#HITsm Transcript
Healthcare social media transcript of the #HITsm hashtag.
– ().
See #HITsm Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | Healthcare Scene @HealthcareScene Let's take 5 min to introduce ourselves. Who are you? Where are you from? What do you do? What was the first job you ever had? #HITsm @RichardCorder |
| Healthcare Scene @HealthcareScene Welcome to this week's #HITsm chat hosted by Richard Corder (@RichardCorder) from @t1healthcare on the topic “Does Patient Experience Transformation Depend on Digital Transformation?” Details: https://t.co/dncgRds3JT https://t.co/q4pUJhhBn5 |
 | John Lynn @techguy RT @HealthcareScene: Welcome to this week's #HITsm chat hosted by Richard Corder (@RichardCorder) from @t1healthcare on the topic “Does Pat… |
 | Boston Software Systems @Bossoft @HealthcareScene @RichardCorder Happy to join today! I'm @EMRAnswers - joining from @Bossoft. I'm a Marketing Strategist living in NashVegas...not too far away from you @RichardCorder - Thx for today's great topic! #HITsm |
 | Gail Zahtz 🇮🇱 @GailZahtz Checking in to #HITsm today on how Patient Experience and Digital Transformation inter-play https://t.co/5wYatrP1aE |
| Boston Software Systems @Bossoft [REDACTED USER] @RichardCorder Happy #DigitalHealthWeek in Canada, [REDACTED USER] #HITsm |
| John Lynn @techguy Hey! Time for some fun. My first official job was Subway, but I did lots of odd jobs, raking leaves, babysitting, folding newspapers for my brother before that. #hitsm |
| Healthcare Scene @HealthcareScene T1: How might a digital solution mindset change the way we gather and act on patient feedback? @RichardCorder #HITsm https://t.co/yfrqnzqST9 |
 | Brian Mack @BFMack Good Afternoon #hitsm! I'm Brian, #MarCom guy for @GLHC_HIE in Grand Rapids, MI. Whew, It's been a BUSY couple of weeks! My first "real" job was as a busboy/dish washer/ asst. cook in a local diner. https://t.co/1y5BBVlyt1 |
| Boston Software Systems @Bossoft @BFMack @GLHC_HIE Hi Brian! #HITsm |
| Boston Software Systems @Bossoft RT @HealthcareScene: T1: How might a digital solution mindset change the way we gather and act on patient feedback? @RichardCorder #HITsm h… |
 | Inspire @InspireIsHealth RT @HealthcareScene: Welcome to this week's #HITsm chat hosted by Richard Corder (@RichardCorder) from @t1healthcare on the topic “Does Pat… |
| @RichardCorder T1 - Consider the use of real-time survey tools from friends like @qreviewsinc & @Qualtrics #hitsm | |
| Gail Zahtz 🇮🇱 @GailZahtz [REDACTED USER] Hiya Colin! Fancy seeing you here :-) #HITsm |
 | Shereese Maynard, MS; MBA @ShereeseMayMba On my way guys. #hitsm https://t.co/OuNRzNAKzz |
| Inspire @InspireIsHealth RT @HealthcareScene: T1: How might a digital solution mindset change the way we gather and act on patient feedback? @RichardCorder #HITsm h… |
| Gail Zahtz 🇮🇱 @GailZahtz @RichardCorder @qreviewsinc @Qualtrics Can you elaborate? I'm not familiar. Thanks! #HITsm |
| John Lynn @techguy Are you trying to say that those paper form surveys aren't effective at getting and acting on patient feedback? #HITsm https://t.co/PjFfnSUrLm |
| @RichardCorder T1 – Understand the mandatory requirements of #HCAHPS @CMSGov & augment w/ more sensitive, real-time, useful data collection tools #hitsm | |
| Brian Mack @BFMack @Bossoft @GLHC_HIE Hi Linda! #HITSM https://t.co/S0csTfrBm2 |
| John Lynn @techguy It's raining tacos... #HITsm https://t.co/SdCmHy4iVS |
| John Lynn @techguy @BFMack @GLHC_HIE Seems like it's been busy. It's been fun watching the tweets from your events. #HITsm |
| Boston Software Systems @Bossoft T1: A digital mindset allows for "up to date" thinking about the patient experience, and ways to improve communication and interaction. I believe its a first step toward improvement #hitsm |
| @RichardCorder @GailZahtz @RichardCorder @qreviewsinc @Qualtrics - both offer tools and resources that allow for immediate #experience feedback #hitsm | |
| John Lynn @techguy [REDACTED USER] First, I have to check my mail. Second, I'd have to figure out how to mail it back. Yeah...not happening. #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba Hi [REDACTED USER] I love running into you on Fridays; assures me of a great weekend. #hitsm https://t.co/txPmHr3NHG |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy Or a question typed into the EHR that says- do you have any feedback click yes or no?! #HITsm |
| John Lynn @techguy @ShereesePubHlth We're waiting for you! #HITsm |
| John Lynn @techguy What makes the survey real time? The results? Or do you incorporate feedback in real time? #HITsm https://t.co/ZRWVlkorMw |
| Gail Zahtz 🇮🇱 @GailZahtz @RichardCorder @qreviewsinc @Qualtrics They are plug-ins to EHR or wearables or how do they get the interaction? Interesting. #HITsm |
| John Lynn @techguy @GailZahtz Interesting comment. Are there any EHRs that do patient feedback well? They're designed as billing systems, so my guess is not. I can't think of any that I've seen that have those features. #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba Hello all. I'm Shereese from Maryland. The 1st job I ever had, I got lucky. I was hired as a pharmacy tech and was trained by the pharmacist. I loved Dr. Loetel. #hitsm |
| @RichardCorder @GailZahtz @RichardCorder @qreviewsinc @Qualtrics - text message to phones, emails, etc. #hitsm | |
| John Lynn @techguy @RichardCorder @CMSGov Wait...so #HCAHPS data isn't enough? #SarcasmFontIsOnPointToday #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy Patient goes to healthcare provider. Nurse or PA asks questions as prompted by the EHR. Nurse or PA types in answers. We do this on a host of questions including dietary, pain and safety. My issue is- what do we do with the information when we've entered it. Not much. #HITsm |
| Brian Mack @BFMack T1: (1 of 2) My personal perception with healthcare/health isurance et al, is often "hurry up and wait". There is an emphasis of urgency placed on the value of the provider's time, but not so much the patient's... #hitsm |
| Boston Software Systems @Bossoft @GailZahtz @techguy When its actionable, eg, searchable, feeds into other analytics, it can bring about real-life changes. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy @RichardCorder @CMSGov I'm spending all of my time as of late in CMA, CPT, HCAPS codes and reimbursements, especially with CY 2020 for physician reimbursement out but not published this week. I welcome any and all snark on codes to reality! #HITsm |
| Healthcare Scene @HealthcareScene T2: What are some examples of how a digital solution mindset is changing leadership development in healthcare? @RichardCorder #HITsm https://t.co/u3yyugbzSS |
| Boston Software Systems @Bossoft RT @HealthcareScene: T2: What are some examples of how a digital solution mindset is changing leadership development in healthcare? @Richar… |
| Shereese Maynard, MS; MBA @ShereeseMayMba T1 Digital can help us gather patient feedback in an efficient way. This allows us to fill in gaps where they are and contribute to patient safety. #hitsm |
| John Lynn @techguy @ShereesePubHlth That's a pretty solid first job. I definitely want my kids to suffer a bit more for their first jobs. Best way for them to learn why they need to stay in school :-) #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @Bossoft @techguy I agree that this should be a major pivot point on patient feedback turned into action. 100% agree it can and should be. Question is- are we coming close to capitalizing on this ability? #HITsm |
| John Lynn @techguy I know that @ctlin1 does a lot to measure for his research. I wonder what tools he uses to measure both clinicians and patients. #HITsm https://t.co/tWNn33A7Cj |
| Brian Mack @BFMack T1: (2 of 2) A digital solution mindset implies a "real-time" experience. When all parties have access to the same information at the same time, it has the effect of leveling the playing field and fostering a more collaborative relationship (IMO). #HITSM |
| @RichardCorder T2 – Develop better understanding of needs/learning habits of adult learners = test out, customized content, measure progress #meded #hitsm | |
| Inspire @InspireIsHealth @HealthcareScene Hello to #HITsm, John Novack here from the healthcare social network Inspire, checking in, and since I was a gym rat, my first job was at the Malden (MA) YMCA. |
| John Lynn @techguy @GailZahtz What happens when that data gets put into a black hole? That's the answer to your question unfortunately. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz T2: Granted it's on my brain, but Remote Patient Monitoring is definitely at the intersection of where we're seeing provider mindset change to incorporating digital solutions and healthcare development. #HITsm |
| Boston Software Systems @Bossoft T2: I don't have specific examples, yet advancing digitally involves critical thinking and a strategic approach, which is useful for all #hcldr's. Pushing the boundaries with data-driven insights is helpful to any org, esp healthcare. #hitsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba T2 You know, digital wasn't always embraced by leadership. In fact, there's currently, no reliable mechanism exists to identify validated digital health solutions. Leadership needs to be able to embrace & prove digital innovation . #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy So how about, "How can we direct the data to places and people where it can make a difference?" #HITsm |
| John Lynn @techguy @GailZahtz @RichardCorder @CMSGov I can "occasionally" be snarky. So, you came to the right place. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy @RichardCorder @CMSGov One of your many endearing qualities. #HITsm |
| John Lynn @techguy @GailZahtz I wonder what @boissyad does to get and then act on patient feedback. She's someone who I see makes a difference. #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba @techguy Well, my dad owned a hardware company & he made my older brothers work on the trucks but us girls were not allowed. So somebody suffered. Plus, my boss, Dr. Loetel was pretty arrogant; I suffered in that job, lol. #hitsm |
| @RichardCorder T2 – Find ways to incorporate AI/VR to augment #coaching and #mentoring #HITsm | |
| John Lynn @techguy My wife hit the doctor yesterday and was angry she was asked to show up 15 min early for her 1 PM appointment when all of the staff were still at lunch. That's the provider over patient mentality. #HITsm https://t.co/SLQK8sCvWo |
| Boston Software Systems @Bossoft T2: Agree, @ShereesePubHlth - advancements in innovation require data-driven insights, and a digital mindset evokes analytics and the creative side of leadership.... #hitsm |
| John Lynn @techguy @ShereesePubHlth I think that's good for children. #HITsm |
| Brian Mack @BFMack T2: (1 of 2) I think one obvious example is the shift (however subtle) we have seen in how payers engage with claims & outcomes data. It's virtually impossible to be proactive when your decisions are based on events that occurred 30, 60, or 90 days in arears. #hitsm |
| @RichardCorder T2 - Right on [REDACTED USER] #HITsm | |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy Many of course! Do you want me to send you daily affirmation tweets so you can print them for your mirror? ;-) #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @BFMack This is very interesting. More thoughts on this? #HITsm |
| John Lynn @techguy I'm interested in this from an always on "slack" world where feedback for leaders is often shared openly. Not sure this is all good though. #HITsm https://t.co/CH8q7sM9f2 |
| Boston Software Systems @Bossoft This is awesome. It would be so helpful to have A/R augmented coaching IRL training & mentoring. It would provide real-time feedback! #hitsm |
| Brian Mack @BFMack @teaminspire @HealthcareScene Hey John! I had some buddies from Malden back in the day. (I grew up in N. Easton, MA). They were some tough kids! That particular Y must not have been for the faint of heart! LOL! |
| Gail Zahtz 🇮🇱 @GailZahtz [REDACTED USER] @techguy Oh, now I'm very interested in what they say... #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba T2. The rapid advancement & promotion of #digitalhealth tech has produced a unique landscape; leaders need to be able to rapidly iterate technology that has proven results and/or improved outcomes. #hitsm |
| John Lynn @techguy This highlights the real purpose of the patient feedback. If the purpose is to improve the patient experience, how can you not have a digital mindset? If the purposes is to check government boxes, then digital, real-time doesn't matter. #HITsm https://t.co/1w9jwjqsEn |
| Healthcare Scene @HealthcareScene T3: Where can healthcare leaders integrate digital solutions with talent acquisition and retention strategies? @RichardCorder #HITsm https://t.co/wXSD0q4tgx |
| John Lynn @techguy @GailZahtz [REDACTED USER] Me too! #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @ShereesePubHlth And first find a way to gather all of these developments, then assess them and decide how to act within them. It's a full time job. #HITsm |
| Brian Mack @BFMack T2: (2 of 2) Access to real-time data, thanks to advancements in digital technology has allowed for the develoment of payer-driven care and case management initiatives (for example) that are having a direct and profoundly positive impact on patient health. #hitsm |
| Boston Software Systems @Bossoft T2: We need new skillz in order to develop NEW leaders who understand the importance of keeping people connected and engaged, thru a culture of innovation, learning, and continuous improvement. #digitalhealth #hitsm #hcldr |
| Gail Zahtz 🇮🇱 @GailZahtz @HealthcareScene @RichardCorder This is a really great question, but I'm not sure I understand how to answer it. (Forgive me for slowness on a Friday afternoon.) #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba T3 The possibilities are endless. From CSR policies to talent development initiatives, integrating digital can enhance an org's ability to cultivate and retain talent. And if all else fails, digital can be used to purchase & cash in on loss-of-talent insurance, lol #hitsm |
| Boston Software Systems @Bossoft RT @HealthcareScene: T3: Where can healthcare leaders integrate digital solutions with talent acquisition and retention strategies? @Richar… |
| Gail Zahtz 🇮🇱 @GailZahtz @BFMack This is worth my time for #HITsm today Brian! Do you have examples in mind of payer-driven care and initiatives? I'm very very interested. #HITsm |
| John Lynn @techguy Reminds me of your article on how [REDACTED USER] users were using real-time dashboards in meetings rather than excel spreadsheets and reports: https://t.co/WSOgeMEx3E #HITsm https://t.co/R7mFyXa1kn |
| Shereese Maynard, MS; MBA @ShereeseMayMba We are also using digtal to match clinical talent, credential clinicians to enable us to get paid faster, and be able to service patients faster with real-time credentialing #hitsm |
| @RichardCorder T3 - @TiER1says & @t1healthcare we use text "nudges" during on-boarding & development programs to keep the content JIT & relevant to the user #HITsm | |
| John Lynn @techguy @RichardCorder That's some really progressive thinking. Do you know anyone that's doing this well? #HITsm |
| Brian Mack @BFMack T2: We (@GLHC_HIE) have also seen providers exposed to digital solutions begin to get really creative with the potential. In one example, we helped an ortho doc reduce post-op ED admissions by sending SMS msgs. from the EHR to his phone! HIS idea! #hitsm https://t.co/KF7PLrdupA |
| Gail Zahtz 🇮🇱 @GailZahtz [REDACTED USER] @techguy [REDACTED USER] Wait, I want a dashboard! How do I get a dashboard? #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba [REDACTED USER] @techguy [REDACTED USER] #hitsm https://t.co/60ropOOrQx |
| Inspire @InspireIsHealth RT @HealthcareScene: T3: Where can healthcare leaders integrate digital solutions with talent acquisition and retention strategies? @Richar… |
 | Jeremy Coleman @jeremycoleman @BFMack @GLHC_HIE Agreed. I heard about a doc migrate his data from one ehr to another using CCDA's and DIRECT messages. That probably saved him $10,000 right there. #hitsm |
| Boston Software Systems @Bossoft @HealthcareScene @RichardCorder T3: interdisciplinary skills are an important aspect of HR today and finding those skills in a digital workforce requires creative thinking. Retention is another area where art could meet science, to keep workers engaged and motivated. #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba @RichardCorder @TiER1says @t1healthcare We call that a "tickle" lol. #hitsm |
| John Lynn @techguy @GailZahtz [REDACTED USER] Woops. Wrong Information Builders. This is the right one: @infobldrs They can get you a dashboard Gail. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy @HealthcareScene @RichardCorder Snort! That's laughing out loud definitively. Surely because of the wording of the question! #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba RT @techguy: @GailZahtz [REDACTED USER] Woops. Wrong Information Builders. This is the right one: @infobldrs They can get you a dashboard Ga… |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy [REDACTED USER] @infobldrs Woo hoo! Some girls dream of jewelry. I'm easily influenced by my own custom dashboard. #HITsm |
| Boston Software Systems @Bossoft [REDACTED USER] Showing me that you are thinking of their lifestyle and their overall health as much as their CV, would definitely be an improvement. #hitsm |
| John Lynn @techguy For talent acquisition in #healthit the best digital solution is: https://t.co/qRPyvBcz2x Although, I might be a little bias on this response. #HITsm https://t.co/isua6qBZVD |
| Healthcare Scene @HealthcareScene T4: How might healthcare leaders engage their customers (internal and external) in a dialogue to better understand and integrate their use and expectations and why? @RichardCorder #HITsm https://t.co/l8hvDyA0cn |
| Gail Zahtz 🇮🇱 @GailZahtz [REDACTED USER] @techguy @infobldrs Seriously, I don't really know what it is yet. By end of day I will though. I am so tired of digging through to get a lot of data and then the time spent creating visuals so others can understand the data. This is brilliant. #HITsm |
| Brian Mack @BFMack @GailZahtz Hi Gail, In my previous experience with a mobile health start-up, we incented kids w/ asthma to track adherence to their action plan on a mobile app that was reported to their payer-based care manager in real time! Adherence skyrocketed and unplanned admissions crashed! #HITSM |
| John Lynn @techguy Interesting. I bet @tjustincampbell and @GalenHealthcare have some perspectives on this. My guess is they would point to a lot of lost data that could be a clinical and liability issue for the organization. #HITsm https://t.co/KzrB3JL3E7 |
| John Lynn @techguy @GailZahtz @HealthcareScene @RichardCorder Ok...good. Glad to hear it was just the wording of the question. I didn't want to ruin my perfect image of you. #HITsm |
| Boston Software Systems @Bossoft For talent and retention, having a conversation is a great way to strengthen the relationship and "fit". My best placements were ones where leadership took an opportunity to know more about me, not just about my CV #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz @BFMack How did you set up the relationship between the payer care managers and the initiative? Maybe this is too much for during the chat, but I'm very very interested. Thanks!! #HITsm |
| John Lynn @techguy This tweet right here says a lot about you. And I mean a lot of good things about you. #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba I would think this would definitely be a liability. #hitsm |
| John Lynn @techguy [REDACTED USER] @GailZahtz @infobldrs That was pretty unique from your story. I'd never heard of leaving comments in the dashboard before. Creates a new paradigm for collaboration. #HITsm |
| Inspire @InspireIsHealth RT @HealthcareScene: T4: How might healthcare leaders engage their customers (internal and external) in a dialogue to better understand and… |
| Boston Software Systems @Bossoft @HealthcareScene @RichardCorder T4: This merely = people who care. In EMR implementation days, listening to the end users expectations, and integrating their need to the usability of the system required customization. This is true in every aspect of life. Engagement = listening & hearing each other. #Hitsm |
| John Lynn @techguy @GailZahtz @BFMack We would never get off topic in an #HITsm chat :-) |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy See, now I can print out your tweets for my daily affirmation mirror ;-) #HITsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba RT @HealthcareScene: T4: How might healthcare leaders engage their customers (internal and external) in a dialogue to better understand and… |
 | Bob Brown @ReasObBob Healthcare organizations often use *our* personal health information, collected during episodes of care, to improve their internal workflows and processes. Sometimes they profit by selling our information to others. What's permissible? Where's the line? #DefineTheLine. #HITsm |
| John Lynn @techguy It's unfortunate to say that most organizations could do just about anything to do better than they're doing now. That said, a patient advisory board that's actually listened to and acted upon is a good start. #HITsm https://t.co/ZfrpR2oeHt |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy @BFMack Of course not! And it's not off topic. He successfully did a terrific initiative and we're here to learn and share right? The fact that it ties into what I specifically need at this exact moment, that's just icing on the proverbial cake. #HITsm |
| John Lynn @techguy @GailZahtz You mean you don't have one of those digital mirrors that can display tweets? #HITsm |
| John Lynn @techguy Caring about something is the most under rated super power in the world. #HITsm https://t.co/MMaHZQnWMC |
| Shereese Maynard, MS; MBA @ShereeseMayMba T4 Include the internal/external customer in the process prior to implementation; saves a lot of headaches attributable to non-buy-in later on. #HITsm |
| Brian Mack @BFMack T4: This question almost answers itself. The key phrase is "engage in dialogue" - intentional, action-oriented terms. Organization culture is key. If customers (internal and external) trust leadership, they are much more likely to adopt new practices. #hitsm |
| @RichardCorder T4 - Two-way listening and a real time, experience based design "empathetic" space for internal and external customers to collaborate and learn #HITsm | |
 | Healthcare IT Today @hcittoday RT @RichardCorder: T3 - @TiER1says & @t1healthcare we use text "nudges" during on-boarding & development programs to keep the content JIT &… |
| Boston Software Systems @Bossoft @techguy Agree! #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy You know, I thought integrating the tweets into the environment was going to be a project created after our VR chat. Really, that was at least weeks ago- I'm wondering when I'll get my integrated tweets into my personal reality. #HITsm @wareFLO where are we at? ;-))) |
| @RichardCorder T4 - Concerned that many still resist to think in terms of #customers and #service in #healthcare #HITsm | |
| Brian Mack @BFMack [REDACTED USER] SPOT. ON. #HITSM https://t.co/xoXZaY6yl6 |
| Boston Software Systems @Bossoft @techguy Marrying passion + purpose takes a unique approach and results in unique individuals, yet the result is magic. The common denominator to both is caring.....#hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz Oh wait, T4 is a topic that relates to MY daily life. Have to get back on track.. How can we engage patients (customer) to better understand their needs? I'd like to know this. Been bantering idea of a patient/caregiver network to easily tap in. #HITsm |
 | EMR, EHR and HIT @ehrandhit RT @techguy: Caring about something is the most under rated super power in the world. #HITsm https://t.co/MMaHZQnWMC |
 | Kelly Anderson @kelly_archives RT @techguy: This tweet right here says a lot about you. And I mean a lot of good things about you. #HITsm https://t.co/zeLwZmmSZQ |
| Brian Mack @BFMack RT @techguy: Caring about something is the most under rated super power in the world. #HITsm https://t.co/MMaHZQnWMC |
| Bob Brown @ReasObBob [REDACTED USER] NOTHING is more important than starting any improvement project with understanding stakeholder wants and needs. Management DOESN'T know what their customers and stakeholders want. #HITsm |
| Healthcare Scene @HealthcareScene T5: How can a digital solution mindset be harnessed/leveraged to improve caregiver engagement and reduce stress and burnout? @RichardCorder #HITsm https://t.co/XqshP1mY34 |
| Brian Mack @BFMack @techguy #HITSM https://t.co/RNb9hjB0Jn |
| Shereese Maynard, MS; MBA @ShereeseMayMba RT @HealthcareScene: T5: How can a digital solution mindset be harnessed/leveraged to improve caregiver engagement and reduce stress and bu… |
| Healthcare IT Today @hcittoday RT @RichardCorder: T4 - Two-way listening and a real time, experience based design "empathetic" space for internal and external customers t… |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy But on distraction with a shiny new toy.... I am wondering why I don't have a digital mirror to display tweets. Hm. #HITsm Who do I ask for that on my holiday wish list? |
| John Lynn @techguy @GailZahtz @wareFLO This would be cool, but would need some really good sentiment AI to make sure I only got the positive self affirming tweets on my mirror or in my VR world. #HITsm |
| Boston Software Systems @Bossoft @RichardCorder T4: Instead of "customers" and "service" why not "customerservice" bc in the end, that's what we all really want. #hitsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba T5 This is a loaded question. First, we tend to sell caregivers short. They have adopted digital in big numbers & at a faster rate than clinicians IMHO. Digital can keep them informed and put information at their fingertip IRT #hitsm https://t.co/YjTXoOdx8s |
| John Lynn @techguy This is fair. Seen a lot of people talk about why customer is worse than patient. For me, it depends on your definition of those words. Customer could mean great service or it could be means to an end. How you define it matters. #HITsm https://t.co/B0l9tgkVLN |
| Jeremy Coleman @jeremycoleman T5: Maybe I'm too simpleminded but I think about a retail POS system. The transaction needs all the data point but action of ringing a customer up and taking money shouldn't get in the way or dominate the retailer delivering service to the customer. It should compliment #hitsm |
| @RichardCorder T5 - Engage front-line users in the design, prototyping and testing of applications to improve care #HITsm #ptexp #humanexperience | |
| Inspire @InspireIsHealth RT @HealthcareScene: T5: How can a digital solution mindset be harnessed/leveraged to improve caregiver engagement and reduce stress and bu… |
| Shereese Maynard, MS; MBA @ShereeseMayMba T5 Digital can also be used to relieve some caregiver burdens, like medicine minders, and BP checks. #HITsm https://t.co/vGhlDrBxW1 |
| John Lynn @techguy You should get to know @GeriLynn She's all into that caregiver world. #HITsm https://t.co/QGXrOESc3w |
| John Lynn @techguy I thought stuff like this was your day job. #HITsm |
| Brian Mack @BFMack @GailZahtz @techguy The short answer is that the startup was launched by a health system here in MI that also owns the 2nd largest health plan in the state. We had a head-start on the relationship, but we still had to deliver real results. I'm happy to share more offline! #HITSM |
| @RichardCorder T5 - #hcldr remember that many #clinicians interfacing w/ #EHR find it a source of #stress #burnout #moralinjury - not so much w/ iphone... user interface OR device? #HITsm | |
| John Lynn @techguy When I think of what digital solutions offer, one of their biggest advantages is around communication. That's the true revolution that came from digital. Great communication is invaluable to a caregiver and the key to reduced stress and burnout. #HITsm https://t.co/x5wCkZ1XmO |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy I have a very broad job description. So I'll add this! #hitsm |
| Boston Software Systems @Bossoft @HealthcareScene @RichardCorder T5: Reach out to caregivers as part of the #ptexp, mostly overlooked bc of HIPAA. Sending a text to a busy caregiver, would be SO helpful. They need that touch, and that interaction could be impactful to both patient, caregiver & provider. A true Circle of care. #hitsm, |
| John Lynn @techguy @GailZahtz @wareFLO Come for the entertainment. Stay for the #HealthIT knowledge. That's the #HITsm way I guess :-) |
| Gail Zahtz 🇮🇱 @GailZahtz @BFMack @techguy Yes please!!! DM we'll set it up!!! #hitsm |
| John Lynn @techguy Richard, I have to say that this sounds like a lot of hard work. #HITsm https://t.co/i1Ya9zGWde |
| John Lynn @techguy You can come and source one at CES in Vegas in Jan. I'm quite sure they'll have one there. #HITsm https://t.co/wGW3Zir4wE |
| @RichardCorder Preach @Bossoft - right on! #HITsm | |
| Shereese Maynard, MS; MBA @ShereeseMayMba @techguy Really? But does its value outweigh the hard work? #hitsm |
| Boston Software Systems @Bossoft Is it just me or is everyone both excited as hell as to the possibilities and also weeping into a kleenex bc this chat is so real????? Just me?????? #hitsm |
| EMR, EHR and HIT @ehrandhit RT @techguy: This is fair. Seen a lot of people talk about why customer is worse than patient. For me, it depends on your definition of t… |
| Brian Mack @BFMack T5: Caregiver support is a big part of my volunteer fundraising work as a Alzheimer's advocate. The ALZ Assoc. has provided caregivers w/ a toll-free 24/7/365 helpline for years. The advent of digital tech has only enhanced the accessibility of this support. #hitsm |
| Boston Software Systems @Bossoft @RichardCorder I am a patient and have been a caregiver. Its real for me. Maybe that's why I referenced the weeping part????? #hitsm |
| Healthcare Scene @HealthcareScene Bonus: What organizational habits are getting in the way of technology adoption in healthcare—from either a caregiver or patient perspective? @RichardCorder #HITsm https://t.co/3GWzN4SEwN |
| Shereese Maynard, MS; MBA @ShereeseMayMba Just you, lol #hitsm https://t.co/ulYOAVxekW |
| Healthcare Scene @HealthcareScene RT @techguy: When I think of what digital solutions offer, one of their biggest advantages is around communication. That's the true revolu… |
| Boston Software Systems @Bossoft RT @HealthcareScene: Bonus: What organizational habits are getting in the way of technology adoption in healthcare—from either a caregiver… |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy I've been thinking I should figure out a conference schedule at some point. Getting a shiny new digital mirror with filtering tweets seems like a good starting point. #HITsm |
| John Lynn @techguy @ShereesePubHlth Good question. I wonder if @RichardCorder has the answer. #HITsm |
| Boston Software Systems @Bossoft Bonus: That its "this OR that". It's not. It can be a combination of "this AND that" yet so many orgs only see it one way. My GP was afraid to implement a portal, for fear that he would be bombarded w/ emails. he finally did it. The result was not what he expected. #hitsm |
| Shereese Maynard, MS; MBA @ShereeseMayMba Gotta run, guy. Thanks for the great chat @richardcorder. @techguy, [REDACTED USER], as always, love you dudes. Until next time, have a great weekend everyone. #hitsm https://t.co/fYNm5eMMVt |
| John Lynn @techguy I've thought for a year or two that we should put together a tour of #CES2019 focused on health IT. Would be fun to cruise the show floor with the #HITsm #hcldr #pinksocks #HITMC communities. |
| Gail Zahtz 🇮🇱 @GailZahtz On the bonus round.. lack of a clear path to reimbursements for technology adoption has certainly been a barrier. Hopefully as we see legislation like the CONNECT act and initiatives like CMS's latest announcements on CPT codes for telehealth, we'll see more adoption. #HITsm |
| John Lynn @techguy #HITsm #SharedWithoutComment |
| Boston Software Systems @Bossoft @ShereesePubHlth RIGHT???? #hitsm https://t.co/TWM2Cp6gPR |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy I am so in!!!! Let's do it. We're entertaining and can even be insightful. But at least we're entertaining. Sign me up! The John and Gail show goes live. #HITsm |
| John Lynn @techguy @ShereesePubHlth @RichardCorder [REDACTED USER] Thanks for stopping by Shereese. Enjoy the weekend! #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz Coming soon to a streaming device near you! #HITsm |
| Brian Mack @BFMack T5: WARNING - Proverbial dead horse about to be beaten!: The last thing we (particularly provider and caregivers) need is MORE information. What IS needed is actionable intelligence, at the point of care, in real time. Having a digital mindset can help make that happen! #hitsm |
 | Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO @GailZahtz @techguy How do you mean? Back in 1913 #GoogleGlass did a crazy excellent job integrating tweets into my life walking/driving etc, could fav/RT/reply all hands free, w/in seconds, it was amazing! #HITsm https://t.co/o5slPP1hWj |
| Gail Zahtz 🇮🇱 @GailZahtz @BFMack Yes! That's all. Enough said. YES #HITsm |
| John Lynn @techguy Reimbursement. #HITsm https://t.co/oQNiERWhL5 |
| @RichardCorder Bonus - To create, foster and grow innovation you need to develop low risk opportunities to experiment - ironically #healthcare is often risk-averse re: experimentation #HITsm | |
| Gail Zahtz 🇮🇱 @GailZahtz @wareFLO @techguy Wow, I didn't know #GoogleGlass has been around since 1913! ;-)) #HITsm |
| John Lynn @techguy This is my regular emotion writing about healthcare IT. #HITsm https://t.co/WpyJUwOjEt |
| Gail Zahtz 🇮🇱 @GailZahtz @techguy That's what I said! Are you looking over my keyboard shoulder? #HITsm |
| Healthcare Scene @HealthcareScene Join us for next week's #HITsm chat on "How Does Health IT Enable Accountable Care?" which will be hosted by Travis Broome (@Travis_Broome) |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO @GailZahtz @techguy Basically gone by 2015-16 or so #HITsm https://t.co/6fPEv2RxYO |
| Healthcare Scene @HealthcareScene Let's give a massive thank you to @RichardCorder for hosting this week's #HITsm chat and to each of you who participated. https://t.co/xfhRF9e9hv |
| John Lynn @techguy @GailZahtz @wareFLO Chuck is very progressive. He once almost crashed into me because he was watching CNN on his Google Glass. #HITsm |
| Boston Software Systems @Bossoft Thanks so much @RichardCorder @t1healthcare [REDACTED USER] @techguy - What a great chat today! I cant wait to see what transpires with Richard's culture of caring mindset and #ptexp platforms. #hitsm |
| Gail Zahtz 🇮🇱 @GailZahtz @HealthcareScene @RichardCorder Massive thank you to @RichardCorder !! While I may have seemed to be goofing off, I was very impressed by your insight! #HITsm |
| John Lynn @techguy @GailZahtz I can neither confirm nor deny this. #HITsm |
| Gail Zahtz 🇮🇱 @GailZahtz @wareFLO @techguy So which came first- the model T or Google Glass? Hm... #HITsm |
| Bob Brown @ReasObBob RT @BFMack: T5: WARNING - Proverbial dead horse about to be beaten!: The last thing we (particularly provider and caregivers) need is MORE… |
| Boston Software Systems @Bossoft RT @RichardCorder: Bonus - To create, foster and grow innovation you need to develop low risk opportunities to experiment - ironically #hea… |
| Chuck Webster MD, MS AI, MS Systems Engineering @wareFLO @techguy @GailZahtz Scotsdale, CHIME! Then you invited me to the Xerox dinner, thank you very much for that! #HITsm https://t.co/d2ZNZecSXZ |
| Boston Software Systems @Bossoft Right on, my friend! 💖🤗 #hitsm |
| Healthcare Scene @HealthcareScene In case you missed today's #HITsm chat hosted by @RichardCorder from @t1healthcare you can find the full transcript of the chat here: https://t.co/e7A6skWeAv |
| @RichardCorder Thanks @techguy [REDACTED USER] @BFMack @Bossoft @TiER1says @t1healthcare #HITsm for the opportunity and ideas - you guys rock! | |
| Bob Brown @ReasObBob @techguy It's a combination of happiness at the possibilities and learned helplessness. #HITsm |
| John Lynn @techguy @wareFLO @GailZahtz That was a fun night. Still working with many of the Xerox team from those days that are now @Atos #HITsm |
| EMR, EHR and HIT @ehrandhit RT @RichardCorder: Thanks @techguy [REDACTED USER] @BFMack @Bossoft @TiER1says @t1healthcare #HITsm for the opportunity and ideas - you guys ro… |
| Brian Mack @BFMack BONUS: The status quo is a powerful and entrenched obstacle. Organizations are essentially groups of people, and people by nature are change resistant. Were it not the case, there would be no such phrase as "remember the good old days". #hitsm |
| Healthcare Scene @HealthcareScene RT @RichardCorder: Thanks @techguy [REDACTED USER] @BFMack @Bossoft @TiER1says @t1healthcare #HITsm for the opportunity and ideas - you guys ro… |
| Brian Mack @BFMack Thanks to @RichardCorder and @t1healthcare for bringing an excellent topic to this week's chat. And as always, thatks to @TechGuy and @HealthcareScene for being the wind beneath our collective #hitsm wings! https://t.co/kIoekD8yLB |
#HITsm content from Twitter.