#OTalk Transcript
Healthcare social media transcript of the #OTalk hashtag.
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See #OTalk Influencers/Analytics.
| Profile | Tweet |
|---|---|
 | Bill Wong, OTD, OTR/L @BillWongOT Hello folks! Looking forward to today- since I got both service user and therapist perspectives to share. #otalk |
 | #OTalk @OTalk_ I'm ready for #otalk tonight. Please say hello if you're online. It's [REDACTED USER] on the account hosting. The topic is "how are we listening to service user experience, what ways is it influencing our practice and positive outcomes" https://t.co/jGiFXczHch |
| #OTalk @OTalk_ Please remember your code of ethics and professional conduct during #otalk. It's also really important to remember the hash tag #otalk in every tweet so that we can follow |
| #OTalk @OTalk_ [REDACTED USER] (aka me) is presenting at #rcot19 alongside a service user about what OTs can learn from listening to service user experience. I am really interested in this topic and what everyone elses thoughts are. #otalk |
| #OTalk @OTalk_ [REDACTED USER] [REDACTED USER] Hello! #otalk |
| #OTalk @OTalk_ Q1 How are we as Occupational Therapists listening to service user experience as part of our practice? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Funny you ask that question- AOTA is actually working on a roadmaps of opportunities documents for autistic individuals. We are having some autistic OT practitioners reviewing the document now! #otalk |
| #OTalk @OTalk_ [REDACTED USER] That's interesting. Do they get to respond in writing? Do they feel they can speak openly? What happens with the outcomes of the evaluation? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Whenever my own proposals for conference about #autism were accepted worldwide, I consider that as a small step too! #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ And I know with the Autism Across the Lifespan book by AOTA Press- the service user perspectives were added in (by me and Steven Shore). That was major adjustment from previous edition, too! #otalk |
| #OTalk @OTalk_ @BillWongOT Excellent. And will the reviewers feedback be actioned? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ And when I notified the autistic OT practitioners I know about the AOTA press opportunity, they told me, “We want more opportunities like this, Bill! Please advocate for us so that we can comfortably and meaningfully contribute to our profession.” #otalk |
| #OTalk @OTalk_ Are families, carers and other professionals involved in feedback and evaluation, particularly when there are challenges? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Yes! I will be listed as an author for the presentation proposal on the document at AOTA conference next year. The others who will contribute feedback- they will be listed as contributing authors. #otalk |
| #OTalk @OTalk_ Is the feedback sometimes contradictory? Can that impact on changes? #otalk |
| #OTalk @OTalk_ Great examples of service user lead intervention. Do people sometimes suggest things we can't action? #otalk |
| #OTalk @OTalk_ Q2 how can listening to/involving service user expert views on their own health impact positive outcomes? #otalk |
 | Dawn H @DawnDonja RT @OTalk_: Are families, carers and other professionals involved in feedback and evaluation, particularly when there are challenges? #otal… |
| #OTalk @OTalk_ Brilliant! #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ I will be interested to see how the feedback process about the Roadmaps of opportunities for autistic individuals document will come out. It is in early review process now. #otalk |
| #OTalk @OTalk_ #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT [REDACTED USER] @OTalk_ I can see that as an #ActuallyAutistic individual. To do as many presentations as I have globally in last 8-9 years is considered rather loud in OT land. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT [REDACTED USER] @OTalk_ And if people look at my Twitter profile, I don’t think many would have guessed that I am #ActuallyAutistic #otalk |
| #OTalk @OTalk_ This can be hard. Are there other ways we can get feedback? Observation of enjoyment? Behavior change? #otalk |
| Dawn H @DawnDonja @OTalk_ #otalk #Carers #Families are more involved if your organisations have signed up to the #TriangleOfCare from the #Carerstrust.... & the #RCN are due to take over the hosting of the #TriangleOfCare soon |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Strange question again that is being asked- I think whenever I share about being #ActuallyAutistic, it either validated what practitioners already know, or make them think from that perspective... depending on issue. #otalk |
| #OTalk @OTalk_ #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Like when I read a post from @AutisticOt about recess. My experiences of recess as a kiddo were different from many American kids. So it was interesting to share my own experiences with play at school growing up. #otalk |
| #OTalk @OTalk_ For me it's about the balance or professional knowledge and lived experience. Something both sides need to understand for good partnership working #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT RT @OTalk_: For me it's about the balance or professional knowledge and lived experience. Something both sides need to understand for good… |
| #OTalk @OTalk_ [REDACTED USER] What prevents this in your role?#otalk |
| #OTalk @OTalk_ RT @DawnDonja: @OTalk_ #otalk #Carers #Families are more involved if your organisations have signed up to the #TriangleOfCare from the #C… |
| #OTalk @OTalk_ RT @BillWongOT: @OTalk_ Strange question again that is being asked- I think whenever I share about being #ActuallyAutistic, it either valid… |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ In my case, it was interesting to see the times where the OT me and the #ActuallyAutistic me collide in perspective. Like for me at conferences, I actually don’t like being at bars for prolonged period of time. But I know I got to build rapport w/ fellow OT’s! #otalk |
| #OTalk @OTalk_ What a positive outcome. How have the #GPs responded to that? #otalk |
| #OTalk @OTalk_ Q3 how can we demonstrate true collaborative and client centred ways of working ? #otalk |
| #OTalk @OTalk_ This is important. People often just want to be heard and can accept genuine limitations. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ And in my OT leadership position, I had to leave my #actuallyautistic self behind because I know I got to be on my social A game in certain situations! #otalk |
| #OTalk @OTalk_ Love a success story #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ What’s with these questions... lol! I think extending invitation to service users who potentially want to be involved will be key. It may take some digging. But if you find someone who can be a bridge, that will make collaboration more meaningful and easier. #otalk |
| #OTalk @OTalk_ Q4 what are the barriers and enablers to true client centred practice, co-production and collaborative working between OTs and those who access our services? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ But I also know- the process of getting to write the forward for the Autism Across the Lifespan book... that took me 2 years to plant a seed in the editor’s head! Had I not been an active OT conference attendee, that would not have happened! #otalk |
| #OTalk @OTalk_ I think a barrier can sometimes be the cherry picking on those who give feedback, to grow we need to hear the truth, even if not always what we want to hear. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ A barrier from my service user perspective... if I am not as open as I had in the last 8+ years, some of the opportunities I have received would not have happened! #otalk |
| #OTalk @OTalk_ I agree. I think therapeutic relationship is essentially for not just listening but for actually hearing and understanding what people mean. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Like the AOTA roadmaps of opportunities document, I did a podcast on AOTA’s pediatric virtual chat 7 years ago. The person in charge still remembered me! #otalk |
| #OTalk @OTalk_ Where do you think things would have gone differently? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT [REDACTED USER] From an #actuallyautistic perspective, if I were not who I am in OT world, I would have loved to have my social media to be more private than public! #otalk |
| #OTalk @OTalk_ Couldn't agree more. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ Like the Autism Across the Lifespan book, I think there would have been criticism amongst the #ActuallyAutistic OT’s on why their opinions or perspectives are not heard. #otalk |
| #OTalk @OTalk_ Yep. I sometimes feel like being a mind-reader would be a useful tool to have. But that's when working harder at the communication part becomes even more important. #otalk |
| #OTalk @OTalk_ #otalk yes. It has to be meaningful. |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ And one gripe I have with some of the #autism conferences- someone like me should have been easy invites to be keynote speakers! I have the degree, personal experience, experiences speaking at big stages, and knowledge. #otalk |
| #OTalk @OTalk_ I'm sure this can be hard to do. #otalk |
| #OTalk @OTalk_ Q5 have you any examples of how this works well? When it hasn't worked well? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT [REDACTED USER] @OTalk_ Time is a factor for sure. To even come up with 3-5 OT presentation proposals for conferences every year is taxing on me... even though I love OT. I feel like I am on this. #otalk https://t.co/DdNbZROaXg |
| #OTalk @OTalk_ #otalk how can we overcome some of these barriers? |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ I think I am ongoing proof that OT is capable to collaborate with #ActuallyAutistic individuals. However, this needs to happen more regularity in OT community with fellow #ActuallyAutistic OT’s. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ In terms of what hasn’t work well amongst #ActuallyAutistic OT’s- presenting at conferences can be a barrier to them in many ways- cost, conference environment, social anxiety, etc. #otalk |
| #OTalk @OTalk_ Oh my goodness this is brilliant #otalk |
| #OTalk @OTalk_ #otalk |
| #OTalk @OTalk_ I seek feedback regularly. I accept people don't always want to do it my way and we try to work it out together. Sometimes the feedback is great, others not so. But I always learn. I am privileged in my role though and have more time than. Most. #otalk |
| #OTalk @OTalk_ #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT RT @OTalk_: I seek feedback regularly. I accept people don't always want to do it my way and we try to work it out together. Sometimes the… |
| #OTalk @OTalk_ Final few minutes. Any take home.points? #otalk |
| #OTalk @OTalk_ I'm currently working on my join service user presentation for #rcot19 "what occupational therapists can learn from listening to service user experience" hope to see some of you at conference. The #otalk team will be having a meet up. Check out pinned tweet. |
| #OTalk @OTalk_ Managing expectations is a vital part of co-working #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ If our professional associations are interested in making publicized resources or practice guidelines involving certain service user groups, spend some time to identify OT students or practitioners who could help in development. #otalk |
| #OTalk @OTalk_ It's interesting. I wouldn't give negative feedback when in hospital last year for the same reason. Patient effect? #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ If researchers want to involve particularly service user groups, please don’t just invite OT’s with such perspectives as participants in their research only. Invite them to be part of the research team. #otalk |
| Bill Wong, OTD, OTR/L @BillWongOT @OTalk_ And another one- invite OT’s who are also service users to serve in positions where they can potentially make difference to the greater OT community! #otalk |
| #OTalk @OTalk_ Well that's another thought provoking #otalk come to an end. Thanks for the great discussion everyone! |
| #OTalk @OTalk_ #OTalk – 21st May 2019 – Why aren’t all occupational therapists using standardised assessments routinely in practice? https://t.co/bSolFoe2Mf |
| #OTalk @OTalk_ Thanks everyone. Signing off for the evening to take my sleepy head for an early night #otalk https://t.co/PeS15vmkk3 |
| #OTalk @OTalk_ RT @OTalk_: First up is the announcement of our #RCOT2019 meet up! Are you arriving in Birmingham on the Sunday evening? Why not join the #… |
#OTalk content from Twitter.