#KareoChat Transcript
Healthcare social media transcript of the #KareoChat hashtag.
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See #KareoChat Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | Dr. Tom Giannulli @drtomg_HIT Morning K-chatters we ready for another active Kareo Chat - lets get everyone to get involved and share their thoughts today #kareochat |
 | Tebra @TebraOfficial Good day everyone. The #KareoChat will begin shortly. In the meantime - please introduce yourselves! https://t.co/6bAfkKSQCx |
| Tebra @TebraOfficial RT @drtom_kareo: Morning K-chatters we ready for another active Kareo Chat - lets get everyone to get involved and share their thoughts today #kareochat |
 | Annie Beth Donahue @anniebdonahue Looking forward to it, Dr. Tom! #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT Welcome @anniebdonahue #kareochat |
| Tebra @TebraOfficial Today's #KareoChat is a continuation of a recent chat on #patientengagement. We discussed the patient communications side of the equation with @AnneLlewellyn. Today we'll be chatting about the #clinical #outcomes side of the conversation with @drtom_kareo |
 | Healthcare Writers @HMNwriters #PatientEngagement is critical to positive health outcomes. It's been a big topic covered by the Healthcare Marketing Network. We're happy to be here and represent our freelance healthcare and medical writer community in the #KareoChat. |
| Annie Beth Donahue @anniebdonahue Join me in the #KareoChat today and discuss how patient engagement can affect clinical outcomes. |
 | Janet Kennedy @GetSocialHealth I'm Janet Kennedy - host of the Get Social Health #podcast (and had @DrTom_kareo on my show!). I look forward to learning a lot today on the #KareoChat. |
| Dr. Tom Giannulli @drtomg_HIT @GetSocialHealth how are you today thanks for joining #kareochat |
| Tebra @TebraOfficial Welcome @HMNwriters, @anniebdonahue, @sahadat49, @GetSocialHealth, and of course @DrTom_Kareo to the #KareoChat! |
| Dr. Tom Giannulli @drtomg_HIT Hi @HMNwriters yes big topic many paths we can go down today please chime in and let us hear your thoughts as well #kareochat |
| Janet Kennedy @GetSocialHealth Actually getting over a serious bout of #VR Sickness. It's a thing! #KareoChat https://t.co/hk5UH1mMWX |
| Tebra @TebraOfficial Let's get started! Q1: What is Consumer Driven Healthcare and why is this driving patient engagement? #KareoChat https://t.co/gsk82otGlS |
| Janet Kennedy @GetSocialHealth Q1: My pre-healthcare career was all in the B2C arena so I always think of healthcare as a consumer first. The internet has changed the health equation and shifted responsibility (some), patient voice and expectations to a consumer mindset. #KareoChat https://t.co/weRERWa2mY |
| Annie Beth Donahue @anniebdonahue Consumer driven healthcare typically involves and some sort of pre-tax payment account. Patients may feel more engaged with their healthcare when they cut out the middle step by directing their own monetary resources. #KareoChat |
| Annie Beth Donahue @anniebdonahue That was A1. #KareoChat ^^^ |
| Tebra @TebraOfficial Thanks for dropping in @DRSHELLEYSUSMAN , @AnneLlewellyn, @MDConnectInc, @TheSocialNurse #KareoChat |
| Annie Beth Donahue @anniebdonahue A1. I wasn't sure how broad of a definition we were using for Consumer Driven Healthcare. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT Good points, much like other industries consumerism is effecting healthcare and high deductible plans = consumerism #kareochat |
| Tebra @TebraOfficial RT @drtom_kareo: Good points, much like other industries consumerism is effecting healthcare and high deductible plans = consumerism #kareochat |
| Dr. Tom Giannulli @drtomg_HIT So the term is used typically to draw parallels to consumer decision making in retail to decision making in healthcare, #kareochat |
| Dr. Tom Giannulli @drtomg_HIT So naturally things like convenience, value, price, reputation etc will effect what healthcare is consumed and from who #kareochat |
| Janet Kennedy @GetSocialHealth Not to make this about me but I had a trip to the #ED and my #HCP over this #VR Sickness thing. None of them had ever heard of it. I did some education this week! #KareoChat https://t.co/4bNBil95LI |
| Tebra @TebraOfficial Q2: What is the state of patient engagement? Are doctors & patients buying in? #KareoChat https://t.co/tKa8fxiCt0 |
| Annie Beth Donahue @anniebdonahue @drtom_kareo Interesting. In the insurance world it solely refers to high-deductible,low premium plans that include a tax-free savings account. #KareoChat |
| Annie Beth Donahue @anniebdonahue A2. I think patients are buying in faster than doctors. Especially those with chronic health problems or rare diseases. #KareoChat |
| Tebra @TebraOfficial RT @anniebdonahue: A2. I think patients are buying in faster than doctors. Especially those with chronic health problems or rare diseases. #KareoChat |
| Healthcare Writers @HMNwriters RT @anniebdonahue: A2. I think patients are buying in faster than doctors. Especially those with chronic health problems or rare diseases. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT @anniebdonahue yes the HDHP=consumerism is mean to to say that HDHPs create the environment for consumerism #kareochat |
 | Anne Llewellyn @AnneLlewellyn @drtom_kareo #kareochat Dr. Tom, who are you with? Kareo?? Just wondering |
| Dr. Tom Giannulli @drtomg_HIT @AnneLlewellyn Hi Anne, yes I am the CMIO for Kareo for the past 5 years, joined as part of EHR project I developed @ Epocrates #kareochat |
| Annie Beth Donahue @anniebdonahue @drtom_kareo Gotcha. #KareoChat |
| Tebra @TebraOfficial RT @drtom_kareo: @AnneLlewellyn Hi Anne, yes I am the CMIO for Kareo for the past 5 years, joined as part of EHR project I developed @ Epocrates #kareochat |
| Dr. Tom Giannulli @drtomg_HIT Data shows only 50% of providers(doctors) feel the need to engage the patient directly or indirectly outside the office encounter #kareochat |
| Tebra @TebraOfficial Q3: What type of patient engagement examples are popular today? #KareoChat https://t.co/zoWF3bEAyZ |
| Annie Beth Donahue @anniebdonahue A2. Another subset of patient that is buying in (the the insurance portion) are those who have very few healthcare appointments and don't want to pay that high premium. #KareoChat |
| Annie Beth Donahue @anniebdonahue @drtom_kareo Ouch. That needs to change. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT Gien teh low procider support of patient engagement it is not surprising to see low utilization all around #kareochat |
| Janet Kennedy @GetSocialHealth Q3: Texting, Email Reminders, Portal Messages are current examples of #patientengagment except they are really "push" messages in the marketing world. What are we doing to foster two-way conversations? #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT The main driver for patient engagement is the patient, as mentioned they will move to providers that offer convenience & value #kareochat |
| Janet Kennedy @GetSocialHealth RT @anniebdonahue: @drtom_kareo Ouch. That needs to change. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT @GetSocialHealth good point the conversation around your care plan needs to be 2 way and involve caregivers and family #kareochat |
| Janet Kennedy @GetSocialHealth RT @drtom_kareo: @GetSocialHealth good point the conversation around your care plan needs to be 2 way and involve caregivers and family #kareochat |
| Dr. Tom Giannulli @drtomg_HIT Think of a private facebook like experience with your care team and caregivers where the posts are about your care path and tasks #kareochat |
| Annie Beth Donahue @anniebdonahue A3. Family Advisory Councils that address deficits in Family Centered Care. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT This is how you engage and drive to better clinical outcomes - 80% of patients cant recall provider instructions after a visit #kareochat |
| Janet Kennedy @GetSocialHealth I'm a social media person so that makes sense to me! #KareoChat https://t.co/EAql6DAwpd |
| Tebra @TebraOfficial RT @drtom_kareo: This is how you engage and drive to better clinical outcomes - 80% of patients cant recall provider instructions after a visit #kareochat |
| Dr. Tom Giannulli @drtomg_HIT @GetSocialHealth yes many folks are also think about melenials and how they can get involved in elder care of family #kareochat |
| Janet Kennedy @GetSocialHealth Have you ever had to "reign in" a conversation on Facebook that strayed into #HIPAA territory? #KareoChat https://t.co/bBoDvuzsP3 |
 | Anthony Leon @anthonynotleon @GoKareo A2- Current state is it could be better from both sides. Are the docs meeting patients where their attention is (mobile phones/social media?). Text reminders? Portal properly being utilized? Do you really want to know patient opinion or just sending non personal survey #kareochat |
| Anne Llewellyn @AnneLlewellyn @drtom_kareo A3 #kareochat as most of the 'problems' happen outside of the office encounter, this type of thinking will lead to readmissions/increased ED visits. Many providers brining in some type of call system that allows the patient/family to call when questions/problems occur #proactive |
| Tebra @TebraOfficial Let's look ahead. Q4: How will these (patient engagement examples) evolve in the future to effect patient outcomes? #KareoChat https://t.co/spJIdMoVIQ |
| Dr. Tom Giannulli @drtomg_HIT @GetSocialHealth no FB is not appropriate for healthcare , but the consider a FB like experience ins a HIPAA private app. #kareochat |
| Dr. Tom Giannulli @drtomg_HIT @AnneLlewellyn Yes good point this is what teh CMS CCM program was supposed to support and foster in primary care- EPIC FAIL #kareochat |
| Annie Beth Donahue @anniebdonahue A4. Increased patient engagement through tech tools will increase ownership of decisions, which then increases compliance with the healthcare plan. Also, in cases like @GetSocialHealth , patients will be able to help educate providers on new or rare conditions. #KareoChat |
| Dr. Tom Giannulli @drtomg_HIT @AnneLlewellyn That is to say they did not construct the financial or patient facing rules to support the process #kareochat |
| Anthony Leon @anthonynotleon @GoKareo A3 - I'm all about removing friction from the process. That engages me. Telehealth is amazing. No waiting in an urgent care for hours. Quick phone call/video chat. Or email my provider a question if a visit is necessary or not. SoMe can be good and bad (ex Mayo v CNN) #kareochat |
| Anthony Leon @anthonynotleon @GoKareo A4-back to removing the friction. Making it easier to visit and engage should help wi compliance and preventative health. Place patient education where their attention is. Love the idea of removing the wait room with things like triage from home for non emergent issues #kareochat |
| Anthony Leon @anthonynotleon @GetSocialHealth @GoKareo Appreciate that. I'm part of the Mayo Social Media Network so I get to see some behind the scenes stuff :) #kareochat |
| Dr. Tom Giannulli @drtomg_HIT @anthonynotleon good points. #kareochat |
| Anne Llewellyn @AnneLlewellyn @drtom_kareo Think like a patient. What they need is empathy, education, and time to understand the process. It is that simple......we need to get outside of ourselves and think like a patient/caregiver. #kareochat. As I say, the system is set up for the system not the end user. |
#KareoChat content from Twitter.