent infection w/antibiotics. #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @Colin_Hung We want to hear you. We need to hear you. But also, thanks for being nice. :) #hcldr |
| Sunnie Southern @SunnieSouthern @Colin_Hung .@Colin_Hung I LOVE that answer & it is so completely authentically you! You are nice and you are persistent (also a great listener). I believe good guys do win. We catch more bees w/ honey. Right? Can't forget #doctors are people (not perfect) too. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian Must read thoughts on listening from Allison @AllisonMassari - this is real. Thanks Allison! #hcldr https://t.co/2mw0hIYmNe |
| Monica Stout, She/Her/Hers @MI_turnaround It does make me angry to think about the year+ I wasted being in tremendous pain, though. That's time I can't get back. If only someone had listened to me. #HCLDR |
| Colin Hung @Colin_Hung @2healthguru T3 Human-speak! Yes. We shouldn't need a healthcare translator #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @bisgur EXCELLENT! I jot them on my phone, and always update the list. I also take notes during and after the visit, email them to myself. Keep a diary of what happened when, where, with who, what questions asked, what answers recd. #hcldr |
| kathy kastner @KathyKastner To your point @jamcbride wondered if 'listening' is ever part of medical training #hcldr https://t.co/fw7adtWZUZ |
| Alzheimer's Los Angeles @AlzheimersLA RT @MI_turnaround: My thought process in asking for that was, ok, my doc isn't listening to me. Maybe my doc will listen to another doc. And it turned out I was right, there were a whole lot of things going on in my spine that needed treatment. It wasn't "in my head." #HCLDR |
| Colin Hung @Colin_Hung RT @FollowHeidi: T3 common tale w/many cancer patients. Us:”i know i dont fit the mold, but i really think that there is something seriously wrong” Provider:”oh honey dont worry, you are far too young to have cancer” #hcldr |
| Jon McBride 🌴 @jamcbride RT @pfanderson: @hcldr On the origins of the iPatient concept: @hcldr On the origins of the iPatient concept: Culture Shock — Patient as Icon, Icon as Patient https://t.co/CrKcaD2kn3 | https://t.co/4uz8TIMjnB Treat the Patient, Not the CT Scan https://t.co/ldrblu2krJ Don't let 'iPatient' detract from hands-on medicine https://t.co/EyhebWpq5Y #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @GraceCordovano: T3: T3: Communication is a delicate art. Barriers include: ✔️language ✔️health literacy ✔️health experience literacy ✔️cultural/spiritual ✔️paternalism ✔️SDoH ✔️ableism ✔️mental health #hcldr https://t.co/14b9KidItA |
| Joe Babaian 🇺🇦 @JoeBabaian @LGin412 @keenzai @mikebiselli @Colin_Hung @andrewintech @RasuShrestha @nickisnpdx @bisgur @jameyedwards @HealthData4All Thanks for staying while you could! #hcldr Enjoy! |
| Mariah Obiedzinski @MariahWrites T3: Doctors aren't mind readers. If something is going on, #patients must let the doctor know and have a conversation about it. #hcldr |
| Kistein Monkhouse, MPA @KisteinM Preach 👏👏👏🔊 #hcldr #healthcare https://t.co/VCad2tJpW9 |
| Kate Gillmer @kate_gillmer Too often healthcare marketers (and other professions) assume we can read patients’ minds. We need to ask for their perspectives. #hcldr |
 | Michael Martineau @eHealthMusings From my wife, @TheMadnessMaven: "Consider that, very often, as a patient, I am seen if not at my worst, certainly not my best when I walk through your doors. I am vulnerable. I am asking for help.” https://t.co/tjJUQhoKLu #hcldr |
| Patient Critical Co-op @PatientCritical A2: The #healthcare system trains mixed messages into providers' heads. Money? Volume? Results? Where once we had the image of kindly doctors, patients now view them with suspicion, anger or fear. Patients want partners, but Dr's aren't being trained to be partners. #hcldr https://t.co/kkXZSpotac |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @MI_turnaround: It does make me angry to think about the year+ I wasted being in tremendous pain, though. That's time I can't get back. If only someone had listened to me. #HCLDR |
| Michael Joseph, PMP @HealthData4All RT @LGin412: T3: T3: Sorry Tweeps, @keenzai just surprised us and showed up - #heartspeak overload. 💥 (and our food’s here!) Much ❤️ to all - love this topic! Last comment - listen to your heart, it knows the way. Always. ✨🔠❤️ #hcldr #pinksocks #ABCD https://t.co/6w8SNm14LM |
| Susan Woolner, CPXP @susanwoolner RT @EMoriartyWade: @hcldr T1 It’s even more critical to listen when it’s something they might not want to hear (e.g this medicine is having a side effect even though it wasn’t supposed to) instead of argue that statistically it’s unlikely. #hcldr, #PtExp, #MedEd |
| Joe Babaian 🇺🇦 @JoeBabaian RT @KisteinM: Preach 👏👏👏🔊 #hcldr #healthcare https://t.co/VCad2tJpW9 |
| Amanda G @LAlupusLady T3 same here as a lupus patients with “rolling veins” after 3 decades my veins still collapse bc no one “listens” #hcldr https://t.co/v5b5yxWYqI |
| Susan Woolner, CPXP @susanwoolner RT @Colin_Hung: @hcldr T2 I think patients are patients. the difference is that many more are becoming more and more informed. Which can be a problem but it's a problem I'd love to see more of! #hcldr |
| Jennings @jenningshealth RT @dandunlop: @Meg_Lugo is wearing her new #pinksocks tonight as she participates in her first #hcldr chat. Woohoo! https://t.co/SlUPQl1vrW |
| Physicians In Focus @PhysicianFocus RT @dandunlop: @Meg_Lugo is wearing her new #pinksocks tonight as she participates in her first #hcldr chat. Woohoo! https://t.co/SlUPQl1vrW |
| Joe Babaian 🇺🇦 @JoeBabaian RT @johncloonan: T3: T3: Also, during radiation treatment, I was essentially told I wouldn't see any significant side effects. Let's just say that was bullshit. I was pissed, but I was stuck. #hcldr |
| Meghan Lugo @Meg_Lugo RT @dandunlop: @Meg_Lugo is wearing her new #pinksocks tonight as she participates in her first #hcldr chat. Woohoo! https://t.co/SlUPQl1vrW |
| Heather McCullen @H_SalemOaks RT @eHealthMusings: From my wife, @TheMadnessMaven: "Consider that, very often, as a patient, I am seen if not at my worst, certainly not my best when I walk through your doors. I am vulnerable. I am asking for help.” https://t.co/tjJUQhoKLu #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @H_SalemOaks: T3: T3: I guess this is communication. My husband was misdiagnosed as a T2 diabetic for years. He continued to be misdiagnosed through a very bad case of "bronchitis". They finally believed he wasn't just being non-compliant with his metformin when he was in the ICU with DKA #hcldr |
| Bingle @TheBingle @hcldr T3 Poor is being called crazy by several "professionals". Turned out patient was on right track. Drs. crashed BUT Cashed In ! This and other patients have paid. #hcldr |
| kathy kastner @KathyKastner ->MT @kate_gillmer: Too often hcare marketers (+other professions) assume we can read patients’ minds. Need 2ask their perspectives. #hcldr |
| Meghan Lugo @Meg_Lugo RT @Colin_Hung: Coming to you live from Salt Lake City. @dandunlop and I found a quiet conference room on the 3rd floor to tweet from! #hcldr https://t.co/dDEfcr86RN |
| PF Anderson @pfanderson@disabled.social @pfanderson @SweeterCherise Usually, I'm the best advocate for friends/family, and myself; but sometimes, for me, I'm just too tired to fight the battle. Sometimes you just want an easy button. #hcldr |
| Mariah Obiedzinski @MariahWrites @SweeterCherise It's a learning curve and has to be a give and take, for sure. But #healthcare isn't new - it's time to fix what's broken. #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @NathanGrunewald: @Colin_Hung We want to hear you. We need to hear you. But also, thanks for being nice. :) #hcldr |
| Colin Hung @Colin_Hung @SunnieSouthern T3 Thanks for that Sunnie. Yes. It's all about relationships. You don't start off one by yelling. Maybe they had a horrible day. Maybe they just lost a patient in the other room. If you take the time you'll find they are more helpful later #hcldr |
| Bingle @TheBingle RT @LAlupusLady: T3 same here as a lupus patients with “rolling veins” after 3 decades my veins still collapse bc no one “listens” #hcldr https://t.co/v5b5yxWYqI |
| Meghan Lugo @Meg_Lugo RT @kate_gillmer: Too often healthcare marketers (and other professions) assume we can read patients’ minds. We need to ask for their perspectives. #hcldr |
 | Allison Massari @AllisonMassari RT @JoeBabaian: Must read thoughts on listening from Allison @AllisonMassari - this is real. Thanks Allison! #hcldr https://t.co/2mw0hIYmNe |
| Kate Warnock @mkatewarnock T3 Could this "fixing" be done as a televisit? perhaps deliberately scheduled a couple days after 1st appt so patient has time to form Qs, knowing they'd have chance to ask from their own home? #hcldr https://t.co/LmSPSv3PgP |
| Jon McBride 🌴 @jamcbride RT @RasuShrestha: "The problem with communication as it exists in healthcare today, is that we do not listen to understand." https://t.co/AcjwKakA1y #HCLDR https://t.co/oDAqkyykF5 |
| Stephanie Crabb @stephaniecrabb T3: I’ve been fortunate as the vast majority of my experiences have been positive. But I am educated consumer, an industry insider. I grew up in social work so I’m an advocate to my core. That said, I ask for what I need in those communications. #hcldr https://t.co/HWZCm360uM |
| Monica Stout, She/Her/Hers @MI_turnaround @FollowHeidi You've described every time my mother has a blood draw. They usually make her pass out. #HCLDR |
| Michael Martineau @eHealthMusings @TheMadnessMaven notes: "As a patient we are stripped of our power, our dignity, our choice, often through no fault of our own other than we require the services of a healthcare professional.” #hcldr |
| Lisa Davis Budzinski @lisadbudzinski @kate_gillmer Yes! #PatientPerspective ✨#hcldr |
| Bingle @TheBingle @PatientCritical It's all about patients??? #hcldr |
| Colin Hung @Colin_Hung @NathanGrunewald T3 That's the sad part. So many MDs, nurses & other clinicians want to do the right thing but can't - they just they have to move on to see the next pt or risk reprimand #hcldr |
| Jon McBride 🌴 @jamcbride RT @stephaniecrabb: T3: T3: I’ve been fortunate as the vast majority of my experiences have been positive. But I am educated consumer, an industry insider. I grew up in social work so I’m an advocate to my core. That said, I ask for what I need in those communications. #hcldr https://t.co/HWZCm360uM |
| PF Anderson @pfanderson@disabled.social @pfanderson @lauradianeappel That is @ReginaHolliday 's baby! Fantastic conference that always seems to align with something else I was already booked for, so I never get to go. #Cinderblocks #hcldr |
| Sunnie Southern @SunnieSouthern @lauradianeappel #Cinderblocks5 w/ the wonder @ReginaHolliday is nearly unexplainable. It is time and a place to recharge, connect, & let go. It's summer camp meets burning man. :) Here's a link to learn more https://t.co/MgrSrMsUmk #hcldr |
 | MedEdBot @MedEdBot RT @EMoriartyWade: #T3 A (female) pediatric specialist who knew my daughter was scared, in pain and couldn’t move very easily, said “Hurry, get up on the table, I’m not going to chop you up, I just want to look at you!” Verbatim. WTF?! #hcldr, #PtExp, #MedEd |
| Colin Hung @Colin_Hung RT @stephaniecrabb: T3: T3: I’ve been fortunate as the vast majority of my experiences have been positive. But I am educated consumer, an industry insider. I grew up in social work so I’m an advocate to my core. That said, I ask for what I need in those communications. #hcldr https://t.co/HWZCm360uM |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @johncloonan: T3: T3: Also, during radiation treatment, I was essentially told I wouldn't see any significant side effects. Let's just say that was bullshit. I was pissed, but I was stuck. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @SunnieSouthern: @lauradianeappel #Cinderblocks5 w/ the wonder @ReginaHolliday is nearly unexplainable. It is time and a place to recharge, connect, & let go. It's summer camp meets burning man. :) Here's a link to learn more https://t.co/MgrSrMsUmk #hcldr |
| Dan Dunlop @dandunlop RT @Colin_Hung: T3 When my dad was in hospital there were times when we were not being informed of his treatment. Dealt with it by being nice and simply asking to be informed. Worked! Hope that would work most of the time #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @Colin_Hung: @NathanGrunewald T3 That's the sad part. So many MDs, nurses & other clinicians want to do the right thing but can't - they just they have to move on to see the next pt or risk reprimand #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @MI_turnaround: My thought process in asking for that was, ok, my doc isn't listening to me. Maybe my doc will listen to another doc. And it turned out I was right, there were a whole lot of things going on in my spine that needed treatment. It wasn't "in my head." #HCLDR |
| Colin Hung @Colin_Hung RT @mkatewarnock: T3 Could this "fixing" be done as a televisit? perhaps deliberately scheduled a couple days after 1st appt so patient has time to form Qs, knowing they'd have chance to ask from their own home? #hcldr https://t.co/LmSPSv3PgP |
| Alzheimer's Los Angeles @AlzheimersLA @NathanGrunewald Because of the power dynamics, i would say the burden of responsibility is on doctors to be empathetic and earn the empathy, etc of patients. Patients are already vulnerable, scared, stressed. Its not their job to make a doc feel good. #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Erin Moriarty Wade @EMoriartyWade RT @RasuShrestha: @KisteinM Empathy is the key to better care, and the way to get there is through effective communication and efficient collaboration that is woven into the fabric of our care delivery workflows. https://t.co/AcjwKakA1y #HCLDR |
| Alzheimer's Los Angeles @AlzheimersLA RT @NathanGrunewald: @ALZGLA I think most doctors really want to listen and heal patients. #empathy for #doctors #providers is also needed to help us improve a system that tries to force us into quantity instead of quality for #patients. #hcldr |
| Jon McBride 🌴 @jamcbride RT @Colin_Hung: @NathanGrunewald T3 That's the sad part. So many MDs, nurses & other clinicians want to do the right thing but can't - they just they have to move on to see the next pt or risk reprimand #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @SunnieSouthern @lauradianeappel @ReginaHolliday Thanks for sharing with her Sunnie! :) #hcldr |
| Sunnie Southern @SunnieSouthern RT @Colin_Hung: @SunnieSouthern T3 Thanks for that Sunnie. Yes. It's all about relationships. You don't start off one by yelling. Maybe they had a horrible day. Maybe they just lost a patient in the other room. If you take the time you'll find they are more helpful later #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @eHealthMusings: @TheMadnessMaven notes: "As a patient we are stripped of our power, our dignity, our choice, often through no fault of our own other than we require the services of a healthcare professional.” #hcldr |
| Amanda G @LAlupusLady My arm with a vein collapse today after labs last Monday / listen up. #hcldr https://t.co/F7IVOSuBcU |
| HCLDR Moderator @hcldr Just 1 minute until T4! #hcldr |
| Jon McBride 🌴 @jamcbride RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
 | Manish Sharma | Karkinos Healthcare @msharmas RT @wareFLO: @AltspaceVR @Greg_Meyer93 @medright1 @AndyFidel_ @msharmas @stroker @PhilipsHealth @RieOfLetters @AmericanTelemed @innonurse @dflee30 @UNE_HealthIT Years ago read #SnowCrash by @nealstephenson (my post: #SnowCrash, Social #VirtualReality, #Metaverse & #Telehealth https://t.co/bDu6fWKDec) Next week: The Future Of Healthcare in #SocialVR! https://t.co/A33iyNn3X0 Pls indicate interest! #socialVR #hcldr #hitsm #ata18 #HLTH2018 https://t.co/htI5ZIzyNU |
| kathy kastner @KathyKastner T3 today, read this comment: 'number of patients w abdominal pains that aren't from health issue, they're from hunger' #hcldr |
| Colin Hung @Colin_Hung @kate_gillmer @dandunlop @Meg_Lugo Wish you were here Kate! #hcldr Gotta make sure #HMPS19 is on the calendar. |
| Patient Critical Co-op @PatientCritical RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Lisa Davis Budzinski @lisadbudzinski RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Bingle @TheBingle @eHealthMusings @TheMadnessMaven Everyone coming to see a Dr. is asking for help. Many times that call is lost IMHO. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @eHealthMusings @TheMadnessMaven I have to find that one! https://t.co/wd2vOXPWxR #hcldr |
| Colin Hung @Colin_Hung @LAlupusLady Oh no Amanda. I hope you are recovering #hcldr :( |
| Lisa Davis Budzinski @lisadbudzinski @RasuShrestha @pfanderson @2healthguru @wareFLO @Colin_Hung @LGin412 @HealthData4All @pjmachado @techguy @ePatientDave Great graphic #S4PM #hcldr |
 | Eric Bricker, MD @DrEricB RT @hcldr: Time for T3: Time for T3: What experiences do you have with poor (or no) communication in healthcare? Did you find a way to overcome? #hcldr https://t.co/00cUT6pc23 |
| HCLDR Moderator @hcldr Time for T4: What can we do to #shift the model and create the real connections that enable highest-quality care once more? #hcldr https://t.co/kh0Km1jkRC |
| Patient Critical Co-op @PatientCritical A3 Examples of poor (or no) communication in healthcare? Fax Machines. Appointment gridlock. Bureaucratic blockages to providing care. Cost. Lack of real relationships with primary care. Did you find a way to overcome? Advocating for myself, bringing facts & #empathy. #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @pfanderson: @SweeterCherise Usually, I'm the best advocate for friends/family, and myself; but sometimes, for me, I'm just too tired to fight the battle. Sometimes you just want an easy button. #hcldr |
| Sunnie Southern @SunnieSouthern RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Colin Hung @Colin_Hung T3 Wow. That really puts things in context Kathy #hcldr https://t.co/6AlvtJJo8j |
| Meghan Lugo @Meg_Lugo RT @Colin_Hung: @NathanGrunewald T3 That's the sad part. So many MDs, nurses & other clinicians want to do the right thing but can't - they just they have to move on to see the next pt or risk reprimand #hcldr |
| Heather McCullen @H_SalemOaks @onegrenouille @quickmuse @choo_ek This was a huge part of why my husband was misdiagnosed for so long. When he was first diagnosed he was overweight and early 20s. Doctor assumed T2 because of his weight and age. Every doctor after assumed T2 because he had a diagnosis. Nothing would change their minds. #hcldr |
| Kate Gillmer @kate_gillmer I think patient advisory committees are a great strategy for healthcare organizations deliver better care. #hcldr |
| Enlightening Results 💡 @GraceCordovano @LAlupusLady I’m so sorry to hear that Amanda. It’s all too common and so traumatic. #hcldr |
| Amanda G @LAlupusLady Slowly but it gets worse before the healing #hcldr https://t.co/GftdcIhP25 |
| Sally James @jamesian Yes, and ... later get blamed for not being "compliant" with therapy plan. #hcldr https://t.co/2oAbm6m57A |
| PF Anderson @pfanderson@disabled.social @pfanderson @LAlupusLady My son's IV last week was a nightmare from the get go. They finally gave up, but he has a hematoma in his hand, and a week later, his hand still hurts. #hcldr |
| Bingle @TheBingle @MariahWrites T3 That's when they tell you.... You're just nrvous, nothing is wrong, I'm The Dr.! #hcldr |
| kathy kastner @KathyKastner -> MT @TheBingle: @eHealthMusings @TheMadnessMaven Everyone coming to see Dr.=asking for help. Many times that call is lost IMHO. #hcldr |
| Eric Bricker, MD @DrEricB RT @hcldr: Time for T4: Time for T4: What can we do to #shift the model and create the real connections that enable highest-quality care once more? #hcldr https://t.co/kh0Km1jkRC |
| Michael Joseph, PMP @HealthData4All RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Joe Babaian 🇺🇦 @JoeBabaian When a respected innovator and physician like Rasu @RasuShrestha says: "We need to move from a culture of 'paternalistic care' to one of 'participatory care'. That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/krYOgW0rko " We need to listen! #HCLDR https://t.co/r5lsWBoN5X |
| Jamie Roger @JamieRoger8 We need to ask the right questions, and if we don't know how to ask them, ask someone to help. As providers, we need to listen with empathy and authentic care for the #patients. Progress only happens when both sides make a change #hcldr https://t.co/rZcwozUdeS |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @H_SalemOaks: @onegrenouille @quickmuse @choo_ek This was a huge part of why my husband was misdiagnosed for so long. When he was first diagnosed he was overweight and early 20s. Doctor assumed T2 because of his weight and age. Every doctor after assumed T2 because he had a diagnosis. Nothing would change their minds. #hcldr |
| Amanda G @LAlupusLady @pfanderson Listen to the patient who speaks up... #hcldr |
| Mariah Obiedzinski @MariahWrites @TheBingle And that's when you find a new doctor. #hcldr |
| Bingle @TheBingle @MI_turnaround Exactly the problem. The patient loses. #hcldr |
| Kate Warnock @mkatewarnock Quick, someone get this woman an app developer!! Imagine the world of good you'd do if @pfanderson's system was captured in a simple app... not kidding #hcldr https://t.co/TPoplGNJSA |
| Monica Stout, She/Her/Hers @MI_turnaround RT @hcldr: Time for T4: Time for T4: What can we do to #shift the model and create the real connections that enable highest-quality care once more? #hcldr https://t.co/kh0Km1jkRC |
| Joe Babaian 🇺🇦 @JoeBabaian Keep reading Allison's @AllisonMassari thoughts #hcldr folks! Follow her if you aren't already! https://t.co/lHCDbJLOnC |
| Mariah Obiedzinski @MariahWrites @SweeterCherise Well said! #hcldr |
| Benjamin Isgur @bisgur @PatientCritical cost is a big one and I fear that barrier is growing. #hcldr |
| Jon McBride 🌴 @jamcbride RT @JoeBabaian: Keep reading Allison's @AllisonMassari thoughts #hcldr folks! Follow her if you aren't already! https://t.co/lHCDbJLOnC |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Colin_Hung: T3 Wow. That really puts things in context Kathy #hcldr https://t.co/6AlvtJJo8j |
 | Janet Kennedy @GetSocialHealth T3: I have been fortunate in my care but helping my friend after a hernia surgery was eye-opening. Never got a visit from his actual surgeon. The other member of the practice said "I wasn't there" when asked how the surgery went. #HCLDR |
| Joe Babaian 🇺🇦 @JoeBabaian RT @hcldr: Time for T4: Time for T4: What can we do to #shift the model and create the real connections that enable highest-quality care once more? #hcldr https://t.co/kh0Km1jkRC |
| Lisa Davis Budzinski @lisadbudzinski T4 #empathy training for residents: https://t.co/PDISUgjijZ https://t.co/fjEMJ3wxHH #hcldr |
| Sunnie Southern @SunnieSouthern @eHealthMusings @TheMadnessMaven There are a few times when unfortunately, that may be true. But, often times we do have a choice and we should exercise that choice more - Be nice, but speak-up or let your feet speak by chosing a new provider. It maybe difficult, but also worth it. #hcldr |
| kathy kastner @KathyKastner grrrr RT @jamesian: Yes, and ... later get blamed for not being "compliant" with therapy plan. https://t.co/YaakWL9Tmd #hcldr |
| Enlightening Results 💡 @GraceCordovano @kate_gillmer It’s a great start. But for the work to be truly recognized & valued, we must begin compensating those who dedicate their time to improve care. Ultimately, organizations are profiting from these insights. #hcldr |
 | Ian Bongaardt @IanBongaardt #hcldr from Philadelphia trying to catch the last few minutes after putting the rugrats to bed |
| Eric Bricker, MD @DrEricB T4 My Rule of Thumb was “Tell #Everyone #Everything #All the Time.” When I felt like I was #Over-Communicating, I was probably doing just enough. #HCLDR |
| Kate Warnock @mkatewarnock RT @JoeBabaian: When a respected innovator and physician like Rasu @RasuShrestha says: "We need to move from a culture of 'paternalistic care' to one of 'participatory care'. That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/krYOgW0rko " We need to listen! #HCLDR https://t.co/r5lsWBoN5X |
| Jon McBride 🌴 @jamcbride @JoeBabaian @AllisonMassari done! #hcldr |
| MeganJanas🔗 @megan_janas T4: Toss billing codes. We are consumed with the wrong things. Open up care to just doctors and patients and throw out the stuff that takes time away from doctors treating and listening to patients! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @LAlupusLady So sorry. #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald T4 Bring #patients and #providers together to demand change to a system limiting our ability to hear one another. #hcldr |
| Michael Martineau @eHealthMusings Perhaps what best sums up @TheMadnessMaven feelings about her healthcare interactions: "If I had a choice, you likely wouldn’t see me again.” #hcldr |
| MeganJanas🔗 @megan_janas RT @JoeBabaian: When a respected innovator and physician like Rasu @RasuShrestha says: "We need to move from a culture of 'paternalistic care' to one of 'participatory care'. That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/krYOgW0rko " We need to listen! #HCLDR https://t.co/r5lsWBoN5X |
| Laura Appel @lauradianeappel T4 Drive down rate of ill health that is preventable to free up time for people with conditions that are not. Help everyone preserve existing health status and improve if possible. #sdoh #cae #hcldr https://t.co/Gdkf17uojE |
| Bingle @TheBingle @SweeterCherise @MariahWrites Yeah, sometimes true. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @jamcbride @AllisonMassari John, you won't regret it. She's a pure soul and a kind person. #hcldr c @RasuShrestha |
| Enlightening Results 💡 @GraceCordovano RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Joe Babaian 🇺🇦 @JoeBabaian RT @lauradianeappel: T4 Drive down rate of ill health that is preventable to free up time for people with conditions that are not. Help everyone preserve existing health status and improve if possible. #sdoh #cae #hcldr https://t.co/Gdkf17uojE |
| Monica Stout, She/Her/Hers @MI_turnaround T4: Empathy goes both ways. Patients need to be treated with empathy, but we also need to have some empathy for the impossible expectations we put on overburdened/overtaxed healthcare practitioners. Do we ever let them know when they're doing a good job? #HCLDR |
| PF Anderson @pfanderson@disabled.social @pfanderson @H_SalemOaks @onegrenouille @quickmuse @choo_ek This is a HUGE PROBLEM for people who are overweight. Healthcare stigmatizes weight, doesn't even look for other problems. Leads to both misdiagnosis AND rejection of care. Double whammy gone wrong. https://t.co/02xOrjRuvK #hcldr |
| FollowHeidi @FollowHeidi T3 when it works, however, communication can change everything. My oncologist (and hero) listened and actually HEARD what i had to say-my fears, concerns, hopes, goals-everything. I wish every doctor could learn from his heart. #hcldr |
| Kate Gillmer @kate_gillmer RT @NathanGrunewald: T4 Bring #patients and #providers together to demand change to a system limiting our ability to hear one another. #hcldr |
| Jon McBride 🌴 @jamcbride RT @lauradianeappel: T4 Drive down rate of ill health that is preventable to free up time for people with conditions that are not. Help everyone preserve existing health status and improve if possible. #sdoh #cae #hcldr https://t.co/Gdkf17uojE |
| HCLDR Moderator @hcldr RT @JoeBabaian: When a respected innovator and physician like Rasu @RasuShrestha says: "We need to move from a culture of 'paternalistic care' to one of 'participatory care'. That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/krYOgW0rko " We need to listen! #HCLDR https://t.co/r5lsWBoN5X |
| Rasu Shrestha MD MBA @RasuShrestha @pfanderson @2healthguru Do it!!! #HCLDR |
| Lisa Davis Budzinski @lisadbudzinski T4 Communication skills required in healthcare have evolved over the decades #hcldr https://t.co/fIUtPtG5RF |
| Patient Critical Co-op @PatientCritical A3: What does a list of log-jams affecting care have to do w/listening to the patient? It has everything to do w/listening to the patient. Providers are pressured by fiscal, technical and social changes. So, many times, they've checked out before patients walk in the room #hcldr |
| Kate Warnock @mkatewarnock @pfanderson @LAlupusLady Breaks my heart to read this, so very sorry you both endured that experience! #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @onegrenouille @hcldr Better get that on a medical bracelet. #hcldr |
| Bingle @TheBingle Probably never happen but great idea! #hcldr https://t.co/l87siWiR3w |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @PatientCritical: A3 Examples of poor (or no) communication in healthcare? Fax Machines. Appointment gridlock. Bureaucratic blockages to providing care. Cost. Lack of real relationships with primary care. Did you find a way to overcome? Advocating for myself, bringing facts & #empathy. #hcldr |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO I would argue that, as boring and as plebian as it seems, the key is workflow. Conversation, interoperability, lifeflow... all rely on sequences of actions/tasks/utterances/expererience, consuming resources, achieving goals. It is the boring intermediary btwn everything #hcldr https://t.co/08ON95nAou |
| Sunnie Southern @SunnieSouthern RT @JamieRoger8: We need to ask the right questions, and if we don't know how to ask them, ask someone to help. As providers, we need to listen with empathy and authentic care for the #patients. Progress only happens when both sides make a change #hcldr https://t.co/rZcwozUdeS |
| Heather McCullen @H_SalemOaks T4: This is sort of out of the box from normal answers, but when I go to my doctor we always have a conversation first sitting in normal chairs, not with me on the exam table and her standing. It makes a HUGE difference. It doesn't add any time or cost either #hcldr |
| Kistein Monkhouse, MPA @KisteinM T4: Redesign the current healthcare delivery model by looking at eveidence based methods of what works in enabling quality care #hcldr https://t.co/jbyUXSpf0z |
| Michael Martineau @eHealthMusings Not how it works in Canada … lucky to get to see a specialist … voting with your feet not always a practical option #hcldr https://t.co/BnqfS0okII |
| Joe Babaian 🇺🇦 @JoeBabaian @pfanderson @onegrenouille @hcldr #MedicAlert for sure! #hcldr cc @RBlount |
| Jon McBride 🌴 @jamcbride RT @wareFLO: I would argue that, as boring and as plebian as it seems, the key is workflow. Conversation, interoperability, lifeflow... all rely on sequences of actions/tasks/utterances/expererience, consuming resources, achieving goals. It is the boring intermediary btwn everything #hcldr https://t.co/08ON95nAou |
| Susan Woolner, CPXP @susanwoolner I am sure it could. I think many of the miscommunications could be solved with clearer communication in the visit. Sometimes it is helping someone organize their health history and concerns in a way that communicates the primary concern and details clearly. #hcldr https://t.co/OrFfBLaAHo |
| Erin Moriarty Wade @EMoriartyWade I interviewed a pediatric cardiologist today who talked about how awful and draining it is to give bad news to a family. She said it takes a toll on her but she considers it one of her biggest responsibilities to help them thru the worst time in their life.#hcldr, #empathy, PtExp https://t.co/X72qtB9aMm |
| Amanda G @LAlupusLady Ally thought I said i was busy with #hcldr cat... and got jealous. The feline wasn’t listening. https://t.co/1pM8OJZCmH |
| Bingle @TheBingle T4 Put that on your Thumbnail! #hcldr https://t.co/LakcV9pYjQ |
| PF Anderson @pfanderson@disabled.social @pfanderson @SweeterCherise Well said. :) Glad you could make it here tonight. #hcldr |
 | Rosario Strano 🍊 @Rosario_Strano RT @ALZGLA: Reading all these tweets about arrogant doctors and #thinkingoutloud about what we can do to prevent that? How do we teach self-reflection and ego-checking? #hcldr https://t.co/CnVCgyv9sI |
| Lisa Davis Budzinski @lisadbudzinski RT @wareFLO: I would argue that, as boring and as plebian as it seems, the key is workflow. Conversation, interoperability, lifeflow... all rely on sequences of actions/tasks/utterances/expererience, consuming resources, achieving goals. It is the boring intermediary btwn everything #hcldr https://t.co/08ON95nAou |
| Susan Woolner, CPXP @susanwoolner RT @SunnieSouthern: @lauradianeappel #Cinderblocks5 w/ the wonder @ReginaHolliday is nearly unexplainable. It is time and a place to recharge, connect, & let go. It's summer camp meets burning man. :) Here's a link to learn more https://t.co/MgrSrMsUmk #hcldr |
| MeganJanas🔗 @megan_janas T4: EHR’s were not designed to help patients, they were designed for billing. And doctors spend more and more time with the record than with the patient- We gotta get these priorities straight. Time with the patient, not time with a record. #hcldr |
| Jamie Roger @JamieRoger8 @H_SalemOaks ME TOOO! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian Megan @TextraHealth extending and echoing @RasuShrestha's comments tonight on #hcldr - where should the focus be?? https://t.co/YSM5735jlT |
| Heather McCullen @H_SalemOaks @pfanderson @onegrenouille @quickmuse @choo_ek He lost 100+lbs after his diagnosis, they all congratulated him. Instead they should have been looking for a cause of rapid, unexplained weightloss. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @TextraHealth: T4: T4: EHR’s were not designed to help patients, they were designed for billing. And doctors spend more and more time with the record than with the patient- We gotta get these priorities straight. Time with the patient, not time with a record. #hcldr |
| Enlightening Results 💡 @GraceCordovano @hcldr I was admitted to a burn unit years ago. Had an anaphylactic reaction to morphin. Dr didn’t believe me at first, told me to breathe bc I was hyperventilating. Minute later yelled at me for not telling him about the allergy. I never knew I was allergic to morphin. #hcldr #PtExp |
| Susan Woolner, CPXP @susanwoolner RT @mkatewarnock: Quick, someone get this woman an app developer!! Imagine the world of good you'd do if @pfanderson's system was captured in a simple app... not kidding #hcldr https://t.co/TPoplGNJSA |
| Jeremy Coleman @jeremycoleman Providers need context to put with what the patient is saying. Meaning, a more complete and longitudinal record. The design needs to be radically changed to "listen", think Alexa, and float up relevant data. #hcldr https://t.co/Ocz4Il3C18 |
| Virginia @PracticalHIT RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Bingle @TheBingle RT @GraceCordovano: @kate_gillmer It’s a great start. But for the work to be truly recognized & valued, we must begin compensating those who dedicate their time to improve care. Ultimately, organizations are profiting from these insights. #hcldr |
| Patient Critical Co-op @PatientCritical A1: I'm a patient advocate. I'll tease, provoke, try to reach #providers, and take them to task for failures to #codesign & communicate. But I'm very sad for many doctors. They've been sold conflicting bills of goods by corps, insurers, gov. #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald All I can say is thank you for understanding. VERY much appreciated! 💕 Most of us really want to heal patients. We don't always get it right, but we do a lot. #hcldr https://t.co/2XJqlZwtZW |
| Amanda G @LAlupusLady RT @jeremycoleman: Providers need context to put with what the patient is saying. Meaning, a more complete and longitudinal record. The design needs to be radically changed to "listen", think Alexa, and float up relevant data. #hcldr https://t.co/Ocz4Il3C18 |
| Lisa Davis Budzinski @lisadbudzinski @MI_turnaround Yes, it’s very important to give as much as we can as patients. Take time to appreciate everything that is involved during & after appts. Being a Dr is a very hard business to be in #hcldr |
| Laura Appel @lauradianeappel @wareFLO I think that is a parable or something similar...for want of nail. Small, boring is still relevant. And sand in the gears is maddening. #hcldr |
| Amanda G @LAlupusLady RT @hcldr: Time for T4: Time for T4: What can we do to #shift the model and create the real connections that enable highest-quality care once more? #hcldr https://t.co/kh0Km1jkRC |
| Benjamin Isgur @bisgur T4: 1) change the financial incentive - we have to pay clinicians to keep people healthy; 2) expand the definition of care teams; 3) give people and providers more tools, education on how to work with each other #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @TextraHealth And yet we all want a longitudinal record of our health ... we need tech that actually helps. #HCLDR |
| Joe Babaian 🇺🇦 @JoeBabaian Read this again from Megan @TextraHealth: EHR's were NOT designed to HELP patients. They WERE (are) designed for BILLING. Period. Learn it and act on this. #hcldr https://t.co/xOFbaVZmia |
| Virginia @PracticalHIT RT @Colin_Hung: T1 Although there *may* be a doctor's shortage, there is *definitely* a time shortage. All clinicians are pressed for time - authentic listening falls by the wayside #hcldr |
| Michael Martineau @eHealthMusings Being nice, speaking up … that takes energy that a patient may not have when they are in pain … pain can neuter the most vocal consumer #hcldr https://t.co/BnqfS0okII |
| Kate Warnock @mkatewarnock T4 I lean ever-more to care teams, where each member specializes in a particular aspect of the patient's care. Duty to communicate rests on whole team, but perhaps not all comms have to come from doc. #hcldr https://t.co/EIYOMlk0Kn |
| Enlightening Results 💡 @GraceCordovano T4) Cut out all the middlemen that only pocket rebates, bonuses, profits & never see a dr or patient. #hcldr https://t.co/kBcCLjjErJ |
| MeganJanas🔗 @megan_janas RT @JoeBabaian: Megan @TextraHealth extending and echoing @RasuShrestha's comments tonight on #hcldr - where should the focus be?? https://t.co/YSM5735jlT |
| Erin Moriarty Wade @EMoriartyWade @hcldr T4 Enable doctors to schedule longer visits based on complexity (like many pediatric specialists seem to do). #hcldr, #PtExp |
| PF Anderson @pfanderson@disabled.social @pfanderson @mkatewarnock @LAlupusLady Worse that it sounds. My son has hypersensitivity to pain, enriched innervation, needle phobia. It was traumatizing. And he had begged them not to. #hcldr |
| Kate Gillmer @kate_gillmer @GraceCordovano I think that's a great idea. It's important to thank people for taking the time & energy to share their insights. #hcldr |
| Kistein Monkhouse, MPA @KisteinM T4: Decrease clinician workload, that in itself will provide tremendous impact on patient safety, and overall care quality #hcldr https://t.co/jbyUXSpf0z |
 | Mike “STILL wearing the mask” Gonzalez, MD @Zindoctor @hcldr Such an important #hcldr topic tonight. Sorry I couldn't join in, had to split time with #ETHAN tonight. Looking forward to the transcript in the morning, @JoeBabaian. Have a great night, everyone! |
 | Viren Kaul, MD @virenkaul RT @JoeBabaian: Read this again from Megan @TextraHealth: EHR's were NOT designed to HELP patients. They WERE (are) designed for BILLING. Period. Learn it and act on this. #hcldr https://t.co/xOFbaVZmia |
| HCLDR Moderator @hcldr RT @JoeBabaian: Keep reading Allison's @AllisonMassari thoughts #hcldr folks! Follow her if you aren't already! https://t.co/lHCDbJLOnC |
| Sunnie Southern @SunnieSouthern RT @bisgur: T4: T4: 1) change the financial incentive - we have to pay clinicians to keep people healthy; 2) expand the definition of care teams; 3) give people and providers more tools, education on how to work with each other #hcldr |
| Heather McCullen @H_SalemOaks @eHealthMusings It's true in the US too, maybe for slightly different reasons. #hcldr |
| Amanda G @LAlupusLady @hcldr A4 the answer is simple, the human touch/connection is key to improving healthcare. People first. #hcldr |
| Mariah Obiedzinski @MariahWrites RT @KisteinM: T4: T4: Decrease clinician workload, that in itself will provide tremendous impact on patient safety, and overall care quality #hcldr https://t.co/jbyUXSpf0z |
| Patient Critical Co-op @PatientCritical T4 If you accept Dr's have holes in their education re: training them to listen to, cooperate and codesign care with patients, there's an easy way to #shift the model & create quality care once more. Doctors need support systems. #alliedhealth. Team based approach. #hcldr |
 | Tebra @TebraOfficial RT @mkatewarnock: T4 I lean ever-more to care teams, where each member specializes in a particular aspect of the patient's care. Duty to communicate rests on whole team, but perhaps not all comms have to come from doc. #hcldr https://t.co/EIYOMlk0Kn |
| Joe Babaian 🇺🇦 @JoeBabaian @Zindoctor @hcldr Thanks Michael for letting us know! #ETHAN work comes first! #houston thanks you and your team! #hcldr |
| Jeremy Coleman @jeremycoleman All of this and enable patients with a healthcare guide to translate and give context to providers AND patients. #hcldr https://t.co/SkJiXKYY1C |
| Susan Woolner, CPXP @susanwoolner RT @wareFLO: I would argue that, as boring and as plebian as it seems, the key is workflow. Conversation, interoperability, lifeflow... all rely on sequences of actions/tasks/utterances/expererience, consuming resources, achieving goals. It is the boring intermediary btwn everything #hcldr https://t.co/08ON95nAou |
| Rasu Shrestha MD MBA @RasuShrestha T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Alzheimer's Los Angeles @AlzheimersLA RT @KisteinM: T4: T4: Decrease clinician workload, that in itself will provide tremendous impact on patient safety, and overall care quality #hcldr https://t.co/jbyUXSpf0z |
| Jon McBride 🌴 @jamcbride @wareFLO Agreed! Caveat is maybe we need financial alignment with better workflow - not just faster workflow? #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @mkatewarnock I've been wanting to do that. :) Found an app developer for our plain language glossary, and another to make a video game to teach internet safety concepts. Would definitely do this! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Alzheimer's Los Angeles @AlzheimersLA People > Profits. #hcldr https://t.co/A9EGhYx4Rc |
| Health Equity and Community Engagement Research @mayoclinic_cenr T4 #hcldr The Proposal for a Patient Revolution | Dr. Victor Montori | TEDxZumbroR... https://t.co/govggbifU1 |
| Bingle @TheBingle T4 Call out the non-listeners! Let patients be your guide by what they are really trying to say in non Dr. jargon. Never, ever discount what a patient is telling you;even if tests contradict it! #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @MI_turnaround: T4: T4: Empathy goes both ways. Patients need to be treated with empathy, but we also need to have some empathy for the impossible expectations we put on overburdened/overtaxed healthcare practitioners. Do we ever let them know when they're doing a good job? #HCLDR |
| Nirav J. Modi @NiravJModi RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Monica Stout, She/Her/Hers @MI_turnaround @NathanGrunewald Agreed. I think most people in healthcare truly want to heal. Unfortunately, so many things get in the way of healing! We need to get back to basics, when the only things that mattered were the doctors and the patients without all the extra 'noise.' #HCLDR |
| Nirav J. Modi @NiravJModi RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Enlightening Results 💡 @GraceCordovano @TextraHealth Cut out insurance companies, move to a decentralized, block chain based health ledger & cryptocurrency system that supports health, leverages direct primary care 🎯 #hcldr #CHA2018 |
| MeganJanas🔗 @megan_janas @GraceCordovano @hcldr I am so sorry, Grace that is horrible. That was a ridiculous response on the doctors part. As if you knew! #hcldr |
| Jon McBride 🌴 @jamcbride RT @EMoriartyWade: @hcldr T4 Enable doctors to schedule longer visits based on complexity (like many pediatric specialists seem to do). #hcldr, #PtExp |
 | Kat Duncan, MD @DrKatDuncan RT @evebmd: @choo_ek @hcldr T1 absolutely this. I can’t do my job if i’m not listening but my appointment slots are getting shorter and shorter as decided by someone I’ve never met. I love my job but this is huge stressor for me. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @HealthTechReads Happens to the best of us! #HTreads #HCLDR |
| Kate Warnock @mkatewarnock @susanwoolner What a tremendous asset you must be to the patients in your system! Having the skills to org a health history, make clear the Qs they need answered is priceless. And should be scaled!! #hcldr https://t.co/ED88ifXXQj |
| kathy kastner @KathyKastner As hour draws to a close: prhaps of interest: online self-assessment from @boiby @SinaiHealthTO @UofTPsych https://t.co/4nCcI4kF1U #hcldr |
| Erin Moriarty Wade @EMoriartyWade T4 Create positions for primary care doctors who *only* see patients with complex medical needs. We had this at Children’s Specialized Hospital in NJ for kids with complex medical needs and it was an amazing model! #hcldr, #PtExp, #MedEd |
| Susan Woolner, CPXP @susanwoolner RT @JoeBabaian: Megan @TextraHealth extending and echoing @RasuShrestha's comments tonight on #hcldr - where should the focus be?? https://t.co/YSM5735jlT |
| PF Anderson @pfanderson@disabled.social @pfanderson @MI_turnaround +1000. That's the benefit of stories like @TheBadDr https://t.co/Xcs7DBBOQw - empathy for the clinician #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @EMoriartyWade: T4 Create positions for primary care doctors who *only* see patients with complex medical needs. We had this at Children’s Specialized Hospital in NJ for kids with complex medical needs and it was an amazing model! #hcldr, #PtExp, #MedEd |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mkatewarnock: @susanwoolner What a tremendous asset you must be to the patients in your system! Having the skills to org a health history, make clear the Qs they need answered is priceless. And should be scaled!! #hcldr https://t.co/ED88ifXXQj |
| Joe Babaian 🇺🇦 @JoeBabaian RT @TheBingle: T4 Call out the non-listeners! Let patients be your guide by what they are really trying to say in non Dr. jargon. Never, ever discount what a patient is telling you;even if tests contradict it! #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha RT @JoeBabaian: When a respected innovator and physician like Rasu @RasuShrestha says: "We need to move from a culture of 'paternalistic care' to one of 'participatory care'. That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/krYOgW0rko " We need to listen! #HCLDR https://t.co/r5lsWBoN5X |
| Kistein Monkhouse, MPA @KisteinM RT @EMoriartyWade: @hcldr T4 Enable doctors to schedule longer visits based on complexity (like many pediatric specialists seem to do). #hcldr, #PtExp |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mayoclinic_cenr: T4 #hcldr The Proposal for a Patient Revolution | Dr. Victor Montori | TEDxZumbroR... https://t.co/govggbifU1 |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @GraceCordovano: @hcldr I was admitted to a burn unit years ago. Had an anaphylactic reaction to morphin. Dr didn’t believe me at first, told me to breathe bc I was hyperventilating. Minute later yelled at me for not telling him about the allergy. I never knew I was allergic to morphin. #hcldr #PtExp |
| Virginia @PracticalHIT #hcldr t4 listening is not just about understanding it's about building relationships. That's where the biggest value comes. |
| Joe Babaian 🇺🇦 @JoeBabaian @mayoclinic_cenr Thank you for sharing this! #hcldr |
| Amanda G @LAlupusLady RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Patient Critical Co-op @PatientCritical A4: Doctors are being asked to do more with less, though the USA spends more money on #healthcare than ever, & more than any other country, none of that money results in better care. The system is fundamentally broken. We have to change #healthcare to impove patient care #hcldr |
| Enlightening Results 💡 @GraceCordovano @TextraHealth @hcldr I was like...#hcldr https://t.co/T3F9DKf6Np |
| MeganJanas🔗 @megan_janas @MI_turnaround That’s right! We need records that are patient focused and provide insight and knowledge for your care team. Makes sense! #hcldr |
| Susan Woolner, CPXP @susanwoolner This is awful, Healther! #hcldr https://t.co/fuHaxQkoMG |
| Jamie Roger @JamieRoger8 RT @PracticalHIT: #hcldr t4 listening is not just about understanding it's about building relationships. That's where the biggest value comes. |
| Rasu Shrestha MD MBA @RasuShrestha RT @LAlupusLady: @hcldr A4 the answer is simple, the human touch/connection is key to improving healthcare. People first. #hcldr |
| Jeremy Coleman @jeremycoleman @ALZGLA I would put it as profits follow the outcomes instead of outcomes being a side effect. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @GraceCordovano @TextraHealth What a concept! Healthcare for the people by the people! #HCLDR #CHA2018 https://t.co/WyI3tLAUvv |
| Alzheimer's Los Angeles @AlzheimersLA @eHealthMusings Add to that power imbalances between patient and doctor or cultural norms that position doctors as an expert not to be questioned, and many patients have a hard time speaking up. #hcldr |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO Great #hcldr all! PLUG: Check out my Upcoming Health System Chats in Social VR Series Events https://t.co/eRBZ5UOaxK https://t.co/cYwOuLdDiM |
| Jon McBride 🌴 @jamcbride RT @GraceCordovano: @TextraHealth Cut out insurance companies, move to a decentralized, block chain based health ledger & cryptocurrency system that supports health, leverages direct primary care 🎯 #hcldr #CHA2018 |
| kathy kastner @KathyKastner Go @Vmontori MT !@mayoclinic_cenr: The Proposal for a Patient Revolution |Dr. Victor Montori | TEDxZumbroR... https://t.co/FicNhpFoGJ #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @lauradianeappel: @wareFLO I think that is a parable or something similar...for want of nail. Small, boring is still relevant. And sand in the gears is maddening. #hcldr |
| MeganJanas🔗 @megan_janas RT @JoeBabaian: Read this again from Megan @TextraHealth: EHR's were NOT designed to HELP patients. They WERE (are) designed for BILLING. Period. Learn it and act on this. #hcldr https://t.co/xOFbaVZmia |
| Joe Babaian 🇺🇦 @JoeBabaian RT @MI_turnaround: @GraceCordovano @TextraHealth What a concept! Healthcare for the people by the people! #HCLDR #CHA2018 https://t.co/WyI3tLAUvv |
| Alzheimer's Los Angeles @AlzheimersLA RT @EMoriartyWade: T4 Create positions for primary care doctors who *only* see patients with complex medical needs. We had this at Children’s Specialized Hospital in NJ for kids with complex medical needs and it was an amazing model! #hcldr, #PtExp, #MedEd |
| MeganJanas🔗 @megan_janas RT @GraceCordovano: @TextraHealth Cut out insurance companies, move to a decentralized, block chain based health ledger & cryptocurrency system that supports health, leverages direct primary care 🎯 #hcldr #CHA2018 |
| Joe Babaian 🇺🇦 @JoeBabaian @MI_turnaround @GraceCordovano @TextraHealth Monica you are doing so well after the dog drama! I am impressed!! :) #hcldr |
| Sunnie Southern @SunnieSouthern @NathanGrunewald .@NathanGrunewald & @MI_turnaround so glad that you pointed this out. There are SOOO many wonderful healthcare providers out there and many that participate here. Let's becareful not to overlook the ones that are trying so hard in a system that doesn't always support them. #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @NathanGrunewald: T4 Bring #patients and #providers together to demand change to a system limiting our ability to hear one another. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @susanwoolner Truely. #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @eHealthMusings: Being nice, speaking up … that takes energy that a patient may not have when they are in pain … pain can neuter the most vocal consumer #hcldr https://t.co/BnqfS0okII |
 | David Kovacevic, MD, FAAOS @KovacevicMD T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: patients, doctors, hospital leaders, support staff https://t.co/pfaig2szEb |
| Monica Stout, She/Her/Hers @MI_turnaround @TextraHealth @GraceCordovano @hcldr Oh my goodness. *SMH* #HCLDR |
| Kistein Monkhouse, MPA @KisteinM RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| HCLDR Moderator @hcldr That’s a wrap. Thank you to everyone who joined in on tonight’s #hcldr chat! Your time, tweets and comments are greatly appreciated. |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO You sound like #henryford! #hcldr https://t.co/d12btfpHPw |
| Patient Critical Co-op @PatientCritical A4: Without sounding like a revolutionary, we need to have talks in coffee shops and neighbors, and get #healthliteracy trending in the real world, before we're going to fix #healthcare. Tell somebody about this great discussion you had on #hcldr tomorrow. |
| Amanda G @LAlupusLady RT @KovacevicMD: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: patients, doctors, hospital leaders, support staff https://t.co/pfaig2szEb |
| Lisa Davis Budzinski @lisadbudzinski T4 High quality care can come from disruptors in healthcare like @CitizenHealthio #hcldr |
| Tebra @TebraOfficial RT @KovacevicMD: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: patients, doctors, hospital leaders, support staff https://t.co/pfaig2szEb |
| Heather McCullen @H_SalemOaks @susanwoolner Hey, on the upside now I get to win arguments by saying "I SAVED YOUR LIFE!" by finally calling an ambulance. (this is not a very good upside) #hcldr |
| Kate Warnock @mkatewarnock @pfanderson @LAlupusLady It must have been unbearable for you, I pray some peace enters your household and eases the memory of it #hcldr |
| Enlightening Results 💡 @GraceCordovano @TheBingle T4) I encourage my children to grab their pediatricians attention if they have a question & aren’t being heard. We must model the behavior for the next generation. Drive your care! 🚀 #hcldr |
| Bingle @TheBingle Logical solution. #hcldr https://t.co/x7WtGlPe6h |
| Heidi Grabenstatter @PatientIntv @H_SalemOaks In the pediatric neurology clinic I work with, a comprehensive team of specialists sit on kindergarten-sized chairs to be at eye level of the child. It's one of the most awesome things I have seen. #hcldr |
| Alzheimer's Los Angeles @AlzheimersLA Would it be helpful if patients were sent a "prep for your visit" form before an appointment. We just caregivers keep a notebook to track behavior changes, meds, etc and take that to all the patient's appointments. #hcldr https://t.co/0VLLsMxzT7 |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @hcldr Thank you for another lively and eye opening #hcldr tweetchat! |
| PF Anderson @pfanderson@disabled.social @pfanderson @GraceCordovano @hcldr I had an experience like that once. Had a doc make fun of me because I hadn't told him I had mental illness. Which I didn't, because I DON'T. But he believed that was the only possible cause of Rxn I had. Turns out I can't have steroids https://t.co/Lj5pf63v4S #hcldr |
| HCLDR Moderator @hcldr Don’t forget to use the #hcldr hashtag during the rest of the week for interesting healthcare/leadership posts, pics, articles & news |
| Michael Joseph, PMP @HealthData4All RT @JoeBabaian: Keep reading Allison's @AllisonMassari thoughts #hcldr folks! Follow her if you aren't already! https://t.co/lHCDbJLOnC |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @mayoclinic_cenr: T4 #hcldr The Proposal for a Patient Revolution | Dr. Victor Montori | TEDxZumbroR... https://t.co/govggbifU1 |
| Monica Stout, She/Her/Hers @MI_turnaround @SunnieSouthern @NathanGrunewald Yes! It's hard to soar like an eagle when your wings are being weighed down with so many things! Let's be realistic in our expectations and extend our empathy to our providers as well. #HCLDR |
| kathy kastner @KathyKastner 👏🎉 [another] great and amazing brain buzz of a chat ! #hcldr |
| Erin Moriarty Wade @EMoriartyWade @kate_gillmer I have a 2nd grader who would rock this out! #hcldr |
| Mike “STILL wearing the mask” Gonzalez, MD @Zindoctor @TextraHealth So true, Megan. The #EHR has only placed increasing burden on the physician and has become a barrier between the face-to-face encounter. This must change. With each click, we lose value - yet we are often asked for #JustOneMoreClick by our health systems. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Joe Babaian 🇺🇦 @JoeBabaian @2healthguru @mkatewarnock @_GuideWell @WrldHealthcare Great having you here tonight Gregg! It was a nice evening! See you soon! #hcldr |
| MeganJanas🔗 @megan_janas RT @lisadbudzinski: @MI_turnaround Yes, it’s very important to give as much as we can as patients. Take time to appreciate everything that is involved during & after appts. Being a Dr is a very hard business to be in #hcldr |
| Colin Hung @Colin_Hung Waving goodnight to #hcldr from Salt Lake City! Now with Brunette @sarahbennight and our friend John. #HMPS18 https://t.co/fvmGbUbu8V |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Zindoctor: @TextraHealth So true, Megan. The #EHR has only placed increasing burden on the physician and has become a barrier between the face-to-face encounter. This must change. With each click, we lose value - yet we are often asked for #JustOneMoreClick by our health systems. #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @PatientCritical: A4: A4: Doctors are being asked to do more with less, though the USA spends more money on #healthcare than ever, & more than any other country, none of that money results in better care. The system is fundamentally broken. We have to change #healthcare to impove patient care #hcldr |
| Enlightening Results 💡 @GraceCordovano An hour is never enough! Thank you for all the great insights #hcldr. Until next time. https://t.co/xtEiB0MOXG |
 | Tjorvi E Perry @teperryMD RT @kate_gillmer: I think patient advisory committees are a great strategy for healthcare organizations deliver better care. #hcldr |
| MeganJanas🔗 @megan_janas RT @wareFLO: You sound like #henryford! #hcldr https://t.co/d12btfpHPw |
| Joe Babaian 🇺🇦 @JoeBabaian @Colin_Hung @sarahbennight @CoherenceMed enjoy! #hcldr |
| Rasu Shrestha MD MBA @RasuShrestha Closing Thought for #HCLDR: Clinicians truly believe they are "patient centric"; it's often the system (IT, incentives, care models) that hold them back. We need to re-build/ re-imagine these systems to be truly built around patients. https://t.co/XyPewYy4vn |
| MeganJanas🔗 @megan_janas RT @PatientCritical: A4: A4: Without sounding like a revolutionary, we need to have talks in coffee shops and neighbors, and get #healthliteracy trending in the real world, before we're going to fix #healthcare. Tell somebody about this great discussion you had on #hcldr tomorrow. |
| Joe Babaian 🇺🇦 @JoeBabaian RT @RasuShrestha: Closing Thought for #HCLDR: Clinicians truly believe they are "patient centric"; it's often the system (IT, incentives, care models) that hold them back. We need to re-build/ re-imagine these systems to be truly built around patients. https://t.co/XyPewYy4vn |
| Michael Joseph, PMP @HealthData4All RT @RasuShrestha: T4: T4: Here's what's needed: ✔️Adopting new roles (patient, advisory) ✔️Collaboration ✔️Better IT ✔️Education for new models ✔️Right incentives ✔️Change business model Read more: https://t.co/VDBmCiWi0W #HCLDR #S4PM https://t.co/qz4mRc0gNs |
| Sunnie Southern @SunnieSouthern RT @KovacevicMD: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: T4 #hcldr patient advisory board with collaborative participation amongst all stakeholders: patients, doctors, hospital leaders, support staff https://t.co/pfaig2szEb |
| Erin Moriarty Wade @EMoriartyWade RT @FollowHeidi: T3 when it works, however, communication can change everything. My oncologist (and hero) listened and actually HEARD what i had to say-my fears, concerns, hopes, goals-everything. I wish every doctor could learn from his heart. #hcldr |
| Laura Appel @lauradianeappel Nicely done, @hcldr @JoeBabaian. #listening #hcldr |
| Heidi Grabenstatter @PatientIntv RT @kate_gillmer: I think patient advisory committees are a great strategy for healthcare organizations deliver better care. #hcldr |
| Kate Warnock @mkatewarnock @2healthguru @JoeBabaian @_GuideWell @WrldHealthcare Gotta admit I was thinking the same thing, @2healthguru!! #whcc18 was chock-full of some favorites! Will you be at #HLTH2018 next week?? #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @ALZGLA: @eHealthMusings Add to that power imbalances between patient and doctor or cultural norms that position doctors as an expert not to be questioned, and many patients have a hard time speaking up. #hcldr |
| Monica Stout, She/Her/Hers @MI_turnaround @JoeBabaian @GraceCordovano @TextraHealth 😂 I needed something to distract me from my high drama home life this week. 🐶🐱💊💉 #HCLDR |
| Kistein Monkhouse, MPA @KisteinM RT @PatientCritical: A4: A4: Doctors are being asked to do more with less, though the USA spends more money on #healthcare than ever, & more than any other country, none of that money results in better care. The system is fundamentally broken. We have to change #healthcare to impove patient care #hcldr |
| David Kovacevic, MD, FAAOS @KovacevicMD RT @GraceCordovano: @TheBingle T4) I encourage my children to grab their pediatricians attention if they have a question & aren’t being heard. We must model the behavior for the next generation. Drive your care! 🚀 #hcldr |
| Amanda G @LAlupusLady @ALZGLA Isn’t that considered “concierge medicine”? #hcldr |
| Nathan Grunewald MD MBA FACS @NathanGrunewald @Zindoctor @TextraHealth I'm #clickaverse and I believe it should have it's own ICD-10 code. #hcldr |
| Colin Hung @Colin_Hung RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| Monica Stout, She/Her/Hers @MI_turnaround RT @TextraHealth: @MI_turnaround That’s right! We need records that are patient focused and provide insight and knowledge for your care team. Makes sense! #hcldr |
| Lisa Davis Budzinski @lisadbudzinski Everyone have a wonderful week no matter where you are✨ #hcldr |
| MeganJanas🔗 @megan_janas @PatientCritical We need a healthcare movement- just like teachers with the RedForEd! When people get together and demand change, good things happen. It starts with people like this! #ChangeAgents #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @Getgenerations @RasuShrestha @2healthguru @wareFLO @Colin_Hung @LGin412 @HealthData4All @pjmachado @techguy @ePatientDave Solutions come from the have nots, not the haves. The AIDS crisis solutions were led by the Mob, drag queens, and drug dealers https://t.co/2Ged7zGx4C Who will fix patient communication? Not traditional healthcare #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @KathyKastner: Go @Vmontori MT !@mayoclinic_cenr: Go @Vmontori MT !@mayoclinic_cenr: The Proposal for a Patient Revolution |Dr. Victor Montori | TEDxZumbroR... https://t.co/FicNhpFoGJ #hcldr |
 | Tatyana Kanzaveli @glfceo RT @RasuShrestha: Closing Thought for #HCLDR: Clinicians truly believe they are "patient centric"; it's often the system (IT, incentives, care models) that hold them back. We need to re-build/ re-imagine these systems to be truly built around patients. https://t.co/XyPewYy4vn |
| MeganJanas🔗 @megan_janas RT @Zindoctor: @TextraHealth So true, Megan. The #EHR has only placed increasing burden on the physician and has become a barrier between the face-to-face encounter. This must change. With each click, we lose value - yet we are often asked for #JustOneMoreClick by our health systems. #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @H_SalemOaks: @pfanderson @onegrenouille @quickmuse @choo_ek He lost 100+lbs after his diagnosis, they all congratulated him. Instead they should have been looking for a cause of rapid, unexplained weightloss. #hcldr |
| Erin Moriarty Wade @EMoriartyWade RT @PatientIntv: @H_SalemOaks In the pediatric neurology clinic I work with, a comprehensive team of specialists sit on kindergarten-sized chairs to be at eye level of the child. It's one of the most awesome things I have seen. #hcldr |
 | nobism @nobismhealth RT @PatientCritical: A2: To bang a drum I freguently bring out at #hcldr, this discussion is about two things: A2: To bang a drum I freguently bring out at #hcldr, this discussion is about two things: improving profit margins and staffing issues (as well as intangibles like PR, prestige and wooing donors)...and it's also about moving from tickbox med to #patientcentric, #codesign #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @RasuShrestha This is a closing thought for us to really internalize. The people, being decent and dedicated clinicians and staff, aren't the main issue - you said it. #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @SunnieSouthern: @NathanGrunewald .@NathanGrunewald & @MI_turnaround so glad that you pointed this out. There are SOOO many wonderful healthcare providers out there and many that participate here. Let's becareful not to overlook the ones that are trying so hard in a system that doesn't always support them. #hcldr |
| Patient Critical Co-op @PatientCritical @SolidFooting Just finished an #hcldr tweetchat about active listening in connecting with patients. Gee... confidentiality, bureaucratic roadblocks? It's almost like #healthcare wants to keep patients sick...and disconnected. But I'm sure that's just a side effect of a sick system. |
| Joe Babaian 🇺🇦 @JoeBabaian @lisadbudzinski Thanks for joining! #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @H_SalemOaks @onegrenouille @quickmuse @choo_ek That's terrifying. When I had CO poisoning, I lost 60lbs in 2 months. Everyone told me how great I looked, but I was too weak to walk. #hcldr |
| Amanda G @LAlupusLady May is #LupusAwarenessMonth so feel free to follow and share my tweets all month long. Also #MentalHealthAwarenessMonth and #ArthritisAwarenessMonth sharing is caring. #hcldr https://t.co/DlfyTZMe32 |
| Monica Stout, She/Her/Hers @MI_turnaround @Colin_Hung @sarahbennight @CoherenceMed @JoeBabaian Love the brunette, @sarahbennight! Good to see your faces! Enjoy SLC! #HCLDR |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO RT @Zindoctor: @TextraHealth So true, Megan. The #EHR has only placed increasing burden on the physician and has become a barrier between the face-to-face encounter. This must change. With each click, we lose value - yet we are often asked for #JustOneMoreClick by our health systems. #hcldr |
| Health Equity and Community Engagement Research @mayoclinic_cenr #hcldr nice chat everybody https://t.co/TCL8zeucQx |
| Joe Babaian 🇺🇦 @JoeBabaian @MI_turnaround @GraceCordovano @TextraHealth Right? :) #hcldr |
 | CleanM8 @CleanM8 RT @RasuShrestha: T3: T3: We need to move from a culture of "paternalistic care" to one of "participatory care". That's the ONLY way forward. Love the work of #S4PM Check out: https://t.co/TFPx3l3Ayz #HCLDR https://t.co/dbx6gKYtjK |
| MeganJanas🔗 @megan_janas @Zindoctor It’s time for voice enabled technologies and technical communication assistants that can work alongside doctors and nurses to assist. #futurism #hcldr |
| Susan Woolner, CPXP @susanwoolner Agree that a PFAC can help both patients, doctors and support staff #hcldr https://t.co/l2gCrhP5Nq |
| Joe Babaian 🇺🇦 @JoeBabaian @mayoclinic_cenr Great gif! Yes it was and thanks to YOU for joining as always. #hcldr is a nice home on the internet to get things done. |
| PF Anderson @pfanderson@disabled.social @pfanderson #hcldr "What does this say...? FIX IT!" https://t.co/KR6YsUANjL |
| Joe Babaian 🇺🇦 @JoeBabaian @MI_turnaround @Colin_Hung @sarahbennight @CoherenceMed Hey, they are having fun! :) #hcldr |
| Amanda G @LAlupusLady Thank you @hcldr @JoeBabaian and @Colin_Hung for the incredible #hcldr community conversation. |
| Kate Warnock @mkatewarnock Doesn't matter that it was a long day, there's no place I'd rather be than w/ #hcldr favs @JoeBabaian @Colin_Hung. Thanks for the great topic and the fastest hour of my week! |
| Kate Gillmer @kate_gillmer Great chat, as always. Good night, #hcldr crew! |
| Jamie Roger @JamieRoger8 @JoeBabaian @Colin_Hung great chat tonight as always. Have a wonderful week #hcldr |
| PF Anderson @pfanderson@disabled.social @pfanderson @onegrenouille @JoeBabaian @hcldr @RBlount Perhaps we need a MedicAlert charm bracelet! #hcldr |
| Bingle @TheBingle Great point. #hcldr https://t.co/hbGDELEUiI |
| Joe Babaian 🇺🇦 @JoeBabaian @kate_gillmer Thanks to you Kate! We love it here with all of you that make #hcldr what it is! @Colin_Hung and I could NEVER make it without the brains and passion of the community :) |
| Joe Babaian 🇺🇦 @JoeBabaian @JamieRoger8 @Colin_Hung You're so welcome! #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mkatewarnock: Doesn't matter that it was a long day, there's no place I'd rather be than w/ #hcldr favs @JoeBabaian @Colin_Hung. Thanks for the great topic and the fastest hour of my week! |
| Alzheimer's Los Angeles @AlzheimersLA *we suggest caregivers #editbuttontwitter #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @mkatewarnock @Colin_Hung Kate, wow, that means so much, thank you. #hcldr |
| Heidi Grabenstatter @PatientIntv Signing off #hcldr. Thank you and enjoy the rest of your week! |
| PF Anderson @pfanderson@disabled.social @pfanderson @mkatewarnock @LAlupusLady Thank you. Luckily, he didn't really need the IV, so we were able to get by without a second effort. #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @LAlupusLady @hcldr @Colin_Hung You're welcome Amanda - please take care. #hcldr |
 | UPMC Enterprises @UPMCEnterprises RT @RasuShrestha: Got my "mug" shot. The future of HLTH looks bright. 😜 Looking forward to amazing dialogue and discussions at #HLTH2018. ✔️Here's what we'll be doing: https://t.co/W3aelGuD3v #UPMCinnovates #pinksocks #hcldr https://t.co/xpqCKYe1m9 |
| Alzheimer's Los Angeles @AlzheimersLA RT @pfanderson: @onegrenouille @JoeBabaian @hcldr @RBlount Perhaps we need a MedicAlert charm bracelet! #hcldr |
| Nirav J. Modi @NiravJModi RT @RasuShrestha: Closing Thought for #HCLDR: Clinicians truly believe they are "patient centric"; it's often the system (IT, incentives, care models) that hold them back. We need to re-build/ re-imagine these systems to be truly built around patients. https://t.co/XyPewYy4vn |
| Joe Babaian 🇺🇦 @JoeBabaian @keenzai @LGin412 @mikebiselli @Colin_Hung @andrewintech @RasuShrestha @nickisnpdx @bisgur @jameyedwards @HealthData4All Enjoy your evening! #hcldr |
| Lisa Davis Budzinski @lisadbudzinski @RasuShrestha Do you ever find yourself shaking your head wondering at what point the Dr Patient relationship fell by the wayside? #hcldr https://t.co/tU78fhxfPt |
| Kate Gillmer @kate_gillmer RT @JoeBabaian: @kate_gillmer Thanks to you Kate! We love it here with all of you that make #hcldr what it is! @Colin_Hung and I could NEVER make it without the brains and passion of the community :) |
| Colin Hung @Colin_Hung The prom-shot with @paul_griffiths at #HMPS18 #hcldr https://t.co/D1xBP611U9 |
| Kate Gillmer @kate_gillmer RT @JoeBabaian: @kate_gillmer Thanks to you Kate! We love it here with all of you that make #hcldr what it is! @Colin_Hung and I could NEVER make it without the brains and passion of the community :) |
| Bingle @TheBingle @lisadbudzinski @RasuShrestha Well I'll tell ya Darl..... I mean Lisa... YES! #hcldr |
| Mike “STILL wearing the mask” Gonzalez, MD @Zindoctor @NathanGrunewald @TextraHealth 🎯👏 V297.33XD - Sucked into coding encounter, subsequent visit #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian @AllisonMassari Thanks so much for joining us tonight. You've shared some rich thoughts that will stay with me. #hcldr |
| Kate Warnock @mkatewarnock @pfanderson @H_SalemOaks @SalemOaks DO THIS!!! Oh my gosh @JoeBabaian @Colin_Hung do you see the potential fruits of tonight's #hcldr chat?? Who else might help @pfanderson @H_SalemOaks in their biz quest? |
 | Al @Ali_HHNYC RT @KisteinM: T1: T1: Listening is crucial in healthcare! not only can providers gain valuable information from patients to deploy better diagnoses and treatment but it is also important in demonstrating empathy to #patients #hcldr https://t.co/4xO0J7oOtB |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mkatewarnock: @pfanderson @H_SalemOaks @SalemOaks DO THIS!!! Oh my gosh @JoeBabaian @Colin_Hung do you see the potential fruits of tonight's #hcldr chat?? Who else might help @pfanderson @H_SalemOaks in their biz quest? |
| Bingle @TheBingle Thanks for enlightening The Only Living Boy In NY..... #hcldr https://t.co/2r53ATZeND |
| Joe Babaian 🇺🇦 @JoeBabaian RT @mkatewarnock: Quick, someone get this woman an app developer!! Imagine the world of good you'd do if @pfanderson's system was captured in a simple app... not kidding #hcldr https://t.co/TPoplGNJSA |
| Joe Babaian 🇺🇦 @JoeBabaian @EMoriartyWade Erin, our pleasure! #hcldr |
| Susan Woolner, CPXP @susanwoolner RT @Zindoctor: @TextraHealth So true, Megan. The #EHR has only placed increasing burden on the physician and has become a barrier between the face-to-face encounter. This must change. With each click, we lose value - yet we are often asked for #JustOneMoreClick by our health systems. #hcldr |
| Mike “STILL wearing the mask” Gonzalez, MD @Zindoctor @TextraHealth 🤩🎯👏 Exactly. Working on it. Invisible to the patient. Added value. Seamless. #WeCanDoThis #hcldr https://t.co/p57hJGemqz |
| Bingle @TheBingle Thank you JB, Colin & all for very great chat. Have a SUNNY DAY WEEK! #hcldr |
| Mike “STILL wearing the mask” Gonzalez, MD @Zindoctor RT @TextraHealth: @Zindoctor It’s time for voice enabled technologies and technical communication assistants that can work alongside doctors and nurses to assist. #futurism #hcldr |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Zindoctor: @TextraHealth 🤩🎯👏 Exactly. Working on it. Invisible to the patient. Added value. Seamless. #WeCanDoThis #hcldr https://t.co/p57hJGemqz |
| Joe Babaian 🇺🇦 @JoeBabaian RT @Zindoctor: @hcldr Such an important #hcldr topic tonight. Sorry I couldn't join in, had to split time with #ETHAN tonight. Looking forward to the transcript in the morning, @JoeBabaian. Have a great night, everyone! |
| Susan Woolner, CPXP @susanwoolner Love this idea! #hcldr https://t.co/yrsNKyKxM7 |
| Bingle @TheBingle RT @MariahWrites: @TheBingle And that's when you find a new doctor. #hcldr |
#HCLDR content from Twitter.