#LaL15 Conference Hashtag
Listening and Learning – from feedback to action
Fri 30th Jan 2015
Open date in Symplur Signals
A masterclass for managers in NHSScotland with responsibility for the capture and management of feedback, comments, concerns and complaints to share findings from the analysis of the 2013-14 annual reports on complaints and feedback and to share progress and good practice that has emerged from the report’s recommendations
#LaL15 is a conference hashtag submitted by @SHC_org
