#HITsm Transcript

Healthcare social media transcript of the #HITsm hashtag.
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See #HITsm Influencers/Analytics.

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Mandi Bishop @MandiBPro
One sector? Let's make transparency the rule rather than the exception. Happy to drop in on this #HITsm topic! :)
Healthcare IT Today @hcittoday
Let's take 5 min to introduce ourselves. Who are you? What do you do? Where are you from? What's your favorite thing about Philly? (P.S. @ebukstel is the right answer, but other answers accepted since saying Edward is too easy) #HITsm
Healthcare IT Today @hcittoday
Welcome to this week's #HITsm chat hosted by Edward Bukstel (@ebukstel) on the topic of “What Does Price Transparency Look Like?” Details: https://t.co/CCb2NgO5B8 https://t.co/pNMOwNblxM
Edward Bukstel @ebukstel
@MandiBPro Agree Mandi, @DanMunro is a tough egg to crack 😂😎 #HITsm
Vince Kuraitis @VinceKuraitis
Hi, Vince here. Today I’m up in the mountains of beautiful Idaho. 3 feet of snow on the ground. Snowshoeing w/ Labrador Freddie after #HITsm !
Mandi Bishop @MandiBPro
But by providing accurate price AND quality data, #healthcare investors (HT @ePatientDave) can make informed choices - using their own criteria. #HITsm
Mandi Bishop @MandiBPro
RT @hcittoday: Welcome to this week's #HITsm chat hosted by Edward Bukstel (@ebukstel) on the topic of “What Does Price Transparency Look Like?” Details: https://t.co/CCb2NgO5B8 https://t.co/pNMOwNblxM
Vince Kuraitis @VinceKuraitis
@ebukstel @MandiBPro @DanMunro No point in arguing w/ someone who has their mind made up. #HITsm
Mohamad Arif Ali @mhealth1
RT @MandiBPro: But by providing accurate price AND quality data, #healthcare investors (HT @ePatientDave) can make informed choices - using their own criteria. #HITsm
Mandi Bishop @MandiBPro
Yo! Mandi from Jax here. I'm a newly-minted VP of healthcare research @Gartner_inc and the thing I like most about Philly is that I haven't been there in the winter in a very long time. ;) #HITsm
Edward Bukstel @ebukstel
@VinceKuraitis @MandiBPro @DanMunro Agree. I am really amazed at the work put into the @Goodrx UI. Anyone that doesn't use it for meds is crazy. There has to be an application for Price Transparency in other parts of healthcare #HITsm
Lisa Danielpour @LisaDani
@DanMunro @ebukstel @DanyDeGrave @healthblawg @jamesian @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports Cost is complicated issue. As parent of a teen w serious chronic diseases I want best care for him w expertise to handle complex needs. Not shopping around for a deal - grateful & dependent on excellent US health insurance. For strep throat & meds cost different parameters #hitsm
Healthcare IT Today @hcittoday
T1: What online resources about pricing do you check prior to receiving medical care? @ebukstel #HITsm https://t.co/f7FMwqVJeK
Dan Munro @DanMunro
@ebukstel @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades #DPC is just another tier. New. Cash-based - but it's self-insured 4 just primary care (and it's expensive 4 low-acuity stuff). There's a reason it's often associated w/ concierge care - b/c it's concierge care 'lite.' AND #DPC = totally unregulated so ripe 4 abuse. #HITsm https://t.co/456s2AuP4D
John Lynn @techguy
RT @hcittoday: Welcome to this week's #HITsm chat hosted by Edward Bukstel (@ebukstel) on the topic of “What Does Price Transparency Look Like?” Details: https://t.co/CCb2NgO5B8 https://t.co/pNMOwNblxM
Vince Kuraitis @VinceKuraitis
T1: Consumer reports is good but they only report on a few items #HITsm
Vince Kuraitis @VinceKuraitis
T1: The silence is enlightening. #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
Hi guys. I'm Shereese here in Maryland. I'm so happy to see my friend, @ebukstel hosting. Fun fact: Ed and I have been friends for quite some time & we do the #blockchain in healthcare circuit together often #hitsm https://t.co/tojoo6Y5wT
John Lynn @techguy
What I think is important here is transparency opens the door to knowing what needs to change. Not that transparency in and of itself will be the driver behind the change. #HITsm https://t.co/DifLv2aSf6
Edward Bukstel @ebukstel
Anyone check out any of the Charge Masters associated with Hospitals? It's a crazy world out there... 30 clicks to find a price UGH #HITsm https://t.co/BLqmpHtoq1
Mandi Bishop @MandiBPro
<watching with interest to see what resources are out there that folks use...spoiled by TRICARE Prime for past several years...> #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
RT @ebukstel: Anyone check out any of the Charge Masters associated with Hospitals? It's a crazy world out there... 30 clicks to find a price UGH #HITsm https://t.co/BLqmpHtoq1
Lisa Danielpour @LisaDani
@DanMunro @ebukstel @DanyDeGrave @healthblawg @jamesian @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Agree, I don’t pay much attention to those reviews, ask for referrals from doctors I trust and friends/family who their favorite doctors of type I’m looking for. #hitsm
Edward Bukstel @ebukstel
@ShereesePubHlth Yes we do Sheeeeeereeeeese #HITsm
Mandi Bishop @MandiBPro
This is an excellent point. Quite profound statement, John! #HITsm
Danielle Siarri @innonurse
@nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Nope is the quick answer. I just went for a dental cleaning and full x-rays for 40 euros. RX a few euros. Otherwise I feel robbed. #hitsm https://t.co/Vs4LTLJ7p3
John Lynn @techguy
Sorry I'm running a little late. Can't wait to hear the discussion today. I need to visit Philly to really answer this question, but I hear Valley Forge is beautiful. #HITsm https://t.co/iZuU84tAPj
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@hcittoday @ebukstel T1 @CMSGov Because of my work I also check the reimbursement rates for specialties and special pops. #hitsm
Mandi Bishop @MandiBPro
RT @ebukstel: Anyone check out any of the Charge Masters associated with Hospitals? It's a crazy world out there... 30 clicks to find a price UGH #HITsm https://t.co/BLqmpHtoq1
Sarah Bennight @sarahbennight
Hi #hitsm what’s up?
Vince Kuraitis @VinceKuraitis
“36% of 2017 total spending…& 43% of out-of-pocket spending was attributed to shoppable services” | @healthcostinst https://t.co/5iAIfw5bB8 #HITsm
Dan Munro @DanMunro
@nickisnpdx @ebukstel @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Not one - that I've seen - b/c America's system of tiered coverage is uniquely American - and only serves one purpose - to support tiered pricing. All the other developing countries have universal coverage (which is the delivery mechanism 4 single pricing). #HITsm https://t.co/Au1DURkPVu
Edward Bukstel @ebukstel
@techguy Got you covered John #HITsm https://t.co/TwLIqVClmP
Mandi Bishop @MandiBPro
What ARE open price resources? Would love list of available sites/tools (outside those associated w/ health plan/employer group). #HITsm
John Lynn @techguy
@MandiBPro @Gartner_inc lol #HITsm I still want to run up the steps in a hoodie.
Susan Houck Clark @SusanHouckClark
@techguy I am late too but my favorite thing in Philly is Eastern State Penitentiary!! #HITsm
Mandi Bishop @MandiBPro
RT @VinceKuraitis: “36% of 2017 total spending…& 43% of out-of-pocket spending was attributed to shoppable services” | @healthcostinst https://t.co/5iAIfw5bB8 #HITsm
John Lynn @techguy
Are there good resources for pricing? I don't check which probably says something. #HITsm https://t.co/YIGaJa1KuT
John Lynn @techguy
@ebukstel Here's a question and it might be blasphemous, but can I get a cheesesteak without onions? #HITsm
Mandi Bishop @MandiBPro
Fellow Ghost Hunters fan? ;) #HITsm
Edward Bukstel @ebukstel
@sarahbennight Yo Sarah We have quite the discussion going on How are you? #HITsm
John Lynn @techguy
@SusanHouckClark Ummm...is there a story here I'm missing? #HITsm
David Harlow @healthblawg
T1 Shoutout to Jeanne Pinder and @chcosts Clear Health Costs #hitsm
Edward Bukstel @ebukstel
@techguy No onions ok Gotta get the whiz #HITsm
Sarah Bennight @sarahbennight
@ebukstel I’m great. Trying to jump in but super busy with #HIMSS20 planning. #hitsm
John Lynn @techguy
@MandiBPro Thanks! #HITsm
Vince Kuraitis @VinceKuraitis
Patients themselves don't need to shop. If pricing info were more widely available patients would use INTERMEDIARIES . #HITsm
John Lynn @techguy
@ebukstel Cool. I wasn't sure if they even offered the no onion option. Glad to hear they do. #HITsm
Nick Adkins @nickisnpdx
@DanMunro @ebukstel @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades ☝️bingo!👏👏👏👏👏 #hitsm #dansbestchart
Edward Bukstel @ebukstel
@IndDrs @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @MatureAmericans @CitizenHealthio @TheCPPC @DpcAction @Free2CareHC @FreedomHubOrg @HPECid @IP4PI @IWV @JobCreatorsUSA @open_the_books @patientsrising @PatientsRiseNow @physician4care @physvrxshortage @PhysForPatients @PPA_USA @TPPF @findanuberdoc @drcraigwax This is a good list. Can we see any price comparisons, like a Kayak? #HITsm
David Harlow @healthblawg
Joining late 👋... Favorite thing from Philly (or thereabouts) is my wife. Happy Valentines Day #HITsm
Mandi Bishop @MandiBPro
...and what does it mean for the general public that 90% of #HITsm participants haven't come up with any (@CMSGov notwithstanding)? I should do a Facebook poll and see how many of my non-industry friends try to figure this stuff out. @chcosts is one!!!
John Lynn @techguy
@VinceKuraitis I didn't know consumer reports did much for healthcare. Can you share a link? #HITsm
Dan Munro @DanMunro
@VinceKuraitis @ebukstel @MandiBPro I do tend 2B evidenced based - yes - and evidence says #PT at best = <2% effect on price - and at worst - NO effect. There's also a compelling argument that says pricing transparency will RAISE prices. Active collusion is illegal - but tacit collusion isn't. #HITsm https://t.co/si4FSjU5fb
John Lynn @techguy
True. My wife and I were talking yesterday about a bill we had and our method of price check was to send it to a friend that's in that specialty to know if we're getting screwed. #HITsm #Flinstone https://t.co/ZINFaWfHnI
Edward Bukstel @ebukstel
Well thanks to the people at @qz This is what a charge master looks like for a hospital website, one of over 100 checked out last year. UGH #HITsm https://t.co/7oUJ3FH1zl
Healthcare IT Today @hcittoday
T2: Do you believe price transparency will save patients money? If so, how much? @ebukstel #HITsm https://t.co/RG2G8b8Jbq
Vince Kuraitis @VinceKuraitis
@techguy Consumer reports https://t.co/Et5mPlQ7qv
Mandi Bishop @MandiBPro
RT @ebukstel: Well thanks to the people at @qz This is what a charge master looks like for a hospital website, one of over 100 checked out last year. UGH #HITsm https://t.co/7oUJ3FH1zl
Susan Houck Clark @SusanHouckClark
@techguy Ha. Probably the story you made up in your head is better, but the historic and creepy site is pretty cool too. #HITsm
John Lynn @techguy
@MandiBPro @CMSGov @chcosts There's something to say that many people want convenience over price. Interestingly, we'd pretty much all choose quality over price too, but we don't have a good way to assess quality. #HITsm
John Lynn @techguy
@SusanHouckClark lol...that's usually true :-) #HITsm
John Lynn @techguy
Chargemasters...that's a tough topic. #HITsm https://t.co/hfQdfj2hlF
Healthcare Scene @HealthcareScene
RT @MandiBPro: This is an excellent point. Quite profound statement, John! #HITsm
Mandi Bishop @MandiBPro
Yes, but not necessarily (always) in traditional linear fashion. Price transparency will enable more informed choice - AND will empower innovator community to do things like calculate dynamic discounts for extra capacity... #HITsm
Edward Bukstel @ebukstel
We actually have a law to back this jawn up for transparency, but no one is implementing any solutions in a meaningful way. #HITsm https://t.co/xIHrPowcwv
Susan Houck Clark @SusanHouckClark
@ebukstel @hcittoday @GoodRx #HITSm I agree but I think we have a long way to go to simplifying it enough that a patient knows what they are shopping for and have it all feeding to one tool.
Vince Kuraitis @VinceKuraitis
T2: Will transparency save pts $$? YES!! How much? WTF? OK, $1834.92 #HITsm
John Lynn @techguy
@innonurse @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades We just got destroyed by the dentist too. Kids are expensive. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
Hey. Crashing the party while finger typing #HITsm
Edward Bukstel @ebukstel
@techguy @innonurse @nickisnpdx @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Pets too .... #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
@VinceKuraitis Snort. Exactly that much #HITsm
John Lynn @techguy
Thanks for sharing. Don't forget the #HITsm hashtag so everyone can see what you share.
Dan Munro @DanMunro
@ebukstel @qz Not all like that. Here's one from Banner Health here in Phoenix (arguably the 8th largest hospital system in US). Footnote: This has been online at Banner 4 years - and we get pricing visibility, but that again, no agency. #HITsm https://t.co/vH285qXAdU
John Lynn @techguy
Healthcare costs? #HITsm https://t.co/OZ5KNkGNAx
Gail Zahtz 🇮🇱 @GailZahtz
What are people suggesting with the issue of pricing transparency when any given procedure is billed at a different rate based on the payer? #HITsm
EMR, EHR and HIT @ehrandhit
RT @VinceKuraitis: “36% of 2017 total spending…& 43% of out-of-pocket spending was attributed to shoppable services” | @healthcostinst https://t.co/5iAIfw5bB8 #HITsm
Susan Houck Clark @SusanHouckClark
@ebukstel #HITsm https://t.co/5osWDP9xGR
Mandi Bishop @MandiBPro
Unfortunately have to bail early but will be checking out the transcript later. Link me to all the things! #HITsm
Edward Bukstel @ebukstel
@ShereesePubHlth @hcittoday @CMSGov Of course you do Shereese. You're awesome #HITsm
Mohamad Arif Ali @mhealth1
RT @ebukstel: Well thanks to the people at @qz This is what a charge master looks like for a hospital website, one of over 100 checked out last year. UGH #HITsm https://t.co/7oUJ3FH1zl
JonWanderer @JonWanderer
RT @DanMunro: Pricing transparency in #HC feeds the #GOP narrative that market-based solutions can work, but they really can't. Greatest trick the devil ever played was using the word "choice" 2 brainwash Americans into thinking that #HC can be delivered as "market-based." #HITsm
Edward Bukstel @ebukstel
@GailZahtz That's gotta change #HITsm
Gerry Foti @xpee13
Everything's negotiable #HITsm
Danielle Siarri @innonurse
@techguy @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades She even emailed me my x-rays and explained everything to me. Never have I been given imaging in the US. I factor a medical day in travel. #hitsm https://t.co/xCGMhYRsYX
John Lynn @techguy
@innonurse @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades I'm flying my kids to Europe from now on for Dental care. Cheaper, and I get to see Italy. #HITsm
Sarah Bennight @sarahbennight
@techguy BahahHha. True #Hitsm
Vince Kuraitis @VinceKuraitis
I've been watching hospitals resist price transparency for last 30 years. When will they advocate for a solution instead of saying "It can't be done"? #HITsm
Healthcare IT Today @hcittoday
T3: What are the top medical procedures or procedure classifications (MRI, Office Visit, Xray) that you’d like to see have more price transparency? @ebukstel #HITsm https://t.co/FPwQctaNEB
Matt DiVenere @Matt_DiV
I'm not sure. Gas stations list the pricing on apps and signs outside their business, but I still don't pay too much attention to them. When I need gas, I find the closest gas station and fill up. Might be different if gas was $12,000 a gallon. #HITsm
John Lynn @techguy
We'll see some one off cases where this is helpful. Although, the broad impact will depend on how it's implemented. However, like I said before, for me it's about discovering issues as much as saving money initially. #HITsm https://t.co/njBta0wgnH
Kate Corbett, CPHIMS, PMP, CSM @CorbettKr
The only thing I have found to be accurate is info from my insurer. The lists of charges hospitals are required to post don't actually mean anything considering payer contracts, deductibles, etc. @ebukstel #HITsm @hcittoday
Edward Bukstel @ebukstel
I know I wouldn't pay $1126 for bandages, we definitely need to get a handle on these type of commodity charges. #HITsm https://t.co/9nlkGQBVGQ
Dan Munro @DanMunro
@ebukstel @GailZahtz But THAT is at core of our whole #CasinoHealthcare ! Tiered coverage = THE delivery mechanism 4 tiered pricing. Single-payer isn't necessary, but single-pricing is - and universal coverage = the delivery mechanism 4 monopsony (1 buyer) pricing. https://t.co/0i09y6Ckn6 #HITsm
HC Executive Group @HCExecGroup
@hcittoday @ebukstel T2: For some insight on how providers and payers/health plans differ in their viewpoint of “Costs & Transparency,” download the 2020 Industry Pulse Report that was just released. Lots of good insight: https://t.co/TsgcUB2F6W #hitsm #hccosts
Matt DiVenere @Matt_DiV
Going out of order here (whoops!) but I haven't really utilized an online resource yet. Mostly, I'll call my insurance to see what I would have to cover and try to get as much information from them as possible. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
@ebukstel That's pretty systemic. Hospitals for example get more for the same CPT (procedure) than outpatient even before the modifier for location. One plan reimburses 75% to one practice; another plan could be a negotiated 60% but same docs could get 80% from somewhere else. #HITsm
David Harlow @healthblawg
T2 I'd argue this is the wrong q to ask. HC consumerism doesn't work bcs no price transparency. But it also doesn't work bcs HC is not (really) a consumer good/svc. Personal responsibility even if tied to transparency not a great solution. Deep & layered problem; way >280 #HITsm
Danielle Siarri @innonurse
@techguy @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades I would to #Milan. They give good care and time. #hitsm https://t.co/tx6i0m9qvr
John Lynn @techguy
True. And there are a lot of healthcare situations where the patient isn't going to shop. That's worth recognizing. #HITsm https://t.co/MlZfjpYtaV
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
RT @hcittoday: T3: T3: What are the top medical procedures or procedure classifications (MRI, Office Visit, Xray) that you’d like to see have more price transparency? @ebukstel #HITsm https://t.co/FPwQctaNEB
John Lynn @techguy
@innonurse @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades For dentistry, I'd hit my friend in Napoli :-) #HITsm
Vince Kuraitis @VinceKuraitis
Not all of HC is shoppable (glass half empty). SOME of HC is shoppable (glass half full). Where should we focus? #HITsm
Dan Munro @DanMunro
@healthblawg ... I did try to summarize SOME of the challenges. Not a complete list - but highlights some of the critical ones ... #HITsm https://t.co/f6MuiNrv4u
Gail Zahtz 🇮🇱 @GailZahtz
@DanMunro @ebukstel So IMHO THIS is a core issue- transparency doesn't mean anything without actual prices to make transparent. I am afraid the fallback has been the highest price possible like a hotel posts their highest season as the rate. #HITsm
Stoltenberg Con Inc. @StoltenbergCon
RT @BFMack: Happy Valentines Day to all my healthcare and Health IT friends and colleagues. You're welcome! #HITSM #HITMC #HCLDR #PinkSocks https://t.co/p8T7d8McdJ
Gail Zahtz 🇮🇱 @GailZahtz
@healthblawg Thoughts on value based payments to solve this? #HITsm
Healthcare IT Today @hcittoday
T4: What is preventing us from having an application that presents price transparency for medical procedures? @ebukstel #HITsm https://t.co/OCX1VGTNpX
Vince Kuraitis @VinceKuraitis
Glass half empty here. #HITsm
Kistein Monkhouse, MPA @KisteinM
RT @Colin_Hung: It's not a romantic #HIMSSMixTape, but it will get you moving as you get ready for #HIMSS20 Song choices from: It's not a romantic #HIMSSMixTape, but it will get you moving as you get ready for #HIMSS20 Song choices from: @healthythinker @ZeevNeuwirth @drnic1 @nickisnpdx @techguy @LAlupusLady @KisteinM @SunnieSouthern @2healthguru & many others! https://t.co/mPK8Q8PBlI cc #hcldr #HITsm https://t.co/J30cgTlDBH
John Lynn @techguy
As I remind my kids, can't do something and don't want to do something are very different. #HITsm https://t.co/eTB7F52t9s
Danielle Siarri @innonurse
@techguy @nickisnpdx @ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades I love that town but true you need a friend there. #hitsm
Dan Munro @DanMunro
@GailZahtz @healthblawg Who's value - and who decides? #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
@techguy T2 Not initially. Patients are ready reporting that they don't understand the way prices are listed and the implications when insurance is involved. I believe this will get better and save money for the truly informed. #hitsm https://t.co/gc6xgJxCo5
Fred Goldstein @fsgoldstein
Price transparency is meaningless without quality transparency tied to it; 1) was it needed to begin with? 2) is it high quality provider/outcome? And as others have stated for those areas that are “shoppable” #HITsm
John Lynn @techguy
I'm not sure how you'd even prioritize this. So, I'd say everything. Why not everything? #HITsm https://t.co/dvJG6Zg7HT
Kate Corbett, CPHIMS, PMP, CSM @CorbettKr
Any diagnostics - lab, radiology, pulmonary, cardiology. Patients have anxiety about the outcomes of these and charges are often surprises because there is a variance between how a test is described to a pt and how it is actually coded and billed. @ebukstel #hitsm @hcittoday
John Lynn @techguy
This is the nuance that is used to abuse the conversation. When pricing isn't dramatically different, we don't shop. In certain emergent situations, we don't shop. If you're rich, you don't shop. However, there are a number of places we would shop. #HITsm https://t.co/qrxfwypPoo
Susan Houck Clark @SusanHouckClark
@hcittoday @ebukstel A3 I may sound redundant here but how do we simplify the diagnostics in a way that it is searchable by a lay person? How many people know if their test was with or without contrast? Was it just abdominal or abdominal and pelvic? #HITsm
Fred Goldstein @fsgoldstein
Those that are most likely abused. Far less abuse of office prices than MRIs.. #HITsm
Vince Kuraitis @VinceKuraitis
Employers who have contracted with Centers of Excellence is a great example of price/quality transparency. #HITsm Glass half full.
Bryon Mecham @BryonMecham
@techguy Top procedures are completely dependent on the person receiving it. #HITsm
Kate Corbett, CPHIMS, PMP, CSM @CorbettKr
Will. Desire. Fear. The technology can do this. I've done projects myself to have estimates available for patients via Epic and using a 3rd party RTE application. #hitsm @ebukstel @hcittoday
John Lynn @techguy
@ShereesePubHlth Yep. Tech could solve this. It just hasn't yet. #HITsm
Edward Bukstel @ebukstel
T3: There are a number of patient advocacy groups that help patients cut medical bills after they receive a surprise. We should be able to track this information and post the charges for others to review. Anyone ever use these services? https://t.co/YCvgELd0rD #HITsm https://t.co/QVNlOd6Xqr
Susan Houck Clark @SusanHouckClark
@MandiBPro Hey-Did you hear that?! Did you feel that?! (things my husband makes fun of when I watch it) #HITsm
Dan Munro @DanMunro
Wrong framing. Glass is realistic here - which is to say politically charged. Pricing transparency fits the GOP narrative perfectly - but not the DEM one at all (#healthcare = basic human right). #HITsm
Bryon Mecham @BryonMecham
@techguy Sometimes the insurance carriers have pricing from the providers for comparison. It's not always accurate though. #HITsm
Edward Bukstel @ebukstel
@CorbettKr @hcittoday Epic UGH Say it ain't so #HITsm
Fred Goldstein @fsgoldstein
Just reviewed a webinar where MDs in one health system have actual cost to patient pricing for their meds at time of visit to discuss wiht them. Even pharmacy variation. It has made a difference. #HITsm
John Lynn @techguy
Do we need to start bringing in our own bandages and ibuprofen? Then, they'll start charging us an uncorking...I mean an application/adminsitration fee. #HITsm https://t.co/Yt2M3bi1qj
Kate Corbett, CPHIMS, PMP, CSM @CorbettKr
Like the vendor or not, their software can produce patient estimates 🤷‍♀️#HITsm
Gerry Foti @xpee13
cannot simply say healthcare transparency and apply to the whole system. There are areas it will work and areas it will not. Obvious everybody wants value and the best treatment at the best cost, but that doesn't happen even in the best scenarios #HITsm
Edward Bukstel @ebukstel
@SusanHouckClark @hcittoday I keep going back to the @goodrx example Design, test, patient input, design, iterate, Until it's done right #HITsm
Matt DiVenere @Matt_DiV
@techguy I think the general population might not understand just how drastic of a difference there could be. Once the gen. pop gets up to speed a bit more, there will be a significant change in how we see health care. #HITsm
Fred Goldstein @fsgoldstein
Over ten years ago I spoke with the head of innovation eBay (my brother worked their) to sell Medical services on their site. Was going to start with Radiology, it can be done. They were not interested in healthcare. #HITsm
Edward Bukstel @ebukstel
@fsgoldstein 💯 #HITsm
John Lynn @techguy
Thanks for sharing. Don't forget to use the #HITsm hashtag.
Vince Kuraitis @VinceKuraitis
Medical tourism -- another example where price transparency is working. #HITsm Glass half full
Jane Sarasohn-Kahn @healthythinker
Most Americans don't expect their #financialhealth to improve in 2019 @Bankrate https://t.co/U72dH5FU6L They don't feel they benefit from "good news" on US macroeconomy. At N of 1 the national economy is one's household economy #healthcosts #HealthConsuming #hccosts #HITsm https://t.co/3YekRuLq0L
Dan Munro @DanMunro
@CorbettKr @ebukstel @hcittoday Pricing estimator apps are here - and they are reasonably accurate 4 out-of-pocket costs associated w/ a service through private insurance - so it's not a tech challenge. But it does not confer agency b/c it's still tied to YOUR coverage tier - and that is variable. #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
RT @techguy: @ShereesePubHlth Yep. Tech could solve this. It just hasn't yet. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
@DanMunro @healthblawg Isn't that the goal of the big Medicaid reorganization projects like New York's DSRIP- to figure this out among stakeholders? #HITsm
Edward Bukstel @ebukstel
@VinceKuraitis Absolutely, Save 70% on a hip replacement and relax on a beach during recovery #HITsm https://t.co/eovQHD2J1M
John Lynn @techguy
Those profiting from the complexity. #HITsm https://t.co/SMko3IWzVE
Joe Babaian 🇺🇦 @JoeBabaian
RT @DanMunro: @ebukstel @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx GoodRx is just an Rx discount card (which have been around for decades) delivered online. Tiered pricing isn't mysterious - it's just intentionally opaque (to maximize revenue/profits). Here's a better chart from @ConsumerReports (2018). #HITsm https://t.co/0MziTgxSke
Joe Babaian 🇺🇦 @JoeBabaian
RT @DanMunro: @ebukstel @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports When you realize the sheer spread of pricing ($66 - $928) 4 the EXACT same basket of 5 drugs - you realize there's a TON of slush 4 discount cards to operate in. NB: GoodRx NEVER claims that they're the lowest - and I doubt they always are - but discount cards do work. #HITsm
Erica Olenski ✨ @thegr8chalupa
Wondering if I should even join the #HITsm chat today on #pricetransparency or if it'll be too triggering? :)
Healthcare Scene @HealthcareScene
RT @VinceKuraitis: Not all of HC is shoppable (glass half empty). SOME of HC is shoppable (glass half full). Where should we focus? #HITsm
Sahba Ferdowsi DO (conciergedoc) @DrFerdowsi
RT @healthythinker: Most Americans don't expect their #financialhealth to improve in 2019 @Bankrate https://t.co/U72dH5FU6L They don't feel they benefit from "good news" on US macroeconomy. At N of 1 the national economy is one's household economy #healthcosts #HealthConsuming #hccosts #HITsm https://t.co/3YekRuLq0L
Matt DiVenere @Matt_DiV
@techguy I have a PERFECT example of this. Growing up, my mom went to 3 grocery stores to do the shopping. When our family would complain about how inconvenient it was, she would break down the stores based on price and quality of the items. Produce here, meat there, etc. #HITsm
Fred Goldstein @fsgoldstein
Imagine this… I’ll take the MRI slot at 3 am for $150 priced lower because the owner needs to fill the slot… You could load the vendors, load the networks, enter your insurance and you’re off.. #HITsm
John Lynn @techguy
Do you see any good efforts to do quality transparency? #HITsm Shouldn't we take the first step and get price transparency so it's ready when quality transparency happens? https://t.co/chZ66Ho6la
Vince Kuraitis @VinceKuraitis
Despite imperfections, I support HHS push toward price transparency. #HITsm
Matt DiVenere @Matt_DiV
@techguy It wasn't until I started doing my own shopping that I saw exactly what she saw. The more informed I became, the better choices I made. #HITsm
Joe Babaian 🇺🇦 @JoeBabaian
@ebukstel @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Ed, those are VERY gamed. It's so common. So, almost worthless. #hcldr #hitsm
Susan Houck Clark @SusanHouckClark
@fsgoldstein This is why these chats are so valuable. I didn't know that was happening nor what @CorbettKr said about the tool integrated with Epic for price estimates. Maybe we are further along than I thought! #hopeful #HITsm
Fred Goldstein @fsgoldstein
I think others have already merged the 2, Walmart, etc.. The data is there. I for one don’t want to go to a poor provider regardless of price. It is about my health… #HITsm
Edward Bukstel @ebukstel
@fsgoldstein Awesome Idea. This could shake up some price transparency, that could snowball into other applications We have powerful interests to fight. #HITsm https://t.co/IeqWjBS3rS
Erica Olenski ✨ @thegr8chalupa
RT @VinceKuraitis: Despite imperfections, I support HHS push toward price transparency. #HITsm
John Lynn @techguy
@SusanHouckClark @MandiBPro Sounds like a good husband :-) #HITsm
Dan Munro @DanMunro
@GailZahtz @healthblawg Maybe - but I still think the whole value-over-volume argument is a GOP talking point/diversion. For one thing - we don't hear/see this obsession in any other industrialized country. #FFS works fine - so the framing that #FFS is broken = wrong assumption. #HITsm
Matt DiVenere @Matt_DiV
The same reason why car dealers don't care about their online reputation, especially in a rural setting. "I'm the only place within X miles for you to buy a new car. You're going to need me at some point - doesn't matter what you think of me." #HITsm
Fred Goldstein @fsgoldstein
It was not easy to do, its an integrated healthcare system, with a health plan and their own pharmacies but they are adding outside PBMs from other plans as well. About 50% of their patients are from their plan. #HITsm
John Lynn @techguy
@DanMunro Just because something fits the narrative doesn't mean there can't be other valuable aspects to that effort that aren't the narrative. #HITsm
Edward Bukstel @ebukstel
@JoeBabaian @DanMunro @DanyDeGrave @healthblawg @jamesian @LisaDani @ePatientDave @jimtate @VinceKuraitis @innonurse @nickisnpdx @bspartridgeCIS @GoodRx @ConsumerReports @Yelp @Zocdoc @Healthgrades Agree, Which is why we need to make them better and more accountable. I've been giving a lot of thought to this area lately. The time may be right to flip the switch. I think it's gonna take a lot of people to move this one. #HITsm https://t.co/DB09yHm6DE
Healthcare IT Today @hcittoday
T5: What should patients do if they are unable to pay a medical bill? Should patients enter into a payment plan? Have you tried patient advocacy for medical bill negotiation? @ebukstel #HITsm https://t.co/KbsaFAv9Xc
Fred Goldstein @fsgoldstein
Thanks; wish eBay had thought the same way. I kept trying to explain that just a small % of at that time a $2+ trillion industry would be enough :) #HITsm
Susan Houck Clark @SusanHouckClark
@Matt_DiV @techguy #HITsm my husband and I do this too!
Gail Zahtz 🇮🇱 @GailZahtz
@DanMunro @healthblawg I hear you. One area that I find in my work (for better or worse) we can look at what is being reimbursed by either/and a fee for service or a VBP model and service providers are then encouraged/willing to provide that. It's how we're finally getting #SDoH to happen in hc #HItsm
Edward Bukstel @ebukstel
@fsgoldstein We gotta talk Fred. I like the way you're thinking #HITsm
Fred Goldstein @fsgoldstein
Have you seen the recently released Florida Price transparency tool https://t.co/4QZ5A0BMQb! Based on Health Plan payments to providers, not charges. #HITSm
Mighty #HeathenSlut Casey🇺🇦🌟 @MightyCasey
@hcittoday @ebukstel ALL OF THE THINGS #HITSM
John Lynn @techguy
@thegr8chalupa I can imagine you've been through this in a way that's hard for us to comprehend. Thanks for sticking your head in here at least. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
What an impact it would make for patients is there was some kind of organized negotiating system for individual patients to negotiate their medical bills the way there is for healthcare systems and insurers. #HITsm
Fred Goldstein @fsgoldstein
Not sure I agree with that, these guys have gotten a lot of attention and people come from out of state… https://t.co/Qhu1euKEeG #HITsm
Erica Olenski ✨ @thegr8chalupa
@techguy I've got more stories than I could have ever previously imagined. Glad I could pop in for a few though. :) Lots of love for my #HITsm people. <3
John Lynn @techguy
@SusanHouckClark @fsgoldstein @CorbettKr I've seen a few companies working on some similar things. At an @mgma session they asked about what happens when it's wrong. One person's response was that they wanted to build their refund capability vs their billing capability. Another was to do the best you can. #HITsm
Dan Munro @DanMunro
@techguy ... uh - say what? #HITsm
Edward Bukstel @ebukstel
@GailZahtz I was checking out advocacy groups like Consumer Medical Billing Solutions https://t.co/YCvgELd0rD There are others as well #HITsm https://t.co/20GNDPUobC
Matt DiVenere @Matt_DiV
@fsgoldstein I'm happy to see some get it right - and I wish more places prove me wrong in the near future! #HITsm
Fred Goldstein @fsgoldstein
In this case they ran it in the background and called the pharmacy to test every price before releasing, then when released they told patients to call if there was a difference. There have been zero calls to date.. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
@ebukstel What about "transparency" of at least letting patients know they have options to their existing medical bills. It would make a big impact immediately while we try to make a difference in this mess of systemic pricing fluctuations. #HITsm
John Lynn @techguy
Thanks for sharing. Don't forget to include the #HITsm hashtag so others can see too.
Barby Ingle Official @BarbyIngle
@GailZahtz Currently, I was able to file for a 'charity case' & have had 2 do so multiple times over the yrs, living w chronic conditions. I also turned 2 my church years ago & they paid $18k to help me w a hospital bill. Otherwise, I pay $10 a month until they R willing 2 negotiate #HITSM
Gail Zahtz 🇮🇱 @GailZahtz
@BarbyIngle So frustrating! #HITsm
Kate Corbett, CPHIMS, PMP, CSM @CorbettKr
This makes me crazy. I think when normal people ask for price transparency, they want to know what care will cost them. They aren't asking about the whole supply chain, and these politicians get to say they have done something. #HITsm
Edward Bukstel @ebukstel
@GailZahtz About the only option that patients are given is a payment plan which can go on for years or collections. Health systems need to be more proactive in helping patients afford the "quality care" that is being provided. #HITsm https://t.co/OFG89VzuFF
Gail Zahtz 🇮🇱 @GailZahtz
@BarbyIngle Having faith based organizations and other non-profits help for emergency medical bills when the issue is a systemic problem in billing amounts just can't be a long term, sustainable solution. #HITsm
Fred Goldstein @fsgoldstein
Offer the Medicare rate… #HITsm
John Lynn @techguy
I've seen some successful programs by hospitals that use data to better understand the patient and proactively offer patients the plan that works best for them. This way the patient and hospital benefit. #HITsm https://t.co/enfTTZvlIe
Relatient @Relatient
Great coverage of #BIK20. Thanks @hitconsultant
Fred Goldstein @fsgoldstein
Sure but I can look at it and know that a hip is cheaper at Mayo than Baptist, I have a certain deductible, etc… #HITsm
EMR, EHR and HIT @ehrandhit
RT @fsgoldstein: In this case they ran it in the background and called the pharmacy to test every price before releasing, then when released they told patients to call if there was a difference. There have been zero calls to date.. #HITsm
Edward Bukstel @ebukstel
@CorbettKr Very True Kate. This is crazy. patients just want to know what is coming out of their pocket, and not get the run around. #HITsm
Barby Ingle Official @BarbyIngle
@GailZahtz for sure not sustainable, but was very helpful for me at the time. #HITsm
Gail Zahtz 🇮🇱 @GailZahtz
@BarbyIngle Definitely helpful and wonderful they did this. It's just not an answer for the bigger problem. #HITsm
Healthcare IT Today @hcittoday
Bonus: How could healthcare price transparency be crowd sourced by patients? @ebukstel #HITsm https://t.co/K9VEOyOikn
Fred Goldstein @fsgoldstein
Sounds easy, I got something and post what I paid, BUT... varying deductibles and copays, in and out of network, approved, denied, Revised. Its all a game… #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
T4 A 1-time app turned wearable that had promise was #Health4Me. Initially designed as an app that would help consumers compare procedure prices (useful), it's now managed by UHG and is used to help you find a dr. in their network. What a waste. #HITsm https://t.co/AOU5Jr2sou
Edward Bukstel @ebukstel
@hcittoday I've got some ideas on this and it sounds like @fsgoldstein has some thoughts too. We gotta stop patients from going bankrupt over medical bills and find a way to post on a website or an app #HITsm https://t.co/CPgdTU1SO6
Vince Kuraitis @VinceKuraitis
The silence is enlightening. #HITsm
Dan Munro @DanMunro
FWIW - A short list of terms that ONLY apply 2 US healthcare: * Retrospective denial (new) * Surprise billing * Out-of-Network * Annual Enrollment * Employer Sponsored Insurance * Pricing Transparency * Value-Based-Care (as alt 2 #FFS) * Tiered coverage #HITsm https://t.co/LJhPI1bC34
John Lynn @techguy
We see some of this happen in patient groups, but I don't think this is the main solution. #HITsm https://t.co/OPHDyKVmFI
Fred Goldstein @fsgoldstein
The Validation Institute is looking at this for employers. To validate that the company/service actually improves quality, lowers costs etc. There are transparency tools looked at as well. #HITsm
Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba
Have a great weekend everyone #HITsm https://t.co/6iA5WZoY4M
Edward Bukstel @ebukstel
@fsgoldstein Looks like an interesting group https://t.co/Yss0DLqHc0 Thank you. #HITsm
Healthcare IT Today @hcittoday
Join us for next week's #HITsm chat on "Usability in Health IT" that will be hosted by Bennett Lauber (@uuAbility)
Healthcare IT Today @hcittoday
Let's give a massive thank you to @ebukstel for hosting this week's #HITsm chat and to each of you who participated. https://t.co/evxPF7tu04
John Lynn @techguy
RT @hcittoday: Let's give a massive thank you to @ebukstel for hosting this week's #HITsm chat and to each of you who participated. https://t.co/evxPF7tu04
John Lynn @techguy
RT @hcittoday: Join us for next week's #HITsm chat on "Usability in Health IT" that will be hosted by Bennett Lauber (@uuAbility)
Vince Kuraitis @VinceKuraitis
TY @ebukstel for hosting a tough topic. No easy answers. #HITsm
Fred Goldstein @fsgoldstein
Just started but here’s a peek.. As some get validated they will get top listings… https://t.co/5AQXSVX6Jk #HITsm
Healthcare IT Today @hcittoday
In case you missed today's #HITsm chat hosted by @ebukstel you can find the full transcript of the chat here: https://t.co/JLgrzIvEKu
Fred Goldstein @fsgoldstein
Fantastic job @ebukstel Thanks to all enjoyed the discussion. #HITsm
Gerry Foti @xpee13
I agree with @DanMunro regarding his list. Esp. out of network billing it is the biggest scam out there utilized not for better care but for physician or group $$$. Same work 10x's the cost. Obscene. #HITsm
Gerry Foti @xpee13
Thank you Ed for an interesting discussion #HITsm
billybaroo49 @billybaroo49
RT @DanMunro: Wrong framing. Glass is realistic here - which is to say politically charged. Pricing transparency fits the GOP narrative perfectly - but not the DEM one at all (#healthcare = basic human right). #HITsm
Fred Goldstein @fsgoldstein
Ha! I just had an interesting (to put is nicely) discussion with a clinic manager a few days ago, who said Out of Network is all about Health Plans making money.. Holy Moly.. the circular firing squad continues.. #HITsm
🌟 Sherry Reynolds ✨ Person-Centered Health @Cascadia
Most Docs/Hospitals are electronically linked to payers (insurance, Medicare) or to a hub and like dentists some are now asking patients to pay up front not only co-pays but if they haven’t met deductible. You could open that data stream up to patients. What will happen? #HITsm
billybaroo49 @billybaroo49
RT @DanMunro: FWIW - A short list of terms that ONLY apply 2 US healthcare: * Retrospective denial (new) * Surprise billing * Out-of-Network * Annual Enrollment * Employer Sponsored Insurance * Pricing Transparency * Value-Based-Care (as alt 2 #FFS) * Tiered coverage #HITsm https://t.co/LJhPI1bC34
Gerry Foti @xpee13
🤔wonder how that works when the cost of service billed is multiples of UNC #HITsm
#HITsm content from Twitter.