#HITsm Transcript
Healthcare social media transcript of the #HITsm hashtag.
– ().
See #HITsm Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | MEDITECH @MEDITECH @techguy Thank you, @techguy! #MEDITECH50 #HITsm |
 | Healthcare Scene @HealthcareScene Let's take 5 min to introduce yourselves. Who are you? What do you do? Where are you from? And what's your favorite sport? @advancedmd @AmandaSHansen #HITsm |
| Healthcare Scene @HealthcareScene Welcome to this week's #HITsm chat hosted by AmandaSHansen from @advancedmd on the topic “Challenges and Triumphs of the Independent Practice” Details: https://t.co/wSjzlmEQch https://t.co/zREy4wjsI9 |
 | AdvancedMD @advancedmd Thank you for this wonderful introduction! My brand new Twitter handle is @AmandaSHansen -- but today I will be joining from the @AdvancedMD account. Looking forward to hearing everyone's thoughts! #HITsm |
 | John Lynn @techguy @advancedmd @AmandaSHansen Welcome to Twitter. Nothing better than a little baptism by fire having you host a Twitter chat. #HITsm |
 | Gail Zahtz 🇮🇱 @GailZahtz In advance of today’s #hitsm of integrating HIT- a true story for the laugh: I was talking with a surgeon years ago about getting HIT into medicine. He said, “I don’t know what they’re talking about us not having tech, we HAVE computers now.” Managing expectations... |
| Healthcare Scene @HealthcareScene T1: How have healthcare providers adapted to connect with today’s consumer-oriented patients? How do they leverage technology tools to improve engagement? @advancedmd @AmandaSHansen #HITsm https://t.co/JvakWIhbVo |
| John Lynn @techguy Excited for today's chat since my initial exposure to the world of #HealthIT was ambulatory. I write @HealthcareScene and run @EXPOdotHealth and @HITMarketingPR I love all sports. My favorite to play is ultimate frisbee. My favorite to watch right now is Rugby. #HITsm |
| AdvancedMD @advancedmd A1 Patients today are educated, proactive, tech-savvy. Modern practices should use automated processes to streamline scheduling, access to test results, forms, and bill pay. The more engaged patients are, the more satisfied they will be. #HITsm |
| John Lynn @techguy Good point. Reminds me of my experience with my wife's OB/GYN. After 3 children and 1 miscarriage, I got to see her full journey to EHR. Was funny to see her thoughts on it change. #HITsm |
 | Molly True @mollytruelife T1: Utilize more than just phone calls, think multi-channel contact center with SMS, web chat, email, voice, portal - having all those options improves engagement. #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz The most leveraging of technology tools by healthcare providers IMO occurs when the tech solutions are co-created with providers (and patients) within the work flow of actual healthcare. Then it’s a much higher use and value for hcp to connect. #HITsm |
 | KNB Communications @KNBComm @HealthcareScene @advancedmd @AmandaSHansen A1. Doctors have become much more tech savvy. They are using tech from telemedicine to texting to communicate with patients -- all in the past decade! #HITsm |
| John Lynn @techguy Many haven't. That's the unfortunate truth. However, those that have adapted are offering things like: online self scheduling, patient reminders, email/text communication, access to patient records, electronic payment, to name a few of the most popular. #HITsm |
| John Lynn @techguy Thanks for joining Molly. How many do you think do this well now? What's holding organizations back from it? #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy I think your examples though are great ones where there’s high value to patients and providers and it’s intuitive to both to use and within the way they’re working already. The ability to make appointments on one’s phone is no small thing. #HITsm |
 | Sam Smith @SamSmit64246628 RT @techguy: Excited for today's chat since my initial exposure to the world of #HealthIT was ambulatory. I write @HealthcareScene and run @EXPOdotHealth and @HITMarketingPR I love all sports. My favorite to play is ultimate frisbee. My favorite to watch right now is Rugby. #HITsm |
| KNB Communications @KNBComm @techguy Great point. #HITsm |
 | Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Happy Friday everyone. I'm Shereese here in Maryland. I'm an independent hit consultant and #entrepreneur. I work nationwide, successfully ( in case you're wondering) and I write and speak. #hitsm https://t.co/9VOcpIDxn1 |
| John Lynn @techguy I was thinking about this today when I got a 3rd email reminder notice to do a survey for my provider. They have the capability for this, but they haven't reminded me that I haven't gone and gotten my lab tests done (something that would be useful to me). #HITsm |
 | Jeremy Coleman @jeremycoleman @techguy I see all the tech that's been implemented at scale is very unidirectional "self service" things. The challenge is to make this bi-directional a la telemedicine or even chatbot triaging. #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz One of my favorite examples of “why isn’t this being done” was a related idea by @Cascadia - we can track amazon orders- why can’t we track labs and test results on our phone? Would be brilliant. Easy tech still isn’t being used. #hitsm |
| John Lynn @techguy @GailZahtz Agreed. All of the ones that I listed are a benefit to the patient and provider which I think is key. It's at least part of the reason why I think telemedicine hasn't fully taken off yet. It mostly benefits the patient and does little to change the process for the doc #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba A1 Not that they're perfect but patient portals have made direct communication and access to records more timely for patients. #HITsm |
| John Lynn @techguy True. Takes much more effort to make it bi-directional. I've liked what @SimplifiMed has been doing with their chatbot in this regard. #HITsm |
| KNB Communications @KNBComm @techguy Yes...new tech is exciting and flashy but setting it up so it actually works well (which isn't always the most fun part) needs a lot of attention too. #HITsm |
| John Lynn @techguy HIPAA #ExcusesUsedPoorly #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy I think telemedicine would really take off if hcp’s (and let’s be honest, billing) knew how to use it better within the health center’s current workflow. It’s a tremendous opportunity for mental health therapy or rural meded for example within workflow. #HITsm |
| Healthcare Scene @HealthcareScene T2: How can independent practice physicians leverage technology to achieve work-life balance and avoid burnout? @advancedmd @AmandaSHansen #HITsm https://t.co/x7z0AAb41l |
| AdvancedMD @advancedmd A2.1 We know from research that three very important things that make independent physicians more satisfied are: -control over decisions, -strong patient relationships, and -self-determined working hours. So, tech must help with these to be most effective. #HITsm |
| Jeremy Coleman @jeremycoleman T2: In my opinion, this is where Independent Physician Assoc should step in and be tech "co-ops" to get scale pricing. #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz Ahh... we want to talk about the mis-information about what is HIPAA and not and how it’s creating a barrier to innovation? I’m in! People forget that HIPAA is if patients do not give consent. I’m confident many would happily give consent to have their own information. #HITsm |
| John Lynn @techguy You're not wrong. Although, it's like asking someone if they are enjoying a long trip by horse when they could have offered you a ride in a stretch limo. Sure, the horse is better than walking, but a limo would be better. #HITsm |
 | Crossmed Health News 🇿🇦 🇰🇪 @CrossmedN RT @advancedmd: A2.1 We know from research that three very important things that make independent physicians more satisfied are: A2.1 We know from research that three very important things that make independent physicians more satisfied are: -control over decisions, -strong patient relationships, and -self-determined working hours. So, tech must help with these to be most effective. #HITsm |
| John Lynn @techguy I think we're starting to see it take off. Once enough organizations offer it, everyone will have to do it and that's a good thing. It's definitely a great option for patients. #HITsm |
| AdvancedMD @advancedmd A2.2 Practice automation tech cuts down on the manual processes of distributing pt clinical and billing info, with the benefits of both accuracy and time. Reducing admin burdens means doctors spend more time doing what they love and less time in front of their screens. #HITsm https://t.co/ykMZWbCDkJ |
| Gail Zahtz 🇮🇱 @GailZahtz Agreed. And I come from the far reaching ideal that physicians and patients really do want to get back to honoring their trusted relationship. Technology needs to be a tool to reinforce that relationship, not another barrier. #HITsm |
 | Jen Buhay, PhD 💙 @JenBuhayPhD RT @techguy: You're not wrong. Although, it's like asking someone if they are enjoying a long trip by horse when they could have offered you a ride in a stretch limo. Sure, the horse is better than walking, but a limo would be better. #HITsm |
| John Lynn @techguy This week I've been really interested in EHR assistants. The autonomous documentation that could be done by technology would make this happen. Looking @SaykaraHealth as one example. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz A simple technology answer to physician burnout: look at the non-medical tasks that are overwhelming the time and attention of physicians, automate those so hcp’s can use their years of training and passion for patients instead of paper. T2 #HITsm |
| KNB Communications @KNBComm @techguy I've personally never had a #telemedicine appointment and I would love to! Just has never been an option for me. #hitsm -Beth |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy But you know, HIT is still in infancy. Did or should we expect HIT to be perfect right out the gate? It's a little unreasonable, IMHO, but in this Amazon climate, our expectations make portals seem worse than I believe they are. We need to look ahead. #hitsm https://t.co/8FSvyOzYx0 |
| John Lynn @techguy One thing that's also worth noting is that technology won't help burnout if you don't make work-life balance a priority. If technology can make it so you can see 20 patients a day rather than 15, that won't help with burnout if you don't stay at 15 per day. #HITsm |
| John Lynn @techguy Good list. #HITsm |
 | Dr Samson Ronoh 🇿🇦 🇰🇪 @DrSamsonRonoh RT @advancedmd: A2.1 We know from research that three very important things that make independent physicians more satisfied are: A2.1 We know from research that three very important things that make independent physicians more satisfied are: -control over decisions, -strong patient relationships, and -self-determined working hours. So, tech must help with these to be most effective. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @KNBComm @techguy It’s really a great option. Examples: therapy, looking at something on the skin to see if you need more labs, if you’re in an area where the specialty you need doesn’t have providers- having access without the all day drive. I’d love to see it used more. #HITsm |
| KNB Communications @KNBComm @ShereesePubHlth @techguy I recently told someone one of the things I admired about you was your ability to be excited about what's ahead, while also being realistic about how to use what we have in the present. #hitsm -Beth |
| John Lynn @techguy Yep. It's just an excuse that isn't true in most cases. #HITsm |
| John Lynn @techguy RT @kimemson: |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T2 Join a larger group, lol. But seriously folks, independents can more customize while still being able to provide for patients efficiently. Better workflow= more time for life. #WorkLifeBalance #hitsm https://t.co/QJFRWgXTgF |
| Molly True @mollytruelife T3: Make use of speech to text tools and for the login process to save time tap & go logins, number of times a clinician has to login is staggering #hitsm |
| John Lynn @techguy Do you think that video visits help with physician burnout? I think it can help with patient burnout, but I'm not sure it helps the physician side. #HITsm |
| Healthcare Scene @HealthcareScene T3: What technology is indispensable for independent physicians? @advancedmd @AmandaSHansen #HITsm https://t.co/GTKx6Pg34A |
| John Lynn @techguy I only have ones with my doctor friends :-) #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @ShereesePubHlth @techguy Agree that while we can technically do far more than is being done in healthcare, it’s is a slow changing field. We’ve come far from where hc was 2 decades ago- not as far as we could, but enough that pts have their data- something we fought fiercely for even a decade ago. #HITsm |
| AdvancedMD @advancedmd A3.1 Having best-in-class tech is no longer enough. Physician-leaders need to become immersed in tech, making it a critical part of their #workflow in order to reap full benefits. #HITsm |
| John Lynn @techguy @ShereesePubHlth That's fair. Not all portals are created equal, but they definitely don't deserve the shame they receive. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz What technology is indispensable to physicians? Do people remember that MRI’s, CT scans, the immediate results read and into charts and then the ability to sync this with the right labs were science fiction before? #HITsm |
| AdvancedMD @advancedmd A3.2 Independent physicians should consider: -alignment between the mission of the practice and technology design, -tech services’ infrastructure, -investment in innovation, and -flexibility and customization for the practice and specialty. #HITsm |
| John Lynn @techguy @ShereesePubHlth lol...this would be a really interesting discussion. Is burnout less for physicians at larger groups or smaller ones? #HITsm cc: @gabrieldane |
| John Lynn @techguy Lots of interesting login solutions. However, most of them aren't cheap and can't be scaled down to the solo practice. The logging in and out is really "expensive". #HITsm |
| John Lynn @techguy @KNBComm @ShereesePubHlth Shereese is special like that. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz In looking at question of what’s indispensable tech & where we are, I’d like to frame it with this: I do live in a world where AI is doing amazing things that I’m so excited about, but I’m not afraid to say that low tech answers can be the best answers also- tech as a tool #HITsm |
| John Lynn @techguy I wasn't so annoyed as I was annoyed that they could spend the time to make sure I did a survey, but not spend the time to make sure I had the care I needed. #HITsm |
 | The HealthCare IT Experts Blog @HCITExpert [Today] #HITsm TweetChat, on Twitter at - July 12, 2019 at 10:30PM IST | Topics | @HealthcareScene - https://t.co/K7wh2zv2MQ |
| John Lynn @techguy Fair point. It could offer some flexibility and back fill. #HITsm |
| John Lynn @techguy It reminds me of when @epocrates first started. That was a must have for every doctor. I wonder what must-haves are still out there today. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T2 Real talk, healthcare in this country is so over-regulated; we probably will always be 5 years behind in innovation, but that shouldn't stop us from designing and dreaming about what could be. I was once told electronic Dr's signatures would never be legal. #HITsm https://t.co/JnkS9uVMoV |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy @Epocrates This would be a really interesting question. If we take out the potential of tech that we’d love to see, and think about all of the technology that is used in healthcare every single day, I think this would be help hcp’s and systems be more receptive to innovation. #HITsm |
| John Lynn @techguy Wow! That's quite the mindset to think that electronic signatures wouldn't be legal. It's definitely important to remember the historical perspective on some of this. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @KNBComm Do you mean like, don't eat the crayons "special", lol? Because I'll entertain any Health IT that might work. I was presented w/ a good yet risky idea yesterday & I said, "Let's run it up the flagpole at @CMSinnovates & see who salutes. #HITsm |
| KNB Communications @KNBComm @ShereesePubHlth 5 seems generous 😉 #hitsm |
 | Darin Vander Well @DarinVanderWell @HealthcareScene @advancedmd @AmandaSHansen Since no one has answered this yet, I'm gonna go with payment tech (and the long-tail of RCM solutions). You can have the most amazing pt-engaging tools and great service, but as an independent physician, if there's a hitch in getting your money, you're toast. #thinmargin #HITsm |
| Healthcare Scene @HealthcareScene T4: What are some best practices for physicians to manage their reputation online? @advancedmd @AmandaSHansen #HITsm https://t.co/Y224FO1eWF |
| Gail Zahtz 🇮🇱 @GailZahtz This! Just because healthcare may be slower on the curve of integrating technology, it doesn’t mean we should stop innovating. We’ve made terrific strides at improving outcomes via technology. Valuable to see where we’ve come from not just where we want to go. #HITsm |
| AdvancedMD @advancedmd A4.1 Online reputation management can be so important to a practice's success, but coordinating these types of campaigns can take precious time away from pt care. Physicians can use software integrated with the practice management suite to automate the process. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @advancedmd: A4.1 Online reputation management can be so important to a practice's success, but coordinating these types of campaigns can take precious time away from pt care. Physicians can use software integrated with the practice management suite to automate the process. #HITsm |
| John Lynn @techguy @ShereesePubHlth @KNBComm @CMSinnovates lol...is that how you get your lips so colorful? I thought it was lipstick not crayons...but no. Special as in unique, driven, creative...I could keep going, but you get it. #HITsm Love the example. @ShahidNShah once said your regulation strategy is your innovation strategy. |
| AdvancedMD @advancedmd A4.2 Surveys can be sent to ensure pt experiences are positive. Proactively asking for feedback gives a chance to address issues and avoid negative feelings. Software can flag positive testimonials, and tech can invite patients to post their comments publicly. #HITsm https://t.co/lE4LsLgqoZ |
| Gail Zahtz 🇮🇱 @GailZahtz On the question of physicians managing online reputation: hcp’s need to recognize that patients and stakeholders are online and making life-impacting decisions daily. This is not just a pr nice to have. The systems & physicians who engage are respected more medically. #HITsm |
| John Lynn @techguy Turns out the EHR is indispensable for independent physicians. Despite all the complaints I haven't met anyone who has eschewed the EHR and returned to paper. Even DPC providers I've met use some sort of EHR. #HITsm |
| John Lynn @techguy Hard to imagine a future of payment tech in healthcare that isn't technology driven. #HITsm |
| AdvancedMD @advancedmd RT @techguy: Turns out the EHR is indispensable for independent physicians. Despite all the complaints I haven't met anyone who has eschewed the EHR and returned to paper. Even DPC providers I've met use some sort of EHR. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T4 Definitely, own your profile first. Many independents still don't have an online presence, while their prospective patients do. #SoMe is conversation; it's going on w/ or w/o you. Next, consider a PR firm on a consultant. Don't try to do it all on your own. #HITsm https://t.co/emA2duP1eX |
| Gail Zahtz 🇮🇱 @GailZahtz @advancedmd Do you think surveys really capture the heart of the provider-patient experience? I think they’re generally a hassle. The ratings question, which we’ve had before on twitter, is tied into this. IMO physicians are experts who can use HITsm as an outlet to show it. #HITsm |
| John Lynn @techguy My best practice: Manage your reputation. Ok, that felt a little wrong, but it's true. If you don't manage your online reputation your patients are going to do it for you and you probably won't like the results. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz Gotta run into a meeting. Great chatting with #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @techguy: @ShereesePubHlth @KNBComm @CMSinnovates lol...is that how you get your lips so colorful? I thought it was lipstick not crayons...but no. Special as in unique, driven, creative...I could keep going, but you get it. #HITsm Love the example. @ShahidNShah once said your regulation strategy is your innovation strategy. |
| John Lynn @techguy @GailZahtz @ShereenBhan this is one reason why I love working in healthcare. You can have a really big impact using tech that's already proven in other industries. #HITsm |
| KNB Communications @KNBComm @techguy People don't like to think of doctors as a business, but they need to stay in the black to keep operating. (Ooh did I make a pun?) Rep mgmt is necessary. #hitsm |
| Darin Vander Well @DarinVanderWell @techguy Yep. And while there's some innovation happening on the payment side yet, most of the REALLY cool payment stuff will come (and in some cases is already available) in the form of estimating patient responsibilities for visits/procedures/charges. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @KNBComm: @techguy People don't like to think of doctors as a business, but they need to stay in the black to keep operating. (Ooh did I make a pun?) Rep mgmt is necessary. #hitsm |
| KNB Communications @KNBComm @techguy And I feel like it's true that people are more likely to leave a review if they have some negative feedback, and aren't given the opportunity to be heard. #hitsm |
| John Lynn @techguy Agreed. Too much of the tech got in the way of the patient-provider relationship instead of empowering and enabling it. #HITsm |
| John Lynn @techguy @GailZahtz Thanks for joining Gail. Your insights were great. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @techguy: Agreed. Too much of the tech got in the way of the patient-provider relationship instead of empowering and enabling it. #HITsm |
| The HealthCare IT Experts Blog @HCITExpert RT @techguy: @GailZahtz @ShereenBhan this is one reason why I love working in healthcare. You can have a really big impact using tech that's already proven in other industries. #HITsm |
 | Gabe Charbonneau, MD @gabrieldane @ShereesePubHlth #hitsm 😀👇 https://t.co/B2w4hdY9Qc |
| KNB Communications @KNBComm We have to agree that hiring a PR firm is very important! #hitsm 😁 |
| Healthcare Scene @HealthcareScene T5: How important is it to have patients use technology to take a more proactive role in their own healthcare? @advancedmd @AmandaSHansen #HITsm https://t.co/rW7CexaxnH |
| John Lynn @techguy @DarinVanderWell I'm still watching to see what happens on the estimation side of things. The reimbursement stuff is so crazy complex. I'm hopeful we can crack that nut though. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @gabrieldane great read, thanks #HITsm |
| Darin Vander Well @DarinVanderWell @HealthcareScene @advancedmd @AmandaSHansen Don't hand out paper surveys. Do not hand out cards with URLs on them. DO send text messages. (Can't beat the open/response rates.) DO use a system that notifies you in real-time of a bad pt experience. (Many do this -- if yours doesn't, it's easy to find.) #HITsm |
| John Lynn @techguy @KNBComm Yep. There are 3 types of people who leave reviews. Those who are mad. Those who are extremely happy. Those who are asked to do it. #HITsm |
| AdvancedMD @advancedmd A5 So important! Physicians can educate patients starting from the first encounter using tools such as text, email and voice appointment reminders. Resources should utilize visual aids, 3D models and imagery as often as possible. #HITsm |
| John Lynn @techguy Indeed. It's a small amount of time for the return you get. #HITsm |
 | Daniel Utech MBA, RHIA, CHPS, FAHIMA (He/Him) @DanielKRUtech RT @techguy: I only have ones with my doctor friends :-) #HITsm |
| Darin Vander Well @DarinVanderWell @HealthcareScene @advancedmd @AmandaSHansen Do reward providers for positive reviews (in some way). At the same time, don't go overboard with weighting a provider's performance/review TOO heavily on online reputation. It's important, for sure -- but it's not everything. #HITsm |
| John Lynn @techguy I think technology can be really valuable, but we should temper it a little. Technology is a great solution for many, but some people it's not. My neighbor across the street was told to start doing online bill pay. I asked him why. Mail and phone was better for him. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T5 HIT is here to stay, & for good reason. Pts are embracing tech at a higher rate than independents. That said; if we're to improve patient engagement & lessen burnout for our heroes, tech has to be part of the solution for all stakeholders & work seamlessly in our lives. #HITsm https://t.co/36a85uiZCX |
| Gabe Charbonneau, MD @gabrieldane RT @gabrieldane: @ShereesePubHlth #hitsm 😀👇 https://t.co/B2w4hdY9Qc |
| KNB Communications @KNBComm @techguy Hmm even if you don't discuss anything care-related...I'm still thinking about publicly confirming a dr-pt relationship and HIPAA...is posting a review tantamount to giving permission? #hitsm |
| John Lynn @techguy True! P.S. Don't forget to add the #HITsm hashtag to your tweets so everyone can see what you're sharing. |
| Darin Vander Well @DarinVanderWell @techguy Yes, and the real tough part is too many pts still have little motivation to understand: "Insurance will take care of it." That's changing, and fast, but you have to educate a part of the pt population with little interest in learning about it. #HITsm |
 | Vincent Menezes @vincentmenezes RT @ShereesePubHlth: T5 HIT is here to stay, & for good reason. Pts are embracing tech at a higher rate than independents. That said; if we're to improve patient engagement & lessen burnout for our heroes, tech has to be part of the solution for all stakeholders & work seamlessly in our lives. #HITsm https://t.co/36a85uiZCX |
| KNB Communications @KNBComm @kimemson @techguy So true! #hitsm |
 | Lisa Davis Budzinski @lisadbudzinski @techguy So trueJohn. Though it’s easy to think “everyone” is tech-ed up, there are still many patients/consumers of all ages who aren’t & just not interested in any of it. #HITsm |
| John Lynn @techguy That principle applies to emails and text message, but I don't think it applies to online reviews. You can still reply without acknowledging them as a patient or sharing PHI. The key if someone does a bad review is to respond in a way that shows you care and want to help. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @techguy: That principle applies to emails and text message, but I don't think it applies to online reviews. You can still reply without acknowledging them as a patient or sharing PHI. The key if someone does a bad review is to respond in a way that shows you care and want to help. #HITsm |
| John Lynn @techguy lol..good story. Someone with that mindset isn't worth trying to change. #HITsm |
| John Lynn @techguy @kimemson It happens to the best of us. #HITsm |
| Healthcare Scene @HealthcareScene Bonus: What are your suggestions to help independent practices continue to meet challenges to thrive and grow? @advancedmd @AmandaSHansen #HITsm https://t.co/18DqUKbF7O |
| KNB Communications @KNBComm @techguy Well I will say I don't know of any specific HIPAA online-reviews cases, but HIPAA has applied to social media posts and comments...are Google reviews much different? I think I've given myself a fun hypothetical to think about. #hitsm |
| AdvancedMD @advancedmd In a competitive marketplace, tech is becoming the differentiator. It needs to address pt, clinician and admin needs in a holistic manner to do what technology was always intended to do: free physicians up from mundane tasks and allow them to focus on patient care. #HITsm |
| John Lynn @techguy Be willing to invest the time on the front end to save so much time in the day to day. A little effort in selection and implementation saves you so much in the long term. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @techguy: Be willing to invest the time on the front end to save so much time in the day to day. A little effort in selection and implementation saves you so much in the long term. #HITsm |
| John Lynn @techguy @KNBComm Well, you're the lawyer. I look forward to your guest blog post on the subject on https://t.co/dVVgSUFGPA #HITsm #SeeWhatIDidThere |
| John Lynn @techguy When do you think we'll reach the point that I won't go to a doctor if they don't have certain tech capabilities? #HITsm |
| John Lynn @techguy @kimemson Thanks for joining Kim. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Bonus: Grow to thrive. Independents will always come to those crossroads where they have to #GrowOrGo; tech is not the enemy of personal care. Embrace tech that enhances relationships w/ patients & growth will be the answer everyday #hitsm https://t.co/TCunTWhhin |
| Healthcare Scene @HealthcareScene Let's give a massive thank you to @AmandaSHansen from @advancedmd for hosting this week's #HITsm chat and to each of you for participating. https://t.co/P9rEyOoUyL |
| Healthcare Scene @HealthcareScene Join us for next week's #HITsm chat on "Innovative New Healthcare Apps" that will be hosted by @lenisocial from @InterSystems |
| Healthcare Scene @HealthcareScene In case you missed today's #HITsm chat hosted by @advancedmd, you can find the full transcript of the chat here: https://t.co/ZljfW8wxaU |
| John Lynn @techguy I'd be interested to hear more of your views on this. When you say #GroworGo what do you mean? Grow in size or Grow in services offered? #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @HealthcareScene @AmandaSHansen @advancedmd Thanks, @techguy @AmandaSHansen @advancedmd #HItsm https://t.co/vlLxnvtG2C |
| John Lynn @techguy Thanks @amandashansen and @advancedmd for hosting. Love this topic. #HITsm |
| AdvancedMD @advancedmd Thank you so much to everyone who joined the #HITsm chat today and thank you for having me as a guest host! I had a wonderful time reading everyone's thoughts and look forward to the next one. |
| John Lynn @techguy RT @HealthcareScene: Join us for next week's #HITsm chat on "Innovative New Healthcare Apps" that will be hosted by @lenisocial from @InterSystems |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Have a great weekend everyone #hitsm https://t.co/Ez5ZL3EPkk |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy Both but mostly services offered; namely tech-assisted services. Pre-reigistration , record gathering, etc, are all areas where independents can level up or fall behind. #HITsm |
 | Irving Amukasa @iamukasa RT @KaysHarbor: 13 Best #Telemedicine Apps Sharing the Spotlight - https://t.co/36wT67C5dM #Telehealth #Healthcare #DigitalHealth #mHealth #HITsm #doctors20 |
| John Lynn @techguy @ShereesePubHlth Can the solo doctor survive? #HITsm |
| John Lynn @techguy This article will have some relevance: https://t.co/QiTAafRjvA It's definitely better to be careful in a public review site though. #HITsm |
| John Lynn @techguy And I like what @CareCognitics is doing with rewards tied to modern communication. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy You know, IMHO I believe rural practices can survive because their communities are invested in their survival. But, for those in larger markets who refuse to innovate, what's the value prop for the American family? Where's the convenience, savings, & top medical talent? #HITsm https://t.co/6EOykFSLTi |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba RT @techguy: This article will have some relevance: This article will have some relevance: https://t.co/QiTAafRjvA It's definitely better to be careful in a public review site though. #HITsm |
#HITsm content from Twitter.