#MacroSW Transcript
Healthcare social media transcript of the #MacroSW hashtag.
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See #MacroSW Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | Ashley Amidon @amidon_ashley @OfficialMacroSW @AmnerisfMorales Hi everyone! This is my first #MacroSW chat! Shout out to @socialworksage for helping me step out of my comfort zone! |
 | Amanda McGraw @AmandaMcGraw12 Hello everyone, I'm Amanda, a second year MSW student from the University at Buffalo, looking forward to my first chat! #MacroSW |
 | Jennifer Merica @MericaJennifer Hi everyone, I am Jen a MSW student from UB #macrosw |
 | Whitney (she/they) @WhitneyLCSW Good evening, all! My name is Whitney, and I am an MSW student at UBSSW. Really looking forward to tonight's #MacroSW chat. Looks like it's a pretty full house. Love it--the more perspectives, the better! |
 | Sean Erreger, LCSW @StuckonSW RT @EBelluomini: How is social work education preparing for the future in their specializations? @CSocialWorkEd @nasw #socialwork #socialworkfutures #swtech #macrosw #futureofwork #foresight @SJSworks #BrandmanuSW https://t.co/COqiZRUsRT |
 | Marissa Diaz @Marissa_Diaz_ Hello everyone, I am a first year MSW student at CSUDH #CSUDHmsw501 #MacroSW |
 | Siena Masecchia, UBSSW Student @MasecchiaSiena @jungjahey what #macrosw |
| Siena Masecchia, UBSSW Student @MasecchiaSiena @LShucard Laura!! :) #macrosw |
 | Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Hey everyone!!! Looking forward to hearing everyone’s responses! #MacroSW |
 | Alyssa Lotmore @AlyssaLotmore Hi #MacroSW chatters! I'm Alyssa Lotmore, LMSW and will be hosting the chat tonight. I work @UAlbanySSW & co-host @socialworkersfm, where students, alums & community professionals can come on air to share expertise, resources & start important dialogues on #socialwork topics. https://t.co/mGsvYiY88R |
 | Elizabeth Cho @EchoMSWStudent Hello everyone, my name is Elizabeth Cho and am a first year student at #CSUDH #CSUDHmsw501 #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Welcome! #MacroSW |
 | Dayaa. @sedayaaa Hi everyone my name is Sedaya and I am a UB student! #MacroSW |
 | Samantha Arcara @SamanthaArcara Hi everyone! I'm Samantha, MSW student at UB - Also my first chat! #macrosw |
 | #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Hi #MacroSW chatters! I'm Alyssa Lotmore, LMSW and will be hosting the chat tonight. I work @UAlbanySSW & co-host @socialworkersfm, where students, alums & community professionals can come on air to share expertise, resources & start important dialogues on #socialwork topics. https://t.co/mGsvYiY88R |
 | Jmasaed @Jmasaed1 Who's ready for another chat? #MacroSW https://t.co/otAQs8c4wc |
| reneehen @reneehen1 #MacroSW hi everyone I’m from University at buffalo school of social work. |
| Ashley Amidon @amidon_ashley I am excited for my first #MacroSW twitter chat! I might be a bit clunky as this is my first one! Excited to share my thoughts with y'all! |
 | Amneris @AmnerisfMorales I see there are a lot of my classmates here tonight! UB SW #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara @AlyssaLotmore @UAlbanySSW @socialworkersfm #MacroSW https://t.co/LeDgW9R7Zh |
 | Jenna Turchiarelli @JennaTurchSW Excited to participate in the #MacroSW chat tonight! |
| #MacroSW Moderator @OfficialMacroSW @amidon_ashley Glad you are here! #MacroSW |
| LiPinng @LeLipingLizard Hi, I am a full time social work student from UB and I am looking forward to this week's chat #MacroSW |
 | Zachary Bodack @BodackZachary Hello everyone! Attempting another one of these chats from the University at Buffalo MSW program! Hopefully I’m a little better at this then last week!😂#MacroSW |
 | Kelsey @KelseyCreteki Hi everyone! I'm a MSW student at UB and this will be my second chat. I'm excited to be apart of tonight's conversation. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara It’s awesome to see so many new people participating tonight! Welcome everyone! #MacroSW |
 | Dr. Linda Schmidt @PolicyDrSchmidt Hi -Linda from MI here! #MacroSW |
 | Lisa @safetymom4 Hello, I’m Lisa from Millersville MSW program #MacroSW |
 | Emily Tout @EmilyTout96 Hi, I'm Emily, a dual degree graduate student in social work and law. I am so excited for tonight's chat! #MacroSW @UBSSW @OfficialMacroSW |
| Amneris @AmnerisfMorales @EmilyTout96 @UBSSW @OfficialMacroSW Hi Emily! I'm glad to see you are here! Remember me?? from our advocacy day at the capitol in Albany, NY #MacroSW |
| Amneris @AmnerisfMorales @sarandipidie Same as me! I am trying to figure it out! #MacroSW |
| Alyssa Lotmore @AlyssaLotmore Q1: How would you define agency/organizational culture? #MacroSW @OfficialMacroSW https://t.co/4dQyaQIUoR |
| Siena Masecchia, UBSSW Student @MasecchiaSiena A1: I personally believe that an organizational culture reflects values & beliefs held by that agency & how people interact there. #macrosw |
 | Kristen Hibit @kristen_hibit @socialworksage we are all here !! #MacroSW |
| Amneris @AmnerisfMorales @EmilyTout96 @UBSSW @OfficialMacroSW I am good! I hope you too... This is my first tweeter chat and first time using tweeter!😀#MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A1: Agency culture to me is the overall climate; especially in relation to how the agency treats/supports their employees #MacroSW |
| Whitney (she/they) @WhitneyLCSW A1 1/3 Guided by an overarching ethos, an organization’s practices are the manifestation of their vision. The confluence of these factors describes agency culture. I think it is important to conceive agency culture as comprised of both overt and covert components. #MacroSW |
 | eliza @elizawetherby I define agency culture as the vision, norms, and beliefs that organizational members adhere to in their workplace #macrosw |
| Alyssa Lotmore @AlyssaLotmore A1: When we first get our internship or a job, we usually think about the population we are going to work with. Do I have the skills and knowledge to work with this population? However, we also need to look at the agency and determine if the setting is the right fit. #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Q1: Q1: How would you define agency/organizational culture? #MacroSW @OfficialMacroSW https://t.co/4dQyaQIUoR |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A1: I think it can also be how the agency’s values correspond with your own. When those differ, that’s when service delivery can be impacted #MacroSW |
| Whitney (she/they) @WhitneyLCSW A1 2/3 More overt aspects include things like official goals/missions/objectives, written policies and procedures, org. structure, and resources. These do not exist in a vacuum, though. #MacroSW |
| reneehen @reneehen1 #MacroSW when employees share a vision and respect each other. |
| NinaN @NinaN35519745 @AlyssaLotmore @OfficialMacroSW A1. Agency culture is tone set within the work environment. It should also consist of the agency’s vision, values, and the way it treats employees and clients and conducts its business. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A1 3/3 Oft-unspoken elements, such as shared values and meanings, common beliefs and assumptions (& sometimes myths), organizational norms/rituals, and staff attitudes (perhaps especially high-level staff), all deeply impact the more “formal” factors of agency culture. #MacroSW |
| eliza @elizawetherby RT @reneehen1: #MacroSW when employees share a vision and respect each other. |
| Elizabeth Cho @EchoMSWStudent A1) How attitudes and behaviors align with company missions and interactions with employees/clients #macrosw |
| Ashley Amidon @amidon_ashley A1: #MacroSW agency/organizational culture is the shared values within an organization that drive the mission forward. It relates to the success of the agency and workers in how they are supported in their work and professional growth and clients in their self-determination. |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A1: A1: When we first get our internship or a job, we usually think about the population we are going to work with. Do I have the skills and knowledge to work with this population? However, we also need to look at the agency and determine if the setting is the right fit. #MacroSW |
| Dayaa. @sedayaaa A1:Organizational culture is the values and beliefs held by the members of the organization #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Well said! #MacroSW |
 | Julio Ramirez @julioram816 @AlyssaLotmore @OfficialMacroSW It’s how partners interact and treat each other. It sets expectations for the workplace #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW Organizational culture is a subset to the agency’s rules and guidelines. It is how co workers interact in the “non formal” setting. #macrosw |
| Samantha Arcara @SamanthaArcara A1 work environment on social & organization level, uniting beliefs, assumptions, values & interactions amongst members #macrosw |
 | donald rohrman @DonaldRohrman A1: the agencies culture describes the values, mission, and behaviors of the people that work within it #MacroSW |
| Jmasaed @Jmasaed1 @AlyssaLotmore @OfficialMacroSW A1:I would define the agency culture as the work environment. Basically, I think of the agency/organizational culture as the entire team of employees who are all focused on working together to build a better, productive working environment. #macrosw |
| Jennifer Merica @MericaJennifer A1: The beliefs, assumptions, values, attitudes, and communication that contribute to the distinctive organization environment. #macrosw |
| Alyssa Lotmore @AlyssaLotmore A1: Get to know your agency. Review the website, use search engines like Google to find new articles or news stories about the agency, read pamphlets and brochures about the agency, review the agency policy & procedure manual, speak with individuals within the agency. #MacroSW |
 | Rebecca Szymanski @PSmitty2theResQ A1: Agency culture is the set of (often unspoken) beliefs and practices within an agency. Agency culture is what shapes the clients' and workers' experiences with that agency. #macrosw |
| Dayaa. @sedayaaa RT @AlyssaLotmore: A1: A1: When we first get our internship or a job, we usually think about the population we are going to work with. Do I have the skills and knowledge to work with this population? However, we also need to look at the agency and determine if the setting is the right fit. #MacroSW |
| cecile crowley @cecilecrowley8 Q1: Agency culture has regular supervision, proper trainings, and supportive environment #macrosw |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A1: A1: Get to know your agency. Review the website, use search engines like Google to find new articles or news stories about the agency, read pamphlets and brochures about the agency, review the agency policy & procedure manual, speak with individuals within the agency. #MacroSW |
| Kristen Hibit @kristen_hibit RT @amidon_ashley: A1: A1: #MacroSW agency/organizational culture is the shared values within an organization that drive the mission forward. It relates to the success of the agency and workers in how they are supported in their work and professional growth and clients in their self-determination. |
| Kelsey @KelseyCreteki A1: Sets of values and beliefs between members working to accomplish the same goal and mission. The agency culture is a reflection of how these missions are carried out. #macrosw |
| Amneris @AmnerisfMorales A1 I think agency/organizational culture can be defined as the way an organization handles and provides for a space in which workers can give quality service to their clients #MacroSW |
| Kristen Hibit @kristen_hibit @amidon_ashley Well put my friend :) #MacroSW |
| Zachary Bodack @BodackZachary I believe that agency/ organizational culture is the environmental culture is the way or how that particular organization has grown into its own traits, norms, and other aspects that make it what it is. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Very important #MacroSW |
| Alyssa Lotmore @AlyssaLotmore A1: There is the formal structure of an agency... the written policies, procedures, organizational chart, etc. There is also an informal structure (those unwritten norms among employees) that can sometimes be difficult to learn and navigate. #MacroSW |
| Jacob Friedman @jf279BuffaloMSW @AlyssaLotmore @OfficialMacroSW A1: Organizational culture to me is more about the actions than the words. Plenty of organizations preach values that they do not reinforce in practice. Culture is the true nature of the relationship between organization and employee as well as employee to employee. #macrosw |
| Amanda McGraw @AmandaMcGraw12 A1: Agency culture is the shared vision, goals, norms, roles, and ethics that come together in a group of individuals with a shared vision. It is multi-level, reflecting interactions and relationships between workers. #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A1: A1: There is the formal structure of an agency... the written policies, procedures, organizational chart, etc. There is also an informal structure (those unwritten norms among employees) that can sometimes be difficult to learn and navigate. #MacroSW |
 | kiddlebee @kiddlebee2 A1: Agency culture is made of many individual parts that either draw together to support one entity or rub up against each other continually creating friction. How the agency culture energizes the agency will directly impact the outputs #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW I think it’s influenced by the whole agency’s values. And I think organizational culture needs to be addressed by upper staff to ensure that the environment is safe and aligns with those values. #macrosw |
| Lisa @safetymom4 A1: I would define agency culture as the supports for staff, including encouragement and ‘corrections’ where necessary to maintain a healthy relationship in the agency and between client and provider ’ #MacroSW |
| Marissa Diaz @Marissa_Diaz_ A1: Organizational culture is the over all climate that is set by the agency and employees. #macrosw |
| Jenna Turchiarelli @JennaTurchSW A1: Agency/organizational culture is the collective goal of a group of individuals and the behavior they exhibit when working to meet this goal. The culture of the organization may provide insight as to how the organizational goals are achieved #macrosw |
| Sherene @Sherene07494576 Q1. Agency/organisational culture I believe is basically the interaction between workers, workers and client #macrosw |
| Kristen Hibit @kristen_hibit RT @AlyssaLotmore: A1: A1: Get to know your agency. Review the website, use search engines like Google to find new articles or news stories about the agency, read pamphlets and brochures about the agency, review the agency policy & procedure manual, speak with individuals within the agency. #MacroSW |
| Zachary Bodack @BodackZachary Also if you go off the idea of the definition of agency that allows for all those involved in the organization to combine ideas, and their own cultures to create a environmental culture in their organization with their own individuality. #macrosw |
| #MacroSW Moderator @OfficialMacroSW A1: Agency culture reflects the direction of the managers and leaders of the organization #macrosw |
| Amneris @AmnerisfMorales A1 Agency culture is a reflection of the leadership. When policies are not in place to address issues that are affecting their staff, client end up suffering #MacroSW |
| LiPinng @LeLipingLizard A1. I think culture is the set of beliefs and rules that the members of an organization held. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara RT @AmnerisfMorales: A1 Agency culture is a reflection of the leadership. When policies are not in place to address issues that are affecting their staff, client end up suffering #MacroSW |
| Zachary Bodack @BodackZachary @JennaTurchiare1 I appreciate the idea of using individuals and their own behaviors working to create their own goals unintentionally creating culture. #macrosw |
| Alyssa Lotmore @AlyssaLotmore Q2: Not using the names of agencies, have you ever worked or interned in an agency where the workplace culture was not ideal? If so, how did that affect you? #MacroSW @OfficialMacroSW https://t.co/wBNZkxUjtw |
| Meghan Murphy @MeghanM27815353 @AlyssaLotmore @OfficialMacroSW A1: I feel that an agency culture is the atmosphere that a company works in. What values do they hold to the highest standard and what kind of communication is used between co workers, to name a few examples. #macrosw |
| Kristen Hibit @kristen_hibit @OfficialMacroSW Although it had a lot to do with leadership I think it also had a lot to do with lunch room banter and it’s important that that banter is professional and aligns with values of agency. #macrosw |
| Amanda McGraw @AmandaMcGraw12 It is important to remember that often an agency's quality of work and ability to effectively support employees is often reflective of its culture. #MacroSW |
| Amneris @AmnerisfMorales @micaela_armenia @OfficialMacroSW Interesting. How do you think the subcultures influence the overall agency culture? #MacroSW |
| NinaN @NinaN35519745 @AlyssaLotmore @OfficialMacroSW A2. Yes, it affected me and my coworkers by creating a work environment that was unsafe to work in physically and emotionally. The staff began to be against management and no one could trust each other. I dreaded going to work because of how negative the environment was. #MacroSW |
| Samantha Arcara @SamanthaArcara RT @amidon_ashley: A1: A1: #MacroSW agency/organizational culture is the shared values within an organization that drive the mission forward. It relates to the success of the agency and workers in how they are supported in their work and professional growth and clients in their self-determination. |
 | Miranda Bosse @BosseMiranda @AlyssaLotmore @OfficialMacroSW #MacroSW yes!! and it’s very nonfunctional and unpleasant for all participating employees and often creates disputes between bosses of different departments. it creates a hostile work environment. |
| #MacroSW Moderator @OfficialMacroSW @TheMattSchwartz True. #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara @TheMattSchwartz Building off of that, leaders/ managers aren’t always social workers. So their values or mission may differ from ours #MacroSW |
| Samantha Arcara @SamanthaArcara @HibitKristen @amidon_ashley agreed! RT @HibitKristen: @amidon_ashley Well put my friend :) #MacroSW |
| Amneris @AmnerisfMorales @TheMattSchwartz That is a good point! especially when leaders have to abide by state regulations that in itself sometimes can create a stressful atmosphere in the workplace #MacroSW |
| Meghan Murphy @MeghanM27815353 @AlyssaLotmore @OfficialMacroSW Q2: This is my current internship. I feel like the bad culture gets in the way of us providing good services, and ultimately my education. #macrosw |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Q2: Not using the names of agencies, have you ever worked or interned in an agency where the workplace culture was not ideal? If so, how did that affect you? #MacroSW @OfficialMacroSW https://t.co/wBNZkxUjtw |
| Alyssa Lotmore @AlyssaLotmore A2: Imagine being a new LMSW who landed her dream job. Within weeks, you realize that the agency leadership is less than ideal, causing stressed coworkers & poor worker-client relationships. That personal experience made me realize the importance of agency culture. #MacroSW |
| Jmasaed @Jmasaed1 @AlyssaLotmore @OfficialMacroSW A2:I wouldn’t say that I’ve worked in a nonideal environment, but I will say I have been able to experience working/internin at places where the “culture” was not strong. I think in that situation, I learned that if the team does not together then the agency can crumble. #Macrosw |
| Ashley Amidon @amidon_ashley A2: #MacroSW I was working for an agency where I received little support, including not having any supervision, where I had a very high caseload and provided community outreach. In asking for more support I was denied. This led to burnout and leaving the organization. |
| Whitney (she/they) @WhitneyLCSW A2 1/3 There are some agencies with which I am familiar that lack a healthy culture, and the impact is evident to me. Without going into too much detail, I am a very positive and upbeat person, and while some enjoy my contagious energy, to others it is obnoxious. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A2 2/3 That moniker doesn’t bother me much, but others have confided in me that they were almost “scared” to share triumphs & positive stories because the atmosphere was so negative, which led to them feeling as if their contributions and accomplishments were not valued. #MacroSW |
| Siena Masecchia, UBSSW Student @MasecchiaSiena A2: Yes, when a workplace culture is not ideal it is hard to work to the best of your ability when preoccupied by other things. #macrosw |
| Whitney (she/they) @WhitneyLCSW A2 3/3 I will say that hefty caseloads without consideration for level of client need have affected me adversely. I, like so many others, never take lunches or breaks, and find myself working (unpaid) often well into the late hours of the night. #MacroSW |
| Jennifer Merica @MericaJennifer Yes, the lack of team work and cohesiveness of the workplace culture caused me to lack motivation to be at work. #macrosw |
| Rebecca Szymanski @PSmitty2theResQ A2: Oh, boy, do I have a lot to say about this but Twitter only allows 280 characters...I have worked in both extremely toxic and hostile environments and environments that have allowed me to grow. It's the people, more often than the policies, that make it what it is #macrosw |
| kiddlebee @kiddlebee2 A2: I worked in an agency that cared for juveniles. The lack of unity in the staff created a weakness in which the clients used to manipulate the workers against each other driving them further apart and created an atmosphere of chaos. #MacroSW |
| Alyssa Lotmore @AlyssaLotmore A2: I knew that I was not alone when faced with a negative workplace culture. Here is an article I wrote a few years ago for @newsocialworker on agency culture. https://t.co/5qA5swBlwF #MacroSW |
| cecile crowley @cecilecrowley8 Overall my internships/work environment has been supportive and positive and I’m very thankful for that #macrosw |
| donald rohrman @DonaldRohrman I have worked in agencies that did not have an ideal work environment. I think it’s about finding the right place for you #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A2: A2: Imagine being a new LMSW who landed her dream job. Within weeks, you realize that the agency leadership is less than ideal, causing stressed coworkers & poor worker-client relationships. That personal experience made me realize the importance of agency culture. #MacroSW |
| reneehen @reneehen1 A.2 #MacroSW it creates a negative work environment where employees do not want to work or perform their best. |
| Emily Tout @EmilyTout96 @AlyssaLotmore @OfficialMacroSW A2. Yes - the moral of the staff was a mess. my shift co-workers and myself were able to separate ourselves and focus solely on the goals of the workplace &our clients. However, other employees tried to impact our work at this social work agency. #MacroSW @UBSSW @OfficialMacroSW |
| Jenna Turchiarelli @JennaTurchSW A2: I have worked at an agency where the culture affected me. It felt as if the crises we hoped to mediate were adopted by the agency and were reflecting in the stress and strain of the staff. It was a tense environment to say the least. #macrosw @OfficialMacroSW @UBSSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW A2: I currently work for a government agency where sometimes our values do not align. It’s tricky. Although I don’t have power to make changes, I still continuously provide my input because I think feedback is important. #MacroSW |
| Amneris @AmnerisfMorales A2 Yes, when the organization or agency put effort in the needs of their clients, it can also affect the workers because it limits their ability to provide quality service. #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A2: A2: I knew that I was not alone when faced with a negative workplace culture. Here is an article I wrote a few years ago for @newsocialworker on agency culture. https://t.co/5qA5swBlwF #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @HibitKristen: @AlyssaLotmore @OfficialMacroSW A2: @AlyssaLotmore @OfficialMacroSW A2: I currently work for a government agency where sometimes our values do not align. It’s tricky. Although I don’t have power to make changes, I still continuously provide my input because I think feedback is important. #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A2: My supervisor at the time was not a social worker, and it seemed like we were always on two different pages it definitely impacted how I worked with clients #MacroSW |
| Kristen Hibit @kristen_hibit RT @AlyssaLotmore: A2: A2: I knew that I was not alone when faced with a negative workplace culture. Here is an article I wrote a few years ago for @newsocialworker on agency culture. https://t.co/5qA5swBlwF #MacroSW |
| Samantha Arcara @SamanthaArcara A2 Even at an agency promoting a positive culture, I've seen upper management still missing the mark on employee needs #macrosw |
| Zachary Bodack @BodackZachary I have worked in environments that were not ideal in their work cutlure. It was promoted by the managers, and the supervisors in order to do what they thought was effective/productive work when it just made everyone hate working there and ultimately want to quit #macrosw |
| Ashley Amidon @amidon_ashley @JennaTurchiare1 @OfficialMacroSW @UBSSW This is important. When working in crisis it can be hard not to feel in crisis. Supervisors should be better at noting and mitigating this, supporting workers through this, #macrosw |
| Dayaa. @sedayaaa A2: I have worked at an agency were the culture was not ideal it often times made me feel overwhelmed because there was know structure and everyone had to basically teach themselves or ask their peers for help instead of the actual supervisor. #MacroSW |
| Elizabeth Cho @EchoMSWStudent A2) Negative work environment impacts the level and quality of service to clients and diminishes morale #macrosw |
| Rebecca Szymanski @PSmitty2theResQ I have worked for agencies that are so toxic that I have literally been traumatized and still bear the emotional scars, even years later. I don't think management takes this into consideration nearly enough. #macrosw |
 | Sarismatic @sarandipidie Besides extremely heavy caseloads I firmly believe that a toxic culture is a major contributor to burnout #macrosw |
| Jenna Turchiarelli @JennaTurchSW A2: When experiencing a difficult organizational culture and climate how far should the employee bend to accommodate the agency despite the difficulties they face? When does the responsibility fall on the org to address these issues? #MacroSW #FoodForThought |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara There’s supposed to be a period in there somewhere.. lol it’s past my bedtime #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @EchoMSWStudent: A2) Negative work environment impacts the level and quality of service to clients and diminishes morale #macrosw |
| Julio Ramirez @julioram816 RT @EchoMSWStudent: A2) Negative work environment impacts the level and quality of service to clients and diminishes morale #macrosw |
| Kelsey @KelseyCreteki A2: Yes. I have experienced a negative workplace culture and it was a terrible. This not only affected my work but how I interacted with others in my personal life. It can make things challenging and was not a good feeling. #macrosw |
| Whitney (she/they) @WhitneyLCSW RT @AlyssaLotmore: A2: A2: I knew that I was not alone when faced with a negative workplace culture. Here is an article I wrote a few years ago for @newsocialworker on agency culture. https://t.co/5qA5swBlwF #MacroSW |
| Ashley Amidon @amidon_ashley RT @EchoMSWStudent: A2) Negative work environment impacts the level and quality of service to clients and diminishes morale #macrosw |
| Kristen Hibit @kristen_hibit @Richard_G_Boyer @AlyssaLotmore @OfficialMacroSW It’s good to recognize early on and be honest with yourself. What would you have done had you stayed ? #MacroSW |
| Amneris @AmnerisfMorales I worked in an agency where they claimed to provide job assistance by allowing clients to use free computers. However, the agency would not update their softwares and computers, resulting in many online applications lost This is a problem for workers who want to help #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ Thank you for talking about trauma CREATED by the workplace! I know that it is like to dread supervision because of the fear that it will be used against me. |
| #MacroSW Moderator @OfficialMacroSW Good questions for Q2 #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A2: On the positiveside, I’m enjoying my current job! Communication is great, I’m told I am valued, and it’s just an overall positive environment #MacroSW |
| Sarismatic @sarandipidie I think that flexibility is key no matter what job you are in but if compromise means compromising your ethics, morals, etc. then it obviously isn't worth it #macrosw |
| Alyssa Lotmore @AlyssaLotmore Q3: How can a negative agency culture impact the clients and the quality of services delivered? #MacroSW @OfficialMacroSW https://t.co/C3OtVsN6Td |
| eliza @elizawetherby A3: When an agency has a negative work environment, it creates for poor service delivery to clients who then suffer from that #macrosw |
| Rebecca Szymanski @PSmitty2theResQ I think the same thing is wrongly said about clients too..."they're just acting out", when it's really a reaction to a toxic environment |
| eliza @elizawetherby A3: clients are able to sense when their workers are stressed, anxious, etc.. which could stem from the negative work environment #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A3: I think quality goes down significantly. If someone has a high caseload or is overwhelmed, it’s easy to rush through things just to say something is completed #MacroSW |
| Whitney (she/they) @WhitneyLCSW A3 1/5 Negative culture can engender feelings of resentment, powerlessness, and devaluation that can manifest in burnout or in other ways that adversely impact client outcomes. For instance… #MacroSW |
| Whitney (she/they) @WhitneyLCSW A3 2/5 In very regimented and paternalistic agencies where workers are denied the ability to exercise professional judgment in providing individualized care/conducting assessments/etc., we run the risk of infringing upon clients’ choice, autonomy, and other rights. #MacroSW |
| Zachary Bodack @BodackZachary @sarandipidie I 100% agree with you, it can be the toxic environment or the upper management which also is a contribution to the environmental culture or toxicity. #macrosw |
| Whitney (she/they) @WhitneyLCSW A3 3/5 If employees have massive caseloads without regard for unique characteristics that make some cases more time-consuming/difficult, and we’re overwhelmed/feel impotent, how can we instill hope within clients or empower them to mobilize strengths/skills to change? #MacroSW |
| Whitney (she/they) @WhitneyLCSW A3 4/5 If we belong to an agency that doesn’t screen for trauma or consider cultural competence, we may end up exploiting our clients’ vulnerabilities, re-traumatizing them, or becoming oppressors ourselves. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A3 5/5 Negative agency culture can also lead to a lack of loyalty to the org. and thus non-adherence to the mission, thus creating a revolving door of employees. This burdens teammates who are already stretched thin and signals to clients that they are just case numbers. #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A3: It can quickly become quantity over quality. Motivation is low. Your approach can become less therapeutic or supportive #MacroSW |
| donald rohrman @DonaldRohrman Like dominos falling, negative culture effects the workers and that is passed on to the clients #MacroSW |
| NinaN @NinaN35519745 @AlyssaLotmore @OfficialMacroSW A3. A negative agency culture can impact the clients and quality of service by distracting the provider so that their mind and attitude is not client centered. this can cause them to become cynical in the work they do and service provide. #MacroSW |
| Jenna Turchiarelli @JennaTurchSW @amidon_ashley @OfficialMacroSW @UBSSW I agree! "good enough" may be sufficient for the top of the chain of command when looking to accomplish a goal but clearly insufficient in supporting the individuals accomplishing these goals #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Q3: Q3: How can a negative agency culture impact the clients and the quality of services delivered? #MacroSW @OfficialMacroSW https://t.co/C3OtVsN6Td |
| Alyssa Lotmore @AlyssaLotmore A3: The relationship btwn worker & client is important for the therapeutic process. Relationship boundaries are on a continuum. ‘Entangled’ on one extreme & ‘Rigid’ on the other. A worker’s goal should be to stay somewhere in the middle... the ‘Balanced’ section. #MacroSW |
| Amanda McGraw @AmandaMcGraw12 @AmnerisfMorales That's so interesting! I did a project a couple of terms ago on technology applications in social work and this type of issue was a big reason why this type of technology and it's application in social work still has a ways to go #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ Q3: I once got fed up with a job and quit because doing the damned paperwork was taking up way more time and getting in the way of actually helping my clients. I'm talking about not being able to attend to their basic service needs that the agency is supposed to provide #macrosw |
| Amneris @AmnerisfMorales It perpetuates the issue of oppression in vulnerable populations #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @ew_UbMSW: A3: A3: When an agency has a negative work environment, it creates for poor service delivery to clients who then suffer from that #macrosw |
| Jennifer Merica @MericaJennifer We cannot effectively help our clients when our agency culture is lacking. #macrosw |
| eliza @elizawetherby RT @AmnerisfMorales: It perpetuates the issue of oppression in vulnerable populations #MacroSW |
| Alyssa Lotmore @AlyssaLotmore A3: Rigid boundaries can cause issues like client neglect, client abandonment, or uninformed assessments. Entangled boundaries is over-involvement, where the worker may be investing more time & emotional energy into the client in a way that is not helpful for the client. #MacroSW |
| Sherene @Sherene07494576 Q3. A1 When clients experience negative interaction with an organisation it always leaves a bitter taste with the client. #macrosw |
| Ashley Amidon @amidon_ashley @JennaTurchiare1 @OfficialMacroSW @UBSSW Yes! We need more support from the ground up! #macrosw |
| Zachary Bodack @BodackZachary By having a negative attitude or a negative culture in your workplace can effect your product or service as it does with any business. You need to push to have a postive culture to promote healing in your agency and without postive culture there not be healing #macrosw |
| Emily Tout @EmilyTout96 @AlyssaLotmore @OfficialMacroSW A3. It can reduce the quality of the services for clients and potentially cause harm to the clients, rather than empowerment and support. #macroSW @UBSSW @OfficialMacroSW |
| reneehen @reneehen1 A.3 #MacroSW Workers won't find meaning in their work which will result in poor quality of client care and services. |
| Samantha Arcara @SamanthaArcara A3 Clients are victims of employee burnout too, receiving lower quality of care as workers lose sight of mission & impact #macrosw |
| Jmasaed @Jmasaed1 @AlyssaLotmore @OfficialMacroSW A3:If you go to your favorite restaurant and the waitress is horrible, you won’t complain about that one individual, you’ll complain about you experience at that restaurant. Your employees are the face of your company. They represent the company at all cost. #Macrosw https://t.co/XomFYiNART |
| Alyssa Lotmore @AlyssaLotmore A3: We can feel caught in the regulations of bureaucracies & frustrated by the lack of resources. Feelings of powerlessness can cause emotional stress & rigid boundaries. Having strong leadership to create a positive workplace culture is critical. #MacroSW |
| Dayaa. @sedayaaa A3: For example if there is a lack of communication within the agency that will impact the clients because services may not be properly provided to the clients due to the agencies culture. #MacroSW |
| Siena Masecchia, UBSSW Student @MasecchiaSiena RT @SamanthaArcara: A3 Clients are victims of employee burnout too, receiving lower quality of care as workers lose sight of mission & impact #macrosw |
| eliza @elizawetherby RT @SamanthaArcara: A3 Clients are victims of employee burnout too, receiving lower quality of care as workers lose sight of mission & impact #macrosw |
| #MacroSW Moderator @OfficialMacroSW RT @BodackZachary: By having a negative attitude or a negative culture in your workplace can effect your product or service as it does with any business. You need to push to have a postive culture to promote healing in your agency and without postive culture there not be healing #macrosw |
| kiddlebee @kiddlebee2 A3: A negative culture in an agency is a recipe for worker burnout and contagious negative impacts on the clients. #MacroSW |
| Lisa @safetymom4 A3: regardless of our being aware of the impact agency negativity can have on our client relationship, we as SW are humans who carry underlying stressors which could easily impact our ability to serve at our best potential. #MacroSW |
| Jenna Turchiarelli @JennaTurchSW A3: When staff feel underappreciated, exploited, burnt out, or like "a cog in the machine" their standards of care inevitable lower to accommodate the emotional burden and compassion fatigue they face. #MacroSW |
| Sarismatic @sarandipidie As for when it falls on the agency to address these issues I think that anytime the work that is getting done is overshadowed by the negativity that exists between staff or staff and management it is time for them to step in #macrosw |
| Ashley Amidon @amidon_ashley A3: #MacroSW Clients can absolutely be impacted by agency culture. If workers are feeling limited in the support they receive leading to burn out or even compassion fatigue, that can and will impact how workers feel connected to and in turn support clients. |
| Alyssa Lotmore @AlyssaLotmore A3: We all can fall outside the balanced range at some point. Knowing this, one can understand that at times we may move towards the rigid or entangled end of the continuum; however, we must become self-aware of this and try to return to the healthy center. #MacroSW |
| Zachary Bodack @BodackZachary @AlyssaLotmore I believe that maintain balanced as much as possible in your own life helps create a sense of control for you clients as well. It helps for a stable sense when they enter the office and allows for the cutlure to feed into the process #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Yes! In social work, it sometimes seems that we spend more time documenting than actually providing the services! #MacroSW |
| Samantha Arcara @SamanthaArcara @LShucard agreed! and their word of mouth definitely travels fast #macrosw |
| Sherene @Sherene07494576 A2. Clients come to organisation because they need our help. They're expecting to leave better than when they first came thru the door. It can cause them to reject future treatment #macrosw |
| Rebecca Szymanski @PSmitty2theResQ Not to mention the physical injuries that can occur. I talked about emotional scars earlier but I have physical scars as well. |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A3: A3: We can feel caught in the regulations of bureaucracies & frustrated by the lack of resources. Feelings of powerlessness can cause emotional stress & rigid boundaries. Having strong leadership to create a positive workplace culture is critical. #MacroSW |
| Julio Ramirez @julioram816 @AlyssaLotmore @OfficialMacroSW Negative work environment means unhappy employees that reflects in their work #macrosw |
| Jacob Friedman @jf279BuffaloMSW @AlyssaLotmore @OfficialMacroSW A3: A toxic environment breeds poor performance in most sectors of life. A social worker specifically needs to keep their focus on the client and their presenting problems. If an environment is taking their mind to a different place and can result in a negative impact. #macrosw |
| Amneris @AmnerisfMorales A3 A negative culture can affect the agency's overall reputation in the community, high employee turn over, and clients continue to face barriers #MacroSW |
 | Eva Schaefer @EvaSchaefer9 A3 - Negative culture leads to low morale of staff which then negatively impacts the clients #macrosw |
| Rebecca Szymanski @PSmitty2theResQ One of the hardest things for me is needing a vacation but not having the time to take one. And I have the vacation time to take, I just can't justify taking it because I am so behind ALL. THE. TIME. #macrosw |
| Ashley Amidon @amidon_ashley @AlyssaLotmore @OfficialMacroSW It is so critical! And if supervisors don't feel supported, how can they support their staff? #macrosw |
 | Brianna Miller @BriannaUBSW @AlyssaLotmore @OfficialMacroSW This would be the spoken and unspoken rules of an organization. This has to deal with how the organization is structured, managed, maintained, etc. This also deals with the feeling people have while they are at work and their thoughts and opinions about their environment #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW A3: #macrosw https://t.co/wAyo3Gee6Q |
| Elizabeth Cho @EchoMSWStudent It can perpetuate a cycle of distrust within clients/future clients and deter those who need assistance from seeking help #macrosw |
| Alyssa Lotmore @AlyssaLotmore Q4. Professionals, especially in the field of social work, are exposed to not only their own personal trauma, but also the trauma of others. What are ways agencies can support and promote self-care for their employees? #MacroSW @OfficialMacroSW https://t.co/MJGvXVnOcs |
| #MacroSW Moderator @OfficialMacroSW RT @jf279BuffaloMSW: @AlyssaLotmore @OfficialMacroSW A3: @AlyssaLotmore @OfficialMacroSW A3: A toxic environment breeds poor performance in most sectors of life. A social worker specifically needs to keep their focus on the client and their presenting problems. If an environment is taking their mind to a different place and can result in a negative impact. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Basically #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Q4. Professionals, especially in the field of social work, are exposed to not only their own personal trauma, but also the trauma of others. What are ways agencies can support and promote self-care for their employees? #MacroSW @OfficialMacroSW https://t.co/MJGvXVnOcs |
| cecile crowley @cecilecrowley8 Q3: having a negative work environment can hurt a organization in a lot of ways. Negative work environments put burdens on workers and clients realize that #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A4: ALLOW MENTAL HEALTH DAYS!!! #MacroSW |
| Ashley Amidon @amidon_ashley A4: #MacroSW As a supervisor in a crisis agency, I have noted the lack of guidance supervisors are provided. Often times folks are promoted from within, but lack supervisory skills in terms of how to support workers on the front line. |
| Siena Masecchia, UBSSW Student @MasecchiaSiena A4: Being able to have the conversation about the trauma workers are experiencing and how they feel about that is critical support. #macrosw |
| Jacob Friedman @jf279BuffaloMSW @AlyssaLotmore @OfficialMacroSW A2: Unfortunately, I have and it is difficult. It makes you question your decisions and consistently feel scrutinized. #macrosw |
| LiPinng @LeLipingLizard A3. A negative culture results directly in poor customer service which means that both clients and workers are unhappy. #macrosw |
| Whitney (she/they) @WhitneyLCSW A4 1/4 Vicarious/secondary trauma are real! So is compassion fatigue; our jobs can be emotionally taxing/demanding. Clients die, we have to keep up with Tx plans/progress notes/assessments, working OT isn’t always paid, and we also often have stress at home. Some ideas: #MacroSW |
| Whitney (she/they) @WhitneyLCSW A4 2/4 Delineate clear boundaries between work/personal time. The investment expected of workers is often unequal to the org’s investment in worker needs. Avoiding assigning workloads inherently expecting workers to do excessive unpaid work to meet time demands can help #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW A3: when staff is impacted by poor leadership and agency culture, it is shown in client outcomes. High turn over and burned out staff directly impact the clients. #MacroSW |
| eliza @elizawetherby RT @SWMorrow: A4: A4: ALLOW MENTAL HEALTH DAYS!!! #MacroSW |
| Brianna Miller @BriannaUBSW @AlyssaLotmore @OfficialMacroSW I worked at an organization with such a toxic environment that I had to quit! The people had awful attitudes, the clinicians were rude to clients, and there was so little empathy and understanding. I hope the people there start to remember why they chose this field #MacroSW |
| Ashley Amidon @amidon_ashley A4: #MacroSW Lack of guidance for supervisors leads to lack of support during one on one supervision, which is integral for front line workers both in terms of support and fostering positive professional growth and development. |
| Whitney (she/they) @WhitneyLCSW A4 3/4 Protect supervision – sometimes appts. move for legitimate reasons, and that is fine! But I have noticed that those who have supervision “moved” often don’t get supervision at all. Debriefing in supervision can be cathartic + can mitigate vic. traumatization. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A4 4/4 Paid MH days – many DC orgs (common in smaller nonprofits) allot, in addition to vacation/sick time, a certain number of “no questions asked” mental health days. We can’t help others well if we are not given space to take care of ourselves without repercussions. #MacroSW |
| Alyssa Lotmore @AlyssaLotmore A4: Social Wkrs are exposed to the trauma of others. A healthy workplace culture can include supports like access to professional development & resources that promote self-care. A more balanced workplace environment can lead to more balanced boundaries. #MacroSW |
| eliza @elizawetherby A4: letting their workers know that their voices are heard #macrosw |
| Emily Tout @EmilyTout96 @AlyssaLotmore @OfficialMacroSW A4. Trauma informed care approach for the clients. Support for the employees and encouragement for their own trauma treatment, along with mental health days. Implementing MH days into benefits of employees can go a LONG way! #macroSW @UBSSW @OfficialMacroSW |
| Brianna Miller @BriannaUBSW @AlyssaLotmore @OfficialMacroSW There is definitely a detrimental impact on clients when the culture of an agency is not ideal. If the people working are not happy or they are burnt out, they are not at their best and are not delivering the best possible services #MacroSW |
| eliza @elizawetherby A4: allocate days for mental health to let their workers know that it's imperative that they take time for themselves #macrosw |
| Kelsey @KelseyCreteki @AlyssaLotmore @OfficialMacroSW A3: Negative agency culture can have a large impact and sometimes create a disservice to clients. If members in the organization are not expressing positive and healthy work habits, then it will most likely affect the clients. #MacroSW |
| Zachary Bodack @BodackZachary Currently the agencies I work for have many different programs that they help promote self-care. The biggest promotion in self care is to understand what you believe helps relieve stress or ways to to use your time outside of work to help you de stress. #macrosw |
| Siena Masecchia, UBSSW Student @MasecchiaSiena RT @ew_UbMSW: A4: A4: letting their workers know that their voices are heard #macrosw |
| Amanda McGraw @AmandaMcGraw12 @AlyssaLotmore @OfficialMacroSW Provide good, available supervision!One of the biggest issues with my unit is unsupportive supervision that feels rushed, stressful, and overly critical. This makes workers be reluctant to seek supervision which makes our jobs more stressful with heavier-feeling loads. #MacroSW |
| Dayaa. @sedayaaa A4: These agencies can provide personal counseling for staff members and also hold trainings that teach self care. #MacroSW |
| Meghan Murphy @MeghanM27815353 @AlyssaLotmore @OfficialMacroSW A4: this can be combated through mental health days, support systems, flexible work hours and manageable caseload #macrosw |
| Jennifer Merica @MericaJennifer A4: Agencies should provide self-care workshops for their employees as well as encourage and allow self-care days. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A4: And something you can do for yourself: find supportive coworkers! Even if your work environment isn’t ideal, that one person can make a big difference in keeping you sane lol #MacroSW |
| eliza @elizawetherby RT @sedayaaa: A4: A4: These agencies can provide personal counseling for staff members and also hold trainings that teach self care. #MacroSW |
| Siena Masecchia, UBSSW Student @MasecchiaSiena RT @sedayaaa: A4: A4: These agencies can provide personal counseling for staff members and also hold trainings that teach self care. #MacroSW |
| LiPinng @LeLipingLizard A4. Training days, paid days off for self care, and good supervision #macrosw |
| Samantha Arcara @SamanthaArcara A4 Trauma informed care applied to organizational culture- safety, choice, collaboration, trust, & empowerment #macrosw |
| Amneris @AmnerisfMorales A4 To include more conversations in the agency's strategic plans. Agencies sometimes bring guest speakers, and have a retreat day to talk about it, but often times it is forgotten. But when self-care is integrated as part of the agency's goals it is easier to implement #MacroSW |
| eliza @elizawetherby A4: spreading education on what self-care is and all the ways their workers can utilize them #macrosw |
| Jacob Friedman @jf279BuffaloMSW @AlyssaLotmore @OfficialMacroSW A4: An agency can allow flexibility with things like paid leave time. They can also sponsor therapy, fitness classes, and other mindful practices that give workers opportunities to de-stress. #macrosw |
| Kristen Hibit @kristen_hibit RT @AlyssaLotmore: A3: A3: We can feel caught in the regulations of bureaucracies & frustrated by the lack of resources. Feelings of powerlessness can cause emotional stress & rigid boundaries. Having strong leadership to create a positive workplace culture is critical. #MacroSW |
| Eva Schaefer @EvaSchaefer9 A4 - Agency support for employee self-care is so important! The agency can support its staff by providing breaks, supervisor chats/debriefings, clearly defined boundaries between work and home time. #macrosw |
| Jmasaed @Jmasaed1 @AlyssaLotmore @OfficialMacroSW A4:I think allowing employees to have control over their schedules. Employees want to feel like the company they work for does actually care about them and their outside lives. So, allowing flexibility in work schedules can probably be one way to help promote self-care. #macrosw |
| Sarismatic @sarandipidie At my internship interview today I was asked the question what do I do for self care and it wasn't lip service. I really appreciate an agency where that is a question they ask at the interview because they stress the importance of it #macrosw |
| reneehen @reneehen1 A.4 #macrosw Excellent supervision and support is a definite plus and creates job satisfaction where workers will go above and beyond. |
| kiddlebee @kiddlebee2 #MacroSW A4: Having a debriefing counselor on site. Having a safe room on site that is a no talking zone, filled with soothing sounds, lighting, and scents, so that workers can use the space to decompress and desensitize. |
| Lisa @safetymom4 A4: compulsory retreats and self-care days to in a sense force downtime to reflect and improve mental health #MacroSW |
| Alyssa Lotmore @AlyssaLotmore A4: I created a lunchtime workout group as a way to decrease stress and also work on our own health! #MacroSW https://t.co/vXHYmo5RjW |
| Ashley Amidon @amidon_ashley @TheMattSchwartz @OfficialMacroSW Agreed! And it certainly isn't trauma-informed! #macrosw |
| eliza @elizawetherby RT @AlyssaLotmore: A4: A4: I created a lunchtime workout group as a way to decrease stress and also work on our own health! #MacroSW https://t.co/vXHYmo5RjW |
| Sarismatic @sarandipidie The agency director told me that they discuss self care methods at least once a month and ask people to share what works for them at the meeting #macrosw |
| Zachary Bodack @BodackZachary @EmilyTout96 @AlyssaLotmore @OfficialMacroSW @UBSSW I definitely agree for mental health days! Sometimes labeling a mental Health day there should be a separate category of days such as there are sick days and vacation days because your mental health is just as important as your physical health. #macrosw |
| Brianna Miller @BriannaUBSW @AlyssaLotmore @OfficialMacroSW Q4:Agencies should be able to provide adequate benefits for their employees, such as PTO and salary, as these can be a source of stress but are also very valuable when available. There should be adequate supervision and a work environment that socially supports employees #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: A4: A4: I created a lunchtime workout group as a way to decrease stress and also work on our own health! #MacroSW https://t.co/vXHYmo5RjW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A4: In a couple of my jobs, we were allowed one 30 minute break and two 15 minutes breaks each day. Take advantage of that time! #MacroSW |
| Julio Ramirez @julioram816 @AlyssaLotmore @OfficialMacroSW Casual Fridays. JK. Honestly it’s about making workers feel empowered and providing adequate breaks and time off and quality supervision. #macroSW |
| Rebecca Szymanski @PSmitty2theResQ A4: It took me YEARS to figure out self-care. Agencies should help people find what works for them, instead of telling everyone to take a nice bath with a glass of wine. A 5-mile run in the biting cold works much better for me. #macrosw |
| Jmasaed @Jmasaed1 RT @AlyssaLotmore: A4: A4: Social Wkrs are exposed to the trauma of others. A healthy workplace culture can include supports like access to professional development & resources that promote self-care. A more balanced workplace environment can lead to more balanced boundaries. #MacroSW |
| Elizabeth Cho @EchoMSWStudent A4) Employees to take lunches no matter how busy it gets, proper use of vacation time, and realistic caseloads! #macrosw |
| Amanda McGraw @AmandaMcGraw12 @AlyssaLotmore @OfficialMacroSW Our agency just scheduled two different days where employees could schedule short massages during the workday with professionals coming in and setting up in our office. It wasn't a huge thing but it sure cheered everyone up for a few days! #MacroSW |
| Alyssa Lotmore @AlyssaLotmore Q5: What are ways to improve workplace culture at the agency level? #MacroSW @OfficialMacroSW https://t.co/hjiWmdp6O4 |
| Siena Masecchia, UBSSW Student @MasecchiaSiena RT @EchoMSWStudent: A4) Employees to take lunches no matter how busy it gets, proper use of vacation time, and realistic caseloads! #macrosw |
| Kristen Hibit @kristen_hibit RT @BodackZachary: @EmilyTout96 @AlyssaLotmore @OfficialMacroSW @UBSSW I definitely agree for mental health days! Sometimes labeling a mental Health day there should be a separate category of days such as there are sick days and vacation days because your mental health is just as important as your physical health. #macrosw |
| Ashley Amidon @amidon_ashley @granditsra @AlyssaLotmore @OfficialMacroSW We take our staff on a retreat every year! It is the day I look forward to most! #macrosw |
| eliza @elizawetherby A5: displaying what healthy / positive communication is #macrosw |
| Siena Masecchia, UBSSW Student @MasecchiaSiena A5: Celebrating every members contributions to that agency & encouraging other agencies to do the same. It is important to empower. #macrosw |
| #MacroSW Moderator @OfficialMacroSW RT @AmandaMcGraw12: @AlyssaLotmore @OfficialMacroSW Our agency just scheduled two different days where employees could schedule short massages during the workday with professionals coming in and setting up in our office. It wasn't a huge thing but it sure cheered everyone up for a few days! #MacroSW |
| Kelsey @KelseyCreteki @AlyssaLotmore @OfficialMacroSW Agencies can promote self-care by providing various wellness classes or discounts at local gyms and studios. If an agency buys lunch for the employees occasionally, maybe they can provide healthier options. Lunch time yoga classes. #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ YES. And then I feel like new people get socially penalized for not knowing the unspoken rules right away. #macrosw |
| Amneris @AmnerisfMorales A4 Also to recognize their employees for their work and performance. Sometimes we do so much and we feel undervalued. If agencies include more staff recognition, workers will want to continue to perform their best #MacroSW |
| Jennifer Merica @MericaJennifer A5: Nurture teamwork, increase effective communication, invest in employee perks and reward good performance, mindful of burnout. #macrosw |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A5: When in doubt, ask for suggestions from employees #MacroSW |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Q5: Q5: What are ways to improve workplace culture at the agency level? #MacroSW @OfficialMacroSW https://t.co/hjiWmdp6O4 |
| eliza @elizawetherby A5: portraying to other members how important it is to be professional but yet personable / pleasant at the same time #macrosw |
| Whitney (she/they) @WhitneyLCSW Now this is an environment I would be loyal to! It sounds like they practice what they preach about self-care! So many times orgs harp on self-care yet provide no opportunity to do so at work and bog down staff with huge work loads. #MacroSW |
| Jenna Turchiarelli @JennaTurchSW A4: Self-care is so essential to longevity in the human services and social work field that taking a "mental health day" should be supported instead of a reason to scrutinize and interrogate staff. Mental health is just as important and valid as physical health. #MacroSW |
| Zachary Bodack @BodackZachary I aspire to share self-care ideas with co-workers but understand not everyone destresses the same. Some people like to workout, some people like to hangout and watch Netflix but to get people talking gets the ideas flowing which allows for discussion about self-care #macrosw |
| Ashley Amidon @amidon_ashley A5: #MacroSW one way is to provide proper guidance for supervisors in order to facilitate proper support for staff/front line workers! It is not fair for supervisors to go in unknowingly. Then everyone is set up for failure, including the client. |
| Eva Schaefer @EvaSchaefer9 A4 - the supervisor at my internship integrated a time slot in my schedule for self care only - it's been a life saver at times! Should be part of everyone's daily schedule #macrosw |
| Emily Tout @EmilyTout96 @BodackZachary @AlyssaLotmore @OfficialMacroSW @UBSSW Absolutely Zach!!! I 100% agree!!!! #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW To start, leadership needs to be clear on their expectations of staff regarding work-life balance. Leaders also need to demonstrate their own expectation in having positive boundaries. #macrosw |
| Siena Masecchia, UBSSW Student @MasecchiaSiena Thanks for a great first experience in a live twitter chat! Hope everyone has a great night and gets some well needed rest! #macrosw |
| Whitney (she/they) @WhitneyLCSW A5 1/6 Professional development opportunities! Let staff in good standing explore outside of the scope of their role every once in a while & give them the space to be successful. It allows employees to grow based on their interests and may thwart burnout/reduce turnover. #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A5: Communication is key. Let your employees know you value them, work with them, be supportive. #MacroSW |
| Jenna Turchiarelli @JennaTurchSW A5: Gather feedback from staff and actually USE IT! If workplace culture needs to be improved, utilize the knowledge and insight of the staff that spend majority of their waking hours inside of the agency. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A5 2/6 Facilitate ongoing training & education. This is a field in which keeping current with research is integral if we are to best serve our clients, especially given the increasing inclusion in research that continues to reveal new practice insights for diverse groups #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ A5: I say go to the employees, especially the people on the bottom rungs of the organization. They deserve their voice to be heard. #macrosw |
| Alyssa Lotmore @AlyssaLotmore A5: Opportunities for employees to feel listened to and heard by administration, agency investment in employee professional development, acknowledgement of staff accomplishments… there are many little things that can be done to improve the agency culture. #MacroSW |
| Whitney (she/they) @WhitneyLCSW A5 3/6 Actively seek out our feedback! Creating cultures of trauma-informed care requires us to be TIC with staff, too, which entails collaborating with and hearing from those who do work on the front lines to inform policy and procedures. Don’t just do surveys–listen! #MacroSW |
| Whitney (she/they) @WhitneyLCSW A5 4/6 Welcome & highlight all ideas & perspectives in full staff meetings. Allow employees to explore novel evidence-based solutions and engage in cross-team collaboration. Everyone deserves to be heard, but not all orgs engender culture that makes all feel heard/valued #MacroSW |
| Whitney (she/they) @WhitneyLCSW A5 5/6 Celebrate the small victories, too! Recognition for a job consistently well done can boost morale. While we aren’t in this work for the glory and accolades, it is easy to focus on our less successful moments. Being reminded of our strengths is nice—& empowering! #MacroSW |
| Elizabeth Cho @EchoMSWStudent Q5) Competent trainings, open communication, consistency in management #macrosw |
| Amneris @AmnerisfMorales @Magstou I like this! Agencies should also be accountable for the services it provides. #MacroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara A5: Bring your pet to work day 👀 #itried #MacroSW |
| Alyssa Lotmore @AlyssaLotmore Every professional is susceptible of moving outside of the ideal balanced range, depending on the situation, but with the guidance and support of the agency and its leadership, the worker has a better chance to remain in the center of the boundaries continuum. #MacroSW https://t.co/BJcbWs3SZM |
| Emily Tout @EmilyTout96 @AlyssaLotmore @OfficialMacroSW A5. This is such a tough one. Team building, agency meetings, checking in with staff, supporting one another and the employer supporting the staff for whatever need is necessary, take feedback from staff and implement it into the agency practice. #macroSW @UBSSW @OfficialMacroSW |
| Rebecca Szymanski @PSmitty2theResQ This is what they do at my current job and it has made a WORLD of difference. #macrosw |
| Whitney (she/they) @WhitneyLCSW A5 6/6 Providing perks that align well with an org’s values can help foster cohesion and reinforce the common goals staff are all working toward. Volunteering together, wellness retreats, team outings, etc. also can boost morale—which can improve client outcomes. #MacroSW |
| Zachary Bodack @BodackZachary I think the main way to improve agency culture to come in with the as positive attitude you can. Leave work at work and use self-care to come into work with as best a perspective as possible to help spread your attitude. It doesn’t always work but it can help #macrosw |
| kiddlebee @kiddlebee2 #MacroSW A5: Gatherings that promote strength focused activities and introduce the perspectives of others. #MacroSW |
| Jacob Friedman @jf279BuffaloMSW @AlyssaLotmore @OfficialMacroSW A5: Organizations can be responsive to their employees. I have often seen organizations allow employees to speak their mind without actually creating change because of it. If the will of the employees was attended too then it would create a space that fosters good work. #macrosw |
| Eva Schaefer @EvaSchaefer9 A5 - make changes for yourself (even small ones, like going for a walk during your lunch) and others may follow. Talk with a supervisor (alone or with others) about changes that may benefit the staff and the agency, and consequently the clients as well #macrosw |
| Jenna Turchiarelli @JennaTurchSW @BodackZachary Starting the conversation of self-care is arguably more important than having a solution. You are right, everyone is different, so taking the role of beginning and normalizing that conversation is a worthwhile endeavor for sure #MacroSW |
| Brianna Miller @BriannaUBSW @granditsra @AlyssaLotmore @OfficialMacroSW Great point! Higher ups will make changes that they think will work without consulting any of the people the change will affect #MacroSW |
| Samantha Arcara @SamanthaArcara A5 Effective communication, fostering relationships amongst all levels of staff with opportunities to voice needs #macrosw |
| Amanda McGraw @AmandaMcGraw12 @AlyssaLotmore @OfficialMacroSW Invest in a therapy dog! #macrosw |
| kiddlebee @kiddlebee2 A5: Trauma-informed leadership! In a Trauma-informed space! #MacroSW |
| reneehen @reneehen1 A.5 #macrosw Ways to improve workplace culture is by not participating in lateral violence and sustaining a positive attitude which will help create a better energy within the workplace. |
| Zachary Bodack @BodackZachary RT @JennaTurchiare1: @BodackZachary Starting the conversation of self-care is arguably more important than having a solution. You are right, everyone is different, so taking the role of beginning and normalizing that conversation is a worthwhile endeavor for sure #MacroSW |
| Amneris @AmnerisfMorales A5 Probably implement an internal assessment/review of their performance, their management, relationships with staff. Agencies should constantly seek feedback from their staff and their communities to find ways to improve their service delivery #MacroSW |
| Kristen Hibit @kristen_hibit @AlyssaLotmore @OfficialMacroSW Lunch breaks , even though they are federally required, often we work through them. We need to be more innovative in getting people out of their work space and promoting that short period of time to disconnect and have self care mid day . #MacroSW |
| Whitney (she/they) @WhitneyLCSW @SWMorrow I fully support this measure!! #MacroSW |
| Amanda McGraw @AmandaMcGraw12 @TheMattSchwartz @OfficialMacroSW Wow, this is an amazing idea!! I wish everyone could have this. #macrosw |
| Jmasaed @Jmasaed1 @AlyssaLotmore @OfficialMacroSW A5: I think every employee in the work place has some thought about how the workplace can become better. In order to improve the workplace culture, allowing the employees to give suggestions and taking their opinions into consideration can be one way to help. #MacroSw |
| Emily Tout @EmilyTout96 @AmnerisfMorales And actually implement it!! I worked for an agency that did this - but the feedback was *never* implemented - if that's the case, what is the point? #macroSW |
| Jenna Turchiarelli @JennaTurchSW @amidon_ashley Proper guidance is such a necessity. A job description is helpful but supervisory level staff have a lot on their plate. One unprepared or unequipped supervisor can bring down an entire team. I support this! #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ My work has this great thing called a kudos box, when someone does something awesome we write them a little note and drop it in. Then we read them out loud to each other once a month or so #macrosw |
| LiPinng @LeLipingLizard A5. educating the staff #macrosw |
| Kelsey @KelseyCreteki @AlyssaLotmore @OfficialMacroSW A5: Hiring effective managers who can accomplish their job and promote positive work culture and vice versa with the agencies other employees. Communication between all levels and an understanding and commitment to the mission. #MacroSW |
| Meghan Murphy @MeghanM27815353 @AlyssaLotmore @OfficialMacroSW A5: I think creating a safe place for employees to tell supervisors what they need or would want could be a great place to start #macrosw |
 | Kylie Bradley-Moreschi @kylie44164448 A2. Absolutely! I’ve worked at agencies where morale is low, people are burnt out, management is overwhelmed. Honestly, it made me become more selective with where I choose to work in the future! #macroSW |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Fantastic chat as always! Thank you @OfficialMacroSW @AlyssaLotmore #MacroSW |
| Jenna Turchiarelli @JennaTurchSW Lets talk about self-care people- it's an essential part of healthy living! How do you show yourself love when feeling wiped out? #MacroSW @OfficialMacroSW @UBSSW |
| Zachary Bodack @BodackZachary @HibitKristen @AlyssaLotmore @OfficialMacroSW I can live by this I can count the number of lunch breaks I have actually had where I wasn’t working at my one agency just because I didn’t want to get behind on my work. #macrosw |
| Sarismatic @sarandipidie I love this idea. making sure there is not a toxic culture is a form of self care in itself as in not having to work in such a negative environment. |
| Amanda McGraw @AmandaMcGraw12 @PSmitty2theResQ We do this too! Supervisors have noticed our culture has been struggling a little so now they read them to us every week 😂 #MacroSW |
| Amneris @AmnerisfMorales A5 Always demonstrate humility, that the Agency can only run well when everyone is informed and aware of what the vision is. Some agencies change policies and rules excluding their workers and without realizing how it can impact their work with their clients #MacroSW |
| Alyssa Lotmore @AlyssaLotmore Thank you so much for joining this #MacroSW chat. A great dialogue about the importance of agnecy culture and balanced boundaries. Again, I’m Alyssa Lotmore from @UAlbanySSW and co-host of @socialworkersfm... great chatting with all of you tonight!!! @OfficialMacroSW https://t.co/oFYdMRRMRO |
| Amanda McGraw @AmandaMcGraw12 @JennaTurchiare1 @OfficialMacroSW @UBSSW I make myself watch ten minutes of funny animal videos on reddit 🤣 #MacroSW |
| #MacroSW Moderator @OfficialMacroSW Thank you everyone! #macrosw |
| #MacroSW Moderator @OfficialMacroSW RT @AlyssaLotmore: Thank you so much for joining this #MacroSW chat. A great dialogue about the importance of agnecy culture and balanced boundaries. Again, I’m Alyssa Lotmore from @UAlbanySSW and co-host of @socialworkersfm... great chatting with all of you tonight!!! @OfficialMacroSW https://t.co/oFYdMRRMRO |
| Kylie Bradley-Moreschi @kylie44164448 @OfficialMacroSW A3. I think about burnt out clinicians who work with clients. They may be on edge, lack compassion, or fail to provide quality services to a vulnerable population. #MacroSW |
 | youngah kim @youngahkim9 I learned a lot. It was a great chat! Thank you!!#CSUDHmsw501 #MacroSW |
| Whitney (she/they) @WhitneyLCSW Thanks for a stimulating #MacroSW chat, @AlyssaLotmore & @OfficialMacroSW! Such a great topic tonight--though it's always worth staying up past my bedtime to learn from so many great minds meeting at this weekly chat. :) |
| Dr. Niara Morrow, LISW-S, LCSW, PMH-C @DrNiara Taking notes on everyone’s ideas like #MacroSW https://t.co/sk7aKe9y1B |
| Amneris @AmnerisfMorales @Magstou That is true Margaret! I had supervisors who really needed to improve their communication skills and assertiveness when facing conflict in the workplace. #MacroSW |
| Elizabeth Cho @EchoMSWStudent Thank you for the wonderful conversation! These types of conversations need to happen more in the workplace #CSUDHmsw501 #macrosw |
| reneehen @reneehen1 Good night everyone! #macroSW |
| Sarismatic @sarandipidie Having supervisors in place who do not react punitively to constructive criticism is key. I think that positivity has to start at the top #macrosw |
| Marissa Diaz @Marissa_Diaz_ Thank you so much for this wonderful experience! #CSUDHmsw501 #macrosw |
| Eva Schaefer @EvaSchaefer9 Thanks for an interesting first twitter chat @AlyssaLotmore #macrosw |
| Jenna Turchiarelli @JennaTurchSW Thanks for all the wonderful input fellow #MacroSW chatters!! Looking forward to next week <3 |
 | Trendsmap Buffalo @TrendsBuffalo #macrosw is now trending in #Buffalo https://t.co/i0DrZU7AZi https://t.co/dN8MFcs0bd |
| Kylie Bradley-Moreschi @kylie44164448 @OfficialMacroSW A4. Re-traumatization is a very real thing for professionals. It’s important we understand what trauma informed care is as well as have peer support when coping with the traumas of our clients. Self care is vital to ensure appropriate services! #MacroSW |
| Rebecca Szymanski @PSmitty2theResQ Or the opposite problem, when supervisors have low emotional maturity and create conflict... |
| Amneris @AmnerisfMorales Thank you so much! This was great... a little difficult to keep up, but I read very interesting comments. Have a goodnight! #MacroSW |
| Kylie Bradley-Moreschi @kylie44164448 @OfficialMacroSW A5. One of the most effective ways I’ve seen workplace culture improved is by having higher ups learn and get to know ground level employees #macroSW |
 | Rand @my_warden @AlyssaLotmore @OfficialMacroSW A4: I was overworked with virtually no support for a population and community that is my own. It literally almost took me clean out. Considered leaving social work entirely. It also taught me there’s nothing noble about martyrdom. Grateful for that. #MacroSW |
| Sarismatic @sarandipidie WOW that went quickly... Thanks for the educational and stimulating conversation..and a nice introduction to twitter #macrosw |
 | Anne Chillingworth Shaffer @professoranne RT @OfficialMacroSW: A1: A1: Agency culture reflects the direction of the managers and leaders of the organization #macrosw |
 | Scott Schnelle MSW, LMSW @scott_schnelle RT @ew_UbMSW: A3: A3: When an agency has a negative work environment, it creates for poor service delivery to clients who then suffer from that #macrosw |
| Anne Chillingworth Shaffer @professoranne RT @WhitneyUBSSW: A4 1/4 Vicarious/secondary trauma are real! So is compassion fatigue; our jobs can be emotionally taxing/demanding. Clients die, we have to keep up with Tx plans/progress notes/assessments, working OT isn’t always paid, and we also often have stress at home. Some ideas: #MacroSW |
| Anne Chillingworth Shaffer @professoranne RT @EBelluomini: How is social work education preparing for the future in their specializations? @CSocialWorkEd @nasw #socialwork #socialworkfutures #swtech #macrosw #futureofwork #foresight @SJSworks #BrandmanuSW https://t.co/COqiZRUsRT |
#MacroSW content from Twitter.