#ukmedlibs Transcript

Healthcare social media transcript of the #ukmedlibs hashtag.
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UKMedLibs @UKMedLibs
Hello everyone! Welcome to July's #ukmedlibs shall we introduce ourselves? I'm @Hollingtonn Outreach Librarian for @SASHLibs
Sam Burgess @samanthaclare
Hi all, I am manager for @HHLibService and I'm looking forward to finding out more about supporting patient information better #ukmedlibs
UKMedLibs @UKMedLibs
For tonight's chat we're focusing on Patient & Public Information (PPI). With #HiW2017 just passed it seems a timely topic #ukmedlibs
UKMedLibs @UKMedLibs
So shall we crack on with our 1st Q? What has your service implemented so far to support the PPI agenda? #ukmedlibs
Sam Burgess @samanthaclare
@Hollingtonn is twitter working for you tonight? Seems really slow on my laptop! #ukmedlibs
Sam Burgess @samanthaclare
We support patient info primarily through literature searches requested by clinicians in order to support patients directly. #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: We support patient info primarily through literature searches requested by clinicians in order to support patients direc…
Sam Burgess @samanthaclare
it's a bit tricky because one Trust already has an info point manager and we are aware of not stepping on toes too much. #ukmedlibs
UKMedLibs @UKMedLibs
@samanthaclare I think this is the way the majority of us are doing it, although I think we tend to forget that when PPI provision is mentioned #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: it's a bit tricky because one Trust already has an info point manager and we are aware of not stepping on toes too much.…
Sam Burgess @samanthaclare
come on tweeps #ukmedlibs is on now!! Come and join in the conversation!! Anybody? @RuthCarlyle @alisonday3 @nickiflh @HelenPullen
Holly Case Wyatt @Hollingtonn
We support PPI with a 'Finding Good Quality Health Info Online' leaflet #ukmedlibs
Sam Burgess @samanthaclare
@UKMedLibs we are trying to find other, more proactive ways to support, but so far this is the main method. #ukmedlibs
Sam Burgess @samanthaclare
@UKMedLibs we hope to build some contacts at a patient safety conference within the Trust later this year. #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: @UKMedLibs we hope to build some contacts at a patient safety conference within the Trust later this year. #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: We support PPI with a 'Finding Good Quality Health Info Online' leaflet #ukmedlibs
Sam Burgess @samanthaclare
Carol-Ann Regan and team have a good one of those - I keep meaning to blatantly plagiarise it, but don't get round to it! #ukmedlibs https://t.co/KNVnWz4uko
UKMedLibs @UKMedLibs
@samanthaclare This does seem to be a recurring issue. Are they open to collaboration? #ukmedlibs
Morag Clarkson @moragclarkson
RT @samanthaclare: We support patient info primarily through literature searches requested by clinicians in order to support patients direc…
Janet Sampson @janetsampson33
Hello all,I'm knowledge & library manager @DBHLib We work closely with pub.lib & provide health info training to their staff #ukmedlibs
Sam Burgess @samanthaclare
not particularly I am afraid. I have made overtures, but they are unwilling to even collaborate. Many issues e.g. job security. #ukmedlibs https://t.co/ovLxlcya35
Holly Case Wyatt @Hollingtonn
@samanthaclare That's exactly what I did because she's a genius! I obviously gave them credit #ukmedlibs
Sam Burgess @samanthaclare
@janetsampson33 @DBHLib that's definitely an avenue I need to think about. as someone else said, public libraries are our public health department! #ukmedlibs
UKMedLibs @UKMedLibs
Moving onwards! Q2. What has been the most positive thing to come out of your PPI work so far? #ukmedlibs
Janet Sampson @janetsampson33
We use our health information workbook that is @ on KfH blog (waiting update) based on our health info portal #ukmedlibs https://t.co/iccjb3lFy1
Janet Sampson @janetsampson33
RT @Hollingtonn: We support PPI with a 'Finding Good Quality Health Info Online' leaflet #ukmedlibs
Holly Case Wyatt @Hollingtonn
We had a stand for #HiW2017 & from that picked up an obs&gynae PPI leaflet for us to check the evidence and help update #ukmedlibs
Sam Burgess @samanthaclare
we have yet to analyse impact and value of patient information. But we've had some good feedback regarding supporting patients #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: We use our health information workbook that is @ on KfH blog (waiting update) based on our health info portal…
UKMedLibs @UKMedLibs
@janetsampson33 Sounds great! Is that on a public website or an intranet? #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: We had a stand for #HiW2017 & from that picked up an obs&gynae PPI leaflet for us to check the evidence and help update #u
UKMedLibs @UKMedLibs
@samanthaclare What sort of feedback? I love good feedback! #ukmedlibs
HLG SIG @CILIPHLG
#ukmedlibs Hi all sorry am late @potenzakanley here Library Manager @esthLISeducat and Comms Lead for @CILIPHLG
Janet Sampson @janetsampson33
Last year developed website page to support work of H&W dept in relation to CQUIN targets,health classes iin library for starters #ukmedlibs
Sam Burgess @samanthaclare
@UKMedLibs ooh I can't remember details, but along the lines of being able to support patients with info they hadn't had prior. #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: Last year developed website page to support work of H&W dept in relation to CQUIN targets,health classes iin library fo…
Janet Sampson @janetsampson33
Following #HIW2017, display & resource material to go on 'tour' round sites starting with Occ Health & Wellbeing #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: @UKMedLibs ooh I can't remember details, but along the lines of being able to support patients with info they hadn't had…
UKMedLibs @UKMedLibs
RT @janetsampson33: Following #HIW2017, display & resource material to go on 'tour' round sites starting with Occ Health & Wellbeing #ukmed
HLG SIG @CILIPHLG
Ditto plus @esthLISeducat we work w the Patient Info Library who pass on requests to us. It has led to us doing direct patient searches too https://t.co/b1kyJrnO7N
HLG SIG @CILIPHLG
RT @janetsampson33: Last year developed website page to support work of H&W dept in relation to CQUIN targets,health classes iin library fo…
Sam Burgess @samanthaclare
@CILIPHLG @esthLISeducat our patient info mgr wont pass on such requests as she feels it's her role which is fair enough but we can help! #ukmedlibs
UKMedLibs @UKMedLibs
Q3. What's the most problematic aspect of PPI for you? #ukmedlibs
Sam Burgess @samanthaclare
@UKMedLibs not stepping on the toes of others! But also finding the right contacts to help clinicians help patients directly or indirectly #ukmedlibs
Holly Case Wyatt @Hollingtonn
Q3. trying to walk that fine line between wanting patients to use the library & it still be a safe, relaxed space for staff #ukmedlibs
UKMedLibs @UKMedLibs
Finding the right contacts can be tricky... https://t.co/o0jJlWOtmv
Sam Burgess @samanthaclare
a very valid point. it is important that staff feel that the library is a safe place, but also that public feel safe to walk in! #ukmedlibs https://t.co/Wf6u3tIOAe
Sam Burgess @samanthaclare
@CILIPHLG @esthLISeducat i've yet to find the right approach as I keep getting rebuffed. Something I will have to return to at some point #ukmedlibs
Janet Sampson @janetsampson33
In addition, also oars of Flu Working Group, we offer space for immunisation drop in sessions and lib staff also supported ward sessions https://t.co/4X94CySDWh
Holly Case Wyatt @Hollingtonn
You can get your local health info details from the PPI groups Contatcs Database by emailing PPIenquiries@libraryservices.nhs.uk #ukmedlibs
Sam Burgess @samanthaclare
@CILIPHLG @esthLISeducat there are also historical issues that need careful handling as I've only been in post one year and don't have detail! #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: You can get your local health info details from the PPI groups Contatcs Database by emailing PPIenquiries@libraryservices.…
Janet Sampson @janetsampson33
We're very lucky as have separate leisure library on site for staff & patients, supported by pub. lib https://t.co/2FewhAAenV
UKMedLibs @UKMedLibs
Direct patient searches sounds great & a real skill #ukmedlibs https://t.co/NBM2cEeFBf
UKMedLibs @UKMedLibs
RT @samanthaclare: a very valid point. it is important that staff feel that the library is a safe place, but also that public feel sa…
UKMedLibs @UKMedLibs
RT @Hollingtonn: Q3. trying to walk that fine line between wanting patients to use the library & it still be a safe, relaxed space for staf…
HLG SIG @CILIPHLG
@samanthaclare @esthLISeducat #ukmedlibs Good luck you just have to keep knocking at that door!
Sam Burgess @samanthaclare
@janetsampson33 a fully set up leisure library? At previous jobs there was a WRVS library trolley!! #ukmedlibs
Janet Sampson @janetsampson33
Something we would love to explore in more depth is getting involved in work/support of pat. Leaflets. Any ideas anyone? #ukmedlibs
UKMedLibs @UKMedLibs
Q4. Did you get involved with Health Info Week 2017? How so? #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: Something we would love to explore in more depth is getting involved in work/support of pat. Leaflets. Any ideas anyone…
Sam Burgess @samanthaclare
@ricpaul tried to get us in touch with public libraries to do something, but the interest wasn't forthcoming! #ukmedlibs
Janet Sampson @janetsampson33
@samanthaclare We also do that with help of public library and Trust volunteers across 3 sites. Realise we are very lucky #ukmedlibs
Sam Burgess @samanthaclare
but we did a display at our libraries so more for staff wellbeing than patients, but also tried to tweet in the subject area! #ukmedlibs
Holly Case Wyatt @Hollingtonn
Q4. We had stands twice in the week in the hospital so we could launch the leaflet, talk to patients & staff #ukmedlibs
UKMedLibs @UKMedLibs
@samanthaclare @ricpaul That's a shame! Public libraries stretched? #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: We're very lucky as have separate leisure library on site for staff & patients, supported by pub. lib https://t.co/2Few…
Sam Burgess @samanthaclare
@UKMedLibs @ricpaul quite probably, I am aware that they are losing staff left right and centre! #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: but we did a display at our libraries so more for staff wellbeing than patients, but also tried to tweet in the subject…
UKMedLibs @UKMedLibs
@samanthaclare Displays & social media campaigns can be so effective in creating awareness #ukmedlibs
Sam Burgess @samanthaclare
@UKMedLibs our twitter reach is increasing all the time, particularly as we make a point of responding to tweets. #ukmedlibs Facebook isn't so strong
UKMedLibs @UKMedLibs
Q5. Have you built any good relationships through your PPI work? How would you like to see that develop? #ukmedlibs
HLG SIG @CILIPHLG
#ukmedlibs ditto @esthLISeducat hd stands,the greengrocers donated fruit & put the @IFLA fake postcards in shoppers bags https://t.co/D8l5CaqmMc
HLG SIG @CILIPHLG
RT @Hollingtonn: We had a stand for #HiW2017 & from that picked up an obs&gynae PPI leaflet for us to check the evidence and help update #u
HLG SIG @CILIPHLG
RT @Hollingtonn: We support PPI with a 'Finding Good Quality Health Info Online' leaflet #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: @UKMedLibs our twitter reach is increasing all the time, particularly as we make a point of responding to tweets.…
Janet Sampson @janetsampson33
Agree - definitely. Was effective for us for #HIS2017 #ukmedlibs https://t.co/ZbDHLNUxYU
UKMedLibs @UKMedLibs
#ukmedlibs https://t.co/VLqBPJ0mgd
Janet Sampson @janetsampson33
RT @UKMedLibs: @samanthaclare Displays & social media campaigns can be so effective in creating awareness #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: Agree - definitely. Was effective for us for #HIS2017 #ukmedlibs https://t.co/ZbDHLNUxYU
HLG SIG @CILIPHLG
#ukmedlibs as Comms lead I tried to follow all the action on #HIW2017 and retweet and like all the wonderful things going on!!!
UKMedLibs @UKMedLibs
RT @CILIPHLG: #ukmedlibs ditto @esthLISeducat hd stands,the greengrocers donated fruit & put the @IFLA fake postcards in shoppers…
Sam Burgess @samanthaclare
don't think we've yet built strong relationship through PPI but are hoping that the patient safety conference in autumn will help #ukmedlibs
HLG SIG @CILIPHLG
Interesting same experience here too #ukmedlibs https://t.co/A3XjLsCqbV
Janet Sampson @janetsampson33
RT @CILIPHLG: #ukmedlibs as Comms lead I tried to follow all the action on #HIW2017 and retweet and like all the wonderful things going on!…
Janet Sampson @janetsampson33
RT @UKMedLibs: #ukmedlibs https://t.co/VLqBPJ0mgd
Holly Case Wyatt @Hollingtonn
We're very lucky to have strong relationships with both public libraries in our area. I'd like to see joint work continue #ukmedlibs
UKMedLibs @UKMedLibs
RT @CILIPHLG: #ukmedlibs as Comms lead I tried to follow all the action on #HIW2017 and retweet and like all the wonderful things going on!…
UKMedLibs @UKMedLibs
RT @Hollingtonn: We're very lucky to have strong relationships with both public libraries in our area. I'd like to see joint work continue…
Sam Burgess @samanthaclare
@CILIPHLG they did say it was worth doing, but then nothing! Perhaps we should have taken a stronger lead. Too wary of toe-stepping?! #ukmedlibs
HLG SIG @CILIPHLG
Always good to Tweet😉 and there ws a lot of action our stands were more 4 staff too with free BP checks and mood boosting books. #ukmedlibs https://t.co/9Hm7y84TJV
Sam Burgess @samanthaclare
@Hollingtonn definitely something we need to work on in Hampshire. How can we do this @hantslibraries? #ukmedlibs
UKMedLibs @UKMedLibs
@samanthaclare @CILIPHLG Definitely take the lead, this will be new ground for them & they'll need to see benefits #ukmedlibs
Janet Sampson @janetsampson33
We're also very lucky:have very strong partnership &support and enthusiasm of their Head of Service who happens to be my manager! #ukmedlibs
UKMedLibs @UKMedLibs
RT @CILIPHLG: Always good to Tweet😉 and there ws a lot of action our stands were more 4 staff too with free BP checks and mood bo…
UKMedLibs @UKMedLibs
Q6. Do you feel you need additional support to implement PPI in your service? If yes, then what? #ukmedlibs
Janet Sampson @janetsampson33
We had a brilliant joint study day for health and public labs in the North last week- enthusiasm and engagement was so positive #ukmedlibs
KP @agentk23
That's a real shame, when I ran #haslibcamp I really wanted staff from local publib to be involved but none came https://t.co/Pmwdwi6J29
UKMedLibs @UKMedLibs
Really interesting service! https://t.co/iscZZaCPGf
UKMedLibs @UKMedLibs
RT @janetsampson33: We had a brilliant joint study day for health and public labs in the North last week- enthusiasm and engagement was so…
Sam Burgess @samanthaclare
It would be great if we could have dedicated patient/public info LKS staff. Otherwise more money or collaboration would work! #ukmedlibs
HLG SIG @CILIPHLG
@AgentK23 Real shame #ukmedlibs have to keep trying though
Sam Burgess @samanthaclare
I know that @BrightonSx_LKS has a dedicated librarian for PPI - worth tapping in to her knowledge even though she's new in post. #ukmedlibs
Janet Sampson @janetsampson33
RT @UKMedLibs: Really interesting service! https://t.co/iscZZaCPGf
HLG SIG @CILIPHLG
RT @janetsampson33: We had a brilliant joint study day for health and public labs in the North last week- enthusiasm and engagement was so…
Holly Case Wyatt @Hollingtonn
I was also lucky enough to support public librarians in the South East with a days workshop on PPI & healthcare LKS #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: It would be great if we could have dedicated patient/public info LKS staff. Otherwise more money or collaboration would…
Janet Sampson @janetsampson33
RT @samanthaclare: It would be great if we could have dedicated patient/public info LKS staff. Otherwise more money or collaboration would…
UKMedLibs @UKMedLibs
RT @samanthaclare: I know that @BrightonSx_LKS has a dedicated librarian for PPI - worth tapping in to her knowledge even though she's new…
Janet Sampson @janetsampson33
@samanthaclare @BrightonSx_LKS Sounds interesting. @nickstopforth #ukmedlibs
Holly Case Wyatt @Hollingtonn
This was with a colleague in Public Health & based on the K4H PPI groups work #UKmedlibs
CILIP in Wales @cilipinwales
Bit late seeing this, certainly a hashtag worth watching though. https://t.co/wh7v594Cm7
Sam Burgess @samanthaclare
does any other LKS have a dedicated PPI staff member or with a strong lead in that area? #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: I was also lucky enough to support public librarians in the South East with a days workshop on PPI & healthcare LKS #ukmed
UKMedLibs @UKMedLibs
RT @samanthaclare: does any other LKS have a dedicated PPI staff member or with a strong lead in that area? #ukmedlibs
HLG SIG @CILIPHLG
@UKMedLibs @samanthaclare #ukmedlibs Tried too but think they hadn't even thought about it so will start the conversation earlier for #HIW2018
UKMedLibs @UKMedLibs
Q7. Have you used any of the resources put together by the Knowledge 4 Healthcare PPI group? #ukmedlibs
Dot Halfhide @dot_thorney
We enjoyed hosting CILIP East with @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG, March. New links made! https://t.co/6thvkuE7vv
Janet Sampson @janetsampson33
@dot_thorney @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG It's a great way to make contacts isn't it and share the knowledge #ukmedlibs
HLG SIG @CILIPHLG
That sort of support is great hence why we @CILIPHLG are putting on some workshops which @Hollingtonn will be present at later this year👍🏾 https://t.co/9N09TsUrFA
Holly Case Wyatt @Hollingtonn
I've used the workshop materials to present a section on PPI at our staff meeting #ukmedlibs
UKMedLibs @UKMedLibs
RT @dot_thorney: We enjoyed hosting CILIP East with @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG, March. New links ma…
UKMedLibs @UKMedLibs
RT @janetsampson33: @dot_thorney @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG It's a great way to make contacts isn't it…
Holly Case Wyatt @Hollingtonn
RT @CILIPHLG: That sort of support is great hence why we @CILIPHLG are putting on some workshops which @Hollingtonn will be prese…
Sam Burgess @samanthaclare
@Hollingtonn I've passed on the KfH blog posts about handling patient enquiries, but need to actually be a bit more proactive about the rest! #ukmedlibs
KP @agentk23
@CILIPHLG I hear from people from pub libs that is nigh on impossible to get to go to conf etc. Opportunities for CPD and networking missed #ukmedlibs
Holly Case Wyatt @Hollingtonn
Also don't forget if you're in London or the South East, there's a PPI workshop next Thurs! #ukmedlibs
Janet Sampson @janetsampson33
We used some of the materials to help populate our health & wellbeing web pages to provide support for trust staff #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: I've used the workshop materials to present a section on PPI at our staff meeting #ukmedlibs
UKMedLibs @UKMedLibs
RT @samanthaclare: @Hollingtonn I've passed on the KfH blog posts about handling patient enquiries, but need to actually be a bit more…
Sam Burgess @samanthaclare
@AgentK23 @CILIPHLG we need to go to them then, or invite them to local sessions. #ukmedlibs
UKMedLibs @UKMedLibs
RT @Hollingtonn: Also don't forget if you're in London or the South East, there's a PPI workshop next Thurs! #ukmedlibs
UKMedLibs @UKMedLibs
RT @janetsampson33: We used some of the materials to help populate our health & wellbeing web pages to provide support for trust staff #ukm
UKMedLibs @UKMedLibs
RT @samanthaclare: @AgentK23 @CILIPHLG we need to go to them then, or invite them to local sessions. #ukmedlibs
UKMedLibs @UKMedLibs
Make sure you have a look through the PPI resources put together for you https://t.co/J0V4aXQKf1 #ukmedlibs
KP @agentk23
RT @samanthaclare: @AgentK23 @CILIPHLG we need to go to them then, or invite them to local sessions. #ukmedlibs
Sam Burgess @samanthaclare
Thanks for the chat @Hollingtonn We need to get more people chatting!! Perhaps summer time isn't good #ukmedlibs chats.
HLG SIG @CILIPHLG
Delivering a Patient Information Service 18/10 @CILIPinfo a joint @CILIPHLG & @PiFonline free event #ukmedlibs https://t.co/JtQwlUArwc
Sam Burgess @samanthaclare
RT @UKMedLibs: Make sure you have a look through the PPI resources put together for you https://t.co/J0V4aXQKf1 #ukmedlibs
HLG SIG @CILIPHLG
@samanthaclare @AgentK23 Yes I think so #ukmedlibs
Sam Burgess @samanthaclare
RT @CILIPHLG: Delivering a Patient Information Service 18/10 @CILIPinfo a joint @CILIPHLG & @PiFonline free event #ukmedlibs https://t.co/…
UKMedLibs @UKMedLibs
Thanks for a great chat everyone! Transcript will be out tomorrow. We'll see you in Aug for the next chat, details coming soon #ukmedlibs
HLG SIG @CILIPHLG
RT @dot_thorney: We enjoyed hosting CILIP East with @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG, March. New links ma…
UKMedLibs @UKMedLibs
RT @CILIPHLG: Delivering a Patient Information Service 18/10 @CILIPinfo a joint @CILIPHLG & @PiFonline free event #ukmedlibs https://t.co/…
HLG SIG @CILIPHLG
RT @samanthaclare: @AgentK23 @CILIPHLG we need to go to them then, or invite them to local sessions. #ukmedlibs
CILIP in Wales @cilipinwales
PPI= Patient, Public Information? https://t.co/i2V14Bh85t
Janet Sampson @janetsampson33
If you go to the KfH blog you can find all the presentations from our health/public libraries study day in Leeds last week #ukmedlibs https://t.co/AffV0vb3FN
Janet Sampson @janetsampson33
RT @UKMedLibs: Make sure you have a look through the PPI resources put together for you https://t.co/J0V4aXQKf1 #ukmedlibs
Laxton Library @library_laxton
RT @dot_thorney: We enjoyed hosting CILIP East with @VivacityLibrary @macmillancancer @library_laxton @CILIPHLG, March. New links ma…
UKMedLibs @UKMedLibs
RT @janetsampson33: If you go to the KfH blog you can find all the presentations from our health/public libraries study day in Leeds la…
HLG SIG @CILIPHLG
That is great. We are building relationships with ours @esthLISeducat but have great internal partnerships within the Trust #ukmedlibs https://t.co/SBGOIMUYNx
HLG SIG @CILIPHLG
RT @samanthaclare: but we did a display at our libraries so more for staff wellbeing than patients, but also tried to tweet in the subject…
CILIP in Wales @cilipinwales
PPI= Patient, Public Information- an opportunity here for more cross sector partnerships. Public & Health libraries & Info Pros. https://t.co/i2V14Bh85t
UKMedLibs @UKMedLibs
RT @CILIPinWales: PPI= Patient, Public Information- an opportunity here for more cross sector partnerships. Public & Health libraries…
UKMedLibs @UKMedLibs
RT @CILIPHLG: That is great. We are building relationships with ours @esthLISeducat but have great internal partnerships within t…
Janet Sampson @janetsampson33
Thanks #ukmedlibs for the chat - my first venture and found if really useful and interesting😊
#ukmedlibs content from Twitter.