#HITsm Transcript
Healthcare social media transcript of the #HITsm hashtag.
– ().
See #HITsm Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | Healthcare Scene @HealthcareScene Let's take 5 min to introduce ourselves. Who are you? What do you do? Where are you from? @khgamble #HITsm |
| Healthcare Scene @HealthcareScene Welcome to this week's #HITsm chat hosted by @khgamble from Health System CIO on the topic “Patient Engagement” Details: https://t.co/wf7VbLDnDu https://t.co/z898goesHx |
 | Michelle Currie @mshlcurrie @HealthcareScene @khgamble #HITSM Good morning everyone! Michelle here from CA. Healthcare value realization leader and new coach. (offered to coach my daughter's middle school cheer team! Am I crazy...) |
 | Kate Huvane Gamble @khgamble @HealthcareScene Hi all! It's Kate Gamble, managing editor at https://t.co/I0zeMi8BmG, mother of twin & health IT enthusiast. So excited to be here! (At the NJ shore, where I live, and in the Tweetosphere). #hitsm |
 | Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Hello friends. I'm Shereese here in Maryland. #hitsm https://t.co/QPDXf06Arj |
 | Radix Health @radixhealth It's Caroline and Sophia from the team at Radix Health. Happy Friday everyone! https://t.co/1c5VyELPzF |
| Healthcare Scene @HealthcareScene T1: For the most part, do you consider yourself a technophobe or technophile? @khgamble #HITsm https://t.co/DC6zr2ftzt |
| Kate Huvane Gamble @khgamble @ShereesePubHlth Hello @ShereesePubHlth ! I always love your Bitmojis. Happy Friday! #hitsm |
| Michelle Currie @mshlcurrie @Rich_Metzger @Bossoft #HITsm "#friyay" I love it!! |
| Radix Health @radixhealth T1: Technophile all the way baby! #HITsm https://t.co/lgERa53nr0 |
 | John Lynn @techguy Hey everyone! Just got off a flight from Nashville. Excited to discuss this topic with @khgamble #HITsm https://t.co/3fQUN51NDO |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T1 1000%, I'm a technophile. I don't think we can ever adopt it enough, for enough ideas in healthcare #hitsm https://t.co/9BPqOogcyx |
 | EMR, EHR and HIT @ehrandhit RT @khgamble: @HealthcareScene Hi all! It's Kate Gamble, managing editor at https://t.co/I0zeMi8BmG, mother of twin & health IT enthusiast. So excited to be here! (At the NJ shore, where I live, and in the Tweetosphere). #hitsm |
| Radix Health @radixhealth RT @mshlcurrie: @Rich_Metzger @Bossoft #HITsm "#friyay" I love it!! |
| Kate Huvane Gamble @khgamble #HITsm I'd love to say technophile, but there are things about technology that are so frustrating (what it can take away from human interactions), so I'm a mixed bag. |
| Michelle Currie @mshlcurrie @HealthcareScene @khgamble #HITsm When it comes to my job, I'm a complete technophile. But I'll be damned if I'm going to learn a new phone more than once every few years LOL! #hypocrite |
| John Lynn @techguy Technophile. When people ask if I'm passionate about healthcare, I usually say that I'm really passionate about technology's ability to transform and improve things. That's what I love most. #HITsm https://t.co/zcNikXjL7j |
 | Boston Software Systems @Bossoft RT @techguy: Technophile. When people ask if I'm passionate about healthcare, I usually say that I'm really passionate about technology's ability to transform and improve things. That's what I love most. #HITsm https://t.co/zcNikXjL7j |
 | Innsena @InnsenaG2M @HealthcareScene @khgamble Hey! It's Marisa (@maritorri) with @InnsenaComms -- we're a healthcare IT-focused PR & marketing firm, and I'm also a freelance healthcare journalist. #hitsm |
| John Lynn @techguy @khgamble I feel this more and more the older I get. Oh no...am I becoming my mother? #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @mshlcurrie @Rich_Metzger @Bossoft Hey Michelle. We need our fall catch up. Are you going to #GlobalSummit19 or #connectedhealth in Boston? #HITsm |
| Michelle Currie @mshlcurrie @khgamble @HealthcareScene #HITsm Right?! lol |
| Boston Software Systems @Bossoft Total Technophile! All for using technology to improve outcomes in patient care, technology and healthcare! #HITsm |
| John Lynn @techguy @khgamble You can steal my stuff anytime. #HITsm |
| Michelle Currie @mshlcurrie @techguy @khgamble #HITsm "When I was your age....." |
 | larrykaiser @LarryKaiser @HealthcareScene @khgamble Technophile for sure, or as an I like to say bleeding edge. I love tech and using the newest things out there. Always an early adopter. #hitsm |
| Michelle Currie @mshlcurrie @ShereesePubHlth @Rich_Metzger @Bossoft #HITsm Still trying to decide. The new school year has me off my game a bit. I'll ping you |
| John Lynn @techguy @InnsenaComms @HealthcareScene @khgamble @maritorri Welcome Marisa! What an eclectic mix of writings you have listed on your profile. I have to admit that now I've got to find your writings. Glad you could join. #HITsm |
| John Lynn @techguy @ShereesePubHlth @mshlcurrie @Rich_Metzger @Bossoft Don't tell me you're going to #GlobalSummit19 too. @colin_hung is going to have a hey day sending selfies to make me jealous. #HITsm |
| Boston Software Systems @Bossoft @LarryKaiser @HealthcareScene @khgamble T1: And a #usability geek! Because we can develop IT all day long (in a vacuum), but if it doesn't work for the end user, in a real-life scenario, IT DOESN'T WORK! #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @mshlcurrie @Rich_Metzger @Bossoft @Colin_Hung You're not coming? Darn it, John. Get on a plane! #HITsm https://t.co/JEdZ8RVCtM |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @drctruss Hi Dr. Truss. How was your summer? #hitsm |
| Healthcare Scene @HealthcareScene T2: Have you, as a patient or caregiver, been given the opportunity to engage with providers using technology? @khgamble #HITsm https://t.co/ApiPdC792B |
| John Lynn @techguy @mshlcurrie @khgamble I was at a venue on Broadway in Nashville and this lady from the conference I was with leaned over to me and said, "Being here makes me feel old." Yep. #HITsm |
| Michelle Currie @mshlcurrie @Bossoft @LarryKaiser @HealthcareScene @khgamble #HITsm THIS |
| Radix Health @radixhealth T2: We’ve had positive experiences as patients: some of our providers utilize online scheduling, patient portals, and mobile check-in. These technologies make a visit to the doctor so much more pain free! #HITsm |
 | Reena Pande @reena_pande Technophile! But acknowledge that tech is an enabler in healthcare. Tech is not a panacea to solve all that ails healthcare. #HITsm |
| Boston Software Systems @Bossoft RT @HealthcareScene: T2: T2: Have you, as a patient or caregiver, been given the opportunity to engage with providers using technology? @khgamble #HITsm https://t.co/ApiPdC792B |
| John Lynn @techguy @ShereesePubHlth @mshlcurrie @Rich_Metzger @Bossoft @Colin_Hung I'm traveling the full 2 weeks before. Couldn't do 3 in a row without losing my family. #HITsm |
| John Lynn @techguy Excellent! Looking forward to your insights. P.S. Don't forget to add the #HITsm hashtag so everyone can see your replies and shares. |
| Kate Huvane Gamble @khgamble @radixhealth Those types of things make a huge difference. I'm still waiting for online scheduling & mobile check-in, although one of my physicians now has a portal. Baby steps? #hitsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T2 Just patient portals with the pediatrician . I test vendor tech almost daily so I believe I've seen most of the tricks at the circus. #hitsm |
| Michelle Currie @mshlcurrie @HealthcareScene @khgamble #HITsm As a Kaiser member, I'm spoiled. I've been able to see my lab results, email my doctor (with attachments), make appointments, have telemedicine visits, etc. for years now. It makes me sad that eveyrone doesn't have this option. Managing care is so much easier now... |
| larrykaiser @LarryKaiser @HealthcareScene @khgamble T2: My wife uses a portal to chat with some of her docs often. They are very responsive and she really enjoys the opportunity to do so without having to go to an office. #HITsm |
| Boston Software Systems @Bossoft T2: Yes, as a caregiver as well as a patient. As a caregiver (for my Mom in 2000, and for my daughter, a thyroid cancer survivor, in 2014). I was shocked at the #ptsafety issues, the wasted duplication in effort & the flow of data bw facilities & wi the same org #HITsm |
| John Lynn @techguy My kids pediatrician, I asked for access to their portal. They didn't know how to give me access. #Fail #HITsm https://t.co/IBJOFao40X |
| John Lynn @techguy More recently, I've gone to visits at @sma_lv and they had easy access to the portal including appointment scheduling and messaging. Easy access to know when referrals have been approved. Pretty seamless experience. #HITsm https://t.co/IBJOFao40X |
 | Cedric Truss, DHA, MSHI, CPHIMS @drctruss @HealthcareScene @khgamble T2: As a patient I have, however, the provider seemed frustrated with the technology and the visit was short. #HITsm |
| EMR, EHR and HIT @ehrandhit RT @mshlcurrie: @HealthcareScene @khgamble #HITsm As a Kaiser member, I'm spoiled. I've been able to see my lab results, email my doctor (with attachments), make appointments, have telemedicine visits, etc. for years now. It makes me sad that eveyrone doesn't have this option. Managing care is so much easier now... |
| Michelle Currie @mshlcurrie @khgamble @Rich_Metzger #HITsm The future of helathcare is here.... it's just not well distributed! :( |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy Did you teach them? I taught my doc's office how to set up pre-registration before the patient gets to the office. They seemed stunned. #HITsm |
| Boston Software Systems @Bossoft T2: As you know @khgamble, its tough to work in #HealthIT & to be a #caregiver and notice all of the duplication of time and effort. Lab tests repeated within the same org, bc the data doesn't flow, repeat forms filled out, allergies MIA. (just a few examples). #HITsm |
| John Lynn @techguy @ShereesePubHlth I was going to the next visit when I had more time. I asked at the end, not the beginning. However, I haven't been back. My wife's taken the kids. #HITsm |
| EMR, EHR and HIT @ehrandhit RT @techguy: More recently, I've gone to visits at @sma_lv and they had easy access to the portal including appointment scheduling and messaging. Easy access to know when referrals have been approved. Pretty seamless experience. #HITsm https://t.co/IBJOFao40X |
| Innsena @InnsenaG2M @HealthcareScene @khgamble Yes, the portals I've used have had other capabilities -- seeing lab results is so helpful. I've yet to use #telehealth -- just haven't had the need yet. #HITsm MB |
| Boston Software Systems @Bossoft ELOQUENTLY STATED MICHELLE! #HITsm |
| Healthcare Scene @HealthcareScene T3: Has the experience lived up to your expectations? (Why or why not?) @khgamble #HITsm https://t.co/kRRdpQqGCS |
| Kate Huvane Gamble @khgamble @Bossoft Exactly. I can't imagine how difficult it can be for providers. This #Interoperability interoperability thing needs to be figured out. #hitsm |
| larrykaiser @LarryKaiser @InnsenaComms @HealthcareScene @khgamble I tried telehealth once and they asked me who my primary care dr was.. they then sent my phone call to their office to set up an appointment. I haven't bothered since. #fail #HITsm |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss @HealthcareScene @khgamble Cedric Truss.....I am the Director of Health Informatics programs @GeorgiaStateU in Atlanta! #HITsm |
 | Matthew Loxton is also on Mastodon @mloxton @ShereesePubHlth @techguy That kinda stuns me. Isn't that the job of the "office manager" or do they not have such a beast? #hitsm |
| larrykaiser @LarryKaiser @HealthcareScene @khgamble I do wish that the Baptist Health System here in Jax with their @Cerner system would give us access to health records in Apple Health though. I get my labs in there from @QuestDX, but that is all. #HITsm |
| Radix Health @radixhealth @Rich_Metzger Caroline and I have yet to try telemed! Exciting to hear it was a positive experience. #HITsm |
| John Lynn @techguy The opportunities are endless and it's unfortunate it hasn't had more impact. #HITsm |
| Michelle Currie @mshlcurrie @ShereesePubHlth @techguy #HITsm A KLAS article found a range between 35-95% for provider satisfaction for the same EHR! There are so many ways they can help, and many phsyicians aren't even aware of this because of the choices their org made in the planning phase... missed opportunity |
 | PF Anderson @pfanderson@disabled.social @pfanderson RT @techguy: My kids pediatrician, I asked for access to their portal. They didn't know how to give me access. #Fail #HITsm https://t.co/IBJOFao40X |
| Radix Health @radixhealth T3: Yes! On the administrative end it removes redundancies, making the #PatientExperience quick & seamless. We would love to see technologies in scheduling, check-in, & patient communications more frequently implemented. Although, we agree there's a learning curve #HITsm |
| Michelle Currie @mshlcurrie #HITsm Everyone has seen this article right?: https://t.co/nIjmCNtCDY |
| John Lynn @techguy That's how the conversation went. Me: Do you have a portal? Them: Yes Me: Can I get access to it? Them: Um...I'm not sure. (as she rolls her chair to the computer and back). Me: Ok. Maybe you can figure it out by the next time I come. Them: Sorry. #HITsm |
| Boston Software Systems @Bossoft @HealthcareScene @khgamble T3: No. In so many ways. Having availability of digital health records, but taking a yellow piece of legal paper w/me bc meds, PMHX, and allergies were missing. Walking into a room just b4 a fatal dose of antibiotics was given. Falls. Repetitive paperwork. (sigh) #HITsm |
| Boston Software Systems @Bossoft RT @khgamble: @Bossoft Exactly. I can't imagine how difficult it can be for providers. This #Interoperability interoperability thing needs to be figured out. #hitsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Yes & no. Tech has worked as described but not innovative enough to make me happy. I've often said I want humanless health; all #AI with the exception of my doctor. #hitsm #introvert https://t.co/mLCcfgkni2 |
| PF Anderson @pfanderson@disabled.social @pfanderson RT @techguy: That's how the conversation went. Me: Do you have a portal? Them: Yes Me: Can I get access to it? Them: Um...I'm not sure. (as she rolls her chair to the computer and back). Me: Ok. Maybe you can figure it out by the next time I come. Them: Sorry. #HITsm |
| John Lynn @techguy @InnsenaComms @HealthcareScene @khgamble Must be nice to be young and healthy ;-) #HITsm |
| Boston Software Systems @Bossoft RT @techguy: That's how the conversation went. Me: Do you have a portal? Them: Yes Me: Can I get access to it? Them: Um...I'm not sure. (as she rolls her chair to the computer and back). Me: Ok. Maybe you can figure it out by the next time I come. Them: Sorry. #HITsm |
| Boston Software Systems @Bossoft RT @mshlcurrie: #HITsm Everyone has seen this article right?: https://t.co/nIjmCNtCDY |
| Boston Software Systems @Bossoft Me in this chat #HITsm https://t.co/vkeje2lnKv |
| John Lynn @techguy This is a tricky question because my expectations for patient engagement are low. So, I guess they have lived up to that expectation. They just haven't lived up to their potential. #HITsm https://t.co/H8zYH8NUQV |
| Radix Health @radixhealth @drctruss @HealthcareScene @khgamble @GeorgiaStateU We're in #ATL too! #HITsm https://t.co/kUsTh2YOj6 |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss T1: technophile....I love the technology of almost anything and enjoy using it for many different things in my personal life. Technology in healthcare plays a big role of patient care and even operations of a HCO. #HITsm |
 | The HealthCare IT Experts Blog @HCITExpert [Today] #HITsm TweetChat, on Twitter at - September 13, 2019 at 10:30PM IST | Topics | @HealthcareScene - https://t.co/K7wh2zv2MQ |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @mloxton @techguy lol, she exists but they never explored the pre-registration capabilities of their system. Too old-school dependent, I suppose. #hitsm https://t.co/Lp4nkk7l3F |
| Michelle Currie @mshlcurrie @Bossoft #HITsm Thank you! And I do know how to spell healthcare, I swear I do :) |
| John Lynn @techguy @khgamble @Bossoft Will they ever figure out #interoperability in healthcare? Is it possible to figure out? #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @mshlcurrie @Bossoft lol #HITsm |
| John Lynn @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble You should have replied, "You are my primary care doctor right now." #HITsm |
| Innsena @InnsenaG2M @HealthcareScene @khgamble #HITsm the one my women's practice uses is solid. But other ones, I was like, "I'm paying $50 a year to subsidize this [insert expletive]"? MB |
| Reena Pande @reena_pande My organization (@AbleTo_Health) is a provider of virtual behavioral heath with care delivered by phone or video. Our patients love the ease of access to high quality mental health. Admittedly, I haven’t used telehealth myself! But I do use my PCP’s patient portal. |
| John Lynn @techguy @drctruss @HealthcareScene @khgamble @GeorgiaStateU Nice! I've been working with a few healthcare informatics programs lately. Is yours online or just in person? #HITsm |
| larrykaiser @LarryKaiser @techguy @InnsenaComms @HealthcareScene @khgamble I called back and tried that..needless to say, I ended up at the CVS Minute Clinic. #HITsm |
 | Healthcare IT Today @hcittoday RT @mshlcurrie: @ShereesePubHlth @techguy #HITsm A KLAS article found a range between 35-95% for provider satisfaction for the same EHR! There are so many ways they can help, and many phsyicians aren't even aware of this because of the choices their org made in the planning phase... missed opportunity |
| Michelle Currie @mshlcurrie @LarryKaiser @InnsenaComms @HealthcareScene @khgamble #HITsm That's probably worse that not having access to telehealth at all!! Sorry you had that experience. |
| John Lynn @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble Been there. Although, I've found the CVS Minute Clinic and Walgreens to have a really small set of capabilities too. #HITsm |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss T3: I love tech, so the bad experiences with providers don't bother me. I also take it as a misunderstanding from the training aspect of how to use the technology when seeing patients. I've experienced with tablets, the EHR for documentation and medical devices. #HITsm |
| larrykaiser @LarryKaiser @techguy @InnsenaComms @HealthcareScene @khgamble Agreed. The last time I was there, the woman spent 20 minutes looking up a med to give me. It is not ideal, but in a crunch, they are helpful #HITsm |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss RT @techguy: @drctruss @HealthcareScene @khgamble @GeorgiaStateU Nice! I've been working with a few healthcare informatics programs lately. Is yours online or just in person? #HITsm |
| John Lynn @techguy @radixhealth @Rich_Metzger What's keeping you from trying it? #HITsm |
| Healthcare Scene @HealthcareScene T4: It’s unfair to compare healthcare with other industries (i.e., banking, transportation) when it comes to leveraging technology to improve consumer engagement. Agree or disagree? @khgamble #HITsm https://t.co/Roty27pYZZ |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @khgamble @Bossoft It's possible. We need to work on data matching, cost, and trust. Trust can be solve w/ #blockchain, cost could be solved by investment, & data matching can be solve by interoperability libraries. There, I solved it. #HITsm |
| Radix Health @radixhealth RT @drctruss: T3: T3: I love tech, so the bad experiences with providers don't bother me. I also take it as a misunderstanding from the training aspect of how to use the technology when seeing patients. I've experienced with tablets, the EHR for documentation and medical devices. #HITsm |
| Boston Software Systems @Bossoft RT @ShereesePubHlth: @techguy @khgamble @Bossoft It's possible. We need to work on data matching, cost, and trust. Trust can be solve w/ #blockchain, cost could be solved by investment, & data matching can be solve by interoperability libraries. There, I solved it. #HITsm |
| EMR, EHR and HIT @ehrandhit RT @Bossoft: @HealthcareScene @khgamble T3: @HealthcareScene @khgamble T3: No. In so many ways. Having availability of digital health records, but taking a yellow piece of legal paper w/me bc meds, PMHX, and allergies were missing. Walking into a room just b4 a fatal dose of antibiotics was given. Falls. Repetitive paperwork. (sigh) #HITsm |
| John Lynn @techguy @ShereesePubHlth This tweet reminds me of @litholarry who's been saying he's an introvert all week. #DontBelieveIt #HITsm |
| Radix Health @radixhealth @techguy @Rich_Metzger Just haven't had the need yet! It is nice to be young and healthy ;-) #HITsm https://t.co/LGmKDX5ix3 |
| Michelle Currie @mshlcurrie @ShereesePubHlth @mloxton @techguy #HITsm Do you know if she is aware the functionality exists? I am finding more and more that don't know their system does far more than what they are using. I had a conversation yesterday with a COO that said "I wish EPIC had something to help detect sepsis..." |
| Radix Health @radixhealth T4: (1/2) Disagree. The tech in healthcare should be held to a higher standard, because healthcare is such a necessity. As the payment model shifts even more towards the consumer, the more leverage the patient will have in their patient journey. #HITsm |
| John Lynn @techguy @mshlcurrie @Bossoft If only you had an AI bot that could help you avoid that problem. #HITsm |
 | Marisa Torrieri @maritorri Totally a #technophile except when it comes to #guitarpedals -- I cannot figure out a.) How to make my looper sync beats or even b.) what kind of wattage/type of second amp I need to make guitar solos sparkle over a rhythm. ##HITsm |
| Radix Health @radixhealth T4: (2/2) Healthcare organizations must respond adequately by providing that ultimate patient experience and improving overall engagement. #HITsm https://t.co/YucATFYzZZ |
| Boston Software Systems @Bossoft T4: Don't think so. #automation works in these other industries, and we see the benefit realized and reinforced by our customers every day, It's totally fair that we bring healthcare into 2019. #HITsm #AI #MachineLearning #usability #EMR #EHR |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T4 Healthcare, while 5 years behind a trend, like British fashion, has more ability than other industries to leverage tech, what we lack is cooperation and resolve. Healthcare is over-regulated & under-funded, yet it has the biggest impact on our daily lives. #hitsm https://t.co/G85j3p8jkh |
| Boston Software Systems @Bossoft RT @techguy: @mshlcurrie @Bossoft If only you had an AI bot that could help you avoid that problem. #HITsm |
| John Lynn @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble I loved the experience, but I've had a couple times where they said what I needed was outside their scope. #HITsm |
| Radix Health @radixhealth AGREE 👏 |
 | AI Today @IndustryAi RT @Bossoft: T4: T4: Don't think so. #automation works in these other industries, and we see the benefit realized and reinforced by our customers every day, It's totally fair that we bring healthcare into 2019. #HITsm #AI #MachineLearning #usability #EMR #EHR |
 | Mary Gallagher @mgallagherUSA @HealthcareScene @khgamble T2. The potential of text based messaging to drive better care has made a BIG difference in connecting care teams + family caregivers AND impacting care in real time. It has an impact on cost savings too. #hitsm |
| John Lynn @techguy I love it when we solve things during the #HITsm chat. |
| larrykaiser @LarryKaiser @techguy @InnsenaComms @HealthcareScene @khgamble I have never gotten that, but that is an interesting response. #HITsm |
| Kate Huvane Gamble @khgamble @radixhealth It should be held to a higher standard, agreed. But the complexity factor when dealing with patient data is higher. I feel like that can't be overlooked. #hitsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @mshlcurrie @mloxton @techguy She didn't know. She barely had training. #HITsm |
| Boston Software Systems @Bossoft @ShereesePubHlth @techguy @khgamble Truth! It's possible and we do it. Say what you want about #automation, but data matching, revenue cycle, data migrations and #ptsafety are supported & improved through the use of it. #HITsm |
| Radix Health @radixhealth #HITsm https://t.co/xAZkfeUTD4 |
| John Lynn @techguy @drctruss @HealthcareScene @khgamble @GeorgiaStateU Nice. We should touch base and see if there's ways we can work together. If nothing else, your students can use our free https://t.co/TQyYRhE1F3 job site that's all health IT jobs. #HITsm |
| Boston Software Systems @Bossoft RT @khgamble: @radixhealth It should be held to a higher standard, agreed. But the complexity factor when dealing with patient data is higher. I feel like that can't be overlooked. #hitsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @LithoLarry He's a pretty cool guy. #HITsm |
| John Lynn @techguy @radixhealth @Rich_Metzger Not sure what it means that I don't remember what that's like :-) #HITsm |
| Innsena @InnsenaG2M @HealthcareScene @khgamble Neither agree nor disagree. Lots of obstacles in the healthcare industry make it challenging to improve engagement (ahem, #HIPAA). Smartphones sparked a revolution with mobile banking -- If consumers can't live without something (easy transactions), they'll engage! #HITsm |
| John Lynn @techguy Man...this takes me back to my EMR implementation days. So many times people asked for features that had been there the whole time. There's such a learning curve and they can only learn so much at once. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy We have all the brains & cynicism right here. Someone should crowdfund this think tank, lol #HITsm |
| Reena Pande @reena_pande It not about comparing. It’s about asking what lessons we can learn from other industries that we can and should apply to healthcare. There are parallels with finance around regulatory challenges, privacy, security, data sharing we should learn from. #HITsm |
| Radix Health @radixhealth RT @mgallagherUSA: @HealthcareScene @khgamble T2. The potential of text based messaging to drive better care has made a BIG difference in connecting care teams + family caregivers AND impacting care in real time. It has an impact on cost savings too. #hitsm |
| Matthew Loxton is also on Mastodon @mloxton @ShereesePubHlth @mshlcurrie @techguy Trying to picture how they did the functionality and process walkthrough but did not discover this or identify it as a gap. Maybe they never did that sort of analysis? #hitsm |
| John Lynn @techguy @sma_lv I'd still like to see you implement some more reminder notifications. For example, I was supposed to go and get a lab and haven't. Would have been nice for you to bug me about it. #HITsm |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss T4 I do agree, it is unfair to compare them...however, there are many innovators in the healthcare space that can help make the use of tech in healthcare more comfortable for consumer engagement. #HITsm |
| Boston Software Systems @Bossoft RT @reena_pande: It not about comparing. It’s about asking what lessons we can learn from other industries that we can and should apply to healthcare. There are parallels with finance around regulatory challenges, privacy, security, data sharing we should learn from. #HITsm |
| Boston Software Systems @Bossoft Right???? #HITsm |
| John Lynn @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble The good news is that they didn't charge me. I just said what I was there for and the lady said, "Sorry. We can't do that here with the tools we have. So, you'll have to go somewhere else." She cancelled the appointment and no charge. #HITsm |
 | Rich Metzger @Rich_Metzger @reena_pande Couldn't agree more! #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @mloxton @mshlcurrie @techguy I'm not sure but she wasn't properly trained. That was obvious. #HITsm |
| Mary Gallagher @mgallagherUSA T4. Health + wealth are the 2 most personal areas of our lives. And trust can be built using TECH. Look at the decrease in bank tellers + explosion in ATMs and now ERICA with @BankofAmerica. We deserve better Customer experiences in the healthcare vertical but note.. 1/2 #hitsm |
| Mary Gallagher @mgallagherUSA it should be blend of SERVICES + TECH. Never tech alone. #Hitsm 2/2 |
| John Lynn @techguy @ShereesePubHlth @LithoLarry I think we should put it to a vote. Who thinks that Larry is more of an introvert or Shereese is more of an introvert? My vote is that neither of them are. #HITsm |
| Matthew Loxton is also on Mastodon @mloxton @techguy @sma_lv Nudge, not bug :) #hitsm |
| John Lynn @techguy @khgamble Credit awarded! #HITsm |
| Healthcare Scene @HealthcareScene T5: Do you worry that too much technology can de-personalize care? @khgamble #HITsm https://t.co/T8wI4QCauy |
| Boston Software Systems @Bossoft @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble OK, but what if that lab was critical in determining the "next steps" in your care, or in managing your chronic disease? Too many things fall through the gaps, and every missed opportunity is a gap. There, I said it. #HITsm https://t.co/GtL2rxxUnZ |
| John Lynn @techguy @mloxton @sma_lv The PR people might call it a nudge, but I think I needed them to bug me :-) #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @LithoLarry I so am! I think I may be more of an introvert than Larry. #hitsm https://t.co/QwHx6sFjMU |
| Boston Software Systems @Bossoft RT @HealthcareScene: T5: T5: Do you worry that too much technology can de-personalize care? @khgamble #HITsm https://t.co/T8wI4QCauy |
 | Carenet Health @CarenetHealth RT @HealthcareScene: T5: T5: Do you worry that too much technology can de-personalize care? @khgamble #HITsm https://t.co/T8wI4QCauy |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @LithoLarry @techguy #hitsm https://t.co/rNHZWdaF4q |
| Matthew Loxton is also on Mastodon @mloxton T5 Tiny bit, especially if poorly designed and pushed on staff rather than pulled by them. I more worry about low adoption because of poor planning, visioning, walkthroughs, etc. I MOST worry about missing or under-sampled stakeholders and having tech that misfits #hitsm |
| Radix Health @radixhealth T5: If technology is directed towards lifting the clinical burden of administrative tasks, it won’t depersonalize care; rather, it will free up time physicians could be (and want to be) spending with patients. #HITsm |
| Boston Software Systems @Bossoft T5 @techguy @khgamble I think its up to humans to add the human factor. Machines don't do this. So, if you're a good physician, one who practices empathy and caring like @TheRealDoctorT - you won't be de-personalized by #digitalhealth & technology. Only supported. #HITsm |
| Reena Pande @reena_pande This a 1000 million times! #HITsm |
| Michelle Currie @mshlcurrie @techguy #HITsm True. If the trainings were tailored to learning 80% of what a user does on a day to day basis, I think it would be easier to retain. I find many orgs will give the exact same training to a primary care doc and a surgeon.... doesn't make sense. |
| Boston Software Systems @Bossoft RT @radixhealth: T5: T5: If technology is directed towards lifting the clinical burden of administrative tasks, it won’t depersonalize care; rather, it will free up time physicians could be (and want to be) spending with patients. #HITsm |
| John Lynn @techguy This is a challenging one. Although, I think I fear the lack of technology that could remove the mundane from doctors more than I fear the use of technology de-personalizing the experience. #HITsm https://t.co/Pnx7AQdKRP |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba T5 We should all worry that tech will depersonalize care, and work hard to ensure that doesn't happen. But for those of us who want depersonalized care, there should be an option. #hitsm https://t.co/IuXk5ymxNM |
| Boston Software Systems @Bossoft @techguy @mloxton @sma_lv You did. Totally. And if you were older, sicker, more in need, it was critical. #HITsm |
| Boston Software Systems @Bossoft @techguy @ShereesePubHlth @LithoLarry Wait. Can I get in on this? #HITsm |
| John Lynn @techguy @Bossoft @ShereesePubHlth @LithoLarry Yes, you, Shereese, and Larry can get together and talk about your introverted since that's exactly what introverts like to do. #HITsm |
| Boston Software Systems @Bossoft @techguy @khgamble Women supporting women, I'd vote for @ShereesePubHlth -#HITsm #gotu |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @LithoLarry @techguy Abso-freaking-lutely. When I arrive for a doctor's appointment, in my head I'm saying, "please don't talk to talk me." I'm saying that until I get back home. #hitsm https://t.co/rhUZO23dwq |
| John Lynn @techguy We have to do better at this training problem to free up physicians to have time to engage patients. #HITsm https://t.co/Kr37zciJZV |
| Boston Software Systems @Bossoft @techguy @ShereesePubHlth @LithoLarry hahahahahaha #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @Bossoft @LithoLarry lol #HITsm |
| EMR, EHR and HIT @ehrandhit RT @radixhealth: T5: T5: If technology is directed towards lifting the clinical burden of administrative tasks, it won’t depersonalize care; rather, it will free up time physicians could be (and want to be) spending with patients. #HITsm |
| Boston Software Systems @Bossoft RT @mshlcurrie: @techguy #HITsm True. If the trainings were tailored to learning 80% of what a user does on a day to day basis, I think it would be easier to retain. I find many orgs will give the exact same training to a primary care doc and a surgeon.... doesn't make sense. |
| Michelle Currie @mshlcurrie @mloxton @ShereesePubHlth @techguy #HITsm Or maybe the team that did the ananlysis had no clue what that person does. They didn't employ#humancentereddesign This is endemic in EMR implementations. |
| John Lynn @techguy @mgallagherUSA Never say never, I always say :-) I think there is a place for tech only, but most patient care does require a blend. Or at least has an escalation approach that leads to services. #HITsm |
| Boston Software Systems @Bossoft @mshlcurrie @techguy 1,0000 %! SPOT ON again, Michelle @mshlcurrie #HITsm |
 | EXPO.health @EXPOdotHealth RT @reena_pande: It not about comparing. It’s about asking what lessons we can learn from other industries that we can and should apply to healthcare. There are parallels with finance around regulatory challenges, privacy, security, data sharing we should learn from. #HITsm |
| Matthew Loxton is also on Mastodon @mloxton @mshlcurrie @ShereesePubHlth @techguy Great point! #hitsm |
| Healthcare Scene @HealthcareScene Bonus: If you had the opportunity to speak with a Chief Engagement Officer (or leader in a similar role) about how to improve engagement, what would you say? @khgamble #HITsm https://t.co/VhenbnsslP |
| Michelle Currie @mshlcurrie @Bossoft @techguy @LarryKaiser @InnsenaComms @HealthcareScene @khgamble #HITsm Someone needed to. |
| Boston Software Systems @Bossoft Every day! #bringoverthedataweneed #makeitusable #actionable #meaningfuluse #HITsm |
| Michelle Currie @mshlcurrie @ShereesePubHlth @techguy @LithoLarry #HITsm Introverts Unite!!! |
| Kate Huvane Gamble @khgamble @HealthcareScene Well NOW I would say, read the transcript of this chat! #hitsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Training, IMHO, is a huge problem, and also continued education. #HITsm |
| Boston Software Systems @Bossoft @mshlcurrie @ShereesePubHlth @techguy @LithoLarry WOOOOOT! PJs and popcorn for everyone! #HITsm |
| Radix Health @radixhealth Bonus: Get patients involved in the decision-making process. Outsource technology for omni-channel communications to continuously engage! (Ever heard of DASH?) #HITsm |
| Boston Software Systems @Bossoft @LithoLarry @techguy @ShereesePubHlth Always. #HITsm |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba @techguy @mshlcurrie @LithoLarry Limited access. #hitsm https://t.co/jSA6Cf8TBo |
| Matthew Loxton is also on Mastodon @mloxton @ShereesePubHlth @techguy @LithoLarry I'm too introverted to tell. They both look like extroverts ;) #HITsm |
| John Lynn @techguy I'd say, thank you for doing this hard work. It's so important, but it's hard. #HITsm https://t.co/UN76C2wl5M |
| John Lynn @techguy RT @mloxton: @ShereesePubHlth @techguy @LithoLarry I'm too introverted to tell. They both look like extroverts ;) #HITsm |
| Reena Pande @reena_pande I’d say there’s no one front door to healthcare. Ensure there are multiple engagement pathways to help patients get connected to the right resource. #HITsm |
| John Lynn @techguy @mloxton @ShereesePubHlth @LithoLarry This reply was brilliant! #HITsm |
| Kate Huvane Gamble @khgamble #hitsm Tweeps, this was amazing! Thanks to all of you! #patientengagement has come a long way since my experience 7 yrs ago (coordinating care among 3 offices w/ two preemies), but there's more to be done. Keep up the great work! (And thanks @techguy !!) |
| Shereese Maynard, MS; MBA 😷 She/Her @ShereeseMayMba Alrighty, friends. I've got a meeting; gotta go. Have a great weekend. #hitsm https://t.co/9bXCcaS5nT |
| Boston Software Systems @Bossoft Thanks so much @khgamble @techguy for today's #HITsm chat. Loved it, as always. Enlightening, satisfying and calorie free! https://t.co/iSqqJyWFXy |
| Matthew Loxton is also on Mastodon @mloxton I would emphasize the need to map the end to end value chain and look carefully for missing or under-sampled voices, and to base outreach on the value chain, not just who comes to mind easily #hitsm |
| Boston Software Systems @Bossoft RT @mloxton: I would emphasize the need to map the end to end value chain and look carefully for missing or under-sampled voices, and to base outreach on the value chain, not just who comes to mind easily #hitsm |
| Healthcare Scene @HealthcareScene In case you missed today's #HITsm chat hosted by @khgamble you can find the full transcript of the chat here: https://t.co/hk525K2zWi |
| Healthcare Scene @HealthcareScene Join us for next week's #HITsm chat hosted by Ashley Dauwer (@amariedauwer) |
| Healthcare Scene @HealthcareScene Let's give a massive thank you to @khgamble for hosting this week's #HITsm chat and to each of you who participated. https://t.co/716tc2JEeO |
| Cedric Truss, DHA, MSHI, CPHIMS @drctruss @HealthcareScene @khgamble Thanks for a great chat! Glad to be able to participate again! #HITsm |
| John Lynn @techguy @khgamble Thanks for hosting the chat Kate! #HITsm |
| John Lynn @techguy @khgamble It's easy when the questions are so good. #HITsm |
| Kate Huvane Gamble @khgamble It was such a great discussion! I'm exhausted... and exhilarated. Happy Friday, all!! #HITsm @techguy |
| Michelle Currie @mshlcurrie @techguy #HITsm The problem is further upstream than training. It's the way the system has been configured that drives the training. Training is based on configuration, rather a failure of leadership IMHO. EMR implementation need to focus on clinical Transformation vs technology imp |
| Radix Health @radixhealth @mloxton Great advice for a Chief Engagement Officer! #HITsm |
| John Lynn @techguy @mshlcurrie Fair point, but I see that as the key to successful training. #HITsm |
| Radix Health @radixhealth Thank you @khgamble for another awesome chat! Caroline and Sophia signing off - have a great weekend everyone! #HITsm https://t.co/etSYDLfB0d |
| Mary Gallagher @mgallagherUSA @techguy You are correct. Think tech can help to improve/drive efficiencies in many parts of our healthcare system. But for optimized care it truly helps to have a human augment such care. #hitsm |
| John Lynn @techguy @ShereesePubHlth You have a great weekend too! Thanks for joining the #HITsm chat. |
| Michelle Currie @mshlcurrie @techguy #HITsm absolutely! |
| Boston Software Systems @Bossoft RT @HealthcareScene: Let's give a massive thank you to @khgamble for hosting this week's #HITsm chat and to each of you who participated. https://t.co/716tc2JEeO |
| Matthew Loxton is also on Mastodon @mloxton A common thread that I have seen in failed technology implementations is that they neglected key stakeholders and wound up with a solution that matched poorly with significant user groups #hitsm |
| EMR, EHR and HIT @ehrandhit RT @mgallagherUSA: @techguy You are correct. Think tech can help to improve/drive efficiencies in many parts of our healthcare system. But for optimized care it truly helps to have a human augment such care. #hitsm |
| Michelle Currie @mshlcurrie #HITsm Thank you for hosting @khgamble! #HITsm tweetchat never fails to inspire me |
 | Julie Maas @JulieWMaas Yes, this! Just this morning my two teenagers refused to ride in a car when a warning light indicated coolant needed topping off. We should take our health just as seriously... #HITsm |
| Michelle Currie @mshlcurrie @mloxton #HITsm Organizations are so overwhelmed by the technology that they often let the functionality drive the conversation and planning as opposed to letting organizational goals drive the planning. "How would we use this to improve quality? would drive a different approach |
| Matthew Loxton is also on Mastodon @mloxton @mshlcurrie Oh sure, and really good point. I have worked with some projects in which it became obvious that the users were completely overwhelmed and had a dozen other change efforts underway! They were rattling from one project meeting to another #hitsm |
#HITsm content from Twitter.